{"data":{"id":163182,"slug":"kundserviceradgivare-till-rejmes","type":"job","title":"Customer Service Advisor at Rejmes","description":"ABOUT THE COMPANY\nTage Rejmes Bil AB is part of one of Sweden's largest family-owned automotive retail groups. Together with Finnvedens Bil, the operation has 700 employees and a turnover of 4.8 billion SEK, making the group a strong player in the automotive industry. Rejmes operates 14 workshops in 12 locations across parts of \u00d6sterg\u00f6tland, \u00d6rebro, and V\u00e4rmland counties, while Finnvedens Bil has 3 workshops in 3 locations in Sm\u00e5land and Halland.\nDC Talents is now seeking a Customer Service Advisor for our client Tage Rejmes Bil AB in Norrk\u00f6ping. This position is set up as contract staffing, where you will initially be offered a 6-month contract followed by further extensions before conversion or direct conversion to permanent employment.\nYou will be based at the company's office in Norrk\u00f6ping.\nWe use continuous selection, and the position may be filled before the final application deadline.\nWe look forward to receiving your application!\n\n\nABOUT THE ROLE\nWould you like to work in a social and goal-oriented customer service environment where you can combine customer contact, sales, and problem-solving?\nYou will have an important role in contact with Rejmes customers, both when they reach out to us and when you proactively contact them to book service and maintain customer relationships. Your daily work also includes sales where you offer Rejmes services, with the customer and business in focus.\nYour main responsibilities\nReceive and handle customer inquiries via phone, chat, and email.\nIdentify customer needs and professionally recommend relevant measures and additional sales opportunities.\nAct as a service advisor and help customers identify their vehicle's service, repair, and maintenance needs.\nSchedule and plan service and workshop visits.\nComplete work orders and ensure technicians have the correct information before work begins.\nOrder spare parts and register information required for accurate time estimates and planning.\nProactively contact existing customers to book service and follow up on customer relationships.\n\nBeyond this, the role also includes receiving, registering, and categorizing internal helpdesk inquiries for the group's employees. Over time, you will be trained to resolve these inquiries as well.\nThe work is varied and you have great freedom to plan your own day. Approximately two hours per day you work with incoming customer inquiries, while the remaining time is primarily devoted to proactive customer contact and service bookings.\n\n\nYOUR PROFILE\nWe are looking for someone with upper secondary education and experience in customer service or similar customer-facing work. You have good computer skills, hold a valid driver's license (Class B), and communicate fluently in Swedish and English, both spoken and written, with knowledge of additional languages being a plus.\nIn this recruitment process, we place great emphasis on your personal qualities. You are social, communicative, and enjoy extensive contact with both customers and colleagues. To thrive in this role, you are motivated by clear goals and feel comfortable in a transparent work environment where results are monitored.\nWe also see that you are a solution-oriented, thorough, and unpretentious person. You enjoy collaborating with others but can also work independently. You like to prioritize, follow up, and take responsibility for your tasks, and above all, you want to be part of a team where people help each other and work toward common goals.\nYou are accustomed to learning new things and have an easy time absorbing and organizing large amounts of information. The role involves working in many different systems, so you need to be thorough, organized, and comfortable finding information in digital resources.\n\n\nAPPLICATION & CONTACT\nIn this recruitment process, we use continuous selection. For this reason, we would appreciate receiving your application as soon as possible, but no later than 25\/9. The position may be filled before the final application deadline.\nApply using the button below! If you have any questions, please feel free to contact us at jobb@dctalents.se.\n\n\nABOUT DC TALENTS\nDC Talents is a specialist staffing, recruitment, and contract staffing company. We specialize in the junior management sector and our focus is on soft values where candidates' personality, drive, and cultural fit are valued equally with traditional hard requirements.","language":"sv","is_translated":true,"title_original":"Kundservicer\u00e5dgivare till Rejmes","description_original":"OM F\u00d6RETAGET\nTage Rejmes Bil AB \u00e4r en del av en av Sveriges st\u00f6rsta familje\u00e4gda bilhandelskoncerner. Tillsammans med Finnvedens Bil har verksamheten 700 medarbetare och en oms\u00e4ttning p\u00e5 4,8 miljarder kronor, vilket g\u00f6r koncernen till en stark akt\u00f6r i bilbranschen. Rejmes har 14 verkst\u00e4der p\u00e5 12 orter i delar av \u00d6sterg\u00f6tland, \u00d6rebro samt V\u00e4rmlands l\u00e4n, medan Finnvedens Bil har 3 verkst\u00e4der p\u00e5 3 orter i Sm\u00e5land och Halland.