{"data":{"id":154495,"slug":"kundtjanstmedarbetare-till-svea-bank-i-aseda","type":"job","title":"Customer Service Representative at Svea Bank in \u00c5seda","description":"We are looking for you who wants to work with us at Svea, a wonderful workplace with plenty of energy. Everything is permeated by a \"we-feeling,\" where we all work together to create the best customer experience. The role is based at our office in \u00c5seda. If you are a service-oriented person who wants your workday to include advisory services, a fast pace, and plenty of dynamics, then this is a perfect workplace for you!\n\nAbout the role\nAs a Customer Service Representative, you will be part of a wonderful team of 30 colleagues who daily answer a large number of phone calls from Svea's customers, debtors, and authorities. You will have the phone as your primary work tool and handle many incoming calls of various types each day. You will, among other things, answer questions about collection, invoicing, and parking matters. Here you will work in an eventful environment alongside colleagues who are quick to laugh, support, and encourage each other. Svea is located in bright and modern offices in the heart of \u00c5seda near public transportation with a gym that you can visit during lunch or before\/after work. Restaurants and shops are in the nearby area.\n\nThe position is full-time, office hours, and on weekdays. For this role, it is necessary that you have the opportunity to participate fully in training and onboarding from the start of your employment to become independent in the work role.\n\nWho are you?\nWe are looking for you who are passionate about working with the customer in focus and who have a genuine interest in service. It is important that you quickly understand the customer and that you have strong communication skills in both spoken and written Swedish and English; additional languages are a bonus. Beyond this, we would like to see that you:\n\n- Are motivated by making your own decisions, are thorough, and like working at a fast pace\n\n- Have great commitment, are open to change, and contribute with a positive attitude\n\n- Have your own drive\n\n- Have good computer skills and feel you can learn new systems relatively quickly\n\n- Are a person who wants to learn everything about financial solutions\n\n- Are unpretentious and roll up your sleeves when and where needed\n\n- Actively work to develop your skills and share knowledge with colleagues\n\n- Take ownership and find it easy to collaborate with others\n\nYou enjoy working at a fast pace with many contacts, as you will daily answer and handle a large number of phone calls. It is an advantage if you have previous experience in customer service, but other work experience and the right attitude are also a good foundation for taking on this role.\n\nAbout us\nSvea constantly works to be competitive and innovative in the financial market, and our staff are encouraged to be innovative and to share their thoughts and ideas to become the perfect employer and the natural partner for financial solutions. Therefore, we need you. Together we help fulfill our customers' needs, which are constantly changing.\n\nApplication\nUnfortunately, we do not have the ability to receive applications via email. Please submit your application today. If you have questions about the position, you are welcome to email recruiter Fredrika Engelin at fredrika.engelin@svea.com.