{"data":{"id":221922,"slug":"kundtjanstmedarbetare-inom-applikationssystem-2","type":"job","title":"Customer Service Representative - Application Systems Support","description":"Are you interested in IT and looking for a role that combines support and service? Do you thrive in an environment where community and teamwork are central? We're now seeking someone who is available to start immediately and wants to take the next step in a technical support role. In this position, you'll become an important part of our service desk and work in a team that values care, collaboration, and a positive work environment.\n\nWhat do we offer?\nWe offer a service desk role where you'll work with varied tasks and where each day brings new types of issues.\n\nThe position starts as a fixed-term contract, but our ambition is for you to become a long-term part of our operations. You'll be part of an engaged team that supports and develops one another.\n\nWith us you'll get:\n- A service desk role with varying responsibilities\n- A fixed-term contract with good potential for extension\n- A considerate team that values collaboration and service\n- A technical background and good understanding of IT and systems\n- Experience working with or supporting application systems is a merit\n- A work environment where you can develop both technically and personally\n\nWho are we looking for?\nWe're seeking someone who wants to work with first-line support and enjoys helping others. You need to be comfortable handling both simple and more technical questions and thrive in an environment where service and teamwork are important parts of daily life. You are solution-oriented, can handle multiple issues in parallel, and communicate clearly and professionally.\n\nTo succeed in the role, we'd like you to have:\n- Customer service experience, preferably via phone or service desk\n- Upper secondary education or equivalent\n- Good knowledge of Swedish and English, both spoken and written\n- Driver's license and access to a car\n\nTechnical interest is important, but there is no requirement for previous IT experience.\n\nWhat does the role entail?\nAs an IT support and service desk representative, you'll be part of a team of approximately 10 people. Together, you'll be responsible for receiving incoming issues via phone and email, supporting resellers and users, and ensuring that daily processes run smoothly. The team is helpful and down-to-earth, and you'll receive a safe introduction where you'll learn systems, procedures, and working methods.\n\nWork takes place on-site at the office in S\u00f6dert\u00e4lje with scheduled shift hours between 07:00 and 18:00. You'll work as a consultant for a larger company, and this position suits you if you thrive in a role where days look different and where you have the opportunity to grow technically and develop your communication skills with users and colleagues.\n\nAbout 2Complete\nSecurity and trust are the goals of 2Complete's recruitment process. This is achieved through close and personal collaboration with customers who have chosen us as their recruitment partner. Our passion for getting people into work and placing the right person in the right role in working life drives us forward.\n\n2Complete Group and all its subsidiaries are authorized members of Kompetensf\u00f6retagen, Almega, and Svenskt N\u00e4ringsliv and have been since 2011.\n\n2Complete Group is a 2022 Gasellen Award winner, an award given to Sweden's fastest-growing companies.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare inom applikationssystem","description_original":"\u00c4r du intresserad av IT och vill arbeta i en roll som kombinerar support och service? Trivs du i en milj\u00f6 d\u00e4r gemenskap och laganda st\u00e5r i centrum? Vi s\u00f6ker nu dig som \u00e4r tillg\u00e4nglig f\u00f6r start omg\u00e5ende och som vill ta n\u00e4sta steg i en teknisk supportroll. I rollen blir du en viktig del av servicedesken och f\u00e5r arbeta i ett team som v\u00e4rdes\u00e4tter omtanke, samarbete och en positiv arbetsmilj\u00f6.