{"data":{"id":169723,"slug":"kundtjanst-och-administrationsansvarig-till-nordisk-atervinning-i-skurup","type":"job","title":"Customer Service and Administration Manager at Nordic \u00c5tervinning in Skurup","description":"Do you want to be part of building a new operation from the ground up?\nNordic \u00c5tervinning is a specialized operator in household waste collection and a reliable partner with long experience, strong results, and effective, innovative solutions.\nOn January 1, 2027, we are starting a new assignment in Skurup municipality and are now looking for a committed and organized Customer Service and Administration Manager who wants to join us as early as October 1, 2026, and contribute to a successful launch.\nThis is a unique opportunity for you who want to combine administration, customer service, and operational coordination in an important role with significant responsibility. You will be a central function in the operation and work closely with customers, drivers, management, and clients.\nAbout the Role\nThe focus of the role is on administration, customer service, and system management. You are responsible for daily customer contact, administration of subscriptions and billing, and ensure that information and cases are handled correctly in our systems.\nAt the same time, you function as a local transport coordinator and support daily operations through planning, coordination, and contact with the operation's sanitation workers and drivers.\nYou will work in EDP Future, which is the core of administrative management, making experience with EDP or equivalent systems a requirement for the position.\nThe role is independent and suits you if you thrive with responsibility, high service focus, and many points of contact.\nMain Responsibilities\nManage customer service and handle incoming inquiries via phone, email, and digital systems.\nAdminister subscriptions, customer registers, container management, and other customer-related tasks.\nResponsible for billing, billing documentation, and ongoing administrative follow-up.\nRegister, follow up, and close cases in EDP Future.\nPlan and coordinate daily operations together with drivers and management.\nServe as contact person for clients, customers, and internal functions.\nHandle discrepancies, complaints, and operational issues.\nContribute to establishing and developing routines, working methods, and processes before and after traffic start.\nPrepare documentation, reports, and statistics as needed.\n\nQualifications\nRequirements\nExperience working with EDP Future or equivalent systems.\nExperience in customer service and administrative work.\nExperience in billing and administrative processes.\nGood computer skills and experience with business and operational systems.\nVery good Swedish language skills, both spoken and written.\nCategory B driver's license.\n\nMeritorious\nExperience with EDP Mobile.\nExperience from waste, recycling, or transport industry.\nExperience in transport coordination or operational planning.\nExperience from contract operations with municipal assignments.\n\nPersonal Qualities\nTo succeed in the role, we believe you are:\nService-oriented and professional in interactions with customers and partners.\nOrganized, thorough, and administratively strong.\nIndependent and confident in making your own decisions.\nSolution-oriented and flexible when conditions change.\nCommunicative and skilled at building good relationships.\nResponsible and accustomed to handling multiple tasks in parallel.\n\nWe Offer\nThe opportunity to be part of a new contract from the start and influence how the operation is built up.\nA central and varied role with significant responsibility and many points of contact.\nA company with short decision-making paths and strong commitment.\nOpportunity to develop routines, processes, and working methods.\nAn important societal assignment where you contribute to a sustainable future.\n\nLocation: Skurup\nStart Date: October 1, 2026, or by agreement\nApplication: We welcome your application! We recommend that you submit your application today as interviews may take place on a rolling basis.\nRegarding this recruitment, we have determined our recruitment channels and therefore decline any further offers of recruitment services, advertising assistance, or recruitment support.