{"data":{"id":204866,"slug":"kundtjanstmedarbetare-sarskilda-persontransporter","type":"job","title":"Customer Service Representative - Special Passenger Transport","description":"We are looking for a new colleague who, together with the team in H\u00f6gsby, offers transportation services that make people's lives easier and more enriching while developing our region. We offer you a role in a varied and stimulating environment where your efforts make a difference for the residents of the county every day, year-round.\nOur workplace is characterized by employees with strong service-oriented values and a focus on common goals.\nAbout You\nYou have upper secondary education and ideally experience in customer service or telephone support. Since you will be working with many different types of systems, this position requires both strong computer skills and the ability to efficiently manage a variety of IT systems.\nYou find problem-solving rewarding and are driven to deliver good service. You are accustomed to managing multiple tasks in parallel without losing focus on details. You engage with customers professionally both by phone and in writing.\nPrevious experience in transportation, service areas, and digitalization is a plus. We also consider geographic knowledge of Kalmar County as an advantage. Swedish fluency in both speech and writing is required. Knowledge of other languages is a plus. In this role, good collaboration skills and flexibility are important qualities.\nYour Future Workplace\nIn our customer service, you are the gateway and become Kalmar l\u00e4nstrafik's voice to our passengers.\nAs a traffic assistant for special passenger transport, you and your colleagues are responsible for coordinating traffic efficiently, with passenger safety and service at the center. You handle bookings for trips with transport services for people with disabilities, medical transport, and other demand-responsive traffic in Region Kalmar County.\nOur customer service is staffed every day of the week, year-round. Your working hours will therefore follow a schedule where your work time varies between 06:55-18:00, weekdays as well as weekends. Your position will be at our head office in H\u00f6gsby.\nWe work with continuous recruitment, which means we may call you for an interview before the application deadline, so please submit your application as soon as possible.\nKalmar l\u00e4nstrafik is part of Region Kalmar County and is responsible for public transportation in Kalmar County. Those of us working at Kalmar l\u00e4nstrafik work to make daily life easier for the residents and visitors of Kalmar County. Our responsibilities include bus transportation, rail transportation, medical transport, transport services for people with disabilities, school transport, and archipelago transport. The traffic is operated together with contracted companies that drive and maintain the vehicles that serve public transportation. Those of us at Kalmar l\u00e4nstrafik are therefore responsible for tasks such as traffic management, planning, and administration of public transportation. The head office is located in H\u00f6gsby with offices in Kalmar and Oskarshamn.\nRegion Kalmar County is responsible for healthcare, dental care, adult education colleges, culture, public transportation, and regional development. We are over 7,000 employees who all work together for a healthier, safer, and more prosperous life for the residents of the county. With us, you receive many benefits and one of Sweden's best collective agreements. We meet people at all stages of life and offer meaningful and developmental work \u2013 every day.\nRegion Kalmar County offers all employees a full-time employment position. If you work part-time but wish to work full-time, an extension of your position may be offered at another workplace.\nWe ask that you attach a CV, cover letter, and relevant education certificates for the position to your application. To ensure the quality of the recruitment process at Region Kalmar County, we ask that you apply for the position through our recruitment system and not via email or in paper format.\nWe welcome calls from those interested in the job but decline contact from those selling advertisements and recruitment services.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare s\u00e4rskilda persontransporter","description_original":"Vi s\u00f6ker en ny kollega som, tillsammans med teamet i H\u00f6gsby, erbjuder resor som underl\u00e4ttar och berikar m\u00e4nniskors liv och utvecklar v\u00e5r region. Vi erbjuder dig ett arbete i en variationsrik och stimulerande milj\u00f6 d\u00e4r dina insatser g\u00f6r skillnad f\u00f6r l\u00e4nets inv\u00e5nare varje dag, \u00e5ret om.\nV\u00e5r arbetsplats pr\u00e4glas av medarbetare med ett h\u00f6gt servicet\u00e4nk och med ett fokus p\u00e5 gemensamma m\u00e5l.