{"data":{"id":153770,"slug":"kundservicemedarbetare-pa-deltid-sokes-till-lea-bank-i-goteborg","type":"job","title":"Part-Time Customer Service Representative at Lea bank in Gothenburg","description":"About the Role\nWe're now looking for someone who wants to work part-time alongside your studies or other main occupation and be part of an exciting new journey as Norwegian Lea bank continues to establish itself in Gothenburg.\nLea bank is a bank with innovative and user-friendly solutions for financing, payments, and savings. The bank offers a fully digital service designed to make it easier for customers to manage their financial matters. With digital loan processes and simple, user-friendly products, Lea bank has established a clear position in the Nordic market and currently operates in 4 markets: Norway, Finland, Sweden, and Spain.\nAs a customer service representative, you'll become an important part of the team that helps the bank's customers with their banking needs every day. You'll answer questions via phone, email, and chat, and work with sales, various banking services, and customer inquiries. Your contribution directly helps create a smooth and positive customer experience.\nWorking hours are flexible between 08:00\u201319:00 Monday to Friday, as well as Saturday and Sunday. We'd like to see that you have the ability to work an average of 15 hours per week. You'll start your new role with training to give you the right conditions to succeed and develop in your position. Start date: August\/September.\nMain Responsibilities:\n\nProvide customer service, care, and support for internal and existing customers who contact the bank via phone, email, CRM submissions, and mail.\n\n\nHandle credit changes.\n\n\nProvide guidance on the use of our digital services.\n\n\nIdentify customer needs and offer tailored solutions.\n\n\nPerform sales and provide advice on the bank's products.\n\n\nSchedule meetings with existing and new customers in different regions.\n\n\nWe're Looking for Someone Who:\n\nHas a strong service mindset and wants to build good long-term relationships with your customers.\n\n\nIs results-oriented with an interest in sales.\n\n\nHas good communication skills and takes own initiative in your training.\n\n\nIs solution-oriented, structured, and thrives in a sometimes high-paced work environment.\n\n\nHas previous experience in customer service or phone sales, preferably in banking, insurance, or the service industry.\n\n\nSpeaks and writes fluent Swedish and English.\n\n\nMerits:\n\nExperience from the banking sector or similar industry.\n\n\nKnowledge of financial products and services.\n\n\nExperience with CRM systems and digital customer service tools.\n\n\nWhat You Get as a Consultant at Amendo\nOur greatest asset is our colleagues! To do a good job with our customers, it's important that you enjoy working with us. As a consultant at Amendo, you get a secure, engaged, and supportive employer with a well-known brand. You'll also have an industry-experienced and present Talent Consultant Manager you can always turn to. As a consultant, you'll be assigned to our customers' projects to help them during a project, a temporary need, or when they otherwise need to support their operations with experienced expertise. Our consultant assignments can be both longer and shorter\u2014and sometimes there's even an opportunity to be hired directly by the customer company.\nWorking as a consultant gives you the opportunity to build on your experience, develop your network, and get to know different companies and industries. You often have a more flexible job description with opportunities for new challenges and tasks, which means you constantly develop your competence, experience, and communication and collaboration skills.\nAs our consultant colleague, you get access to our benefits portal Benifex. In this portal, you can use your wellness allowance and take advantage of nice offers and discounts on various services and products.\nAbout Amendo\nAmendo has worked with future expertise since 2001 and is Sweden's leading consulting and recruitment company within finance, banking, economics, insurance, IT, and tech. We help companies grow and people develop. We are your secure and engaged competence partner.\nQuestions and Contact\nIf you have any questions or concerns, you're welcome to contact Amendo's Talent Consultant Manager Lina Johansson, lina.johansson@amendo.se. Since we meet candidates continuously and the position may be filled before the final application deadline, you're warmly welcome to apply as soon as possible. We look forward to your application!","language":"sv","is_translated":true,"title_original":"Kundservicemedarbetare p\u00e5 deltid s\u00f6kes till Lea bank i G\u00f6teborg","description_original":"Om rollen\nNu s\u00f6ker vi dig som vill arbeta extra vid sidan av studierna\/annan huvudsaklig syssels\u00e4ttning och vara en del av en ny sp\u00e4nnande resa d\u00e5 norska Lea bank forts\u00e4tter att etablera sig i G\u00f6teborg.\nLea bank \u00e4r en bank med innovativa och anv\u00e4ndarv\u00e4nliga l\u00f6sningar f\u00f6r finansiering, betalning och sparande. Banken erbjuder en heldigital tj\u00e4nst i syfte att underl\u00e4tta f\u00f6r kunderna att hantera sina ekonomiska \u00e4renden. Med digitala l\u00e5neprocesser, enkla och anv\u00e4ndarv\u00e4nliga produkter har Lea bank tagit en tydlig position p\u00e5 den nordiska marknaden och har i dagsl\u00e4get verksamhet p\u00e5 4 marknader i Norge, Finland, Sverige och Spanien.