{"data":{"id":167375,"slug":"kundtjanstmedarbetare-till-starkt-vaxande-foretag","type":"job","title":"Customer Service Representative for a Rapidly Growing Company","description":"Do you want to be part of revolutionizing a traditional industry?\nSEM Solutions AB is not just another service company. We are a fast-growing startup that has decided to shake up the cleaning and moving industry by putting customer experience and modern marketing at the absolute forefront.\nWe are growing at a rapid pace and have just been awarded UC's Nordic Growth Certificate for 2 years in a row \u2013 an award that only 5% of Swedish companies qualify for. For us, this is just the beginning of our journey to become the leading player in the sector. Now we are looking for you who want to leave the traditional behind and build the future of service together with our wonderful team in central J\u00f6nk\u00f6ping.\nAbout the Role\nAs a customer service representative with us, you become a key player in our growth journey. You are not just a voice on the phone; you are the face of our partners and the one who ensures that customer service becomes a wow-experience instead of a must. Your main areas of responsibility will be to:\nMake an impression in every interaction: Handle incoming calls and emails with a professionalism that surprises positively.\nBuild relationships: Ensure that every customer feels heard and helped, which strengthens our partners' brands.\nEnable growth: Provide valuable administrative support to our operational teams so we can continue to expand across our 50+ locations in Sweden.\n\n\n\nWe are looking for you who:\nWe are looking for a person with a \"startup spirit\" \u2013 someone who sees solutions where others see problems. We believe that you:\nHave a genuine passion for people and love to exceed expectations.\nAre flexible and unpretentious; you thrive in a dynamic environment where the pace varies and where you get to represent different brands.\nAre a star at communication and can adapt your tone in both speech and writing (Swedish and English).\nHelp customers create structure in chaos and have the ability to juggle administrative tasks with a smile.\n\nWe offer you:\nA pleasant workplace at our newly renovated office in the heart of central J\u00f6nk\u00f6ping\nAn innovative culture: A social and fun workplace in central J\u00f6nk\u00f6ping where ideas matter more than titles.\nUnlimited development: Great opportunities to grow professionally as the company scales up.\nImpact: A chance to actually make a difference and be part of shaping how an entire industry is perceived.\n\n\n\nAre you ready to get on board and change the industry with us? Don't hesitate to submit your application today! We work with continuous selection and are extremely curious to hear how you can contribute to SEM Solutions' success.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare till starkt v\u00e4xande f\u00f6retag","description_original":"Vill du vara med och revolutionera en traditionell bransch?\nSEM Solutions AB \u00e4r inte ett i raden av servicebolag. Vi \u00e4r en snabbv\u00e4xande startup som har best\u00e4mt oss f\u00f6r att skaka om st\u00e4d- och flyttbranschen genom att s\u00e4tta kundupplevelsen och modern marknadsf\u00f6ring i absolut fokus.\nVi v\u00e4xer i ett rasande tempo och har precis tilldelats UC:s Nordiska Tillv\u00e4xtcertifikat 2 \u00e5r i rad \u2013 en utm\u00e4rkelse som endast 5 % av Sveriges f\u00f6retag kvalificerar sig f\u00f6r. F\u00f6r oss \u00e4r detta bara b\u00f6rjan p\u00e5 v\u00e5r resa att bli den ledande akt\u00f6ren inom sektorn. Nu letar vi efter dig som vill l\u00e4mna det traditionella bakom dig och bygga framtidens service tillsammans med v\u00e5rt h\u00e4rliga team i centrala J\u00f6nk\u00f6ping.\nOm rollen\nSom kundtj\u00e4nstmedarbetare hos oss blir du en nyckelspelare i v\u00e5r tillv\u00e4xtresa. Du \u00e4r inte bara en r\u00f6st i telefonen; du \u00e4r ansiktet ut\u00e5t f\u00f6r v\u00e5ra partners och den som ser till att kundservice blir en wow-upplevelse ist\u00e4llet f\u00f6r ett m\u00e5ste. Dina huvudsakliga ansvarsomr\u00e5den blir att:\nSkapa intryck i varje kontakt: Hantera inkommande samtal och e-post med en professionalism som \u00f6verraskar positivt.\nBygga relationer: Se till att varje kund k\u00e4nner sig h\u00f6rd och hj\u00e4lpt, vilket st\u00e4rker v\u00e5ra partners varum\u00e4rken.\nM\u00f6jligg\u00f6ra tillv\u00e4xt: Ge v\u00e4rdefullt administrativt st\u00f6d till v\u00e5ra operativa team s\u00e5 att vi kan forts\u00e4tta expandera p\u00e5 v\u00e5ra \u00f6ver 50 orter i Sverige.\n\n\n\nVi s\u00f6ker dig som:\nVi letar efter en person med \"startup-spirit\" \u2013 n\u00e5gon som ser l\u00f6sningar d\u00e4r andra ser problem. Vi tror att du:\nHar en genuin passion f\u00f6r m\u00e4nniskor och \u00e4lskar att \u00f6vertr\u00e4ffa f\u00f6rv\u00e4ntningar.\n\u00c4r flexibel och prestigel\u00f6s; du trivs i en dynamisk milj\u00f6 d\u00e4r tempot v\u00e4xlar och d\u00e4r du f\u00e5r representera olika varum\u00e4rken.\n\u00c4r en stj\u00e4rna p\u00e5 kommunikation och kan anpassa din ton i b\u00e5de tal och skrift (svenska och engelska).\nHj\u00e4lper kunder att skapa struktur i kaoset och har f\u00f6rm\u00e5gan att jonglera administrativa uppgifter med ett leende.\n\nVi erbjuder dig:\nTrevlig arbetsplats p\u00e5 v\u00e5rt nyrenoverade kontor mitt i centrala J\u00f6nk\u00f6ping\nEn innovativ kultur: En social och rolig arbetsplats i centrala J\u00f6nk\u00f6ping d\u00e4r id\u00e9er v\u00e4ger tyngre \u00e4n titlar.\nUtveckling utan tak: Stora m\u00f6jligheter att v\u00e4xa professionellt i takt med att bolaget skalar upp.\nImpact: En chans att faktiskt g\u00f6ra skillnad och vara med och forma hur en hel bransch uppfattas.\n\n\n\n\u00c4r du redo att kliva p\u00e5 t\u00e5get och f\u00f6r\u00e4ndra branschen med oss? Tveka inte att skicka in din ans\u00f6kan redan idag! Vi arbetar med l\u00f6pande urval och \u00e4r oerh\u00f6rt nyfikna p\u00e5 att h\u00f6ra hur just du kan bidra till SEM Solutions framg\u00e5ng.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Kungsgatan 13","full_address":null,"city":"J\u00d6NK\u00d6PING","country":"SE","latitude":57.778811576423,"longitude":14.153788913735},"metadata":{"region":"J\u00f6nk\u00f6pings l\u00e4n","duration":"Tills vidare","employer":"SEM Solutions AB","postcode":"55331","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"www.semstad.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Sofie A.","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"SEM Solutions AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":2,"ai_views_count":6,"ai_vendor_counts":{"meta":5,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0763147285","owner_email":"jobb@semstad.se","images":[],"published_at":"2026-08-21T12:31:30+00:00","expires_at":"2026-09-20T23:59:59+00:00","created_at":"2026-08-22T03:25:34+00:00","updated_at":"2026-08-27T02:44:18+00:00"}}