{"data":{"id":150823,"slug":"kundtjanstmedarbetare-solna","type":"job","title":"Customer Service Representative - Solna","description":"We are looking for a customer service representative for our client in Solna\nPart-time at a minimum of 60%, starting Monday, August 24 with two weeks of full-time introductory training.\nAbout the Role You will be the company's contact person for customers and drivers. Via phone, chat, and email, you help people get their deliveries.\nThe goal is to solve the issue on first contact. Your responsibilities:\n\nanswer and resolve inquiries from customers and drivers via phone, chat, and email\n\n\nfollow up on deliveries and requests until they are resolved\n\n\nuse customer data to stay ahead and proactively solve problems\n\n\nwork according to established processes, service levels, and quality requirements\n\n\nWorking Hours and Scope\n\nShift work scheduled between 08:00 and 22:30, Monday\u2013Sunday \u2013 day, evening, and weekend shifts according to schedule\n\n\nScope: minimum 60% of full-time\n\n\nThe first two weeks (starting August 24) are full-time introductory training \u2013 you need to be fully available during this period\n\n\nRequirements\n\nHigh school diploma with passing grades in Swedish and English 5 \u2013 you communicate fluently in both languages, spoken and written\n\n\nExperience from a service profession\n\n\nTyping speed of at least 35 correctly spelled words per minute \u2013 a typing test is part of the recruitment process\n\n\nAugust 24 \u2013 September 4: full-time introductory training\n\n\nSeptember 7 \u2013 November 20: regular part-time schedule, minimum 60% of full-time\n\n\nNovember 23, 2026 \u2013 January 10, 2027: peak season with increased hours.\n\n\nAfter that: regular part-time schedule, minimum 60%\n\n\nMeritorious\n\nPrevious experience with customer service via phone, chat, or email\n\n\nFamiliarity with case management systems\n\n\nOther This is a staffing assignment on a part-time basis (minimum 60%) through Miljonbemanning. Great emphasis is placed on personal suitability, reliability, and good attendance \u2013 references will be checked. Final interviews will be held at the client company's location.\nWe only accept applications through our website. We want your application as soon as possible \u2013 selection and interviews are ongoing and the positions may be filled before the final application deadline. If you have any questions, feel free to contact us at info@miljonbemanning.se\nAbout Miljonbemanning\nWe are an innovative staffing and skills development company whose mission is to actively work for an inclusive labor market where everyone is judged on equal terms and given the same opportunities. Therefore, our company culture is characterized by diversity, respect, dignity, and above all integrity. Through our passion for human learning and development potential and the labor market's potential for change and growth, we help create the right conditions for our consultants to realize their dreams and for our client companies to achieve their goals. We search where no one else searches; you are warmly welcome to apply to Miljonbemanning.\nOpen to Everyone\nWe focus on your skills, not your other circumstances. We are open to adapting the role or workplace to your needs.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare - Solna","description_original":"Vi s\u00f6ker kundtj\u00e4nstmedarbetare till v\u00e5r kund i Solna \nDeltid om minst 60 %, start m\u00e5ndag 24 augusti med tv\u00e5 veckors introduktionsutbildning p\u00e5 heltid.\nOm rollen Du \u00e4r f\u00f6retagets kontaktperson gentemot kunder och chauff\u00f6rer. Via telefon, chatt och mejl hj\u00e4lper du m\u00e4nniskor att f\u00e5 sina leveranser.