{"data":{"id":179396,"slug":"kundtjanstmedarbetare-ownit-stockholm-2","type":"job","title":"Customer Service Representative | Ownit | Stockholm","description":"Are you service-oriented and enjoy helping customers? Manpower is now seeking engaged customer service representatives for an exciting consulting assignment with our client Ownit in Stockholm. Here you'll have the opportunity to work in a team with strong cohesion and contribute to high customer satisfaction. Do you want to develop within customer service and technical support at one of Sweden's largest telecom operators? Submit your application today!\n\nLocation: Solna\nStart: September 21, 2026\nAssignment duration: 6 months, with possibility of extension or employment with client\nWorking hours: Monday-Friday 09:00-18:00 and every fourth weekend Saturday-Sunday 10:00-14:00\n\nAbout the customer service representative position\nAs a customer service representative at Ownit, which is a product brand within Telenor, you work on behalf of one of Sweden's largest telecom operators. You become part of a team where community and collaboration are central. You handle both new and existing private customers and help them with everything from billing questions to account closures and technical support. Unlike many other customer services, you don't transfer calls - you solve the customer's problem directly. Some upselling is included in the job duties. It is important that you are comfortable working on the phone and enjoy customer contact.\n\nCommon work tasks:\nProvide support to private customers via phone and digital channels\nHandle billing inquiries, subscription closures, and technical issues\nEnsure high customer satisfaction through professional service\nWork with upselling as needed\nContribute to team cohesion and a positive work environment\n\nWho are we looking for?\nWe're looking for someone with experience in service who enjoys helping people. You are solution-oriented, communicative, and have a positive attitude. Previous customer service experience is a merit but not a requirement - you'll receive the training you need during the assignment.\n\nRequirements for the position\nPrevious experience from service professions, e.g., retail or restaurant\nGood computer skills and high school diploma\nAbility to communicate fluently in Swedish and English\nComfortable working on the phone and having frequent customer contacts\nA willingness to learn and develop within customer service and technical support\n\nBackground check information\nIn accordance with our clients' requirements, a background check in the criminal and offense registers is conducted as part of the recruitment process. By applying for the position, you consent to us using your personal data for this purpose.\nThe information obtained corresponds to data from the police's criminal and offense registers. The data is not downloaded, stored, or used only for assessment related to the current position.\nConsent is voluntary and can be withdrawn at any time. Note that valid consent is required to complete the recruitment process.\n\nRecruitment process\nIn this recruitment process, a mandatory step is a digital chat interview. Immediately after you complete your application, you will receive an email and SMS with a link to Hubert where you will conduct the chat interview.\n\nWhat can Manpower offer you?\nAs a consultant at Manpower, you have every opportunity to shape your future based on your skills, needs, and desires. We work with many popular employers and can open doors to new, exciting assignments. You receive employment with everything that entails in the form of market-based salary, overtime compensation, vacation, occupational pension, and insurance according to collective agreements. Wellness allowance and occupational health services are also included.\n\nAbout the roaming role\nAs a consultant with us, you have the opportunity to meet new challenges, make new contacts, and broaden your experience by working on various exciting assignments with our clients within a geographical area.