{"data":{"id":179271,"slug":"kundtjanstmedarbetare-i-karlstad","type":"job","title":"Customer Service Representative in Karlstad","description":"Are you a service-oriented person who enjoys customer interaction and wants to be part of a close-knit team? In your role as a customer service representative, you'll have a varied day helping customers in the Nordic market with everything from order management to product and service inquiries. You'll be offered a development role in an open and supportive work environment where curiosity, engagement, and the desire to learn are highly valued.\n\nAbout the Role\nIn this role, you'll be an important part of the company's customer service function, providing support to customers in Sweden, Norway, Denmark, and Iceland. You'll work with incoming customer inquiries via phone, handle orders, and assist customers with various questions about products, deliveries, and service.\n\nThis is a varied role with many points of contact where you'll have the opportunity to build customer relationships and develop a broad understanding of the business. Previous experience with the company's products is not required\u2014what matters most is that you're curious, engaged, and willing to learn.\n\nYou'll join an experienced team that currently handles the Nordic market. The role involves broad responsibilities and the pace can be high at times, which suits you if you enjoy variety, can prioritize between different tasks, and are comfortable working independently.\nThe team consists of experienced colleagues who are happy to share their knowledge and contribute to an open, supportive, and social work environment.\n\n\nAbout You\nWe believe you thrive in a service-oriented role and appreciate interacting with people. You're responsible, proactive, and have the ability to quickly grasp new tasks. Since the work environment is characterized by openness and a flat hierarchy, it's also important that you feel comfortable asking questions, sharing ideas, and speaking up when needed.\n\nYou have a completed upper secondary education, preferably with elements of administration or similar. You have good computer skills and are fluent in both Swedish and English.\n\n\nAbout Framtiden AB\nAt Framtiden, we work with both staffing and recruitment\u2014we want to make a difference in people's lives. We make that difference by helping people find the right job and the right colleague. We specialize in recruiting the right talent for the right companies. Framtiden operates in seven locations in Sweden.\n\nFor this position, you will be employed by Framtiden AB for a consulting assignment.\nThe assignment runs until 31\/1 with the possibility of extension.\n\nRecruitment Process\nInterviews\nReference checks\nInterview with the client","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare i Karlstad","description_original":"\u00c4r du en serviceinriktad person som trivs med kundkontakt och vill vara en del av ett sammansvetsat team? I rollen som kundtj\u00e4nstmedarbetare f\u00e5r du en varierad vardag d\u00e4r du hj\u00e4lper kunder p\u00e5 den nordiska marknaden med allt fr\u00e5n orderhantering till produkt- och servicefr\u00e5gor. H\u00e4r erbjuds du en utvecklande roll i en \u00f6ppen och hj\u00e4lpsam arbetsmilj\u00f6 d\u00e4r nyfikenhet, engagemang och viljan att l\u00e4ra v\u00e4rderas h\u00f6gt.\n\nOm rollen\nI den h\u00e4r rollen blir du en viktig del av f\u00f6retagets kundservicefunktion med ansvar f\u00f6r att ge support till kunder i Sverige, Norge, Danmark och Island. Du kommer att arbeta med inkommande kund\u00e4renden via telefon, orderhantering samt hj\u00e4lpa kunder med olika fr\u00e5gor kring produkter, leveranser och service. \n\nDet h\u00e4r \u00e4r en varierad roll med m\u00e5nga kontaktytor d\u00e4r du f\u00e5r m\u00f6jlighet att bygga relationer med kunder och utveckla en bred f\u00f6rst\u00e5else f\u00f6r verksamheten. Tidigare erfarenhet av f\u00f6retagets produkter \u00e4r inget krav, utan det viktigaste \u00e4r att du \u00e4r nyfiken, engagerad och villig att l\u00e4ra dig.\n\nDu kommer att ing\u00e5 i ett erfaret team som idag ansvarar f\u00f6r den nordiska marknaden. Rollen inneb\u00e4r ett brett ansvar och tempot kan periodvis vara h\u00f6gt, vilket passar dig som gillar variation, kan prioritera mellan olika arbetsuppgifter och trivs med att arbeta sj\u00e4lvst\u00e4ndigt.\nArbetsgruppen best\u00e5r av erfarna kollegor som g\u00e4rna delar med sig av sin kunskap och bidrar till en \u00f6ppen, hj\u00e4lpsam och social arbetsmilj\u00f6.\n\n\nOm digVi tror att du trivs i en serviceorienterad roll och uppskattar kontakt med m\u00e4nniskor. Du \u00e4r ansvarstagande, initiativrik och har f\u00f6rm\u00e5gan att snabbt s\u00e4tta dig in i nya arbetsuppgifter. Eftersom arbetsmilj\u00f6n pr\u00e4glas av \u00f6ppenhet och h\u00f6gt i tak \u00e4r det ocks\u00e5 viktigt att du k\u00e4nner dig bekv\u00e4m med att st\u00e4lla fr\u00e5gor, dela med dig av id\u00e9er och ta plats n\u00e4r det beh\u00f6vs.\n\nDu har en godk\u00e4nd gymnasieutbildning, g\u00e4rna med inslag av administration eller liknande. Du har god datavana och beh\u00e4rskar s\u00e5v\u00e4l svenska som engelska.\u00a0\n\n\nOm Framtiden AB \nVi p\u00e5 Framtiden arbetar med b\u00e5de bemanning och rekrytering, vi vill g\u00f6ra skillnad i m\u00e4nniskors liv. Skillnad g\u00f6r vi genom att hj\u00e4lpa m\u00e4nniskor att hitta r\u00e4tt jobb och r\u00e4tt kollega. Vi \u00e4r specialister p\u00e5 att rekrytera r\u00e4tt talanger till r\u00e4tt f\u00f6retag. Framtiden finns p\u00e5 sju orter i Sverige.\n\nF\u00f6r denna tj\u00e4nst kommer du bli anst\u00e4lld hos Framtiden AB f\u00f6r ett konsultuppdrag.\nUppdraget str\u00e4cker sig till 31\/1 med chans till f\u00f6rl\u00e4ngning.\u00a0\n\nRekryteringsprocessen\nIntervjuer\nReferenstagning\nIntervju med kunden","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Karlstad","country":"SE","latitude":59.3835313,"longitude":13.5229996},"metadata":{"region":"V\u00e4rmlands l\u00e4n","duration":"Tills vidare","employer":"Framtiden i Sverige AB","postcode":"65004","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.framtiden.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Victoria \u00d6sterberg","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Framtiden AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":4,"ai_views_count":9,"ai_vendor_counts":{"meta":4,"other":2,"openai":1,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46722080231","owner_email":"victoria.osterberg@framtiden.com","images":[],"published_at":"2026-08-31T09:52:39+00:00","expires_at":"2026-09-28T23:59:59+00:00","created_at":"2026-09-01T02:56:18+00:00","updated_at":"2026-09-04T16:43:30+00:00"}}