{"data":{"id":180501,"slug":"kundtjanstmedarbetare-till-prezero-recycling-3","type":"job","title":"Customer Service Representative at PreZero Recycling","description":"Are you service-oriented and want to contribute to a sustainable future? PreZero Recycling is seeking engaged and flexible customer service representatives to join their team in Nacka. Here you'll work alongside a dedicated team in a socially important operation within the environmental and recycling industry. We welcome your application!\n\nAbout the Role\nThis is a full-time consultant position lasting 7 months. You will be employed by Bravura and work as a consultant at PreZero. There are good opportunities for extension of the assignment.\n\n\ud83d\ude80 About the Company\nPreZero Recycling AB is a sustainable partner in recycling and waste management for all types of residual materials and operations. Together with their customers, they contribute to the circular economy and a more sustainable future. PreZero offers efficient waste and recycling solutions with a focus on customer needs and long-term sustainability. They collect and manage residual materials from customers' operations through recycling and\/or energy recovery. In their daily work, customer benefit equals environmental benefit. In Sweden, PreZero operates at approximately 60 locations, has over 1,100 employees, more than 50 recycling and receiving facilities, and manages waste for about 40 Swedish municipalities. Their operations create value not only for customers using their recycling services, but also for the manufacturing industry and energy sector by converting waste into valuable raw materials for new production.\nPreZero views diversity as one of their greatest strengths and strives to create a workplace where all employees feel included and encouraged to contribute. We welcome all applicants regardless of background and life situation.\n\n\ud83d\udcbc Job Responsibilities\nAs a customer service representative at PreZero, you'll be an important part of the customer service team, having daily contact with customers via phone and email. You'll be responsible for receiving, handling, and following up on incoming requests related to PreZero's waste management and recycling services. The role combines both service and administration, ensuring that customer questions, orders, and follow-ups are handled professionally and efficiently. You'll work closely with your colleagues in customer service and other internal departments to create a smooth and high-quality customer experience.\n\nYou'll receive thorough training and become part of an engaged team where collaboration, structure, and service are the focus.\n\nWorking hours are Monday to Friday between 07:00\u201316:00.\n\nYour responsibilities include:\n\n\u2022 Receive and handle incoming calls and emails from customers regarding PreZero's services\n\n\u2022 Register, administer, and follow up customer orders in the system\n\n\u2022 Ensure correct customer information and handle routine administrative tasks related to order processing\n\n\u2022 Collaborate with customer service and other departments to ensure high service levels and efficient processes\n\n\ud83d\udd0d Education, Experience, and Personal Qualities\n\u2022 Completed upper secondary education\n\u2022 We appreciate if you have work experience with customer contact by phone or have worked in a service-oriented role previously\n\u2022 Fluent in Swedish, spoken and written\n\u2022 Advantageous to have knowledge of business systems (such as order, invoicing, accounting, and statistics programs)\n\u2022 Advantageous to have experience from the environmental and recycling industry\n\nIn the role of customer service representative, you're expected to be service-oriented, organized, and solution-focused. You learn quickly and take responsibility for completing your tasks correctly. You have a positive attitude and good teamwork skills \u2013 you thrive working in a team but also have the ability to work independently. You're solution-focused, ask for help when needed, and willingly contribute to keeping work flowing smoothly for the entire group. Great emphasis is placed on personal suitability.