\u00a0\nOm dig\nDu har gymnasial utbildning och\u00a0 g\u00e4rna erfarenhet av kundtj\u00e4nst eller telefonsupport. Eftersom du kommer att arbeta med m\u00e5nga olika typer av system kr\u00e4ver denna tj\u00e4nst b\u00e5de stark datorvana och f\u00f6rm\u00e5ga att effektivt hantera en m\u00e4ngd olika IT-system.\u00a0\nDu tycker att probleml\u00f6sning \u00e4r givande och drivs av att leverera en god service. Du \u00e4r van vid att arbeta med flera uppgifter parallellt, utan att tappa fokus p\u00e5 detaljer. Du m\u00f6ter kunden med engagemang s\u00e5v\u00e4l genom telefon som i skrift.\nDet \u00e4r meriterande med tidigare arbete inom trafik, serviceomr\u00e5det och digitalisering. Vi ser \u00e4ven geografisk k\u00e4nnedom om Kalmar l\u00e4n som meriterande. Svenska i tal och skrift \u00e4r ett krav. Kunskap i andra spr\u00e5k \u00e4r meriterande. I rollen \u00e4r en god samarbetsf\u00f6rm\u00e5ga och flexibilitet viktiga egenskaper.\nDin framtida arbetsplats\nI v\u00e5r kundtj\u00e4nst \u00e4r du v\u00e4gen in och du blir Kalmar l\u00e4nstrafiks r\u00f6st ut till v\u00e5ra resen\u00e4rer.\u00a0\nSom trafikassistent p\u00e5 s\u00e4rskilda persontransporter ansvarar du och dina kollegor f\u00f6r att samordna trafiken p\u00e5 ett effektivt s\u00e4tt, med resen\u00e4rernas \u00f6nskem\u00e5l om trygghet och service i centrum. Du hanterar bokningar f\u00f6r resor med f\u00e4rdtj\u00e4nst, sjukresor och annan anropsstyrd trafik i Region Kalmar l\u00e4n.\nV\u00e5r kundtj\u00e4nst \u00e4r bemannad alla veckans dagar, \u00e5ret om. Arbetstiden kommer d\u00e4rmed att inneb\u00e4ra ett schema d\u00e4r din arbetstid kommer att variera mellan 06:55-18:00, vardag som helg. Din placering \u00e4r p\u00e5 v\u00e5rt huvudkontor i H\u00f6gsby.\nVi arbetar med\u00a0l\u00f6pande rekrytering, vilket inneb\u00e4r att vi kan komma att kalla till intervju f\u00f6re sista ans\u00f6kningsdag, skicka d\u00e4rf\u00f6r g\u00e4rna in din ans\u00f6kan redan idag.\nKalmar l\u00e4nstrafik \u00e4r en del av Region Kalmar l\u00e4n och ansvarar f\u00f6r kollektivtrafiken i Kalmar l\u00e4n. Vi som arbetar p\u00e5 Kalmar l\u00e4nstrafik jobbar f\u00f6r att underl\u00e4tta vardagen f\u00f6r Kalmar l\u00e4ns inv\u00e5nare och bes\u00f6kare. V\u00e5rt ansvar innefattar busstrafik, t\u00e5gtrafik, sjukresor, f\u00e4rdtj\u00e4nst, skolresor samt sk\u00e4rg\u00e5rdstrafik. Trafiken bedrivs tillsammans med upphandlade f\u00f6retag som k\u00f6r och underh\u00e5ller fordonen som trafikerar kollektivtrafiken. Vi som jobbar p\u00e5 Kalmar l\u00e4nstrafik \u00e4r d\u00e4rmed de som bland annat trafikleder, planerar, och administrerar kollektivtrafiken. Huvudkontoret \u00e4r placerat i H\u00f6gsby och det finns kontor i Kalmar och Oskarshamn.\nRegion Kalmar l\u00e4n ansvarar f\u00f6r h\u00e4lso- och sjukv\u00e5rd, tandv\u00e5rd, folkh\u00f6gskolor, kultur, kollektivtrafik och regional utveckling. Vi \u00e4r \u00f6ver 7 000 medarbetare som alla jobbar tillsammans f\u00f6r ett friskare, tryggare och rikare liv f\u00f6r l\u00e4nets inv\u00e5nare. Hos oss f\u00e5r du m\u00e5nga f\u00f6rm\u00e5ner och ett av Sveriges b\u00e4sta kollektivavtal. Vi m\u00f6ter m\u00e4nniskor i livets alla skeden och har ett meningsfullt och utvecklande arbete \u2013 varje dag.\nRegion Kalmar l\u00e4n erbjuder alla medarbetare en anst\u00e4llning p\u00e5 100%. Om du arbetar deltid men \u00f6nskar arbeta heltid kan ut\u00f6kning av tj\u00e4nst erbjudas vid annan arbetsplats.\nVi vill att du bifogar CV, personligt brev och f\u00f6r tj\u00e4nsten relevanta utbildningsbevis till din ans\u00f6kan. F\u00f6r att kvalitetss\u00e4kra rekryteringsprocessen i Region Kalmar l\u00e4n vill vi att du s\u00f6ker tj\u00e4nsten i v\u00e5rt rekryteringssystem och inte via e-post eller i pappersformat.\nVi tar g\u00e4rna emot samtal fr\u00e5n dig som \u00e4r intresserad av jobbet men tackar nej till dig som s\u00e4ljer annonser och rekryteringstj\u00e4nster.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Albert Engstr\u00f6ms v\u00e4g","full_address":null,"city":"H\u00f6gsby","country":"SE","latitude":57.165290253385,"longitude":16.026737987784},"metadata":{"region":"Kalmar l\u00e4n","duration":"Tills vidare","employer":"REGION KALMAR L\u00c4N","postcode":"57930","positions":1,"profession":"Trafikassistent","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/regionkalmar.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Linda Weidner","employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Kalmar l\u00e4nstrafik","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":4,"bot_views_count":2,"ai_vendor_counts":{"openai":2,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-3575201","owner_email":"linda.weidner@regionkalmar.se","images":[],"published_at":"2026-09-11T00:00:27+00:00","expires_at":"2026-10-11T23:59:59+00:00","created_at":"2026-09-11T03:02:59+00:00","updated_at":"2026-09-15T03:11:07+00:00"}}