{"data":{"id":178914,"slug":"kundtjanstmedarbetare-sokes-till-storbank-svenskafinska","type":"job","title":"Customer Service Representative Needed for Major Bank - Swedish\/Finnish","description":"Do you have previous experience in customer service? Do you have a strong drive for service and speak fluent Swedish and Finnish? Then this could be an excellent opportunity to continue your career at one of the Nordic region's largest banks!\n\nAbout the Position\nPerido is looking for a skilled customer service representative who is fluent in Swedish and Finnish for our client, which operates throughout the Nordic region and provides services to both individuals and businesses. The work is conducted at an office located just north of Stockholm.\n\nIn your role as a customer service representative, you will be the bank's face to customers. You will be part of a dedicated team that together supports users via phone and email. You help customers navigate the bank's digital tools and answer questions about invoices, transactions, complaints, credit, and interest rates. The goal is always to deliver the highest possible quality and ensure a highly satisfactory customer experience.\n\nYour Main Responsibilities\nProvide excellent support and advice via phone and email - in Swedish and Finnish\nHandle and answer questions regarding invoices, transactions, complaints, credit, and interest rates\nGuide and assist customers in the bank's digital services (website and app)\nWork actively to ensure high quality and the best possible customer experience\n\nYour Qualities\nWe are looking for someone who is service-oriented to the core, with a professional and customer-focused approach. You are a quick learner, have good IT skills, and approach new work methods and systems with ease. As a person, you are thorough, quality-conscious, and thrive in a changing environment. You are an unpretentious team player with a positive attitude who enjoys contributing to your team's shared goals and success.\n\nDoes this sound like the right assignment for you? We look forward to your application!\n\nQualifications:\nExperience in service, for example from customer service, retail, restaurants, or similar professions\nComfortable with phone and email as your primary work tools\nFluent knowledge of Swedish and Finnish (both spoken and written)\n\nMerits:\nExperience from banking, finance, or regulated operations\nA stated interest in banking, finance, or card operations\n\nScope and Start Date\nFull-time, consultant assignment for 6 months, initially through Perido. Thereafter, possibility of extension or recruitment directly to the bank with the aim of the assignment transitioning into a permanent position. Start immediately.\n\nWe Help You Take the Next Step in Your Career\nOur vision is that everyone should enjoy and be engaged in their work. With us, there is a wide variety of assignments where you can be hired directly by a company or work as a consultant through Perido. We are one of Sweden's largest consulting firms for salaried employees, which gives you many opportunities. As a consultant, you become an important part of our organization and contribute your expertise to our clients. Read more about us at https:\/\/perido.se\/om-oss\/\n\nMost questions or concerns can be answered at perido.se\/vanliga-fragor\/. If you still haven't found the answer you're looking for, please contact us at fraga@perido.se. Always include the position's reference number 35969 in the subject line. Please note that we only accept applications on our website and we are unable to inform you of your status in the process or which client company it is if this information has been omitted from the ad.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare s\u00f6kes till storbank - Svenska\/Finska","description_original":"Har du tidigare erfarenhet inom kundkontakt? Har du ett starkt driv f\u00f6r service och talar flytande svenska och finska? D\u00e5 kan det h\u00e4r vara ett ypperligt tillf\u00e4lle att f\u00e5 forts\u00e4tta karri\u00e4ren hos av Nordens st\u00f6rsta banker!\nOm tj\u00e4nsten\nPerido letar efter en skicklig kundtj\u00e4nstmedarbetare som \u00e4r flytande i svenska och finska till v\u00e5r kund som finns \u00f6ver hela Norden och erbjuder tj\u00e4nster till s\u00e5v\u00e4l privatpersoner som f\u00f6retag. Arbetet sker p\u00e5 kontoret som \u00e4r placerat strax norr om Stockholm.