{"data":{"id":174595,"slug":"kundservicemedarbetare-till-jula-kundservice-i-skara-deltid-visstid-2","type":"job","title":"Customer Service Representative at Jula Customer Service in Skara (Part-Time, Fixed-Term)","description":"Do you want to combine studies, another job, or a flexible lifestyle with an exciting side job? Do you want a rewarding side job where you get to help people, solve problems, and be part of a dedicated team as a Customer Service Representative? Then this might be the opportunity for you!\n\nAt Jula Customer Service, no two days are alike. Every day we help our customers in Sweden and Norway via phone, email, chat, and social media. We're now looking for more colleagues who want to be part of our great team in Skara.\n\nThis role is perfect for you if you're looking for a long-term side job alongside studies, other work, or if you want to work flexibly in a social and developing environment. The employment level varies based on business needs, but typically ranges between 50 and 80 percent over time. Working hours are full days during weekdays between 8:00-18:15.\n\nWhy choose Jula Customer Service?\n\nWith us you get:\n- An exciting and varied workday\n- Valuable experience in customer service, e-commerce, and communication\n- A workplace with strong team spirit and engaged colleagues\n- Opportunity to develop and grow with the company\n- Good opportunities for continued employment for the right person\n\nJula is an international company with its heart in Skara. Together we work to give our five million customers a simple, smooth, and positive experience every day.\n\nAbout the role\n\nAs a customer service representative, you'll be part of a team of about 25 colleagues who together help our Swedish and Norwegian customers.\n\nYou will among other things:\n- Answer customer questions via phone, email, chat, and social media\n- Help customers with questions about e-commerce, deliveries, and product range\n- Provide technical support\n- Handle membership and account inquiries\n- Contribute to creating the market's best customer experience\n\nThe work is varied, fast-paced, and perfect for you if you enjoy helping others and solving problems.\n\nWho are you?\n\nWe believe you are a positive and service-oriented person who enjoys customer contact and likes finding solutions.\n\nTo succeed in the role, we see that you:\n- Are at least 18 years old\n- Have good computer skills\n- Have very good Swedish language skills, both spoken and written\n- Are responsible, engaged, and communicative\n- Learn new things easily\n\nIf you have previous experience in service roles or an interest in Jula's products, that's a plus, but the most important thing is your attitude and willingness to make a difference for our customers.\n\nGood to know\n- Fixed-term employment starting October 5, 2026\n- Flexible employment level\n- Working hours corresponding to approximately 50-80% over a longer period\n- Good opportunities for continued employment\n- Located at Jula's headquarters in Skara\n- Collective agreement through Unionen\n\nApply today!\n\nWe use continuous selection and the positions may be filled before the final application deadline.\n\nFinal application deadline: September 6, 2026\n\nIf you have questions about the position, please contact:\nRune Brunberg Johansen\nCustomer Service Team Leader\n076-829 82 10\nrune.brunberg-johansen@jula.se","language":"sv","is_translated":true,"title_original":"Kundservicemedarbetare till Jula Kundservice i Skara (Deltid, visstid)","description_original":"Vill du kombinera studier, annat arbete eller en flexibel vardag med ett sp\u00e4nnande extrajobb? Vill du ha ett utvecklande extrajobb d\u00e4r du f\u00e5r hj\u00e4lpa m\u00e4nniskor, l\u00f6sa problem och vara en del av ett engagerat team som Customer Service Representative? D\u00e5 kan det h\u00e4r vara m\u00f6jligheten f\u00f6r dig!