{"data":{"id":221195,"slug":"kundtjanstmedarbetare-ownit-solna","type":"job","title":"Customer Service Representative | Ownit | Solna","description":"Are you service-oriented and enjoy helping customers? Then we have the job for you! Manpower is now seeking engaged customer service representatives for an exciting consulting assignment with our client Ownit in Stockholm. Here you'll get the chance to work in a team with strong cohesion and contribute to high customer satisfaction. Do you want to develop within customer service and technical support at one of Sweden's largest telecom operators? Submit your application today!\n\nLocation: Solna\nStart: October 5, 2026\nAssignment length: 6 months, with possibility of extension or employment with client\nWorking hours: Monday-Friday 09.00-18.00 and every fourth weekend Saturday-Sunday 10.00-14.00\n\nAbout the customer service representative role\nAs a customer service representative at Ownit, which is a product brand within Telenor, you work on behalf of one of Sweden's largest telecom operators. You become part of a team where community and collaboration are central. You handle both new and existing private customers and help them with everything from invoice inquiries to terminations and technical support. Unlike many other customer services, you don't transfer calls - you solve the customer's problem directly. Some upselling is included in the job tasks. It's important that you're comfortable working on the phone and enjoy customer contact.\n\nCommon job tasks:\nProvide support to private customers via phone and digital channels\nHandle invoice inquiries, subscription terminations, and technical issues\nEnsure high customer satisfaction through professional service\nWork with upselling when needed\nContribute to the team's community and positive work environment\n\nWho are we looking for?\nWe're looking for someone with service experience who enjoys helping people. You are solution-oriented, communicative, and have a positive attitude. Previous customer service experience is an advantage but not a requirement - you'll get the skills you need during the assignment.\n\nRequirements for the position\nPrevious experience from service occupations, e.g. retail or restaurant\nGood computer skills and high school diploma\nAbility to communicate fluently in Swedish and English\nComfortable working on the phone and having frequent customer contacts\nA willingness to learn and develop within customer service and technical support\n\nBackground check information\nIn accordance with our client's requirements, a background check in the criminal and misconduct register will be conducted as part of the recruitment process. By applying for the position, you consent to us using your personal data for this purpose.\nThe information obtained corresponds to information from the police criminal and misconduct register. The data is not downloaded, stored, or used only for assessment related to the current position.\nConsent is voluntary and can be withdrawn at any time. Please note that valid consent is required to complete the recruitment process.\n\nRecruitment process\nIn this recruitment process, a mandatory step is a digital chat interview. Immediately after you complete your application, you'll receive an email and SMS with a link to Hubert where you'll conduct the chat interview.\n\nHow do I apply for the job?\nIt's very simple! Apply for the job via the application button. If you have any questions, feel free to contact the responsible recruiter Sara Nordstr\u00f6m via email: sara.nordstrom@manpower.se.\nWe work with continuous selection and may fill the assignment as soon as we find the right person. Therefore, submit your application as soon as possible.\nPlease note that with regard to GDPR we do not accept applications via email.\nWe look forward to hearing from you!\n\nDevelop with Manpower\nAt Manpower you get the chance to gain experience, discover new industries, and build your career through assignments with attractive employers across Sweden. For many it's the start of something new, for others the next step in an already established career. Regardless of where you are, you get the security of an employment with collective agreement, insurance, market-rate salary, and pension while you develop through new challenges and opportunities.\nAt Manpower, Experis, and Jefferson Wells we value a safe and transparent recruitment process. We will never ask you for payment, bank details, or other sensitive personal information in connection with a job application or recruitment. If you receive suspicious messages claiming to be from us, please contact us at contactcenter@manpower.se.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare | Ownit | Solna","description_original":"\u00c4r du serviceinriktad och trivs med att hj\u00e4lpa kunder? D\u00e5 har vi jobbet f\u00f6r dig! Vi p\u00e5 Manpower s\u00f6ker nu engagerade kundtj\u00e4nstmedarbetare till ett sp\u00e4nnande konsultuppdrag hos v\u00e5r kund Ownit i Stockholm. H\u00e4r f\u00e5r du chansen att arbeta i ett team med stark sammanh\u00e5llning och bidra till h\u00f6g kundn\u00f6jdhet. Vill du utvecklas inom kundservice och teknisk support hos en av Sveriges st\u00f6rsta telekomakt\u00f6rer? Skicka in din ans\u00f6kan idag!