\nI rollen som kundservicemedarbetare blir du bankens ansikte ut\u00e5t mot kunderna. Du ing\u00e5r i ett engagerat team d\u00e4r ni tillsammans st\u00f6ttar anv\u00e4ndare via telefon och e-post. Du hj\u00e4lper kunderna att navigera i bankens digitala verktyg och besvarar fr\u00e5gor kring fakturor, transaktioner, reklamationer, krediter och r\u00e4ntor. M\u00e5let \u00e4r alltid att leverera h\u00f6gsta m\u00f6jliga kvalitet och s\u00e4kerst\u00e4lla en mycket tillfredsst\u00e4llande kundkontakt.\nDina huvudsakliga arbetsuppgifter\nGe f\u00f6rstklassig support och r\u00e5dgivning via telefon och mejl - p\u00e5 svenska och finska\nHantera och besvara fr\u00e5gor r\u00f6rande fakturor, transaktioner, reklamationer, krediter och r\u00e4ntor\nV\u00e4gleda och hj\u00e4lpa kunder i bankens digitala tj\u00e4nster (hemsida och app)\nArbeta aktivt f\u00f6r att s\u00e4kerst\u00e4lla h\u00f6g kvalitet och b\u00e4sta m\u00f6jliga kundupplevelse\n\nDina egenskaper\nVi s\u00f6ker dig som \u00e4r serviceinriktad ut i fingerspetsarna, med ett professionellt och kundfokuserat f\u00f6rh\u00e5llningss\u00e4tt. Du \u00e4r snabbl\u00e4rd, har god systemvana och tar dig an nya arbetss\u00e4tt och system med l\u00e4tthet. Som person \u00e4r du noggrann, kvalitetsmedveten och trivs i en f\u00f6r\u00e4nderlig milj\u00f6. Du \u00e4r en prestigel\u00f6s lagspelare med en positiv inst\u00e4llning som g\u00e4rna bidrar till teamets gemensamma m\u00e5l och framg\u00e5ng.\nL\u00e5ter detta som ett uppdrag f\u00f6r dig? Vi ser fram emot din ans\u00f6kan!\nKvalifikationer:\nErfarenhet av service, exempelvis fr\u00e5n kundtj\u00e4nst, butik, restaurang eller liknande yrken\nBekv\u00e4m med telefon och mejl som fr\u00e4msta arbetsverktyg\nFlytande kunskaper i svenska och finska (i b\u00e5de tal och skrift)\n\nMeriterande:\nErfarenhet fr\u00e5n bank, finans eller reglerad verksamhet\nEtt uttalat intresse f\u00f6r bank, finans eller kortverksamhet\n\nOmfattning och tilltr\u00e4de\nHeltid, konsultuppdrag i 6 m\u00e5nader, initialt genom Perido. D\u00e4refter m\u00f6jlighet till f\u00f6rl\u00e4ngning alt. \u00f6verrekrytering till banken med ambitionen att uppdraget g\u00e5r \u00f6ver i en tillsvidareanst\u00e4llning. Start omg\u00e5ende.\nVi hj\u00e4lper dig till n\u00e4sta steg i yrkeslivet\nV\u00e5r vision \u00e4r att alla ska trivas och vara engagerade p\u00e5 jobbet. Hos oss finns en stor variation av uppdrag, d\u00e4r du kan bli anst\u00e4lld direkt hos ett f\u00f6retag eller arbeta som konsult via Perido. Vi \u00e4r ett av Sveriges st\u00f6rsta konsultf\u00f6retag f\u00f6r tj\u00e4nstem\u00e4n, vilket ger dig m\u00e5nga m\u00f6jligheter. Som konsult blir du en viktig del av v\u00e5r organisation och bidrar med din kompetens ute hos v\u00e5ra kunder. L\u00e4s mer om oss p\u00e5 Perido: https:\/\/perido.se\/om-oss\/\nDe flesta fr\u00e5gor eller funderingar kan du hitta svar p\u00e5 under perido.se\/vanliga-fragor\/. Om du fortfarande inte hittat svaret du s\u00f6ker \u00e4r du v\u00e4lkommen att kontakta oss p\u00e5 fraga@perido.se. Ange alltid tj\u00e4nstens referensnummer 35969 i \u00e4mnesraden. V\u00e4nligen notera att vi endast tar emot ans\u00f6kningar p\u00e5 v\u00e5r hemsida och att vi inte har m\u00f6jlighet att svara p\u00e5 hur du ligger till i processen eller vilket kundf\u00f6retaget \u00e4r om det utel\u00e4mnats ur annonsen.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.3251172,"longitude":18.0710935},"metadata":{"region":"Stockholms l\u00e4n","duration":"6 m\u00e5nader \u2013 upp till 12 m\u00e5nader","employer":"Perido AB","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/perido.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"temporary","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Perido AB","experience_required":true,"employment_type_label":"Tidsbegr\u00e4nsad anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":6,"ai_views_count":8,"ai_vendor_counts":{"meta":5,"other":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"fraga@perido.se","images":[],"published_at":"2026-08-28T20:37:00+00:00","expires_at":"2026-09-27T23:59:59+00:00","created_at":"2026-08-29T03:54:47+00:00","updated_at":"2026-09-03T03:02:18+00:00"}}