{"data":{"id":202913,"slug":"kundtjanst-2","type":"job","title":"Customer Service","description":"About the job\nNamly Design is a print-on-demand company where we sell posters, stickers, and wall decor, among other things. We are in an expansion phase and are now looking to strengthen our operations in Arl\u00f6v with an additional customer service representative.\nYour new role\nWe are seeking a service-oriented and solution-focused customer service representative who wants to help create a positive customer experience with every interaction.\nIn this role, you will primarily provide support and service to our customers via email and chat. You will answer questions, help resolve problems, and guide customers in a clear and professional manner. The goal is always to provide quick, accurate, and personalized service.\n\n\nResponsibilities\nRespond to customer inquiries via email and chat\nHandle cases and follow up on customer matters as needed\nProvide clear information about our products\/services\nContribute to developing and improving the customer experience\n\n\n\nWe are looking for someone who\nIs service-oriented and demonstrates professional conduct\nCommunicates clearly and in a structured manner in writing\nIs solution-oriented and takes responsibility\nThrives in a fast-paced environment\nHas strong computer skills\n\n\n\nYour qualifications\nWe see that you have experience in customer service work and that you can express yourself well, both verbally and in writing, in Swedish and English. To thrive and succeed in this role, it is important that you are accustomed to working independently, can juggle multiple tasks at once, and are thorough and flexible.\nWe see that you have the ability to work independently and take responsibility for completing your work tasks.\nPosition: Permanent employment at 100% starting immediately.\nWorkplace: Terminalgatan 9 ARL\u00d6V\nSalary: According to agreement\nWorking hours: Daytime, Monday\u2013Friday\n\n\nAbout us\nNamly Design is a print-on-demand company that since 2020 has sold print-on-demand articles online, such as posters, wall stickers, decorative film, and more. Today we work with 20+ employees who together contribute to our growing business.\nIf you are interested in being part of our team and contributing to our development, please submit your application. We look forward to hearing from you!\n\n\nPlease send your application as soon as possible to emelie@namly.se","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nst","description_original":"Om jobbet\nNamly Design \u00e4r ett print-on-demand f\u00f6retag d\u00e4r vi bland annat s\u00e4ljer posters, etiketter och v\u00e4ggdekor. Vi befinner oss i en expansiv fas och beh\u00f6ver nu f\u00f6rst\u00e4rka verksamheten i Arl\u00f6v med en person till v\u00e5r kundtj\u00e4nst.\nDitt nya arbete\nVi s\u00f6ker nu en serviceinriktad och l\u00f6sningsfokuserad kundtj\u00e4nstmedarbetare som vill vara med och skapa en positiv kundupplevelse i varje kontakt.\nI rollen arbetar du fr\u00e4mst med att ge support och service till v\u00e5ra kunder via mail och chatt. Du besvarar fr\u00e5gor, hj\u00e4lper till att l\u00f6sa problem och guidar kunder p\u00e5 ett tydligt och professionellt s\u00e4tt. M\u00e5let \u00e4r alltid att ge snabb, korrekt och personlig service.\n\n\nArbetsuppgifter\nBesvara kundf\u00f6rfr\u00e5gningar via mail och chatt\nHantera \u00e4renden och f\u00f6lja upp kund\u00e4renden vid behov\nGe tydlig information om v\u00e5ra produkter\/tj\u00e4nster\nBidra till att utveckla och f\u00f6rb\u00e4ttra kundupplevelsen\n\n\n\nVi s\u00f6ker dig som\n\u00c4r serviceinriktad och har ett professionellt bem\u00f6tande\nKommunicerar tydligt och strukturerat i skrift\n\u00c4r l\u00f6sningsorienterad och ansvarstagande\nTrivs med att arbeta i ett h\u00f6gt tempo\nHar god datorvana\n\n\n\nDina kvalifikationer\nVi ser att du har erfarenhet av kundtj\u00e4nstarbete samt att du kan uttrycka dig v\u00e4l, b\u00e5de muntligt och skriftligt, p\u00e5 svenska och engelska. F\u00f6r att trivas och lyckas i denna roll \u00e4r det viktigt att du \u00e4r van av att arbeta sj\u00e4lvst\u00e4ndigt, kan ha flera bollar i luften samtidigt samt \u00e4r noggrann och flexibel.\nVi ser att du har f\u00f6rm\u00e5ga att arbeta sj\u00e4lvst\u00e4ndigt och ta ansvar f\u00f6r att genomf\u00f6ra och slutf\u00f6ra dina arbetsuppgifter.\nTj\u00e4nst: Tillsvidareanst\u00e4llning p\u00e5 100% med start omg\u00e5ende.\nArbetsplats: Terminalgatan 9 ARL\u00d6V\nL\u00f6n: Enligt \u00f6verenskommelse\nArbetstider: Dagtid, m\u00e5ndag-fredag\n\n\nOm oss\nNamly Design \u00e4r ett print-on-demand-f\u00f6retag som sedan 2020 har s\u00e5lt print-on-demand-artiklar online, s\u00e5som posters, wallstickers, dekorplast med mera. Idag jobbar vi med 20+ medarbetare som tillsammans bidrar till v\u00e5r v\u00e4xande verksamhet.\nOm du \u00e4r intresserad av att vara en del av v\u00e5rt team och bidra till v\u00e5r utveckling skicka in din ans\u00f6kan. Vi ser fram emot att h\u00f6ra fr\u00e5n dig!\n\n\nV\u00e4lkommen med din ans\u00f6kan snarast till emelie@namly.se","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Terminalgatan 9","full_address":null,"city":"Arl\u00f6v","country":"SE","latitude":55.608391976751,"longitude":13.098931408894},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"Namly Design AB","postcode":"23261","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"www.namly.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Trivo Sweden AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"bot_views_count":5,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"emelie@namly.se","images":[],"published_at":"2026-09-09T11:10:15+00:00","expires_at":"2026-10-09T23:59:59+00:00","created_at":"2026-09-10T04:03:44+00:00","updated_at":"2026-09-15T03:02:04+00:00"}}