{"data":{"id":196020,"slug":"kundtjanstmedarbetare-35","type":"job","title":"Customer Service Representative","description":"Customer Service Representative in Gothenburg\nAre you service-oriented, solution-focused, and enjoy helping people in their daily lives?\nThe company is now seeking an engaged customer service representative to join its team in Gothenburg. Here you'll have the opportunity to work in a customer-facing role where you become an important part of the operation and contribute to creating positive customer experiences every day.\nAs a customer service representative, you are the company's face to the public and are responsible for providing professional service via phone, email, and digital channels. You work together with an engaged team where collaboration, quality, and customer satisfaction are in focus.\nResponsibilities\nCall customers who have indicated they need help with various matters\nHandle inquiries, complaints, and administrative tasks.\nProvide advice and guidance regarding the company's products or services.\nFollow up on customer inquiries and ensure high customer satisfaction.\nCollaborate with internal departments to find effective solutions.\nContribute to developing and improving customer service processes.\n\nWe are looking for someone who\nYou enjoy helping others and are motivated by providing first-class service. You are communicative, solution-oriented, and have the ability to handle multiple tasks simultaneously. We believe you are responsible, positive, and thrive in a fast-paced environment.\nQualifications\nHigh school education or equivalent.\nExperience in customer service, support, or other service-oriented roles is a plus.\nGood communication skills in Swedish, both verbal and written.\nBasic computer skills and experience with administrative systems.\nAbility to work in a structured and thorough manner.\n\nWe offer\nWith the employer, you'll have the opportunity to develop in a varied and social role where the customer is always at the center. You become part of a team that values collaboration, participation, and personal development.\nCompetitive employment terms.\nOrientation and ongoing training.\nDevelopment opportunities within the company.\nSupportive and engaged colleagues.\nA modern work environment in Gothenburg.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare","description_original":"Kundtj\u00e4nstmedarbetare till G\u00f6teborg\n\u00c4r du serviceinriktad, l\u00f6sningsfokuserad och trivs med att hj\u00e4lpa m\u00e4nniskor i deras vardag?\nNu s\u00f6ker f\u00f6retaget en engagerad kundtj\u00e4nstmedarbetare till sitt team i G\u00f6teborg. H\u00e4r f\u00e5r du m\u00f6jlighet att arbeta i en kundn\u00e4ra roll d\u00e4r du blir en viktig del av verksamheten och bidrar till att skapa positiva kundupplevelser varje dag.\nSom kundtj\u00e4nstmedarbetare \u00e4r du f\u00f6retagets ansikte ut\u00e5t och ansvarar f\u00f6r att ge professionell service via telefon, e-post och digitala kanaler. Du arbetar tillsammans med ett engagerat team d\u00e4r samarbete, kvalitet och kundn\u00f6jdhet st\u00e5r i fokus.\nArbetsuppgifter\nRinger ut till kunder som har angett att dom beh\u00f6ver hj\u00e4lp med diverse \u00e4renden\nHantera \u00e4renden, reklamationer och administrativa uppgifter.\nGe r\u00e5dgivning och v\u00e4gledning kring f\u00f6retagets produkter eller tj\u00e4nster.\nF\u00f6lja upp kund\u00e4renden och s\u00e4kerst\u00e4lla h\u00f6g kundn\u00f6jdhet.\nSamarbeta med interna avdelningar f\u00f6r att hitta effektiva l\u00f6sningar.\nBidra till att utveckla och f\u00f6rb\u00e4ttra kundserviceprocesser.\n\nVi s\u00f6ker dig som\nDu tycker om att hj\u00e4lpa andra och motiveras av att ge f\u00f6rstklassig service. Du \u00e4r kommunikativ, l\u00f6sningsorienterad och har f\u00f6rm\u00e5gan att hantera flera arbetsuppgifter samtidigt. Vi tror att du \u00e4r ansvarstagande, positiv och trivs i ett h\u00f6gt tempo.\nKvalifikationer\nGymnasieutbildning eller motsvarande.\nErfarenhet av kundservice, support eller annat serviceyrke \u00e4r meriterande.\nGod kommunikativ f\u00f6rm\u00e5ga p\u00e5 svenska i tal och skrift.\nGrundl\u00e4ggande datorvana och erfarenhet av administrativa system.\nF\u00f6rm\u00e5ga att arbeta strukturerat och noggrant.\n\nVi erbjuder\nHos arbetsgivaren f\u00e5r du m\u00f6jlighet att utvecklas i en varierande och social roll d\u00e4r kunden alltid st\u00e5r i centrum. Du blir en del av ett team som v\u00e4rdes\u00e4tter samarbete, delaktighet och personlig utveckling.\nKonkurrenskraftiga anst\u00e4llningsvillkor.\nIntroduktion och kontinuerlig utbildning.\nUtvecklingsm\u00f6jligheter inom f\u00f6retaget.\nSt\u00f6ttande och engagerade kollegor.\nEn modern arbetsmilj\u00f6 i G\u00f6teborg.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"G\u00f6teborg","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.7119231,"longitude":11.9822532},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Kraftsam Rekrytering & Bemanning AB","postcode":"40530","positions":3,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Amir Stein","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Kraftsam R&B","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":7,"ai_vendor_counts":{"meta":3,"other":2,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0707770288","owner_email":"amir@kraftsam.se","images":[],"published_at":"2026-09-04T11:29:04+00:00","expires_at":"2026-10-04T23:59:59+00:00","created_at":"2026-09-05T03:34:42+00:00","updated_at":"2026-09-07T03:19:15+00:00"}}