\n\nHow do I apply for the job?\nIt's very simple! Apply for the job via the application button. If you have any questions, feel free to contact responsible recruiter Sara Nordstr\u00f6m via email: sara.nordstrom@manpower.se.\nWe work with continuous selection and may fill the assignment as soon as we find the right person. Submit your application as soon as possible.\nPlease note that we do not accept applications via email due to GDPR.\nWe look forward to hearing from you!\n\nReminder before applying\nTo enable us to review your application in the best way, we ask you to clearly describe your previous work experience. List your previous employers, your title, and the time period for each job. If you have also worked for a staffing company before, we would like to know that as well.\n\nAbout Manpower\nManpower is Sweden's leading recruitment and staffing company with tens of thousands of attractive employers throughout the country as our clients. With our extensive network, both locally and globally, we can offer a wealth of exciting job openings that help you build your career, both in the short and long term. With us, you can apply for full-time jobs or part-time work alongside your studies.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare | Ownit | Stockholm","description_original":"\u00c4r du serviceinriktad och trivs med att hj\u00e4lpa kunder? Vi p\u00e5 Manpower s\u00f6ker nu engagerade kundtj\u00e4nstmedarbetare till ett sp\u00e4nnande konsultuppdrag hos v\u00e5r kund Ownit i Stockholm. H\u00e4r f\u00e5r du chansen att arbeta i ett team med stark sammanh\u00e5llning och bidra till h\u00f6g kundn\u00f6jdhet. Vill du utvecklas inom kundservice och teknisk support hos en av Sveriges st\u00f6rsta telekomakt\u00f6rer? Skicka in din ans\u00f6kan idag!\n\nOrt: Solna\n Start: 21 september 2026\n Uppdragsl\u00e4ngd: 6 m\u00e5nader, med m\u00f6jlighet till f\u00f6rl\u00e4ngning eller anst\u00e4llning hos kund\n Arbetstider: M\u00e5ndag-fredag 09.00-18.00 samt var fj\u00e4rde helg l\u00f6rdag-s\u00f6ndag 10.00-14.00\nOm jobbet som kundtj\u00e4nstmedarbetare\nSom kundtj\u00e4nstmedarbetare hos Ownit, som \u00e4r ett produktbrand inom Telenor, arbetar du p\u00e5 uppdrag av en av Sveriges st\u00f6rsta telekomakt\u00f6rer. Du blir en del av ett team d\u00e4r gemenskap och samarbete \u00e4r centralt. Du hanterar b\u00e5de nya och befintliga privatkunder och hj\u00e4lper dem med allt fr\u00e5n fakturafr\u00e5gor till avslut och teknisk support. Till skillnad fr\u00e5n m\u00e5nga andra kundtj\u00e4nster kopplar du inte vidare - du l\u00f6ser kundens problem direkt. Viss merf\u00f6rs\u00e4ljning ing\u00e5r i arbetsuppgifterna. Det \u00e4r viktigt att du \u00e4r bekv\u00e4m med att arbeta i telefon och tycker om att ha kundkontakt.\nVanligt f\u00f6rekommande arbetsuppgifter:\nGe support till privatkunder via telefon och digitala kanaler\nHantera fakturafr\u00e5gor, abonnemangsavslut och tekniska \u00e4renden\nS\u00e4kerst\u00e4lla h\u00f6g kundn\u00f6jdhet genom professionell service\nArbeta med merf\u00f6rs\u00e4ljning vid behov\nBidra till teamets gemenskap och positiva arbetsmilj\u00f6\n\nVem s\u00f6ker vi?\nVi s\u00f6ker dig som har erfarenhet av service och trivs med att hj\u00e4lpa m\u00e4nniskor. Du \u00e4r l\u00f6sningsorienterad, kommunikativ och har en positiv inst\u00e4llning. Tidigare erfarenhet av kundtj\u00e4nst \u00e4r meriterande men inget krav - du f\u00e5r den kompetens du beh\u00f6ver under uppdraget.\nKrav f\u00f6r tj\u00e4nsten\nTidigare erfarenhet fr\u00e5n serviceyrken, t.ex. butik eller restaurang\nGoda datorkunskaper och gymnasieexamen\nF\u00f6rm\u00e5ga att kommunicera obehindrat p\u00e5 svenska och engelska\nBekv\u00e4m med att arbeta i telefon och ha m\u00e5nga kundkontakter\nEn vilja att l\u00e4ra dig och utvecklas inom kundservice och teknisk support\n\nInformation om bakgrundskontroll\nI enlighet med v\u00e5ra kunders krav genomf\u00f6rs i denna rekrytering en bakgrundskontroll i brotts- och belastningsregistret som en del av anst\u00e4llningsprocessen. Genom att ans\u00f6ka till tj\u00e4nsten samtycker du till att vi f\u00e5r anv\u00e4nda dina personuppgifter f\u00f6r detta \u00e4ndam\u00e5l.