\nVad erbjuder vi?\nVi erbjuder en roll inom servicedesk d\u00e4r du f\u00e5r arbeta med varierade arbetsuppgifter och d\u00e4r varje dag bjuder p\u00e5 nya typer av \u00e4renden.\u00a0\nTj\u00e4nsten inleds som en visstidsanst\u00e4llning, men ambitionen \u00e4r att du ska bli en l\u00e5ngsiktig del av verksamheten. Du blir en del av ett engagerat team som b\u00e5de st\u00f6ttar och utvecklar varandra.\nHos oss f\u00e5r du bland annat:\nEn roll inom servicedesk med varierande arbetsuppgifter\nEn visstidsanst\u00e4llning med god chans till f\u00f6rl\u00e4ngning\nEtt omt\u00e4nksamt team som v\u00e4rdes\u00e4tter samarbete och service\nEn teknisk bakgrund och god f\u00f6rst\u00e5else f\u00f6r IT och system\nErfarenhet av att arbeta i eller supportera applikationssystem \u00e4r meriterande\nEn arbetsmilj\u00f6 d\u00e4r du f\u00e5r utvecklas b\u00e5de tekniskt och personligt\n\nVem s\u00f6ker vi?\nVi s\u00f6ker dig som vill arbeta med first line support och som tycker att det \u00e4r roligt att hj\u00e4lpa andra. Du beh\u00f6ver vara bekv\u00e4m med att hantera b\u00e5de enklare och mer tekniska fr\u00e5gor och trivas i en milj\u00f6 d\u00e4r service och laganda \u00e4r viktiga delar av vardagen. Du \u00e4r l\u00f6sningsorienterad, kan hantera flera \u00e4renden parallellt och kommunicerar tydligt och professionellt.\nF\u00f6r att lyckas i rollen ser vi g\u00e4rna att du har:\nErfarenhet av kundkontakt, g\u00e4rna via telefon eller servicedesk\nGymnasieutbildning eller motsvarande\nGoda kunskaper i svenska och engelska i tal och skrift\nK\u00f6rkort och tillg\u00e5ng till bil\n\nEtt tekniskt intresse \u00e4r viktigt, men det finns inget krav p\u00e5 tidigare IT\u2011erfarenhet.\nVad inneb\u00e4r rollen?\nI rollen som IT\u2011support och servicedesk blir du en del av ett team p\u00e5 cirka 10 personer. Ni ansvarar tillsammans f\u00f6r att ta emot inkommande \u00e4renden via telefon och mejl, st\u00f6tta \u00e5terf\u00f6rs\u00e4ljare och anv\u00e4ndare samt s\u00e4kerst\u00e4lla att processerna i vardagen fungerar smidigt. Teamet \u00e4r hj\u00e4lpsamt och jordn\u00e4ra, och du f\u00e5r en trygg introduktion d\u00e4r du l\u00e4r dig system, rutiner och arbetss\u00e4tt.\nArbetet sker p\u00e5 plats p\u00e5 kontoret i S\u00f6dert\u00e4lje och arbetstiderna \u00e4r schemalagda i skift mellan klockan 07.00 och 18.00. Du arbetar som konsult hos ett st\u00f6rre f\u00f6retag och tj\u00e4nsten passar dig som trivs i en roll d\u00e4r dagarna ser olika ut och d\u00e4r du f\u00e5r m\u00f6jlighet att b\u00e5de v\u00e4xa tekniskt och utvecklas i din kommunikation med anv\u00e4ndare och kollegor.\nOm 2Complete\nTrygghet och f\u00f6rtroende \u00e4r m\u00e5len i 2Completes rekryteringsprocess. Detta uppn\u00e5s genom ett n\u00e4ra och personligt samarbete med de kunder som valt oss som sin rekryteringspartner. V\u00e5r passion f\u00f6r att f\u00e5 ut m\u00e4nniskor i arbete och att f\u00e5 in r\u00e4tt person i r\u00e4tt sammanhang i arbetslivet, driver oss fram\u00e5t.\n2Complete Group samt alla dess dotterbolag \u00e4r auktoriserade medlemmar inom Kompetensf\u00f6retagen, Almega samt Svenskt N\u00e4ringsliv och har varit det sedan 2011.\n2Complete Group \u00e4r Gasellen vinnare 2022, utm\u00e4rkelsen som tilldelas Sveriges snabbast v\u00e4xande f\u00f6retag.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"S\u00f6dert\u00e4lje","country":"SE","latitude":59.194264104084,"longitude":17.629539990235},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"2Complete AB","postcode":"15171","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Sarah Lindgren","driving_license":true,"employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"2Complete Group","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"bot_views_count":0,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46768751146","owner_email":"sarah.lindgren@2complete.se","images":[],"published_at":"2026-09-18T14:53:03+00:00","expires_at":"2026-10-18T23:59:59+00:00","created_at":"2026-09-19T03:25:57+00:00","updated_at":"2026-09-19T03:46:10+00:00"}}