\nDC Talents s\u00f6ker nu en Kundservicer\u00e5dgivare till v\u00e5r kund Tage Rejmes Bil AB i Norrk\u00f6ping. Uppl\u00e4gget f\u00f6r rollen \u00e4r hyrrekrytering, d\u00e4r du initialt erbjuds ett kontrakt p\u00e5 6 m\u00e5nader som sedan f\u00f6ljs av ytterligare f\u00f6rl\u00e4ngning innan \u00f6verrekrytering alternativt direkt \u00f6verrekrytering.\nDu utg\u00e5r fr\u00e5n verksamhetens kontor i Norrk\u00f6ping.\nVi anv\u00e4nder oss av ett l\u00f6pande urval och tj\u00e4nsten kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdatum.\nVarmt v\u00e4lkommen med din ans\u00f6kan!\n\n\nOM ROLLEN\nVill du arbeta i en social och m\u00e5lmedveten kundservice d\u00e4r du f\u00e5r kombinera kundkontakt, f\u00f6rs\u00e4ljning och probleml\u00f6sning?\nH\u00e4r f\u00e5r du en viktig roll i kontakten med Rejmes kunder, b\u00e5de n\u00e4r de sj\u00e4lva h\u00f6r av sig och n\u00e4r du proaktivt kontaktar dem f\u00f6r att boka service och underh\u00e5lla kundrelationen. I ditt dagliga arbete innefattas ocks\u00e5 f\u00f6rs\u00e4ljning d\u00e4r du erbjuder Rejmes tj\u00e4nster, med kunden och aff\u00e4ren i fokus.\nDina huvudsakliga arbetsuppgifter\nTa emot och hantera kund\u00e4renden via telefon, chatt och mejl.\nIdentifiera kundens behov och p\u00e5 ett professionellt s\u00e4tt rekommendera relevanta \u00e5tg\u00e4rder och merf\u00f6rs\u00e4ljning.\nAgera servicer\u00e5dgivare och hj\u00e4lpa kunder att identifiera bilens behov av service, reparation och underh\u00e5ll.\nBoka och planera service och verkstadsbes\u00f6k.\nF\u00e4rdigst\u00e4lla arbetsordrar och s\u00e4kerst\u00e4lla att teknikern har r\u00e4tt information inf\u00f6r arbetet.\nBest\u00e4lla reservdelar och registrera uppgifter som kr\u00e4vs f\u00f6r korrekt tidsber\u00e4kning och planering.\nProaktivt kontakta befintliga kunder f\u00f6r att boka service och f\u00f6lja upp kundrelationer.\n\nUt\u00f6ver detta innefattar rollen ocks\u00e5 att ta emot, registrera och kategorisera interna helpdesk\u00e4renden f\u00f6r koncernens medarbetare. P\u00e5 sikt utbildas du i att \u00e4ven l\u00f6sa dessa \u00e4renden.\nArbetet \u00e4r varierat och du har stor m\u00f6jlighet att sj\u00e4lv planera din dag. Ungef\u00e4r tv\u00e5 timmar per dag arbetar du med inkommande kund\u00e4renden, medan resterande tid framf\u00f6r allt \u00e4gnas \u00e5t proaktiv kundkontakt och bokning av service.\n\n\nDIN PROFIL\nVi s\u00f6ker dig som har gymnasieutbildning och erfarenhet av kundservice eller liknande kundn\u00e4ra arbete. Du har god datorvana, innehar B-k\u00f6rkort och kommunicerar obehindrat p\u00e5 svenska och engelska, b\u00e5de i tal och skrift, d\u00e4r kunskaper i ytterligare spr\u00e5k \u00e4r meriterande.\nI denna rekryteringsprocess l\u00e4gger vi stor vikt vid dina personliga egenskaper. Du \u00e4r social, kommunikativ och trivs med att ha mycket kontakt med b\u00e5de kunder och kollegor. F\u00f6r att trivas i rollen motiveras du av tydliga m\u00e5l och \u00e4r trygg i en transparent arbetsmilj\u00f6 d\u00e4r resultat f\u00f6ljs upp.\nVidare ser att vi att du som person \u00e4r l\u00f6sningsorienterad, noggrann och prestigel\u00f6s. Du samarbetar g\u00e4rna med andra men kan ocks\u00e5 arbeta sj\u00e4lvst\u00e4ndigt. Du gillar att prioritera, f\u00f6lja upp och ta ansvar f\u00f6r dina uppgifter och framf\u00f6r allt vill du vara en del av ett team d\u00e4r man hj\u00e4lps \u00e5t och arbetar mot gemensamma m\u00e5l.\nDu \u00e4r van vid att l\u00e4ra dig nya saker och har l\u00e4tt f\u00f6r att ta till dig och strukturera stora m\u00e4ngder information. Rollen inneb\u00e4r arbete i m\u00e5nga olika system och du beh\u00f6ver d\u00e4rf\u00f6r vara noggrann, strukturerad och bekv\u00e4m med att s\u00f6ka information i digitala lathundar.\n\n\nANS\u00d6KAN & KONTAKT\nI denna rekryteringsprocess arbetar vi med ett l\u00f6pande urval. I och med det ser vi g\u00e4rna att du kommer in med din ans\u00f6kan snarast, men senast 11\/9. Tj\u00e4nsten kan komma att tills\u00e4ttas innan sistaans\u00f6kningsdatum.\nAns\u00f6k via knappen nedan! Om du har n\u00e5gra fr\u00e5gor \u00e4r du varmt v\u00e4lkommen att kontakta oss p\u00e5 jobb@dctalents.se.\n\n\nOM DC TALENTS\nDC Talents \u00e4r ett specialistbolag inom bemanning, rekrytering och hyrrekrytering. Vi \u00e4r nischade inom den juniora tj\u00e4nstemannasektorn och v\u00e5rt fokus ligger p\u00e5 mjuka v\u00e4rden d\u00e4r kandidaternas personlighet, driv och kulturella matchning premieras i lika stor utstr\u00e4ckning som de traditionella h\u00e5rda kraven.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"NORRK\u00d6PING","country":"SE","latitude":58.595912078136,"longitude":16.186766186243},"metadata":{"region":"\u00d6sterg\u00f6tlands l\u00e4n","duration":"6 m\u00e5nader \u2013 upp till 12 m\u00e5nader","employer":"DC Talents AB","postcode":"60222","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"temporary","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"DC Talents AB","experience_required":true,"employment_type_label":"Tidsbegr\u00e4nsad anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":6,"ai_views_count":8,"ai_vendor_counts":{"meta":3,"other":2,"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"jobb@dctalents.se","images":[],"published_at":"2026-08-19T15:26:15+00:00","expires_at":"2026-09-11T23:59:59+00:00","created_at":"2026-08-20T03:06:34+00:00","updated_at":"2026-09-03T03:09:13+00:00"}}