{"data":{"id":169905,"slug":"kundsupport-till-telias-fastighetsagaringang","type":"job","title":"Customer Support for Telia's Property Owner Department","description":"Are you a service-oriented person who wants to work in a role with strong customer focus? Do you also want to be part of a close-knit team characterized by high engagement and great camaraderie? Then the customer support role at Telia might be the job for you. At Telia in Malm\u00f6, you'll have the opportunity to learn their fiber business and be part of an exciting transformation journey.\n\nAbout the Position\nThis is a full-time consulting assignment that initially lasts approximately 12 months. You will be employed by Bravura and work as a consultant at Telia. There are excellent opportunities for extension of the assignment.\n\ud83d\ude80 About the Company\nTelia is the next generation telecom company. Their approximately 16,000 talented colleagues meet millions of customers every day in the world's most connected countries. They are the hub in the digital ecosystem that enables people, businesses, and societies to access everything that matters to them, on their terms, around the clock \u2013 year-round. Telia is now seeking employees for their office in Malm\u00f6, where you'll become part of a team of 13 colleagues with great camaraderie.\n\ud83d\udcbc Responsibilities\nIn this role, you work as customer support for the Property Owner Department; the customer channel that handles Telia's fiber agreements with property owners, housing cooperatives, joint property associations, and municipal broadband networks. In this position, you are responsible for providing the best possible service to customers and offering them Telia's services and products from the property owner portfolio. Your main responsibilities include receiving incoming customer calls where you handle questions about orders, agreements, and other matters, as well as placing orders to deliver according to customer needs. You further create added value for customers by offering relevant additional services from the service portfolio to existing agreements. You listen to what the customer wants and act accordingly to always provide a good customer experience. You work in close dialogue with your colleagues where you together form a strong team.\n\u2022 Answer incoming customer calls \u2022 Find solutions to customer questions and problems \u2022 Offer relevant additional services to create added value\n Education, Experience, and Personal Qualities\n\u2022 Completed high school education \u2022 Experience in customer support via telephone \u2022 Experience with business customers and experience from the telecom industry are highly valued \u2022 Good computer and system skills \u2022 Good knowledge of Swedish in speech and writing\nWe are looking for someone who enjoys providing excellent service to both customers and colleagues. You are motivated by talking with customers and constantly strive to deliver effective solutions with high quality. You also have the ability to drive your work independently and are structured and committed in your approach. As a person, you are not afraid of new challenges and have an easy time learning systems and new tasks. For you, it is natural to be a team player and collaboration is your path to development. With a genuine interest in customer experience, you contribute with great attention to quality and service.\nOther Information\nStart: Immediately Location: Hyllie, Malm\u00f6 Salary: According to agreement\n We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also conduct rolling recruitment, which means we take down the ad once we have received enough applications. If you become a candidate for the position, we will contact you for an initial telephone interview. Regardless of whether you advance in the process or not, you will receive feedback on your application.\nDo you have questions? Feel free to reach out!\n\ud83d\udce7 info@bravura.se\n\ud83d\udcde 010-171 47 10\nWe recommend that you submit your application immediately as we conduct rolling recruitment.\nWelcome with your application!\n\n#Nextgen","language":"sv","is_translated":true,"title_original":"Kundsupport till Telias Fastighets\u00e4garing\u00e5ng","description_original":"\u00c4r du en serviceinriktad person och vill arbeta i en roll med stort kundfokus? Vill du \u00e4ven bli del av ett familj\u00e4rt team som k\u00e4nnetecknas av h\u00f6gt engagemang och god gemenskap? D\u00e5 kan rollen som kundsupport hos Telia vara ett jobb f\u00f6r dig. Hos Telia i Malm\u00f6 f\u00e5r du m\u00f6jlighet att l\u00e4ra dig deras fiberaff\u00e4r och vara en del av en sp\u00e4nnande f\u00f6r\u00e4ndringsresa.