{"data":{"id":207812,"slug":"kundsupporttekniker-med-branschkunskap-till-vaxa","type":"job","title":"Customer Support Technician with Industry Knowledge at V\u00e4xa","description":"Are you a trained agricultural engineer, livestock agronomist, or have equivalent experience and want to work close to both agriculture and digital solutions? We at V\u00e4xa need to strengthen our customer support team with an engaged colleague! With us, you are offered a varied role where you get the opportunity to use your industry knowledge to provide excellent service, solve problems, and develop our operations. We are looking for someone who wants to contribute with positive energy and commitment every day - welcome to join us!\n\nDuties\nTogether with a knowledgeable and engaged team, you will take responsibility for continuously developing, improving, and providing customers with the best service! The support team's mission is to guide and help both internal and external users in V\u00e4xa's programs and applications. You will have many points of contact, primarily via phone and email, and no two days are alike. One moment you solve something straightforward, the next moment you tackle more in-depth matters and find smart solutions.\n\nBeyond support, it may be relevant to participate in internal projects or help with investigations - in short, you get a varied day-to-day routine together with your colleagues.\n\nYour Profile\nWe are looking for someone with a great interest in our industry. You are an agricultural engineer, livestock agronomist, or have equivalent work experience. Furthermore, through practical work you have good knowledge of dairy and\/or meat production and experience with customer relations\/customer contact. We require that you have excellent computer skills and experience working with various digital tools and systems. It is meritable if you have experience with V\u00e4xa's programs such as MinG\u00e5rd and FoderOpti, among others. Knowledge of other tools, such as CRM, Outlook, and Teams is also a plus.\n\nAs a person, you are pedagogical, patient, and have an easy way of expressing yourself orally and in writing in Swedish. You are self-driven and have the ability to structure your work while being a team player who strives to develop yourself, the team, and its conditions. You have a natural ability to spread positive energy and understand the importance of your daily contribution to the team. With a humble demeanor and a strong will to create customer value, you act in a business-minded and service-oriented manner. You are curious and actively seek the information you need to succeed in your role of providing the best possible service, both internally and externally.\n\nOther Information\nThe position is a permanent full-time employment. A probation period applies. Placement and salary by agreement.\n\nThe work location is Eskilstuna, with some possibility for remote work.\n\nFor more information, you are welcome to contact the responsible recruitment consultant at Jobbet.se, Matilda Festin at 072-0503217.\n\nTrade union contact person: Patrik Davidsson, patrik.davidsson@vxa.se, 073-096 36 12.\n\nDoes this sound like a position for you? Welcome to become part of our team! Selection and interviews are ongoing, so apply today.\n\nRequirements\nTrained agricultural engineer or livestock agronomist, or equivalent work experience\nPractical knowledge of dairy and\/or meat production\nExperience with customer relations\/customer contact\nExcellent computer skills and experience with various digital tools and systems\nExcellent Swedish orally and in writing\n\nMeritable\nExperience with V\u00e4xa's programs such as MinG\u00e5rd and FoderOpti\nKnowledge of other tools, such as CRM, Outlook, and Teams\n\nAbout the Employer - V\u00e4xa\nV\u00e4xa is a leading knowledge company for farmers with dairy, meat production, and crop cultivation. Through the advice and service we provide, we contribute to increased competitiveness for Swedish agriculture. Our revenue exceeds 560 million kronor and we have approximately 500 employees distributed across 27 operating sites throughout the country. Sustainability is central to us, and our customers and V\u00e4xa stand for climate-smart production and good animal welfare.\n\nAt V\u00e4xa you get development - good benefits and engaged colleagues. Together we make a difference for our customers and members, and it shows!","language":"sv","is_translated":true,"title_original":"Kundsupporttekniker med branschkunskap till V\u00e4xa","description_original":"\u00c4r du utbildad lantm\u00e4stare, husdjursagronom eller har motsvarande erfarenhet och vill arbeta n\u00e4ra b\u00e5de lantbruket och digitala l\u00f6sningar? Vi p\u00e5 V\u00e4xa beh\u00f6ver f\u00f6rst\u00e4rka v\u00e5rt kundsupportteam med en engagerad kollega! Hos oss erbjuds du en varierande roll d\u00e4r du f\u00e5r m\u00f6jlighet att anv\u00e4nda din branschkunskap f\u00f6r att ge utm\u00e4rkt service, l\u00f6sa problem och utveckla v\u00e5r verksamhet. Vi s\u00f6ker dig som vill bidra med positiv energi och engagemang varje dag - v\u00e4lkommen till oss!