\nDen information som inh\u00e4mtas motsvarar uppgifter ur polisens brotts- och belastningsregister. Uppgifterna laddas inte ner, lagras inte och anv\u00e4nds endast f\u00f6r bed\u00f6mning kopplat till aktuell tj\u00e4nst.\nSamtycke \u00e4r frivilligt och kan \u00e5terkallas n\u00e4r som helst. Notera att giltigt samtycke kr\u00e4vs f\u00f6r att kunna slutf\u00f6ra rekryteringsprocessen.\nRekryteringsprocessen\nI den h\u00e4r rekryteringsprocessen \u00e4r ett obligatoriskt steg en digital chattintervju. Direkt efter du fullf\u00f6ljt din ans\u00f6kan s\u00e5 kommer du f\u00e5 ett mail och sms med l\u00e4nk till Hubert d\u00e4r du kommer utf\u00f6ra chattintervjun.\nVad kan Manpower erbjuda dig?\nSom konsult hos Manpower har du alla m\u00f6jligheter att forma din framtid utifr\u00e5n din kompetens, dina behov och dina \u00f6nskem\u00e5l. Vi samarbetar med m\u00e5nga popul\u00e4ra arbetsgivare och kan \u00f6ppna d\u00f6rrarna till nya, sp\u00e4nnande uppdrag. Du f\u00e5r en anst\u00e4llning med allt vad det inneb\u00e4r i form av marknadsm\u00e4ssig l\u00f6n, \u00f6vertidsers\u00e4ttning, semester, tj\u00e4nstepension och f\u00f6rs\u00e4kringar enligt kollektivavtal. Friskv\u00e5rdsbidrag och f\u00f6retagsh\u00e4lsov\u00e5rd ing\u00e5r ocks\u00e5.\nOm ambulerande-rollen\nSom konsult hos oss f\u00e5r du m\u00f6jligheten att m\u00f6ta nya utmaningar, skapa nya kontakter och bredda din erfarenhet genom att arbeta p\u00e5 olika sp\u00e4nnande uppdrag hos v\u00e5ra kunder inom ett geografiskt omr\u00e5de.\nHur s\u00f6ker jag jobbet?\nDet \u00e4r v\u00e4ldigt enkelt! Ans\u00f6k jobbet via ans\u00f6kningsknappen. Vid fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryterare Sara Nordstr\u00f6m via e-post: sara.nordstrom@manpower.se.\nVi arbetar med l\u00f6pande urval och kan komma att tills\u00e4tta uppdraget s\u00e5 fort vi hittat r\u00e4tt person. Skicka d\u00e4rf\u00f6r in din ans\u00f6kan s\u00e5 snart som m\u00f6jligt.\nNotera att vi med h\u00e4nsyn till GDPR inte tar emot ans\u00f6kningar via e-post.\nVi ser fram emot att h\u00f6ra fr\u00e5n dig!\nP\u00e5minnelse inf\u00f6r ans\u00f6kan\nF\u00f6r att vi ska kunna granska din ans\u00f6kan p\u00e5 b\u00e4sta s\u00e4tt ber vi dig att tydligt beskriva din tidigare arbetslivserfarenhet. Ange dina tidigare arbetsplatser, din titel och tidsperioden f\u00f6r varje arbete. Om du \u00e4ven har arbetat \u00e5t ett bemanningsf\u00f6retag tidigare, vill vi g\u00e4rna veta det ocks\u00e5.\nOm Manpower\nManpower \u00e4r Sveriges ledande rekryterings- och bemanningsf\u00f6retag med tiotusentals attraktiva arbetsgivare \u00f6ver hela landet som v\u00e5ra kunder. Med v\u00e5rt omfattande n\u00e4tverk, lokalt s\u00e5v\u00e4l som globalt, kan vi erbjuda m\u00e4ngder av sp\u00e4nnande lediga jobb som hj\u00e4lper dig att bygga din karri\u00e4r, b\u00e5de p\u00e5 kort och l\u00e5ng sikt. Hos oss kan du s\u00f6ka heltidsjobb eller extrajobb vid sidan av studierna.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Evenemangsgatan 21","full_address":null,"city":"Solna","country":"SE","latitude":59.370126379492,"longitude":18.000879208337},"metadata":{"region":"Stockholms l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Manpower Aktiebolag","postcode":"16979","positions":4,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Sara Nordstr\u00f6m","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Manpower","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"meta":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"sara.nordstrom@manpower.se","images":[],"published_at":"2026-08-31T10:32:19+00:00","expires_at":"2026-09-28T23:59:59+00:00","created_at":"2026-09-01T02:57:04+00:00","updated_at":"2026-09-03T03:03:32+00:00"}}