{"data":{"id":207278,"slug":"kundtjanstmedarbetare-39","type":"job","title":"Customer Service Representative","description":"Job Description\nAre you a great communicator who thrives on solving customer problems? Do you have a passion for providing excellent service and are quick and efficient when responding to customer inquiries via phone, email, and chat? Randstad is now seeking dedicated professionals for various customer support and customer service assignments in and around Bor\u00e5s.\n\n\n\nAs a customer service representative, you will be the public face and a crucial link between our company and their customers, which include both private individuals and business customers. You are responsible for handling incoming inquiries via phone, email, and chat, where you serve as the customer's first point of contact. The role involves professionally and attentively navigating questions ranging from shipment status and bookings to complaints and logistics flows.\nYour focus is on delivering high-quality support where you ensure that every customer feels prioritized and well-received. By combining your administrative skills with a solution-oriented approach, you contribute to maintaining and strengthening customer relationships.\nWorking hours follow the customer's business hours, 07.00-17.00 weekdays.\n\n\n\nWe are looking for a collaborative person with excellent communication skills. You have a passion for providing great service by being attentive and available to the customer. You are also organized and thorough, and can prioritize and stay solution-oriented even when the pace is high. As a person, you are positive, engaged, and have a natural feel for service. You remain calm under pressure and always work toward delivering the best possible results.\nAs a consultant at Randstad, you are employed by us and work on-site at our client. We offer collective agreements, wellness benefits, occupational health services, and insurance coverage. You also receive discounts on gym memberships and opportunities to expand your expertise through varied assignments. We provide a supportive work environment where you develop and build a strong resume.\n\n\n\nSelection will be ongoing, and the position may be filled before the final application deadline.\nQuestions? Please contact us at talent.center@randstad.se\nFor Randstad, it is important that all talent in the labor market is utilized. We welcome all applicants and value diversity.\n\nResponsibilities\nRespond to and resolve issues via incoming calls, emails, and chat messages\nProvide professional and friendly support to resolve customer inquiries\nCollaborate with other departments to resolve customer-related matters\nAdministration and documentation\nMaintain customer relationships\n\n\nQualifications\nExperience from service-oriented roles such as retail or customer service\nInterest in working and communicating with people\nGood computer and system skills\nStrong proficiency in both Swedish and English\nHigh school diploma or equivalent\n\nAn asset for this position is holding a driver's license and having access to a car\n\nExperience\nCustomer Service\n\n\nAbout the Company\n\nRandstad\nAt Randstad, we know that everyone has a place in the labor market. With operations throughout the country and across all skill areas, we help people find a job that feels right, where they have the opportunity to grow, develop, and reach their full potential.\nWith nearly 600,000 employees in 38 countries, Randstad is the global leader in HR services, with the aim of becoming the world's best and most valued partner in the labor market. By combining our passion for people with the power of today's technology, we help people and businesses achieve their full potential. We call it Human Forward.","language":"sv","is_translated":true,"title_original":"Kundtja\u0308nstmedarbetare","description_original":"Arbetsbeskrivning\n\u00c4r du en god kommunikat\u00f6r som trivs med att vara den som l\u00f6ser kundernas problem? Brinner du f\u00f6r att ge god service, \u00e4r snabb och effektiv n\u00e4r det kommer till att besvara kunders fr\u00e5gor via telefon, e-post och chatt?\u00a0Vi p\u00e5 Randstad s\u00f6ker nu engagerade medarbetare till olika uppdrag kopplat till kundsupport och kundtj\u00e4nst i och omkring Bor\u00e5s. \n\n\n\nI rollen som kundservicemedarbetare blir du ansiktet ut\u00e5t och en avg\u00f6rande l\u00e4nk mellan v\u00e5ra f\u00f6retaget och deras kunder som \u00e4r b\u00e5de privatpersoner och f\u00f6retagskunder. Du ansvarar f\u00f6r att hantera inkommande \u00e4renden via telefon, e-post och chatt, d\u00e4r du agerar som kundens f\u00f6rsta kontaktpunkt. Uppdraget inneb\u00e4r att du med professionalitet och lyh\u00f6rdhet navigerar genom fr\u00e5gor som r\u00f6r allt fr\u00e5n s\u00e4ndningsstatus och bokningar till reklamationer och logistiska fl\u00f6den.