\n\nOrt: Solna\nStart: 5 oktober 2026\nUppdragsl\u00e4ngd: 6 m\u00e5nader, med m\u00f6jlighet till f\u00f6rl\u00e4ngning eller anst\u00e4llning hos kund\nArbetstider: M\u00e5ndag-fredag 09.00-18.00 samt var fj\u00e4rde helg l\u00f6rdag-s\u00f6ndag 10.00-14.00\nOm jobbet som kundtj\u00e4nstmedarbetare\nSom kundtj\u00e4nstmedarbetare hos Ownit, som \u00e4r ett produktbrand inom Telenor, arbetar du p\u00e5 uppdrag av en av Sveriges st\u00f6rsta telekomakt\u00f6rer. Du blir en del av ett team d\u00e4r gemenskap och samarbete \u00e4r centralt. Du hanterar b\u00e5de nya och befintliga privatkunder och hj\u00e4lper dem med allt fr\u00e5n fakturafr\u00e5gor till avslut och teknisk support. Till skillnad fr\u00e5n m\u00e5nga andra kundtj\u00e4nster kopplar du inte vidare - du l\u00f6ser kundens problem direkt. Viss merf\u00f6rs\u00e4ljning ing\u00e5r i arbetsuppgifterna. Det \u00e4r viktigt att du \u00e4r bekv\u00e4m med att arbeta i telefon och tycker om att ha kundkontakt.\nVanligt f\u00f6rekommande arbetsuppgifter:\nGe support till privatkunder via telefon och digitala kanaler\nHantera fakturafr\u00e5gor, abonnemangsavslut och tekniska \u00e4renden\nS\u00e4kerst\u00e4lla h\u00f6g kundn\u00f6jdhet genom professionell service\nArbeta med merf\u00f6rs\u00e4ljning vid behov\nBidra till teamets gemenskap och positiva arbetsmilj\u00f6\n\nVem s\u00f6ker vi?\nVi s\u00f6ker dig som har erfarenhet av service och trivs med att hj\u00e4lpa m\u00e4nniskor. Du \u00e4r l\u00f6sningsorienterad, kommunikativ och har en positiv inst\u00e4llning. Tidigare erfarenhet av kundtj\u00e4nst \u00e4r meriterande men inget krav - du f\u00e5r den kompetens du beh\u00f6ver under uppdraget.\nKrav f\u00f6r tj\u00e4nsten\nTidigare erfarenhet fr\u00e5n serviceyrken, t.ex. butik eller restaurang\nGoda datorkunskaper och gymnasieexamen\nF\u00f6rm\u00e5ga att kommunicera obehindrat p\u00e5 svenska och engelska\nBekv\u00e4m med att arbeta i telefon och ha m\u00e5nga kundkontakter\nEn vilja att l\u00e4ra dig och utvecklas inom kundservice och teknisk support\n\nInformation om bakgrundskontroll\nI enlighet med v\u00e5ra kunders krav genomf\u00f6rs i denna rekrytering en bakgrundskontroll i brotts- och belastningsregistret som en del av anst\u00e4llningsprocessen. Genom att ans\u00f6ka till tj\u00e4nsten samtycker du till att vi f\u00e5r anv\u00e4nda dina personuppgifter f\u00f6r detta \u00e4ndam\u00e5l.\nDen information som inh\u00e4mtas motsvarar uppgifter ur polisens brotts- och belastningsregister. Uppgifterna laddas inte ner, lagras inte och anv\u00e4nds endast f\u00f6r bed\u00f6mning kopplat till aktuell tj\u00e4nst.\nSamtycke \u00e4r frivilligt och kan \u00e5terkallas n\u00e4r som helst. Notera att giltigt samtycke kr\u00e4vs f\u00f6r att kunna slutf\u00f6ra rekryteringsprocessen.\nRekryteringsprocessen\nI den h\u00e4r rekryteringsprocessen \u00e4r ett obligatoriskt steg en digital chattintervju. Direkt efter du fullf\u00f6ljt din ans\u00f6kan s\u00e5 kommer du f\u00e5 ett mail och sms med l\u00e4nk till Hubert d\u00e4r du kommer utf\u00f6ra chattintervjun.\nHur s\u00f6ker jag jobbet?\nDet \u00e4r v\u00e4ldigt enkelt! Ans\u00f6k jobbet via ans\u00f6kningsknappen. Vid fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryterare Sara Nordstr\u00f6m via e-post: sara.nordstrom@manpower.se.\nVi arbetar med l\u00f6pande urval och kan komma att tills\u00e4tta uppdraget s\u00e5 fort vi hittat r\u00e4tt person. Skicka d\u00e4rf\u00f6r in din ans\u00f6kan s\u00e5 snart som m\u00f6jligt.\nNotera att vi med h\u00e4nsyn till GDPR inte tar emot ans\u00f6kningar via e-post.\nVi ser fram emot att h\u00f6ra fr\u00e5n dig!\nUtvecklas med Manpower\nP\u00e5 Manpower f\u00e5r du chansen att samla erfarenheter, uppt\u00e4cka nya branscher och bygga din karri\u00e4r genom uppdrag hos attraktiva arbetsgivare \u00f6ver hela Sverige. F\u00f6r m\u00e5nga \u00e4r det starten p\u00e5 n\u00e5got nytt, f\u00f6r andra n\u00e4sta steg i en redan etablerad karri\u00e4r. Oavsett var du befinner dig f\u00e5r du tryggheten i en anst\u00e4llning med kollektivavtal, f\u00f6rs\u00e4kringar, marknadsm\u00e4ssig l\u00f6n och pension samtidigt som du utvecklas genom nya utmaningar och m\u00f6jligheter.\nP\u00e5 Manpower, Experis och Jefferson Wells v\u00e4rnar vi om en trygg och transparent rekryteringsprocess. Vi kommer aldrig att be dig om betalning, bankuppgifter eller annan k\u00e4nslig personlig information i samband med en jobbans\u00f6kan eller rekrytering. Om du f\u00e5r misst\u00e4nkta meddelanden som s\u00e4gs komma fr\u00e5n oss ber vi dig att kontakta oss p\u00e5 contactcenter@manpower.se.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Evenemangsgatan 21","full_address":null,"city":"Solna","country":"SE","latitude":59.370126379492,"longitude":18.000879208337},"metadata":{"region":"Stockholms l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Manpower Aktiebolag","postcode":"16979","positions":2,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Sara Nordstr\u00f6m","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Manpower","translation_status":"done","employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"bot_views_count":0,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"sara.nordstrom@manpower.se","images":[],"published_at":"2026-09-18T09:31:19+00:00","expires_at":"2026-10-08T23:59:59+00:00","created_at":"2026-09-19T03:23:16+00:00","updated_at":"2026-09-19T03:46:16+00:00"}}