\n\nOther Information\nStart: August\/September  Location: Saltsj\u00f6-Boo, Nacka  Salary: By agreement\n\nWe use a competence-based methodology in all recruitment processes to ensure unbiased selection. We also conduct continuous recruitment, which means we remove the ad once we have received enough applications. If you become a candidate for the position, we'll contact you for an initial phone interview. Regardless of whether you advance in the process or not, you'll receive feedback on your application.\n\nDo you have questions? Feel free to reach out!\n\ud83d\udce7 info@bravura.se\n\ud83d\udcde 010-171 47 10\n\nWe recommend submitting your application as soon as possible since we conduct continuous recruitment.\n\nWe welcome your application!\n\n#Nextgen","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare till PreZero Recycling","description_original":"\u00c4r du serviceinriktad och vill bidra till en h\u00e5llbar framtid? PreZero Recycling s\u00f6ker engagerade och flexibela kundtj\u00e4nstmedarbetare till sitt team i Nacka. H\u00e4r f\u00e5r du arbeta tillsammans med ett dedikerat team i en samh\u00e4llsviktig verksamhet inom milj\u00f6- och \u00e5tervinningsbranschen. V\u00e4lkommen in med din ans\u00f6kan!\nOm tj\u00e4nsten\nDet h\u00e4r \u00e4r ett konsultuppdrag p\u00e5 heltid som varar i\u00a07\u00a0m\u00e5nader. Du blir anst\u00e4lld av Bravura och arbetar som konsult hos\u00a0PreZero. Det finns goda m\u00f6jligheter till f\u00f6rl\u00e4ngning av uppdraget. \n\ud83d\ude80\u00a0Om f\u00f6retaget\nPreZero Recycling AB \u00e4r en h\u00e5llbar samarbetspartner inom \u00e5tervinning och avfallshantering, oavsett typ av restmaterial eller verksamhet. Tillsammans med deras kunder bidrar de till den cirkul\u00e4ra ekonomin och en mer h\u00e5llbar framtid. PreZero erbjuder effektiva avfalls- och \u00e5tervinningsl\u00f6sningar med fokus p\u00e5 kundens behov och l\u00e5ngsiktig h\u00e5llbarhet. De samlar in och hanterar restmaterial fr\u00e5n kunders verksamhet genom \u00e5tervinning och\/eller energiutvinning. I deras vardag \u00e4r kundnytta lika med milj\u00f6nytta. I Sverige finns PreZero p\u00e5 ca 60 platser, har drygt 1 100 medarbetare, fler \u00e4n 50 \u00e5tervinnings- och mottagningsanl\u00e4ggningar och sk\u00f6ter avfallshanteringen i ett 40-tal svenska kommuner. Deras verksamhet skapar inte bara v\u00e4rde f\u00f6r de kunder som de levererar \u00e5tervinningstj\u00e4nster till, utan \u00e4ven f\u00f6r tillverkningsindustrin och energisektorn genom att f\u00f6r\u00e4dla avfall till v\u00e4rdefull returr\u00e5vara f\u00f6r nyproduktion.\nPreZero ser p\u00e5 m\u00e5ngfald som en av deras st\u00f6rsta styrkor och de str\u00e4var efter att skapa en arbetsplats d\u00e4r alla medarbetare k\u00e4nner sig inkluderade och uppmuntrade att bidra. Vi v\u00e4lkomnar alla s\u00f6kande oavsett bakgrund och livssituation.\n\ud83d\udcbc\u00a0Arbetsuppgifter\nSom kundtj\u00e4nstmedarbetare hos PreZero blir du en viktig del av kundtj\u00e4nstteamet d\u00e4r du dagligen har kontakt med kunder via telefon och mejl. Du ansvarar f\u00f6r att ta emot, hantera och f\u00f6lja upp inkommande \u00e4renden kopplade till PreZeros tj\u00e4nster inom avfallshantering och \u00e5tervinning. Rollen inneb\u00e4r b\u00e5de service och administration, d\u00e4r du s\u00e4kerst\u00e4ller att kundernas fr\u00e5gor, best\u00e4llningar och uppf\u00f6ljningar hanteras p\u00e5 ett professionellt och effektivt s\u00e4tt. Du arbetar i n\u00e4ra samarbete med dina kollegor i kundtj\u00e4nst samt andra interna avdelningar f\u00f6r att skapa en smidig och kvalitativ kundupplevelse.