\nBefore any employment, we conduct reference checks and background verification.\nNG Nordic - The Nordic Circular Leader\nWe are a leading Nordic provider of circular solutions and environmental services that address the urgent challenges of climate change and resource scarcity. By transforming waste into valuable resources and removing hazardous substances from the cycle, we prevent emissions and protect natural ecosystems. Through reuse, collection, recycling, and waste management, we increase access to circular raw materials and help reduce carbon emissions in society. We collaborate with organizations of all sizes and offer customized, innovative solutions across the entire value chain, creating added value at every step. We combine data with local knowledge, enabling our customers to develop their business while caring for the environment. Today we are an important part of the Nordic industrial infrastructure; our goal is to become a true European leader. Our engaged team works with a focus on safety and quality. By gathering the industry's best expertise \u2013 from drivers and operators to engineers, customer service, and management \u2013 we build an operation with global impact. We have 3,400 employees and 90 facilities in Norway, Sweden, Finland, and Denmark that together handle 4.4 million tons of waste annually.\nWelcome with your application and become part of Nordic \u00c5tervinning's continued growth!","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nst- och Administrationsansvarig till Nordisk \u00c5tervinning i Skurup","description_original":"Vill du vara med och bygga upp en ny verksamhet fr\u00e5n grunden?\nNordisk \u00c5tervinning \u00e4r en specialiserad akt\u00f6r inom insamling av hush\u00e5llsavfall och en p\u00e5litlig samarbetspartner med l\u00e5ng erfarenhet, starka resultat och effektiva, innovativa l\u00f6sningar.\nDen 1 januari 2027 startar vi ett nytt uppdrag i Skurups kommun och s\u00f6ker nu en engagerad och strukturerad Kundtj\u00e4nst- och Administrationsansvarig som vill vara med redan fr\u00e5n den 1 oktober 2026 och bidra till en framg\u00e5ngsrik uppstart.\nDet h\u00e4r \u00e4r en unik m\u00f6jlighet f\u00f6r dig som vill kombinera administration, kundservice och operativ samordning i en viktig roll med stort eget ansvar. Du blir en central funktion i verksamheten och arbetar n\u00e4ra b\u00e5de kunder, chauff\u00f6rer, arbetsledning och best\u00e4llare.\nOm rollen\nTyngdpunkten i rollen ligger p\u00e5 administration, kundtj\u00e4nst och systemhantering. Du ansvarar f\u00f6r den dagliga kundkontakten, administration av abonnemang och fakturering samt s\u00e4kerst\u00e4ller att information och \u00e4renden hanteras korrekt i v\u00e5ra system.\nSamtidigt fungerar du som lokal transportledare och st\u00f6ttar den dagliga driften genom planering, samordning och kontakt med verksamhetens renh\u00e5llningsarbetare och chauff\u00f6rer.\nDu kommer att arbeta i EDP Future, som \u00e4r k\u00e4rnan i den administrativa hanteringen, vilket g\u00f6r att erfarenhet fr\u00e5n EDP eller motsvarande system \u00e4r ett krav f\u00f6r tj\u00e4nsten.\nRollen \u00e4r sj\u00e4lvst\u00e4ndig och passar dig som trivs med eget ansvar, h\u00f6gt servicefokus och m\u00e5nga kontaktytor.\u00a0\nHuvudsakliga arbetsuppgifter\nAnsvara f\u00f6r kundtj\u00e4nsten och hantera inkommande \u00e4renden via telefon, e-post och digitala system.\nAdministrera abonnemang, kundregister, beh\u00e5llarhantering och andra kundrelaterade uppgifter.\nAnsvara f\u00f6r fakturering, debiteringsunderlag och l\u00f6pande administrativ uppf\u00f6ljning.\nRegistrera, f\u00f6lja upp och avsluta \u00e4renden i EDP Future.\nPlanera och samordna den dagliga driften tillsammans med chauff\u00f6rer och arbetsledning.\nVara kontaktperson mot best\u00e4llare, kunder och interna funktioner.\nHantera avvikelser, reklamationer och driftrelaterade fr\u00e5gor.\nBidra till uppbyggnad och utveckling av rutiner, arbetss\u00e4tt och processer inf\u00f6r och efter trafikstart.\nTa fram underlag, rapporter och statistik vid behov.\n\nKvalifikationer\nKrav\nErfarenhet av arbete i EDP Future eller motsvarande system.\nErfarenhet av kundservice och administrativt arbete.\nErfarenhet av fakturering och administrativa processer.