\nArbetsuppgifter\nTillsammans med ett kunnigt och engagerat team kommer du att ta ansvar f\u00f6r att st\u00e4ndigt utveckla, f\u00f6rb\u00e4ttra och ge kunderna b\u00e4sta service! Supportens uppdrag \u00e4r att guida och hj\u00e4lpa b\u00e5de interna och externa anv\u00e4ndare i V\u00e4xas program och applikationer. Du kommer att ha m\u00e5nga kontaktytor, fr\u00e4mst via telefon och e-post, och ingen dag \u00e4r den andra lik. Ena stunden l\u00f6ser du n\u00e5got av enklare karakt\u00e4r, n\u00e4sta stund f\u00e5r du klura p\u00e5 mer f\u00f6rdjupande \u00e4renden och hitta smarta l\u00f6sningar.\nUt\u00f6ver support kan det bli aktuellt att delta i interna projekt eller hj\u00e4lpa till med utredningar - du f\u00e5r helt enkelt en varierande vardag tillsammans med dina kollegor.\nDin profil\nVi s\u00f6ker dig med stort intresse f\u00f6r v\u00e5r bransch. Du \u00e4r lantm\u00e4stare, husdjursagronom eller har motsvarande arbetslivserfarenhet. Vidare har du genom praktiskt arbete goda kunskaper inom mj\u00f6lk- och\/eller k\u00f6ttproduktion och erfarenhet av kundrelationer\/kundkontakt. Vi f\u00f6ruts\u00e4tter att du har mycket god datorvana och erfarenhet av att arbeta med olika digitala verktyg och system. Det \u00e4r meriterande om du har erfarenhet av V\u00e4xas program s\u00e5som MinG\u00e5rd och FoderOpti m.fl. \u00c4ven kunskap i andra verktyg, exempelvis CRM, Outlook och Teams \u00e4r ett plus.\nSom person \u00e4r du pedagogisk, t\u00e5lmodig och har l\u00e4tt f\u00f6r att uttrycka dig i tal och skrift p\u00e5 svenska. Du \u00e4r sj\u00e4lvg\u00e5ende och har f\u00f6rm\u00e5ga att strukturera ditt arbete samtidigt som du \u00e4r en lagspelare som str\u00e4var efter att utveckla dig sj\u00e4lv, teamet och dess f\u00f6ruts\u00e4ttningar. Du har en naturlig f\u00f6rm\u00e5ga att sprida positiv energi och f\u00f6rst\u00e5r betydelsen av ditt dagliga bidrag till teamet. Med en \u00f6dmjuk framtoning och en stark vilja att skapa kundnytta agerar du aff\u00e4rsm\u00e4ssigt och serviceinriktat. Du \u00e4r nyfiken och s\u00f6ker aktivt den information du beh\u00f6ver f\u00f6r att lyckas i din roll med att ge den b\u00e4sta m\u00f6jliga servicen, s\u00e5v\u00e4l internt som externt.\n\u00d6vrig information\nTj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning p\u00e5 heltid. Provanst\u00e4llning till\u00e4mpas. Tills\u00e4ttning och l\u00f6n enligt \u00f6verenskommelse.\nPlaceringsort \u00e4r Eskilstuna, med viss m\u00f6jlighet till distansarbete.\nF\u00f6r mer information \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryteringskonsult p\u00e5 Jobbet.se, Matilda Festin p\u00e5 072-0503217.\nFacklig kontaktperson: Patrik Davidsson, patrik.davidsson@vxa.se, 073-096 36 12.\nL\u00e5ter det som en tj\u00e4nst f\u00f6r dig? V\u00e4lkommen att bli en del av v\u00e5rt team! Urval och intervjuer sker l\u00f6pande s\u00e5 ans\u00f6k redan idag.\nKrav\nUtbildad lantm\u00e4stare eller husdjursagronom alternativt motsvarande arbetslivserfarenhet\nPraktisk kunskap inom mj\u00f6lk- och\/eller k\u00f6ttproduktion\nErfarenhet av kundrelationer\/kundkontakt\nMycket god datorvana och erfarenhet av olika digitala verktyg och system\nMycket god svenska i tal och skrift\n\nMeriterande\nErfarenhet av V\u00e4xas program s\u00e5som MinG\u00e5rd och FoderOpti\nKunskap i andra verktyg, exempelvis CRM, Outlook och Teams\n\nOm arbetsgivaren - V\u00e4xa\nV\u00e4xa \u00e4r ett ledande kunskapsf\u00f6retag f\u00f6r lantbrukare med mj\u00f6lk-, k\u00f6ttproduktion och v\u00e4xtodling. Genom den r\u00e5dgivning och service vi s\u00e4ljer bidrar vi med \u00f6kad konkurrenskraft f\u00f6r svenskt lantbruk. V\u00e5r oms\u00e4ttning \u00e4r drygt 560 miljoner kronor och vi har cirka 500 medarbetare f\u00f6rdelade p\u00e5 27 driftsplatser \u00f6ver hela landet. H\u00e5llbarhet \u00e4r centralt f\u00f6r oss, och v\u00e5ra kunder och V\u00e4xa st\u00e5r f\u00f6r klimatsmart produktion och god djurh\u00e4lsa.\nHos V\u00e4xa f\u00e5r du utveckling - bra f\u00f6rm\u00e5ner och engagerade kollegor. Tillsammans g\u00f6r vi skillnad f\u00f6r v\u00e5ra kunder och medlemmar, och det m\u00e4rks!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"ESKILSTUNA","country":"SE","latitude":59.373254800331,"longitude":16.507085989375},"metadata":{"region":"S\u00f6dermanlands l\u00e4n","duration":"Tills vidare","employer":"Jobbet.se Sverige AB","postcode":"63217","positions":1,"profession":"Agronom","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Naturbruk","employer_workplace":"V\u00e4xa","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"bot_views_count":4,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"072-0503217","owner_email":"patrik.davidsson@vxa.se","images":[],"published_at":"2026-09-11T13:37:45+00:00","expires_at":"2026-10-11T23:59:59+00:00","created_at":"2026-09-12T03:28:41+00:00","updated_at":"2026-09-15T03:37:47+00:00"}}