\nDu f\u00e5r en gedigen introduktion och blir en del av ett engagerat team d\u00e4r samarbete, struktur och service st\u00e5r i fokus.\nArbetstiderna \u00e4r m\u00e5ndag till fredag mellan 07.00\u201316.00.\nDina arbetsuppgifter inkluderar bland annat:\n\nTa emot och hantera inkommande samtal och mejl fr\u00e5n kunder g\u00e4llande PreZeros tj\u00e4nster\n\n\nRegistrera, administrera och f\u00f6lja upp kundorder i system\n\n\nS\u00e4kerst\u00e4lla korrekt kundinformation samt hantera enklare administrativa uppgifter kopplade till orderfl\u00f6det\n\n\nSamarbeta med kundtj\u00e4nst och \u00f6vriga avdelningar f\u00f6r att s\u00e4kerst\u00e4lla h\u00f6g servicegrad och effektiva processer\n\n\n\ud83d\udd0d\u00a0Utbildning, erfarenhet och personliga egenskaper\n\u2022 Avslutad gymnasial utbildning\n\u2022 Vi ser g\u00e4rna att du har arbetslivserfarenhet av kundkontakt \u00f6ver telefon alternativt jobbat serviceinriktat tidigare\n\u2022 Obehindrat i svenska, tal och skrift\n\u2022 Meriterande med kunskap i aff\u00e4rssystem (till exempel order-, fakturerings-, ekonomi- och statistikprogram)\n\u2022 Meriterande med erfarenhet fr\u00e5n milj\u00f6- och \u00e5tervinningsbranschen\nI rollen som kundtj\u00e4nstmedarbetare f\u00f6rv\u00e4ntas du vara serviceinriktad, strukturerad och l\u00f6sningsorienterad. Du har l\u00e4tt f\u00f6r att l\u00e4ra dig och tar ansvar f\u00f6r att dina arbetsuppgifter blir korrekt utf\u00f6rda. Du har en positiv inst\u00e4llning och en god samarbetsf\u00f6rm\u00e5ga \u2013 du trivs med att jobba i team men har ocks\u00e5 f\u00f6rm\u00e5gan att arbeta sj\u00e4lvst\u00e4ndigt. Du \u00e4r l\u00f6sningsorienterad, fr\u00e5gar n\u00e4r du beh\u00f6ver hj\u00e4lp och bidrar g\u00e4rna till att arbetet flyter p\u00e5 f\u00f6r hela gruppen. Stor vikt l\u00e4ggs vid personlig l\u00e4mplighet.\n\u00d6vrig information\nStart: Augusti\/september  Plats: Saltsj\u00f6-Boo, Nacka L\u00f6n: Enligt \u00f6verenskommelse\n Vi anv\u00e4nder en kompetensbaserad metodik i alla rekryteringsprocesser f\u00f6r att s\u00e4kerst\u00e4lla f\u00f6rdomsfria urval. Vi jobbar ocks\u00e5 med l\u00f6pande urval, vilket inneb\u00e4r att vi tar ner annonsen n\u00e4r tillr\u00e4ckligt m\u00e5nga kandidater har ans\u00f6kt. Om du blir aktuell f\u00f6r tj\u00e4nsten kommer vi att kontakta dig f\u00f6r en f\u00f6rsta telefonintervju. Oavsett om du g\u00e5r vidare i processen eller inte s\u00e5 kommer du att f\u00e5 \u00e5terkoppling p\u00e5 din ans\u00f6kan.\nHar du fr\u00e5gor? H\u00f6r g\u00e4rna av dig!\n\ud83d\udce7 info@bravura.se\n\ud83d\udcde 010-171 47 10\nVi rekommenderar att du skickar in din ans\u00f6kan omg\u00e5ende d\u00e5 vi g\u00f6r ett l\u00f6pande urval. \nV\u00e4lkommen med din ans\u00f6kan!\n \n#Nextgen","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Hornsbruksgatan 28","full_address":null,"city":"Stockholm","country":"SE","latitude":59.316110882079,"longitude":18.034424244222},"metadata":{"region":"Stockholms l\u00e4n","employer":"Bravura Sverige AB","postcode":"11734","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/ledigajobb.bravura.se","employment_type":"contract","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Bravura","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":7,"ai_vendor_counts":{"meta":4,"other":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-171 47 10","owner_email":"info@bravura.se","images":[],"published_at":"2026-08-31T14:45:00+00:00","expires_at":"2027-02-27T23:59:59+00:00","created_at":"2026-09-01T03:14:46+00:00","updated_at":"2026-09-04T03:06:54+00:00"}}