\nGod datorvana och erfarenhet av aff\u00e4rs- och verksamhetssystem.\nMycket goda kunskaper i svenska, b\u00e5de i tal och skrift.\nB-k\u00f6rkort.\n\nMeriterande\nErfarenhet av EDP Mobile.\nErfarenhet fr\u00e5n avfalls-, \u00e5tervinnings- eller transportbranschen.\nErfarenhet av transportledning eller operativ planering.\nErfarenhet fr\u00e5n entreprenadverksamhet med kommunala uppdrag.\n\nPersonliga egenskaper\nF\u00f6r att lyckas i rollen tror vi att du \u00e4r:\nServiceinriktad och professionell i m\u00f6tet med kunder och samarbetspartners.\nStrukturerad, noggrann och administrativt stark.\nSj\u00e4lvst\u00e4ndig och trygg i att fatta egna beslut.\nL\u00f6sningsorienterad och flexibel n\u00e4r f\u00f6ruts\u00e4ttningarna f\u00f6r\u00e4ndras.\nKommunikativ och duktig p\u00e5 att skapa goda relationer.\nAnsvarstagande och van att hantera flera arbetsuppgifter parallellt.\n\nVi erbjuder\nM\u00f6jligheten att vara med fr\u00e5n start i en ny entreprenad och p\u00e5verka hur verksamheten byggs upp.\nEn central och varierad roll med stort ansvar och m\u00e5nga kontaktytor.\nEtt f\u00f6retag med korta beslutsv\u00e4gar och stort engagemang.\nM\u00f6jlighet att utveckla rutiner, processer och arbetss\u00e4tt.\nEtt viktigt samh\u00e4llsuppdrag d\u00e4r du bidrar till en h\u00e5llbar framtid.\n\nPlacering: Skurup\nTilltr\u00e4de: 1 oktober 2026 eller enligt \u00f6verenskommelse\nAns\u00f6kan:\u00a0V\u00e4lkommen med din ans\u00f6kan! Vi rekommenderar att du skickar din ans\u00f6kan redan idag d\u00e5 intervjuer kan komma att ske l\u00f6pande.\u00a0\nInf\u00f6r denna rekrytering har vi tagit st\u00e4llning till rekryteringskanaler och d\u00e4rf\u00f6r undanber vi oss ytterligare erbjudanden om kompetensf\u00f6rmedling, annonserings- och rekryteringshj\u00e4lp.\nInf\u00f6r ev anst\u00e4llning genomf\u00f6r vi referenstagning och bakgrunds kontroll.\nNG Nordic - Nordens cirkul\u00e4ra ledare\nVi \u00e4r en ledande nordisk leverant\u00f6r av cirkul\u00e4ra l\u00f6sningar och milj\u00f6tj\u00e4nster som tar itu med de akuta utmaningarna med klimatf\u00f6r\u00e4ndringar och resursbrist. Genom att omvandla avfall till v\u00e4rdefulla resurser och ta bort farliga \u00e4mnen fr\u00e5n kretsloppet undviker vi utsl\u00e4pp och skyddar naturliga ekosystem.Genom \u00e5teranv\u00e4ndning, insamling, \u00e5tervinning och avfallshantering \u00f6kar vi tillg\u00e5ngen till cirkul\u00e4ra r\u00e5varor och hj\u00e4lper till att minska koldioxidutsl\u00e4ppen i samh\u00e4llet. Vi samarbetar med organisationer av alla storlekar och erbjuder skr\u00e4ddarsydda, innovativa l\u00f6sningar genom hela v\u00e4rdekedjan, vilket ger merv\u00e4rde i varje steg. Vi kombinerar data med lokal kunskap, vilket g\u00f6r det m\u00f6jligt f\u00f6r v\u00e5ra kunder att utveckla sin verksamhet, samtidigt som vi v\u00e4rnar om milj\u00f6n. Idag \u00e4r vi en viktig del av den nordiska industriella infrastrukturen, v\u00e5rt m\u00e5l \u00e4r att bli en sann europeisk ledare. V\u00e5rt engagerade team arbetar med fokus p\u00e5 s\u00e4kerhet och kvalitet. Genom att samla branschens b\u00e4sta kompetens \u2013 fr\u00e5n chauff\u00f6rer och operat\u00f6rer till ingenj\u00f6rer, kundtj\u00e4nst och ledare \u2013 bygger vi en verksamhet med global p\u00e5verkan. Vi har 3400 anst\u00e4llda och 90 anl\u00e4ggningar i Norge, Sverige, Finland och Danmark som tillsammans hanterar 4,4 miljoner ton avfall \u00e5rligen.\nV\u00e4lkommen med din ans\u00f6kan och bli en del av Nordisk \u00c5tervinnings fortsatta tillv\u00e4xt!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"SKURUP","country":"SE","latitude":55.486844955742,"longitude":13.485996782816},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"Nordisk \u00c5tervinning Service AB","postcode":"27430","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Kristina Johansson","driving_license":true,"employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"NG Nordic - Nordisk \u00c5tervinning Service AB","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46721566680","owner_email":"kristina.johansson@nordiskatervinning.se","images":[],"published_at":"2026-08-24T12:48:08+00:00","expires_at":"2026-09-23T23:59:59+00:00","created_at":"2026-08-25T03:16:53+00:00","updated_at":"2026-08-25T04:00:18+00:00"}}