\n\nOm tj\u00e4nsten\nDet h\u00e4r \u00e4r ett konsultuppdrag p\u00e5 heltid som initialt varar i ca 12 m\u00e5nader. Du blir anst\u00e4lld av Bravura och arbetar som konsult hos Telia. Det finns mycket goda m\u00f6jligheter till f\u00f6rl\u00e4ngning av uppdraget.\n\ud83d\ude80 Om f\u00f6retaget\nTelia \u00e4r den nya generationens telekomf\u00f6retag. Deras cirka 16 000 duktiga kollegor m\u00f6ter miljontals kunder varje dag, i v\u00e4rldens mest uppkopplade l\u00e4nder. De \u00e4r knutpunkten i det digitala ekosystemet som g\u00f6r det m\u00f6jligt f\u00f6r m\u00e4nniskor, f\u00f6retag och samh\u00e4llen att f\u00e5 tillg\u00e5ng till allt som \u00e4r viktigt f\u00f6r dem, p\u00e5 deras villkor, dygnet runt \u2013 \u00e5ret om. Telia s\u00f6ker nu medarbetare till sitt kontor i Malm\u00f6, d\u00e4r du blir en del av ett team om 13 medarbetare med god gemenskap.\n\ud83d\udcbc Arbetsuppgifter\nI den h\u00e4r rollen arbetar du som kundsupport mot Fastighets\u00e4garing\u00e5ngen; den kunding\u00e5ng som svarar f\u00f6r Telias fiberavtal med fastighets\u00e4gare, bostadsr\u00e4ttsf\u00f6reningar, samf\u00e4lligheter och stadsn\u00e4t. I tj\u00e4nsten ansvarar du f\u00f6r att ge b\u00e4sta m\u00f6jliga service till kunderna och erbjuda dem Telias tj\u00e4nster och varor fr\u00e5n fastighets\u00e4garportf\u00f6ljen. Dina huvudsakliga arbetsuppgifter \u00e4r att ta emot inkommande samtal fr\u00e5n kunder d\u00e4r du hanterar fr\u00e5gor kring best\u00e4llningar, avtal och \u00f6vriga \u00e4renden samt orderl\u00e4gger f\u00f6r att kunna leverera efter kundens behov. Vidare skapar du merv\u00e4rde f\u00f6r kunderna genom att erbjuda relevanta till\u00e4ggstj\u00e4nster fr\u00e5n tj\u00e4nsteportf\u00f6ljen till befintliga avtal. Du lyssnar in vad kunden \u00f6nskar och agerar d\u00e4refter i syfte att alltid ge en god kundupplevelse. Du arbetar i n\u00e4ra dialog med dina kollegor d\u00e4r ni tillsammans \u00e4r ett starkt team.\n\u2022 Svara p\u00e5 inkommande samtal fr\u00e5n kunder \u2022 Hitta l\u00f6sningar p\u00e5 kunders fr\u00e5gor och problem \u2022 Erbjuda relevanta till\u00e4ggstj\u00e4nster f\u00f6r att skapa merv\u00e4rde\n Utbildning, erfarenhet och personliga egenskaper\n\u2022 Avslutad gymnasial utbildning \u2022 Erfarenhet av kundsupport via telefon  \u2022 Erfarenhet av kontakt med f\u00f6retagskunder samt erfarenhet fr\u00e5n telekombranschen \u00e4r mycket meriterande \u2022 God dator och systemvana \u2022 Goda kunskaper i svenska i tal och skrift\nVi s\u00f6ker dig som gillar att ge god service, till b\u00e5de kunder och kollegor. Du motiveras av att prata med kunder och str\u00e4var st\u00e4ndigt efter att leverera effektiva l\u00f6sningar med h\u00f6g kvalitet. Vidare har du en f\u00f6rm\u00e5ga att driva ditt arbete sj\u00e4lvst\u00e4ndigt samt \u00e4r strukturerad och engagerad i ditt arbetss\u00e4tt. Som person r\u00e4ds du inte f\u00f6r nya utmaningar och har l\u00e4tt f\u00f6r att s\u00e4tta dig in system och nya arbetsuppgifter. F\u00f6r dig \u00e4r det naturligt att vara en teamspelare och samarbete \u00e4r din v\u00e4g till utveckling. Med ett brinnande intresse f\u00f6r kundupplevelsen bidrar du med stort sinne f\u00f6r kvalit\u00e9 och service.\n\u00d6vrig information\nStart: Omg\u00e5ende Plats: Hyllie, Malm\u00f6 L\u00f6n: Enligt \u00f6verenskommelse \n Vi anv\u00e4nder en kompetensbaserad metodik i alla rekryteringsprocesser f\u00f6r att s\u00e4kerst\u00e4lla f\u00f6rdomsfria urval. Vi jobbar ocks\u00e5 med l\u00f6pande urval, vilket inneb\u00e4r att vi tar ner annonsen n\u00e4r tillr\u00e4ckligt m\u00e5nga kandidater har ans\u00f6kt. Om du blir aktuell f\u00f6r tj\u00e4nsten kommer vi att kontakta dig f\u00f6r en f\u00f6rsta telefonintervju. Oavsett om du g\u00e5r vidare i processen eller inte s\u00e5 kommer du att f\u00e5 \u00e5terkoppling p\u00e5 din ans\u00f6kan.\nHar du fr\u00e5gor? H\u00f6r g\u00e4rna av dig!\n\ud83d\udce7 info@bravura.se\n\ud83d\udcde 010-171 47 10\nVi rekommenderar att du skickar in din ans\u00f6kan omg\u00e5ende d\u00e5 vi g\u00f6r ett l\u00f6pande urval.\nV\u00e4lkommen med din ans\u00f6kan!\n\n#Nextgen","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Malm\u00f6","country":"SE","latitude":55.605145547749,"longitude":13.005288456906},"metadata":{"region":"Sk\u00e5ne l\u00e4n","employer":"Bravura Sverige AB","postcode":"21136","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/ledigajobb.bravura.se","employment_type":"contract","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Bravura","translation_status":"done","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-171 47 10","owner_email":"info@bravura.se","images":[],"published_at":"2026-08-24T16:29:18+00:00","expires_at":"2027-02-20T23:59:59+00:00","created_at":"2026-08-25T03:17:32+00:00","updated_at":"2026-08-25T04:01:09+00:00"}}