{"data":{"id":195870,"slug":"kundsupport-till-centrala-jonkoping-2","type":"job","title":"Customer Support in Central J\u00f6nk\u00f6ping","description":"We are looking for an engaged and customer-focused employee for our client located in central J\u00f6nk\u00f6ping. Here you will work together with a team handling inquiries directly from customers. Your main focus will be on customer invoices. Does this sound exciting to you?\n\nAbout the position\nAs a customer service representative, you will be responsible for handling incoming calls and emails from customers throughout Sweden. Your main tasks will include answering billing questions, helping customers with any invoice discrepancies, and ensuring that payments have been processed correctly. You will work in several different systems during the day to efficiently manage customer matters. This is initially a consulting assignment for 1 year, with the possibility of extension or takeover by our client.\n\nWe are looking for you who:\nWe see that you have previously worked with customer contact in some form and can communicate effectively with different types of people. You also have a strong service mentality and the ability to handle challenging situations with patience and professionalism. Furthermore, you possess the ability to handle conflicts and complaints with confidence and in a constructive manner. We believe in turning negative situations into positive customer experiences. Basic computer skills are required and you must be able to quickly adapt to different systems and programs. Technology is an important part of our work environment, and you will need to use various tools and programs in your work. Last but not least, you must have a good command of both Swedish and English. Being able to communicate effectively in both languages is crucial to providing our customers with high-quality service.\n\nWhen you become one of us\u2026\nThis position means that you will be employed as a consultant with us at OnePartnerGroup and you will spend your working days with our client. As a consultant with us, you have your consultant manager who supports you in succeeding and thriving. Of course, your employment includes collective agreements, insurance, occupational pension, union relations, and wellness allowance, because nothing is more important than you feeling secure in your employment with us. Let us become your new colleague!\n\nWe at OnePartnerGroup work with recruitment, staffing, and training and are your best colleague in your career when you are looking for a job. With local presence in about 50 locations, from Malm\u00f6 in the south to Kalix in the north, we are always close to you.\n\nYour application\nIf you have questions about the position or wonder what the process looks like going forward, you are welcome to contact Hanna \u00c5strand at hanna.astrand@onepartnergroup.se. In this process, we work with continuous selection and placement, which means that the position can be filled before the final application deadline. Once you have shown interest in the position, we match your application with the position and we will contact you via email or phone for feedback. If you are a candidate for the position, we will meet for an interview and during the process, references will be checked and background checks will be conducted. For us, it is important to hear about your experience when you have applied for a position with us. Therefore, we send out a short survey when you have applied for the position and when the process is completed. Your experience is important to us and we hope that you will be able to respond. Regarding the application, it is done through the announcement on OnePartnerGroup's website; we do not handle applications via email due to GDPR.\n\nWelcome with your application!","language":"sv","is_translated":true,"title_original":"Kundsupport till centrala J\u00f6nk\u00f6ping","description_original":"Till v\u00e5r kund som \u00e4r centralt bel\u00e4get i J\u00f6nk\u00f6ping s\u00f6ker vi en engagerad och kundfokuserad medarbetare. H\u00e4r kommer du tillsammans med ett team arbeta med fr\u00e5gor direkt fr\u00e5n kunderna. Ditt st\u00f6rsta fokus kommer att vara p\u00e5 kundfakturor. Visst l\u00e5ter detta sp\u00e4nnande?