\nP\u00e5 Jula Kundservice \u00e4r ingen dag den andra lik. Varje dag hj\u00e4lper vi v\u00e5ra kunder i Sverige och Norge via telefon, mejl, chatt och sociala medier. Nu s\u00f6ker vi fler kollegor som vill bli en del av v\u00e5rt h\u00e4rliga team i Skara.\nDet h\u00e4r passar dig som s\u00f6ker ett l\u00e5ngsiktigt extrajobb vid sidan av studier, annan syssels\u00e4ttning eller f\u00f6r dig som vill arbeta flexibelt i en social och utvecklande milj\u00f6. Syssels\u00e4ttningsgraden varierar efter verksamhetens behov, men ligger vanligtvis mellan 50 och 80 procent \u00f6ver tid. Arbetstiden \u00e4r hela dagar f\u00f6rlagd till vardagar mellan 8:00-18:15.\nD\u00e4rf\u00f6r ska du v\u00e4lja Jula Kundservice\nHos oss f\u00e5r du:\nEn sp\u00e4nnande och varierad arbetsdag\nV\u00e4rdefull erfarenhet inom kundservice, e-handel och kommunikation\nEn arbetsplats med stark laganda och engagerade kollegor\nM\u00f6jlighet att utvecklas och v\u00e4xa tillsammans med f\u00f6retaget\nGoda m\u00f6jligheter till fortsatt arbete f\u00f6r r\u00e4tt person\n\nJula \u00e4r ett internationellt f\u00f6retag med hj\u00e4rtat kvar i Skara. Tillsammans arbetar vi f\u00f6r att ge v\u00e5ra fem miljoner kunder en enkel, smidig och positiv upplevelse varje dag.\nOm rollen\nSom kundservicemedarbetare blir du en del av ett team med drygt 25 kollegor som tillsammans hj\u00e4lper v\u00e5ra svenska och norska kunder.\nDu kommer bland annat att:\nBesvara kundfr\u00e5gor via telefon, mejl, chatt och sociala medier\nHj\u00e4lpa kunder med fr\u00e5gor kring e-handel, leveranser och sortiment\nGe teknisk support\nHantera medlems- och kontofr\u00e5gor\nBidra till att skapa marknadens b\u00e4sta kundupplevelse\n\nArbetet \u00e4r varierande, tempofyllt och perfekt f\u00f6r dig som gillar att hj\u00e4lpa andra och l\u00f6sa problem.\nVem \u00e4r du?\nVi tror att du \u00e4r en positiv och serviceinriktad person som trivs med kundkontakt och tycker om att hitta l\u00f6sningar.\nF\u00f6r att lyckas i rollen ser vi att du:\nHar fyllt 18 \u00e5r\nHar god datorvana\nHar mycket goda kunskaper i svenska i tal och skrift\n\u00c4r ansvarstagande, engagerad och kommunikativ\nHar l\u00e4tt f\u00f6r att l\u00e4ra dig nya saker\n\nHar du tidigare erfarenhet av serviceyrken eller ett intresse f\u00f6r Julas produkter \u00e4r det meriterande, men det viktigaste \u00e4r din inst\u00e4llning och vilja att g\u00f6ra skillnad f\u00f6r v\u00e5ra kunder.\nBra att veta\nVisstidsanst\u00e4llning med start 5 oktober 2026\nFlexibel syssels\u00e4ttningsgrad\nArbetstid motsvarande cirka 50-80 % \u00f6ver l\u00e4ngre tid\nGoda m\u00f6jligheter till fortsatt arbete\nPlacering p\u00e5 Julas huvudkontor i Skara\nKollektivavtal via Unionen\n\nS\u00f6k redan idag!\nVi arbetar med l\u00f6pande urval och tj\u00e4nsterna kan tills\u00e4ttas innan sista ans\u00f6kningsdag.\nSista ans\u00f6kningsdag: 6 september 2026\nHar du fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta:\nRune Brunberg Johansen\nCustomer Service Teamleader\n076-829 82 10\nrune.brunberg-johansen@jula.se","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"J","full_address":null,"city":"Skara","country":"SE","latitude":58.374506720579,"longitude":13.418720873383},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"3 m\u00e5nader \u2013 upp till 6 m\u00e5nader","employer":"Jula AB","postcode":"53240","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"0\u2013100 %","working_hours":"Deltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Jula AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":5,"ai_views_count":8,"ai_vendor_counts":{"meta":5,"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"076-829 82 10","owner_email":"rune.brunberg-johansen@jula.se","images":[],"published_at":"2026-08-26T16:01:21+00:00","expires_at":"2026-09-06T23:59:59+00:00","created_at":"2026-08-27T03:27:08+00:00","updated_at":"2026-09-02T03:10:09+00:00"}}