{"data":{"id":221969,"slug":"kundservicemedarbetare-till-lund","type":"job","title":"Customer Service Representative in Lund","description":"ABOUT THE COMPANY\nOur client has chosen to remain anonymous at this stage. More information will be provided at an initial interview.\nDC Talents is now seeking a service-oriented and communicative Customer Service Representative for our client in Lund for a full-time assignment initially running from 2026-10-01 to 2027-03-31. You will work from the client's premises in Lund.\nWe use continuous selection in this recruitment process and have a short deadline for the final application date. Do not hesitate to apply if you feel this is right for you.\nWe look forward to receiving your application!\n\n\nABOUT THE ROLE\nAs a Customer Service Representative, you will be the face of the company to its customers, assisting them with inquiries via phone, chat, and email. You will handle questions regarding invoices, subscriptions, and technical support, among other matters. In addition, sales activities are also part of your contact with customers.\nYou will be part of a knowledgeable team with helpful and friendly colleagues.\n\n\nYOUR PROFILE\nWe see that you have previous experience in customer service or customer interactions in some form. You are comfortable with technical questions and have previous experience and\/or interest in sales. It is an advantage if you have handled complex or difficult calls before and if you have experience in the energy sector.\nIn this recruitment process, we place great emphasis on your personal qualities. We believe that if you thrive in this role, you enjoy a dynamic and varied work environment where you constantly develop as you encounter new inquiries and questions. You have an open and friendly approach toward both customers and colleagues and can easily collaborate with the team when needed. In addition, it is important that you are comfortable learning new systems and are good at keeping yourself updated on the company's products and services.\n\n\nAPPLICATION & CONTACT\nWe use continuous selection in this recruitment process. We would like to receive your application as soon as possible, but no later than 22\/9. The position may be filled before the final application deadline.\nIf you have any questions about the position, you are welcome to contact us at jobb@dctalents.se.\n\n\nABOUT DC TALENTS\nDC Talents is a specialist staffing, recruitment, and interim staffing company. We are specialized within the junior office professional sector, and our focus is on soft values where candidates' personality, drive, and cultural fit are valued equally as much as traditional hard requirements.","language":"sv","is_translated":true,"title_original":"Kundservicemedarbetare till Lund","description_original":"OM F\u00d6RETAGET\nV\u00e5r kund har valt att vara anonym i ett f\u00f6rsta skede. Mer information ges vid ett f\u00f6rsta intervjutillf\u00e4lle.\nDC Talents s\u00f6ker nu en servicinriktad och kommunikativ Kundservicemedarbetare till v\u00e5r kund i Lund f\u00f6r ett heltidsuppdrag som initialt l\u00f6per mellan 2026-10-01 - 2027-03-31. Du utg\u00e5r fr\u00e5n kunds lokaler i Lund.\nVi anv\u00e4nder oss av ett l\u00f6pande urval i denna rekryteringsprocess och har \u00e4ven en kort deadline till sista ans\u00f6kningsdatum. Tveka d\u00e4rf\u00f6r inte med att s\u00f6ka om du k\u00e4nner att detta \u00e4r n\u00e5got f\u00f6r dig.\nVarmt v\u00e4lkommen med din ans\u00f6kan!\n\n\nOM ROLLEN\nI rollen som Kundservicemedarbetare blir du ansiktet ut\u00e5t mot f\u00f6retagets kunder, och hj\u00e4lper dem i \u00e4renden \u00f6ver s\u00e5v\u00e4l telefon, chatt och mail. Du hanterar fr\u00e5gor g\u00e4llande bland annat fakturor, abonnemang och teknisk support. Ut\u00f6ver detta ing\u00e5r \u00e4ven f\u00f6rs\u00e4ljning i kontakt med kund.\nDu kommer att tillh\u00f6ra ett kunnigt team med hj\u00e4lpsamma och trevliga kollegor.\n\n\nDIN PROFIL\nVi ser att du har tidigare erfarenhet av kundservice eller kundbem\u00f6tande i n\u00e5gon form. Du k\u00e4nner dig bekv\u00e4m med tekniska fr\u00e5gor och har tidigare erfarenhet och\/eller intresse av f\u00f6rs\u00e4ljning. Det \u00e4r meriterande om du har hanterat komplexa eller sv\u00e5ra samtal tidigare samt om du har erfarenhet av energibranschen.\nI denna rekryteringsprocess l\u00e4gger vi stor vikt vid dina personliga egenskaper. Vi tror att du som trivs i rollen gillar en f\u00f6r\u00e4nderlig och varierad arbetsmilj\u00f6, d\u00e4r du st\u00e4ndigt utvecklas i takt med nya \u00e4renden och fr\u00e5gor. Du har ett \u00f6ppet och trevligt bem\u00f6tande mot s\u00e5v\u00e4l kunder som kollegor och kan enkelt samarbeta med teamet n\u00e4r det beh\u00f6vs. Ut\u00f6ver detta \u00e4r det viktigt att du \u00e4r \u00e4r bekv\u00e4m att s\u00e4tta dig in i nya system och \u00e4r duktig p\u00e5 h\u00e5lla dig uppdaterad kring f\u00f6retagets produkter och tj\u00e4nster.\n\n\nANS\u00d6KAN & KONTAKT\nI denna rekryteringsprocess arbetar vi med ett l\u00f6pande urval. I och med det ser vi g\u00e4rna att du kommer in med din ans\u00f6kan snarast, men senast 22\/9. Tj\u00e4nsten kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdatum.\nOm du har n\u00e5gra fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta oss p\u00e5 jobb@dctalents.se.\n\n\nOM DC TALENTS\nDC Talents \u00e4r ett specialistbolag inom bemanning, rekrytering och hyrrekrytering. Vi \u00e4r nischade inom den juniora tj\u00e4nstemannasektorn och v\u00e5rt fokus ligger p\u00e5 mjuka v\u00e4rden d\u00e4r kandidaternas personlighet, driv och kulturella matchning premieras i lika stor utstr\u00e4ckning som de traditionella h\u00e5rda kraven.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Lund","country":"SE","latitude":55.7029296,"longitude":13.1929449},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"6 m\u00e5nader \u2013 upp till 12 m\u00e5nader","employer":"DC Talents AB","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"temporary","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"DC Talents AB","translation_status":"done","experience_required":true,"employment_type_label":"Tidsbegr\u00e4nsad anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":0,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"01 - 2027-03-31","owner_email":"jobb@dctalents.se","images":[],"published_at":"2026-09-18T13:53:20+00:00","expires_at":"2026-09-22T23:59:59+00:00","created_at":"2026-09-19T03:26:14+00:00","updated_at":"2026-09-19T03:45:09+00:00"}}