{"data":{"id":186130,"slug":"kundservicespecialist-3","type":"job","title":"Customer Service Specialist","description":"Customer Service Specialist\n\nAre you a service-oriented person who enjoys communicating with people? Riddermark Bil is now seeking a Customer Service Specialist to handle calls for our aftermarket team! As part of the aftermarket department, you will be an important link for customers after their purchase, whether it concerns warranty issues, service matters, complaints, or general support.\nYour responsibilities:\nAnswer incoming calls from customers regarding aftermarket matters.\nEnsure that each customer receives the correct assistance by efficiently guiding or referring them to the right department.\nDocument calls and cases in the system.\nCollaborate with internal departments such as complaints, service, and customer care.\nContribute to improving the customer experience and maintaining a high level of service.\n\nWe are looking for you:\nHave a professional and friendly attitude in phone interactions.\nAre a quick learner, can handle stress, and enjoy working at a fast pace.\nAre organized, thorough, and focused on service.\nSpeak and write fluent Swedish; knowledge of English is a merit.\nHave previous experience in customer service, phone switchboard, or support (a merit but not a requirement).\n\nWe offer:\nA varied and social role in a rapidly growing company.\nA positive and supportive team with experience and high engagement.\nModern workplace located in Alvik, Stockholm.\nOpportunity for internal career growth within the organization.\nA workplace where we value service, quality, and customer satisfaction.\nSalary: Fixed monthly salary approximately 25.000kr\/month.\n\nInterviews are conducted on an ongoing basis \u2013 submit your application today and become part of Riddermark Bil!\n\/ The Recruitment Team\n\n\nWe currently have approximately 600 employees distributed across 14 stores, a logistics center, and a head office. Despite our size, we are often described as a smaller family business, where you get to be involved and help continuously drive our growth in the right direction with more and satisfied customers. Riddermark Bil is one of Sweden's most expansive companies, the obvious marketplace for used cars. We proudly lead the development in the sale and disposal of used cars through teamwork, innovation, and responsiveness. With several major facilities in Sweden, we help individuals and businesses with their car transactions. We build and develop our own IT systems if we simply believe that sufficiently good ones are lacking, and every day we strive to make everything a little better. Our employees are recruited primarily for their ability to live up to our important values \u2013 honesty, responsibility, security, engagement, and respect \u2013 something that makes us stronger and is appreciated by our teams.","language":"sv","is_translated":true,"title_original":"Kundservicespecialist","description_original":"Kundservicespecialist\n\n\u00c4r du en serviceinriktad person som trivs med att kommunicera med m\u00e4nniskor? Riddermark Bil s\u00f6ker nu en kundservicespecialist att hantera v\u00e4xeln till v\u00e5rat eftermarknadsteam! Som en del av eftermarknadsavdelningen kommer du att vara en viktig l\u00e4nk f\u00f6r kunderna efter deras k\u00f6p, oavsett om det r\u00f6r sig om garantifr\u00e5gor, verkstads\u00e4renden, reklamationer eller generell support.\nDina arbetsuppgifter:\nSvara p\u00e5 inkommande samtal fr\u00e5n kunder ang\u00e5ende eftermarknads\u00e4renden.