{"data":{"id":159130,"slug":"kundtjanstmedarbetare-till-linguacom-heltid-oskarshamn","type":"job","title":"Customer Service Representative at Linguacom (Full-time, Oskarshamn)","description":"Are you service-oriented, solution-focused, and thrive in a fast-paced environment? Do you enjoy interacting with people and finding quick solutions when circumstances change?\nLinguacom is looking for a customer service representative for our office in Oskarshamn. You will be an important link between our customers and interpreters and help ensure that each interpretation assignment is completed in a professional and smooth manner.\nThe role involves daily contact with customers and interpreters via phone and email. You receive bookings, answer questions, handle changes, and help match the right interpreter with the right assignment. Some matters are planned well in advance, while others need to be resolved quickly.\nResponsibilities\nReceive and handle bookings and customer inquiries\nProvide service to customers and interpreters via phone and email\nBook and coordinate interpretation assignments\nHandle rebookings, cancellations, and urgent changes\nRegister and update information in our booking system\nFollow up on ongoing and completed assignments\nContribute to high quality and excellent service in every customer interaction\n\nWe are looking for someone who\nIs service-oriented, responsible, and solution-focused\nCommunicates professionally in Swedish, both verbally and in writing\nHas good computer skills and can easily learn new systems\nCan prioritize and stay calm when the pace is high\nWorks in a structured manner and is meticulous with details\nEnjoys collaborating, but can also work independently\n\nIt is advantageous if you have experience in customer service, administration, booking, staffing, coordination, or similar tasks. Experience from the interpretation or language services industry is a plus, but not required.\nAbout Linguacom\nLinguacom is part of Skandinavisk Kommunikation AB and provides interpretation and language services to authorities, municipalities, healthcare, educational institutions, and businesses throughout Sweden.\nWe are in a growth phase and are now looking for an engaged employee who wants to develop together with our organization.\nApplication\nSend your CV and a brief presentation of yourself to:\nkastriot.jashari@linguacom.se\nMark your application with: Customer Service Representative Oskarshamn\nSelection and interviews are ongoing. The position may therefore be filled before the final application deadline.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare till Linguacom (Heltid, Oskarshamn)","description_original":"\u00c4r du serviceinriktad, l\u00f6sningsorienterad och trivs med ett h\u00f6gt arbetstempo? Tycker du om att ha kontakt med m\u00e4nniskor och att hitta snabba l\u00f6sningar n\u00e4r f\u00f6ruts\u00e4ttningarna f\u00f6r\u00e4ndras?\nLinguacom s\u00f6ker en kundtj\u00e4nstmedarbetare till v\u00e5rt kontor i Oskarshamn. Du blir en viktig l\u00e4nk mellan v\u00e5ra kunder och tolkar och hj\u00e4lper till att s\u00e4kerst\u00e4lla att varje tolkuppdrag genomf\u00f6rs p\u00e5 ett professionellt och smidigt s\u00e4tt.\nArbetet inneb\u00e4r daglig kontakt med kunder och tolkar via telefon och mejl. Du tar emot bokningar, besvarar fr\u00e5gor, hanterar f\u00f6r\u00e4ndringar och hj\u00e4lper till att matcha r\u00e4tt tolk med r\u00e4tt uppdrag. Vissa \u00e4renden \u00e4r planerade i god tid, medan andra beh\u00f6ver l\u00f6sas snabbt.\nArbetsuppgifter\nTa emot och hantera bokningar och kund\u00e4renden\nGe service till kunder och tolkar via telefon och mejl\nBoka och koordinera tolkuppdrag\nHantera ombokningar, avbokningar och akuta f\u00f6r\u00e4ndringar\nRegistrera och uppdatera information i v\u00e5rt bokningssystem\nF\u00f6lja upp p\u00e5g\u00e5ende och genomf\u00f6rda uppdrag\nBidra till h\u00f6g kvalitet och god service i varje kundkontakt\n\nVi s\u00f6ker dig som\n\u00c4r serviceinriktad, ansvarstagande och l\u00f6sningsorienterad\nKommunicerar professionellt p\u00e5 svenska i b\u00e5de tal och skrift\nHar god datorvana och l\u00e4tt f\u00f6r att l\u00e4ra dig nya system\nKan prioritera och beh\u00e5lla lugnet n\u00e4r tempot \u00e4r h\u00f6gt\nArbetar strukturerat och \u00e4r noggrann med detaljer\nTrivs med att samarbeta, men ocks\u00e5 kan arbeta sj\u00e4lvst\u00e4ndigt\n\nDet \u00e4r meriterande om du har erfarenhet av kundtj\u00e4nst, administration, bokning, bemanning, koordinering eller liknande arbetsuppgifter. Erfarenhet fr\u00e5n tolk- eller spr\u00e5kbranschen \u00e4r ett plus, men inget krav.\nOm Linguacom\nLinguacom \u00e4r en del av Skandinavisk Kommunikation AB och levererar tolk- och spr\u00e5ktj\u00e4nster till bland annat myndigheter, kommuner, v\u00e5rd, utbildningsverksamheter och f\u00f6retag i hela Sverige.\nVi befinner oss i en tillv\u00e4xtfas och s\u00f6ker nu en engagerad medarbetare som vill utvecklas tillsammans med verksamheten.\nAns\u00f6kan\nSkicka ditt CV och en kort presentation av dig sj\u00e4lv till:\nkastriot.jashari@linguacom.se\nM\u00e4rk ans\u00f6kan med: Kundtj\u00e4nstmedarbetare Oskarshamn\nUrval och intervjuer sker l\u00f6pande. Tj\u00e4nsten kan d\u00e4rf\u00f6r tills\u00e4ttas f\u00f6re sista ans\u00f6kningsdagen.","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Biogr\u00e4nd 7","full_address":null,"city":"OSKARSHAMN","country":"SE","latitude":57.264580730226,"longitude":16.445584052536},"metadata":{"region":"Kalmar l\u00e4n","duration":"Tills vidare","employer":"Skandinavisk Kommunikation AB","postcode":"57230","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"www.linguacom.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Kastriot  Jashari","driving_license":true,"employment_type":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Skandinavisk Kommunikation AB","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"Kastriot.jashari@linguacom.se","images":[],"published_at":"2026-08-17T16:48:00+00:00","expires_at":"2026-09-16T23:59:59+00:00","created_at":"2026-08-18T03:55:25+00:00","updated_at":"2026-08-19T02:55:02+00:00"}}