{"data":{"id":147677,"slug":"kundtjanstmedarbetare-28","type":"job","title":"Customer Service Representative","description":"Are you someone who is passionate about customer interaction and thrives in a role where you become the natural point of contact for both customers and colleagues?\nThen this might be your next challenge.\nKylslaget has been working with air-source heat pumps since 2007 and is today an established player in climate-smart solutions for individuals and businesses. We are in an expansive phase and are now seeking an engaged and driven customer service representative who wants to help take our customer experience to the next level.\n\nAbout the Role\nAs a customer service representative at Kylslaget, you will be the first point of contact for our customers and suppliers. The role requires that you are comfortable working at a fast pace and feel confident with both phone and computer work. You will also serve as a central communication link between our sales team, technicians, and other colleagues \u2013 which places high demands on your collaboration skills and solution-oriented approach.\nThe position is based at our headquarters in Vallentuna, at F\u00e5gels\u00e5ngsv\u00e4gen 16. You will work on-site during daytime hours, Monday to Friday, 07:00\u201316:00. The employment is permanent and begins with a six-month probation period, with compensation in the form of a fixed monthly salary by agreement.\n\nWe Offer You:\n\nAn engaged customer service team where community and team spirit are in focus\n\n\nOpportunities for skills development and internal training\n\n\nA varied role with significant personal responsibility\n\n\n\nWho Are You?\nWe are looking for someone who is positive, communicative, and has natural drive. You have a strong service orientation and are motivated by finding solutions that create satisfied customers. To succeed in this role, we would like to see that you are organized, stress-resilient, and thrive in a dynamic work environment. You also need to have previous experience in customer service.\n\nApplication and Contact\nApplications are submitted via the application button. If you have questions about the position, you are welcome to contact the responsible recruiter at Kylslaget via email: matilda@kylslaget.se. Please note that applications are not accepted via email.\nSelection and interviews will take place on an ongoing basis. Please submit your application as soon as possible.\nWe look forward to your application.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare","description_original":"\u00c4r du en person som brinner f\u00f6r kundkontakt och trivs i en roll d\u00e4r du f\u00e5r vara det sj\u00e4lvklara bollplanket f\u00f6r b\u00e5de kunder och kollegor?\nD\u00e5 kan det h\u00e4r vara din n\u00e4sta utmaning.\nKylslaget har arbetat med luft-luftv\u00e4rmepumpar sedan 2007 och \u00e4r idag en etablerad akt\u00f6r inom klimatsmarta l\u00f6sningar f\u00f6r privatpersoner och f\u00f6retag. Vi befinner oss i en expansiv fas och s\u00f6ker nu en engagerad och driven kundtj\u00e4nstmedarbetare som vill vara med och ta v\u00e5r kundupplevelse till n\u00e4sta niv\u00e5.\n\nOm rollen\nSom kundtj\u00e4nstmedarbetare hos Kylslaget blir du den f\u00f6rsta kontakten v\u00e5ra kunder och leverant\u00f6rer har med f\u00f6retaget. Rollen kr\u00e4ver att du har god vana av att arbeta i ett h\u00f6gt tempo och k\u00e4nner dig trygg med b\u00e5de telefon- och datorarbete. Du fungerar \u00e4ven som en central kommunikationsl\u00e4nk mellan v\u00e5ra s\u00e4ljare, tekniker och \u00f6vriga kollegor \u2013 vilket st\u00e4ller h\u00f6ga krav p\u00e5 din samarbetsf\u00f6rm\u00e5ga och ditt l\u00f6sningsorienterade arbetss\u00e4tt.\nTj\u00e4nsten \u00e4r placerad p\u00e5 v\u00e5rt huvudkontor i Vallentuna, med adress F\u00e5gels\u00e5ngsv\u00e4gen 16. Du arbetar p\u00e5 plats under dagtid, m\u00e5ndag till fredag, kl. 07.00\u201316.00. Anst\u00e4llningen \u00e4r en tillsvidareanst\u00e4llning som inleds med sex m\u00e5naders provanst\u00e4llning, och l\u00f6n utg\u00e5r i form av fast m\u00e5nadsl\u00f6n enligt \u00f6verenskommelse.\n\nVi erbjuder dig:\n\nEtt engagerat kundserviceteam d\u00e4r gemenskap och laganda st\u00e5r i fokus\n\n\nM\u00f6jligheter till kompetensutveckling och interna utbildningar\n\n\nEn omv\u00e4xlande roll med stort eget ansvar\n\n\n\nVem \u00e4r du?\nVi s\u00f6ker dig som \u00e4r positiv, kommunikativ och har ett naturligt driv. Du har en stark servicek\u00e4nsla och motiveras av att hitta l\u00f6sningar som skapar n\u00f6jda kunder. F\u00f6r att lyckas i rollen ser vi g\u00e4rna att du \u00e4r strukturerad, stresst\u00e5lig och trivs i en dynamisk arbetsmilj\u00f6. Du beh\u00f6ver \u00e4ven ha tidigare erfarenhet inom kundtj\u00e4nst.\n\nAns\u00f6kan och kontakt\nAns\u00f6kan g\u00f6rs via ans\u00f6kknappen. Vid fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryterare p\u00e5 Kylslaget via e-post: matilda@kylslaget.se. Observera att ans\u00f6kningar ej tas emot via e-post.\nUrval och intervjuer kommer att ske l\u00f6pande. V\u00e4nligen skicka in din ans\u00f6kan s\u00e5 snart som m\u00f6jligt.\nVi ser fram emot din ans\u00f6kan.","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"F\u00e5gels\u00e5ngsv\u00e4gen 16","full_address":null,"city":"Vallentuna","country":"SE","latitude":59.516767181483,"longitude":18.091506606976},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Kylslaget AB","postcode":"18642","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/kylslaget.teamtailor.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Kylslaget","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":3,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"matilda@kylslaget.se","images":[],"published_at":"2026-08-07T14:42:37+00:00","expires_at":"2027-02-03T23:59:59+00:00","created_at":"2026-08-15T03:10:52+00:00","updated_at":"2026-08-19T03:01:01+00:00"}}