\nM\u00e5let att l\u00f6sa \u00e4rendet redan vid f\u00f6rsta kontakten. Dina arbetsuppgifter:\n\nbesvara och l\u00f6sa \u00e4renden fr\u00e5n kunder och chauff\u00f6rer via telefon, chatt och mejl\n\n\nf\u00f6lja upp leveranser och f\u00f6rfr\u00e5gningar tills de \u00e4r l\u00f6sta\n\n\nanv\u00e4nda kunddata f\u00f6r att ligga steget f\u00f6re och proaktivt l\u00f6sa problem\n\n\narbeta enligt uppsatta processer, serviceniv\u00e5er och kvalitetskrav\n\n\nArbetstider och omfattning\n\nSkiftg\u00e5ng f\u00f6rlagd mellan 08:00 och 22:30, m\u00e5ndag\u2013s\u00f6ndag \u2013 dag-, kv\u00e4lls- och helgpass enligt schema\n\n\nOmfattning: minst 60 % av heltid\n\n\nDe tv\u00e5 f\u00f6rsta veckorna (start 24 augusti) \u00e4r introduktionsutbildning p\u00e5 heltid \u2013 du beh\u00f6ver vara fullt tillg\u00e4nglig under denna period\n\n\nKrav\n\nGymnasieexamen med godk\u00e4nt betyg i Svenska och Engelska 5 \u2013 du kommunicerar obehindrat p\u00e5 b\u00e5da spr\u00e5ken i tal och skrift\n\n\nErfarenhet fr\u00e5n serviceyrke\n\n\nSkrivhastighet om minst 35 korrekt stavade ord per minut \u2013 ett skrivtest ing\u00e5r i rekryteringsprocessen\n\n\n24 augusti \u2013 4 september: introduktionsutbildning p\u00e5 heltid\n\n\n7 september \u2013 20 november: ordinarie schema p\u00e5 deltid, minst 60 % av heltid\n\n\n23 november 2026 \u2013 10 januari 2027: h\u00f6gs\u00e4song med arbete h\u00f6gre omfattning.\n\n\nD\u00e4refter: ordinarie schema p\u00e5 deltid, minst 60 %\n\n\nMeriterande\n\nTidigare erfarenhet av kundservice via telefon, chatt eller mejl\n\n\nVana vid \u00e4rendehanteringssystem\n\n\n\u00d6vrigt Detta \u00e4r ett bemanningsuppdrag p\u00e5 deltid (minst 60 %) via Miljonbemanning. Stor vikt l\u00e4ggs vid personlig l\u00e4mplighet, p\u00e5litlighet och god n\u00e4rvaro \u2013 referenser tas. Slutintervjuer sker p\u00e5 plats hos kundf\u00f6retaget.\nVi tar endast emot ans\u00f6kningar via v\u00e5r hemsida. Vi vill ha din ans\u00f6kan s\u00e5 snart som m\u00f6jligt \u2013 urval och intervjuer sker l\u00f6pande och tj\u00e4nsterna kan tills\u00e4ttas f\u00f6re sista ans\u00f6kningsdag. Vid eventuella fr\u00e5gor \u00e4r du varmt v\u00e4lkommen att kontakta oss p\u00e5 info@miljonbemanning.se\nOm Miljonbemanning\nVi \u00e4r ett innovativt kompetensf\u00f6rs\u00f6rjnings- och kompetensutvecklingsf\u00f6retag vars mission \u00e4r att aktivt arbeta f\u00f6r en inkluderande arbetsmarknad d\u00e4r alla bed\u00f6ms p\u00e5 lika villkor och ges samma f\u00f6ruts\u00e4ttningar. D\u00e4rf\u00f6r pr\u00e4glas v\u00e5r f\u00f6retagskultur av m\u00e5ngfald, respekt, v\u00e4rdighet och inte minst integritet. Genom v\u00e5r passion f\u00f6r m\u00e4nniskans f\u00f6rm\u00e5ga till l\u00e4rande och utveckling samt arbetsmarknadens potential f\u00f6r f\u00f6r\u00e4ndring och tillv\u00e4xt hj\u00e4lper vi till att skapa de r\u00e4tta f\u00f6ruts\u00e4ttningarna f\u00f6r v\u00e5ra konsulter att realisera sina dr\u00f6mmar och f\u00f6r v\u00e5ra kundf\u00f6retag att n\u00e5 sina m\u00e5l. Vi letar d\u00e4r ingen annan letar; varmt v\u00e4lkommen med din ans\u00f6kan till Miljonbemanning.\n\u00d6ppen f\u00f6r alla\nVi fokuserar p\u00e5 din kompetens, inte dina \u00f6vriga f\u00f6ruts\u00e4ttningar. Vi \u00e4r \u00f6ppna f\u00f6r att anpassa rollen eller arbetsplatsen efter dina behov.","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"SOLNA TORG 19","full_address":null,"city":"Solna","country":"SE","latitude":59.35923469162,"longitude":18.000678753692},"metadata":{"region":"Stockholms l\u00e4n","duration":"3 m\u00e5nader \u2013 upp till 6 m\u00e5nader","employer":"Miljonbemanning AB","postcode":"17145","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.miljonbemanning.se","scope_of_work":"0\u2013100 %","working_hours":"Deltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Miljonbemanning","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":2,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"info@miljonbemanning.se","images":[],"published_at":"2026-08-07T16:34:09+00:00","expires_at":"2027-02-03T23:59:59+00:00","created_at":"2026-08-15T03:21:35+00:00","updated_at":"2026-08-18T05:15:31+00:00"}}