\u00a0\u00a0\nOm tj\u00e4nsten\nSom kundservicemedarbetare kommer du att vara ansvarig f\u00f6r att hantera inkommande samtal och e-post fr\u00e5n kunder runt om i Sverige. Dina huvudsakliga arbetsuppgifter kommer bland annat att inkludera att svara p\u00e5 fakturafr\u00e5gor, hj\u00e4lpa kunder med eventuella felaktigheter p\u00e5 fakturor och s\u00e4kerst\u00e4lla att betalningar har genomf\u00f6rts korrekt. Du kommer att arbeta i flera olika system under dagen f\u00f6r att effektivt hantera kund\u00e4renden. Detta \u00e4r initialt ett konsultuppdrag p\u00e5 1 \u00e5r, med chans till f\u00f6rl\u00e4ngning eller \u00f6vertagande av v\u00e5r kund.\u00a0\n\u200b\u200bVi s\u00f6ker dig som:\nVi ser att du tidigare arbetat med kundkontakt i n\u00e5gon form, och kan p\u00e5 ett effektivt s\u00e4tt kommunicera med olika typer av m\u00e4nniskor.\u00a0Du har ocks\u00e5 en stark servicementalitet och har f\u00f6rm\u00e5gan att hantera utmanande situationer med t\u00e5lamod och professionalism. Vidare besitter du f\u00f6rm\u00e5gan att hantera konflikter och klagom\u00e5l med sj\u00e4lvf\u00f6rtroende och p\u00e5 ett konstruktivt s\u00e4tt. Vi tror p\u00e5 att v\u00e4nda negativa situationer till positiva kundupplevelser. Det kr\u00e4vs grundl\u00e4ggande datorf\u00e4rdigheter och och att du snabbt kan anpassa dig till olika system och program. Tekniken \u00e4r en viktig del av v\u00e5r arbetsmilj\u00f6, och du kommer beh\u00f6va anv\u00e4nda olika verktyg och program i ditt arbete. Sist men inte minst s\u00e5 beh\u00e4rskar b\u00e5de svenska och engelska v\u00e4l. Att kunna kommunicera effektivt p\u00e5 b\u00e5da spr\u00e5ken \u00e4r avg\u00f6rande f\u00f6r att ge v\u00e5ra kunder en h\u00f6gklassig service.\nN\u00e4r du blir en av oss\u2026\nDenna tj\u00e4nst inneb\u00e4r att du kommer bli anst\u00e4lld som konsult hos oss p\u00e5 OnePartnerGroup och du kommer tillbringa dina arbetsdagar hos v\u00e5r kund.\u00a0Som konsult hos oss har du din konsultchef som st\u00f6ttar dig i att lyckas och trivas. Sj\u00e4lvklart innefattas din anst\u00e4llning av kollektivavtal, f\u00f6rs\u00e4kringar, tj\u00e4nstepension, fackliga relationer och friskv\u00e5rdsbidrag, f\u00f6r inget \u00e4r viktigare \u00e4n att du k\u00e4nner dig trygg med din anst\u00e4llning hos oss. L\u00e5t oss bli din nya kollega!\u00a0\u00a0\nVi p\u00e5 OnePartnerGroup jobbar med rekrytering, bemanning och utbildning och \u00e4r din b\u00e4sta kollega i karri\u00e4ren n\u00e4r du s\u00f6ker jobb. Med lokal f\u00f6rankring p\u00e5 ett 50-tal orter, fr\u00e5n Malm\u00f6 i s\u00f6der till Kalix i norr, finns vi alltid n\u00e4ra dig.\nDin ans\u00f6kan\nHar du fr\u00e5gor om tj\u00e4nsten eller undrar hur processen ser ut fram\u00f6ver \u00e4r du v\u00e4lkommen att kontakta Hanna \u00c5strand p\u00e5 hanna.astrand@onepartnergroup.se. I denna process jobbar vi med l\u00f6pande urval och tills\u00e4ttning, vilket betyder att tj\u00e4nsten kan tills\u00e4ttas innan sista ans\u00f6kningsdag. N\u00e4r du har visat intresse f\u00f6r tj\u00e4nsten matchar vi din ans\u00f6kan med tj\u00e4nsten och vi kontaktar dig via mail eller telefon f\u00f6r \u00e5terkoppling. \u00c4r du aktuell f\u00f6r tj\u00e4nsten tr\u00e4ffas vi p\u00e5 en intervju och under processen sker \u00e4ven referenstagning och bakgrundskontroll. F\u00f6r oss \u00e4r det viktigt att ta del av din upplevelse n\u00e4r du har s\u00f6kt en tj\u00e4nst hos oss. D\u00e4rf\u00f6r skickar vi ut en kort enk\u00e4t n\u00e4r du har s\u00f6kt tj\u00e4nsten och n\u00e4r processen \u00e4r avslutad. Din upplevelse \u00e4r betydelsefull f\u00f6r oss och vi hoppas att du har m\u00f6jlighet att svara. G\u00e4llande ans\u00f6kan s\u00e5 sker det via annonsen p\u00e5 OnePartnerGroups hemsida, vi hanterar inte ans\u00f6kningar via mail p\u00e5 grund av GDPR.\nV\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"J\u00f6nk\u00f6ping","country":"SE","latitude":57.78261,"longitude":14.161788},"metadata":{"region":"J\u00f6nk\u00f6pings l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"OnePartnerGroup J\u00f6nk\u00f6ping AB","postcode":"55375","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.onepartnergroup.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Hanna \u00c5strand","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"OnePartnerGroup","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":3,"ai_views_count":8,"bot_views_count":2,"ai_vendor_counts":{"meta":5,"other":2,"openai":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46706871128","owner_email":"hanna.astrand@onepartnergroup.se","images":[],"published_at":"2026-09-04T13:51:38+00:00","expires_at":"2026-10-04T23:59:59+00:00","created_at":"2026-09-05T03:33:57+00:00","updated_at":"2026-09-17T03:17:29+00:00"}}