\nSom kundservicemedarbetare blir du en viktig del av teamet som varje dag hj\u00e4lper bankens kunder med deras bank\u00e4renden. Du kommer att besvara fr\u00e5gor via telefon, e-post och chatt, samt arbeta med merf\u00f6rs\u00e4ljning, diverse banktj\u00e4nster och \u00e4renden. Din insats bidrar direkt till att skapa en smidig och positiv kundupplevelse.\nArbetstiderna \u00e4r flexibla mellan 08:00\u201319.00 m\u00e5ndag till fredag samt l\u00f6rdag, s\u00f6ndag och vi ser g\u00e4rna att du har m\u00f6jlighet att kunna arbeta i snitt 15 timmar per vecka. Du kommer att p\u00e5b\u00f6rja din nya roll med en utbildning f\u00f6r att kunna skapa dig r\u00e4tt f\u00f6ruts\u00e4ttningar f\u00f6r att lyckas i din roll och utvecklas p\u00e5 ditt nya arbete. Start augusti\/september.\nHuvudsakliga arbetsuppgifter:\n\nTillhandah\u00e5lla kundservice\/kundv\u00e5rd och support f\u00f6r interna och befintliga kunder som kontaktar banken via telefon, e-post, uppgifter via CRM och post.\n\n\nHantera \u00e4ndringar i kredit.\n\n\nGe v\u00e4gledning i anv\u00e4ndningen av v\u00e5ra digitala tj\u00e4nster.\n\n\nIdentifiera kundernas behov och erbjuda skr\u00e4ddarsydda l\u00f6sningar.\n\n\nUtf\u00f6ra merf\u00f6rs\u00e4ljning och r\u00e5dgivning om bankens produkter.\n\n\nM\u00f6tesbokning av befintliga och nya kunder till de olika regionerna.\n\n\nVi s\u00f6ker dig som:\n\nHar en stark k\u00e4nsla f\u00f6r service och vill skapa goda l\u00e5ngsiktiga relationer med dina kunder.\n\n\n\u00c4r resultatorienterad med ett intresse f\u00f6r f\u00f6rs\u00e4ljning.\n\n\nHar en god kommunikativ f\u00f6rm\u00e5ga och tar egna initiativ i sin uppl\u00e4rning.\n\n\n\u00c4r l\u00f6sningsorienterad, strukturerad och trivs i ett stundtals h\u00f6gt arbetstempo.\n\n\nHar tidigare erfarenhet av kundservice eller f\u00f6rs\u00e4ljning via telefon, g\u00e4rna inom bank, f\u00f6rs\u00e4kring eller inom servicebranschen.\n\n\nTalar och skriver obehindrat p\u00e5 svenska och engelska.\n\n\nMeriterande:\n\nErfarenhet av banksektorn eller liknande bransch.\n\n\nKunskap om finansiella produkter och tj\u00e4nster.\n\n\nErfarenhet av CRM-system och digitala kundserviceverktyg.\n\n\nDetta f\u00e5r du som konsult p\u00e5 Amendo V\u00e5r st\u00f6rsta tillg\u00e5ng \u00e4r v\u00e5ra kollegor! F\u00f6r att g\u00f6ra ett bra jobb hos v\u00e5ra kunder \u00e4r det viktigt att du trivs hos oss. Som konsult p\u00e5 Amendo f\u00e5r du en trygg, engagerad och st\u00f6ttande arbetsgivare med ett v\u00e4lk\u00e4nt varum\u00e4rke. Du f\u00e5r \u00e4ven en branschkunnig och n\u00e4rvarande Talent Consultant Manager som du alltid kan v\u00e4nda dig till. Som konsult g\u00e5r du ut p\u00e5 uppdrag hos v\u00e5ra kunder och hj\u00e4lper dem under ett projekt, ett tidsbegr\u00e4nsat behov eller n\u00e4r de av annan anledning beh\u00f6ver st\u00f6tta upp verksamheten med erfaren kompetens. V\u00e5ra konsultuppdrag kan vara b\u00e5de l\u00e4ngre och kortare - och ibland finns \u00e4ven m\u00f6jligheten att bli \u00f6verrekryterad till kundf\u00f6retaget.\nAtt arbeta som konsult ger dig m\u00f6jligheten att bygga p\u00e5 din erfarenhet, utveckla ditt n\u00e4tverk och l\u00e4ra k\u00e4nna olika f\u00f6retag och branscher. Du har ofta en mer flexibel arbetsbeskrivning med m\u00f6jlighet till nya utmaningar och uppgifter. Det g\u00f6r att du st\u00e4ndigt utvecklar din kompetens, erfarenhet samt kommunikations- och samarbetsf\u00f6rm\u00e5ga.\nSom v\u00e5r konsultkollega f\u00e5r du tillg\u00e5ng till v\u00e5r f\u00f6rm\u00e5nsportal Benifex. I denna portal kan du nyttja ditt friskv\u00e5rdsbidrag och ta del av fina erbjudanden samt rabatter p\u00e5 olika tj\u00e4nster och varor.\nOm Amendo Amendo har arbetat med framtidens kompetens sedan 2001 och \u00e4r landets ledande konsult- och rekryteringsf\u00f6retag inom ekonomi, bank, finans, f\u00f6rs\u00e4kring, IT och tech. Vi hj\u00e4lper f\u00f6retag att v\u00e4xa och m\u00e4nniskor att utvecklas. vi \u00e4r din trygga och engagerade kompetenspartner.\nFr\u00e5gor och kontakt Vid fr\u00e5gor och funderingar \u00e4r du v\u00e4lkommen att kontakta Amendos Talent Consultant Manager Lina Johansson, lina.johansson@amendo.se. D\u00e5 vi tr\u00e4ffar kandidater l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdatum \u00e4r du varmt v\u00e4lkommen att s\u00f6ka tj\u00e4nsten s\u00e5 snart som m\u00f6jligt. Vi ser fram emot din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Sankt Eriksgatan 6","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.709740545858,"longitude":11.965422073853},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Amendo Konsult & Rekrytering AB","postcode":"41105","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.amendo.se","scope_of_work":"0\u2013100 %","working_hours":"Deltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Amendo ","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":2,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"lina.johansson@amendo.se","images":[],"published_at":"2026-08-13T11:52:29+00:00","expires_at":"2026-09-11T23:59:59+00:00","created_at":"2026-08-15T03:37:05+00:00","updated_at":"2026-08-17T03:11:46+00:00"}}