\nS\u00e4kerst\u00e4lla att varje kund f\u00e5r korrekt hj\u00e4lp genom att effektivt v\u00e4gleda eller h\u00e4nvisa till r\u00e4tt avdelning.\nDokumentera samtal och \u00e4renden i systemet.\nSamarbeta med interna avdelningar som reklamation, verkstad och kundservice.\nBidra till att f\u00f6rb\u00e4ttra kundupplevelsen och uppr\u00e4tth\u00e5lla h\u00f6g serviceniv\u00e5.\n\nVi s\u00f6ker dig som:\nHar en professionell och v\u00e4nlig attityd i telefonbem\u00f6tande.\n\u00c4r snabbl\u00e4rd, kan hantera stress och tycker om att arbeta i ett h\u00f6gt tempo.\n\u00c4r strukturerad, noggrann och fokuserad p\u00e5 service.\nTalar och skriver flytande svenska, kunskaper i engelska \u00e4r meriterande.\nHar tidigare erfarenhet av kundservice, telefonv\u00e4xel eller support (meriterande men ej ett krav).\n\nVi erbjuder:\nEn varierad och social roll i ett snabbt v\u00e4xande f\u00f6retag.\nEtt positivt och st\u00f6ttande team med erfarenhet och h\u00f6gt engagemang.\nModern arbetsplats bel\u00e4gen i Alvik, Stockholm.\nM\u00f6jlighet till intern karri\u00e4rtillv\u00e4xt inom organisationen.\nEn arbetsplats d\u00e4r vi v\u00e4rdes\u00e4tter service, kvalitet och kundn\u00f6jdhet.\nL\u00f6nel\u00e4ge: Fast m\u00e5nadsl\u00f6n ca 25.000kr\/m\u00e5n.\u00a0\n\nIntervjuer genomf\u00f6rs l\u00f6pande \u2013 skicka in din ans\u00f6kan redan idag och bli en del av Riddermark Bil!\n\/ Rekryteringsteamet\n\n\nVi \u00e4r idag ca 600 anst\u00e4llda f\u00f6rdelade p\u00e5 14 butiker, ett logistikcenter och ett huvudkontor. Trots v\u00e5r storlek beskrivs vi ofta som ett mindre familjebolag, h\u00e4r f\u00e5r du vara med och p\u00e5verka och hj\u00e4lpa till att hela tiden driva v\u00e5r tillv\u00e4xt i r\u00e4tt riktning med fler och n\u00f6jdare kunder. Riddermark bil \u00e4r ett utav Sveriges mest expansiva f\u00f6retag, den sj\u00e4lvklara marknadsplatsen f\u00f6r begagnade bilar. Stolt leder vi utvecklingen inom f\u00f6rs\u00e4ljning och avyttring av begagnade bilar genom lagarbete, nyt\u00e4nkande och lyh\u00f6rdhet. Med flera stora anl\u00e4ggningar i Sverige hj\u00e4lper vi privatpersoner och f\u00f6retag med sina bilaff\u00e4rer. Vi bygger och utvecklar egna IT-system om vi helt enkelt anser att det saknas tillr\u00e4ckligt bra s\u00e5dana, och varje dag str\u00e4var vi efter att g\u00f6ra allting lite b\u00e4ttre. V\u00e5ra medarbetare rekryteras fr\u00e4mst f\u00f6r sin f\u00f6rm\u00e5ga att leva upp till v\u00e5ra viktiga v\u00e4rderingar - \u00e4rlighet, ansvar, trygghet, engagemang och respekt - n\u00e5got som g\u00f6r oss starkare och \u00e4r uppskattat av v\u00e5ra under.","price":"25000.00","currency":"SEK","status":"active","noindex":true,"location":{"address":"Gustavslundsv\u00e4gen 18 4 tr","full_address":null,"city":"Bromma","country":"SE","latitude":59.329748158913,"longitude":17.982883387114},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Riddermark Bil AB","postcode":"16751","positions":1,"profession":"Kundserviceingenj\u00f6r, tillverkningsindustri","salary_from":25000,"salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","salary_unit":"month","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Gustav Thuman","employment_type":"full_time","occupation_field":"Yrken med teknisk inriktning","employer_workplace":"Riddermark Bil","employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":4,"ai_vendor_counts":{"other":2,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"gustav.thuman@riddermarkbil.se","images":[],"published_at":"2026-09-03T14:20:34+00:00","expires_at":"2026-09-30T23:59:59+00:00","created_at":"2026-09-04T03:21:15+00:00","updated_at":"2026-09-05T03:19:09+00:00"}}