{"data":{"id":202780,"slug":"kundsupport-3","type":"job","title":"Customer Support","description":"Would you like a role where you take on significant responsibility for your customers while serving as an important link between customer, supplier, and production? Are you a structured and customer-focused person who thrives with multiple contact points, a fast pace, and varied work tasks?\n\nP.O Jansson Industri AB in Gnosj\u00f6 is now seeking a customer support specialist who wants to become a key person in the organization. At Jansson Industri, you'll work in an organization with short decision-making processes, close collaboration between departments, and great opportunities to influence your own work. You're a good fit if you appreciate structure and attention to detail, but also have the courage to think outside the box when unexpected challenges need solving.\n\nYour Role\nIn the customer support role, you'll have broad responsibility for your customers and follow their business through multiple parts of the organization. You'll be a central contact point both internally and externally, working closely with customers, production, and suppliers. Your responsibilities include order registration, planning, procurement, article registration and controls, as well as managing and tracking discrepancies.\n\nA significant and important part of the role is ongoing customer contact, where you have clear personal responsibility for your customers and are expected to create confidence by being available, solution-oriented, and having control over the bigger picture.\n\nThe role also involves continuously coordinating information between different parts of the operation and ensuring the right people have the right information at the right time. Therefore, you need to be comfortable communicating across departments and be prepared to handle changes and issues that may arise along the way.\n\nWho Are We Looking For?\nWe're seeking someone who is responsible, communicative, and structured, and who thrives when the workday includes both planned tasks and things that need solving right now.\n\nYou have a natural sense of service and enjoy building relationships. It's important to you that customers feel seen, informed, and well taken care of. At the same time, you can keep multiple parts of a workflow together and create structure even when the pace is high.\n\nYou're thorough, solution-oriented, and have an easy way of collaborating with different types of people. You thrive in an organization with short decision-making processes and close collaboration, where people help each other and where your own initiative and engagement make a difference.\n\nYour Experience\nWe'd like you to have previous experience with similar tasks in customer support, order handling, planning, procurement, or production-related administration. Experience with production or materials planning, MPS production planning systems, and structure building is particularly relevant for this role.\n\nIt's an advantage if you've previously worked at a manufacturing company and understand how orders, materials, and production connect. If you've worked in the Pyramid business system, that's also a benefit.\n\nYou have strong IT skills and feel confident working in different digital systems and tools. You master Swedish and English well, both spoken and written.\n\nAbout P.O Jansson Industri\nWe are a complete supplier of sheet metal products and have been in operation since 1978. The company offers extensive production including pressing, stamping, fiber laser, edge bending, panel bending, welding, assembly, and storage solutions.\n\nWith a modern machine park and multiple production processes under one roof, P.O Jansson Industri can take on major responsibility throughout the entire chain, from idea to finished product.\n\nThe company continuously works to develop both production and organization and has a clear focus on quality, flexibility, and long-term customer relationships.\n\nWhat We Offer\nAt P.O Jansson Industri, you'll become part of an operation where commitment, collaboration, and responsibility are important parts of everyday life. You'll get a broad and varied role with many contact points and the opportunity to influence both your own work and how the company's customer support develops.\n\nFor the right person, there's potential to become an important key person in the company and build long-term relationships with both customers and colleagues.\n\nThe position is based in Gnosj\u00f6 and the role is full-time.\n\nApplication\nIn this recruitment, P.O Jansson Industri AB is working with Purple Rekrytering & Interim, where Jennie Holmberg is the responsible recruiter. Selection and interviews are ongoing; you're welcome to submit your application today.\n\nIf you have questions about the position, please feel free to contact Jennie Holmberg.\n076 307 01 23\njennie@purplerekrytering.se\n\nWe look forward to hearing from you!","language":"sv","is_translated":true,"title_original":"Kundsupport","description_original":"Vill du ha en roll d\u00e4r du f\u00e5r ta ett stort eget ansvar f\u00f6r dina kunder och samtidigt vara en viktig l\u00e4nk mellan kund, leverant\u00f6r och produktion? \u00c4r du en strukturerad och kundfokuserad person som trivs med m\u00e5nga kontaktytor, h\u00f6gt tempo och varierande arbetsuppgifter?