\nDitt fokus ligger p\u00e5 att leverera h\u00f6gkvalitativ support d\u00e4r du s\u00e4kerst\u00e4ller att varje kund k\u00e4nner sig prioriterad och v\u00e4l bem\u00f6tt. Genom att kombinera din administrativa skicklighet med en l\u00f6sningsorienterad inst\u00e4llning bidrar du till att bibeh\u00e5lla och st\u00e4rka kundrelationer.\nArbetstiden f\u00f6ljer kundens \u00f6ppettider, 07.00-17.00 vardagar.\u00a0\n\n\n\nVi s\u00f6ker en samarbetsvillig person med god kommunikationsf\u00f6rm\u00e5ga. Du brinner f\u00f6r att ge god service genom att vara lyh\u00f6rd och tillg\u00e4nglig f\u00f6r kunden. Du \u00e4r \u00e4ven strukturerad och noggrann och kan prioritera och vara l\u00f6sningsorienterad \u00e4ven n\u00e4r tempot \u00e4r h\u00f6gt. Som person \u00e4r du positiv, engagerad och har en naturlig fingertoppsk\u00e4nsla f\u00f6r service. Du \u00e4r stresst\u00e5lig n\u00e4r det hettar till och arbetar alltid m\u00e5linriktat f\u00f6r att leverera b\u00e4sta m\u00f6jliga resultat.\nSom konsult hos Randstad \u00e4r du anst\u00e4lld av oss och jobbar ute hos v\u00e5r kund. Vi erbjuder kollektivavtal, friskv\u00e5rdsbidrag, f\u00f6retagsh\u00e4lsov\u00e5rd och f\u00f6rs\u00e4kringar. Du f\u00e5r \u00e4ven rabatter p\u00e5 tr\u00e4ningskort och m\u00f6jligheter att bredda din kompetens genom varierande uppdrag. Vi erbjuder en st\u00f6ttande arbetsmilj\u00f6 d\u00e4r du utvecklas och bygger ett starkt CV.\n\n\n\nUrval kommer att ske l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdag.\u00a0\nFr\u00e5gor? Kontakta g\u00e4rna oss p\u00e5 talent.center@randstad.se\nF\u00f6r Randstad \u00e4r det viktigt att all kompetens p\u00e5 arbetsmarknaden tillvaratas. Vi v\u00e4lkomnar alla s\u00f6kande och efterstr\u00e4var m\u00e5ngfald.\n\nAnsvarsomr\u00e5den\nDu besvarar och l\u00f6ser problem via inkommande samtal, e-post och chattmeddelande\nGe professionell och v\u00e4nligt support f\u00f6r att l\u00f6sa kundfr\u00e5gor\u00a0\nSamarbeta med andra avdelningar f\u00f6r att l\u00f6sa kundrelaterade \u00e4renden\nAdministration och dokumentation\nV\u00e5rda kundrelationer\n\n\nKvalifikationer\nErfarenhet fr\u00e5n serviceyrken s\u00e5som butik eller kundtj\u00e4nstmedarbetare\nIntresse av att arbeta och kommunicera med m\u00e4nniskor\nGod dator- och systemvana\nGoda kunskaper i b\u00e5de svenska och engelska\u00a0\nHar gymnasieutbildning\n\nMeriterande f\u00f6r denna tj\u00e4nst \u00e4r att du har k\u00f6rkort och tillg\u00e5ng till bil\n\nErfarenhet\nKundtj\u00e4nst\r\n\r\nOm f\u00f6retaget\n\nRandstad\nP\u00e5 Randstad vet vi att alla m\u00e4nniskor har en plats p\u00e5 arbetsmarknaden. Med verksamhet \u00f6ver hela landet och inom alla kompetensomr\u00e5den hj\u00e4lper vi m\u00e4nniskor att hitta ett jobb som k\u00e4nns bra, och d\u00e4r de f\u00e5r m\u00f6jlighet att v\u00e4xa, utvecklas och uppn\u00e5 sin fulla potential. \nMed n\u00e4rmare 600 000 anst\u00e4llda i 38 l\u00e4nder \u00e4r Randstad v\u00e4rldsledande inom HR-tj\u00e4nster, med m\u00e5ls\u00e4ttningen att bli v\u00e4rldens fr\u00e4msta och mest uppskattade partner p\u00e5 arbetsmarknaden. Genom att kombinera v\u00e5r passion f\u00f6r m\u00e4nniskor med kraften i dagens teknologi hj\u00e4lper vi m\u00e4nniskor och f\u00f6retag att uppn\u00e5 deras fulla potential. Vi kallar det Human Forward.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Boras","country":"SE","latitude":57.720701550486,"longitude":12.937567483089},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Randstad AB","postcode":"50330","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/randstad.se\/job-redirect\/c0ac19ad-d43a-417c-a2eb-aac9d024d80e","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Felix Westerberg","driving_license":true,"employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Randstad","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":5,"bot_views_count":2,"ai_vendor_counts":{"other":2,"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46720681668","owner_email":"Felix.westerberg@randstad.se","images":[],"published_at":"2026-09-11T10:30:14+00:00","expires_at":"2026-09-27T23:59:59+00:00","created_at":"2026-09-12T03:25:52+00:00","updated_at":"2026-09-15T03:11:25+00:00"}}