\nNu s\u00f6ker P.O Jansson Industri AB i Gnosj\u00f6 en person till kundsupporten som vill bli en nyckelperson i verksamheten. Hos Jansson Industri f\u00e5r du arbeta i en organisation med korta beslutsv\u00e4gar, n\u00e4ra samarbete mellan avdelningarna och stora m\u00f6jligheter att p\u00e5verka ditt eget arbete. H\u00e4r passar du som gillar struktur och noggrannhet, men som ocks\u00e5 v\u00e5gar t\u00e4nka utanf\u00f6r boxen n\u00e4r n\u00e5got ov\u00e4ntat beh\u00f6ver l\u00f6sas.\n\nDin roll I rollen inom kundsupport f\u00e5r du ett brett ansvar f\u00f6r dina kunder och f\u00f6ljer deras aff\u00e4rer genom flera delar av organisationen. Du blir en central kontaktpunkt b\u00e5de internt och externt och arbetar n\u00e4ra s\u00e5v\u00e4l kunder som produktion och leverant\u00f6rer. Du ansvarar bland annat f\u00f6r orderregistrering, planering, ink\u00f6p, artikelregistrering och kontroller samt hantering och uppf\u00f6ljning av avvikelser.\nEn stor och viktig del av rollen \u00e4r den l\u00f6pande kundkontakten, d\u00e4r du f\u00e5r ett tydligt eget ansvar f\u00f6r dina kunder och f\u00f6rv\u00e4ntas skapa trygghet genom att vara tillg\u00e4nglig, l\u00f6sningsorienterad och ha kontroll p\u00e5 helheten.\nRollen inneb\u00e4r ocks\u00e5 att du l\u00f6pande koordinerar information mellan olika delar av verksamheten och ser till att r\u00e4tt personer har r\u00e4tt information i r\u00e4tt tid. Du beh\u00f6ver d\u00e4rf\u00f6r trivas med att kommunicera med flera avdelningar och vara bekv\u00e4m med att hantera f\u00f6r\u00e4ndringar och problem som kan dyka upp l\u00e4ngs v\u00e4gen.\n\nVem s\u00f6ker vi? Vi s\u00f6ker dig som \u00e4r ansvarstagande, kommunikativ och strukturerad och som trivs n\u00e4r arbetsdagen inneh\u00e5ller b\u00e5de planerade uppgifter och s\u00e5dant som beh\u00f6ver l\u00f6sas h\u00e4r och nu.\nDu har en naturlig k\u00e4nsla f\u00f6r service och tycker om att bygga relationer. F\u00f6r dig \u00e4r det viktigt att kunden k\u00e4nner sig sedd, informerad och v\u00e4l omh\u00e4ndertagen. Samtidigt har du f\u00f6rm\u00e5gan att h\u00e5lla ihop flera delar i ett fl\u00f6de och skapa struktur \u00e4ven n\u00e4r tempot \u00e4r h\u00f6gt.\nDu \u00e4r noggrann, l\u00f6sningsorienterad och har l\u00e4tt f\u00f6r att samarbeta med olika typer av m\u00e4nniskor. Du trivs i en organisation med korta beslutsv\u00e4gar och n\u00e4ra samarbete, d\u00e4r man hj\u00e4lps \u00e5t och d\u00e4r ditt eget initiativ och engagemang g\u00f6r skillnad.\n\nDin erfarenhet Vi ser g\u00e4rna att du har tidigare erfarenhet av liknande arbetsuppgifter inom kundsupport, orderhantering, planering, ink\u00f6p eller produktionsn\u00e4ra administration. Erfarenhet av produktions- eller materialplanering, MPS produktionsplaneringssystem och strukturbyggande \u00e4r s\u00e4rskilt relevant f\u00f6r rollen.\nDet \u00e4r meriterande om du tidigare har arbetat i ett tillverkande f\u00f6retag och har f\u00f6rst\u00e5else f\u00f6r hur order, material och produktion h\u00e4nger ihop. Har du arbetat i aff\u00e4rssystemet Pyramid \u00e4r det ocks\u00e5 en f\u00f6rdel.\nDu har goda IT-kunskaper och k\u00e4nner dig trygg i att arbeta i olika digitala system och verktyg. Du beh\u00e4rskar svenska och engelska v\u00e4l i b\u00e5de tal och skrift.\n\nOm P.O Jansson Industri Vi \u00e4r en komplett leverant\u00f6r av pl\u00e5tprodukter och har varit verksam sedan 1978. F\u00f6retaget erbjuder en bred produktion med bland annat pressning, stansning, fiberlaser, kantbockning, panelbockning, svetsning, montering och lagerl\u00f6sningar.\nMed en modern maskinpark och flera produktionsprocesser samlade under samma tak kan P.O Jansson Industri ta ett stort ansvar genom hela kedjan, fr\u00e5n id\u00e9 till f\u00e4rdig produkt.\nF\u00f6retaget arbetar kontinuerligt med att utveckla b\u00e5de produktionen och organisationen och har ett tydligt fokus p\u00e5 kvalitet, flexibilitet och l\u00e5ngsiktiga kundrelationer.\n\nVi erbjuder P\u00e5 P.O Jansson Industri blir du en del av en verksamhet d\u00e4r engagemang, samarbete och ansvar \u00e4r viktiga delar av vardagen. Du f\u00e5r en bred och varierad roll med m\u00e5nga kontaktytor och m\u00f6jlighet att p\u00e5verka b\u00e5de ditt eget arbete och hur f\u00f6retagets kundsupport utvecklas.\nF\u00f6r r\u00e4tt person finns m\u00f6jligheten att bli en viktig nyckelperson i f\u00f6retaget och skapa l\u00e5ngsiktiga relationer med b\u00e5de kunder och kollegor.\nPlacering \u00e4r i Gnosj\u00f6 och tj\u00e4nsten \u00e4r p\u00e5 heltid.\n\nAns\u00f6kan I denna rekrytering samarbetar P.O Jansson Industri AB med Purple Rekrytering & Interim, d\u00e4r Jennie Holmberg \u00e4r ansvarig rekryterare. Urval och intervjuer sker l\u00f6pande, v\u00e4lkommen att skicka in din ans\u00f6kan redan idag.\nHar du fr\u00e5gor om tj\u00e4nsten \u00e4r du varmt v\u00e4lkommen att kontakta Jennie Holmberg.\n076 307 01 23 jennie@purplerekrytering.se\nSer fram emot att h\u00f6ra ifr\u00e5n dig!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Holmgrens Plast AB","full_address":null,"city":"Gnosj\u00f6","country":"SE","latitude":57.352658379353,"longitude":13.750847452012},"metadata":{"region":"J\u00f6nk\u00f6pings l\u00e4n","duration":"Tills vidare","employer":"Purple Rekrytering & Interim AB","postcode":"33532","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/purplerekrytering.teamtailor.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Purple Rekrytering & Interim","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":7,"bot_views_count":3,"ai_vendor_counts":{"other":3,"openai":2,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"076 307 01 23","owner_email":"jennie@purplerekrytering.se","images":[],"published_at":"2026-09-09T11:32:13+00:00","expires_at":"2027-03-08T23:59:59+00:00","created_at":"2026-09-10T04:03:17+00:00","updated_at":"2026-09-15T03:02:07+00:00"}}