\n\nWelcome with your application!","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare till Svea Bank i \u00c5seda","description_original":"Vi s\u00f6ker dig som vill arbeta med oss p\u00e5 Svea, en h\u00e4rlig arbetsplats med mycket energi. Allt genomsyras av en \u201dvi-k\u00e4nsla\u201d, d\u00e4r vi alla jobbar tillsammans f\u00f6r att skapa den b\u00e4sta kundupplevelsen. Rollen utg\u00e5r fr\u00e5n v\u00e5rt kontor i \u00c5seda. Om du \u00e4r en serviceinriktad person som vill att din arbetsdag ska inneh\u00e5lla r\u00e5dgivning, ett h\u00f6gt tempo och mycket dynamik s\u00e5 \u00e4r detta en perfekt arbetsplats f\u00f6r dig!\nOm rollen I rollen som Kundtj\u00e4nstmedarbetare blir du del av ett h\u00e4rligt team p\u00e5 30 kollegor som dagligen besvarar ett stort antal telefonsamtal fr\u00e5n Sveas kunder, g\u00e4lden\u00e4rer och myndigheter. Du kommer att ha telefonen som ditt fr\u00e4msta arbetsverktyg och hantera m\u00e5nga inkommande samtal av olika karakt\u00e4r varje dag. Du kommer bland annat att besvara fr\u00e5gor kring inkasso-, faktura- och parkerings\u00e4renden. H\u00e4r kommer du arbeta i en h\u00e4ndelserik milj\u00f6 tillsammans med kollegor som har n\u00e4ra till skratt, st\u00f6ttar och uppmuntrar varandra. Svea sitter i ljusa och moderna lokaler bel\u00e4gna mitt i \u00c5seda n\u00e4ra kommunikation med bussar samt gym som du hinner att bes\u00f6ka p\u00e5 lunchen, eller f\u00f6re\/efter jobbet. Restauranger och aff\u00e4r finns i n\u00e4romr\u00e5det.\nTj\u00e4nstens omfattning \u00e4r heltid, kontorstid och p\u00e5 vardagar. F\u00f6r den h\u00e4r rollen \u00e4r det n\u00f6dv\u00e4ndigt att du fr\u00e5n anst\u00e4llningens start har m\u00f6jlighet att delta i uppl\u00e4rning och onboarding i sin helhet f\u00f6r att kunna bli sj\u00e4lvst\u00e4ndig i arbetsrollen.\nVem \u00e4r du? Vi s\u00f6ker dig som brinner f\u00f6r att arbeta med kunden i fokus och som har ett genuint intresse f\u00f6r service. Det \u00e4r viktigt att du snabbt f\u00f6rst\u00e5r kunden och att du har starka kommunikativa egenskaper i b\u00e5de tal och skrift p\u00e5 svenska och engelska, ytterligare spr\u00e5k \u00e4r meriterande. Ut\u00f6ver detta ser vi g\u00e4rna att du:\n\nMotiveras av att fatta egna beslut, \u00e4r noggrann och gillar att arbeta i ett h\u00f6gt tempo\n\n\nHar ett stort engagemang, \u00e4r \u00f6ppen f\u00f6r f\u00f6r\u00e4ndringar och bidrar med en positiv attityd\n\n\nHar ett eget driv\n\n\nDu har god datorvana och k\u00e4nner att du kan l\u00e4ra dig nya system relativt snabbt\n\n\nDu \u00e4r en person som vill l\u00e4ra dig allt om finansiella l\u00f6sningar\n\n\nDu \u00e4r prestigel\u00f6s och kavlar upp armarna n\u00e4r och d\u00e4r det beh\u00f6vs\n\n\nArbetar aktivt med att utveckla dina kompetenser och dela kunskap med kollegor\n\n\nTar \u00e4garskap och har l\u00e4tt f\u00f6r att samarbeta med andra\n\n\nDu tycker om att arbeta i ett h\u00f6gt tempo med m\u00e5nga kontakter, d\u00e5 du dagligen kommer att besvara och hantera ett stort antal telefonsamtal. Det \u00e4r en f\u00f6rdel om du har tidigare erfarenhet av kundtj\u00e4nst eller kundservice, men \u00e4ven annan arbetslivserfarenhet och r\u00e4tt inst\u00e4llning \u00e4r en bra f\u00f6ruts\u00e4ttning f\u00f6r att ta dig an denna roll.\nOm oss Svea arbetar st\u00e4ndigt med att vara konkurrenskraftiga och innovativa p\u00e5 finansmarknaden och v\u00e5r personal uppmuntras att vara nyt\u00e4nkande och att dela med sig av sina tankar och id\u00e9er f\u00f6r att bli den perfekta arbetsgivaren samt den givna samarbetspartnern vid finansiella l\u00f6sningar. D\u00e4rf\u00f6r beh\u00f6ver vi dig. Tillsammans hj\u00e4lper vi till att uppfylla v\u00e5ra kunders behov, som f\u00f6r\u00e4ndras hela tiden.  Ans\u00f6kan Vi har tyv\u00e4rr inte m\u00f6jlighet att ta emot ans\u00f6kningar via mail. Skicka g\u00e4rna in din ans\u00f6kan redan idag. Har du fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att maila rekryterare Fredrika Engelin p\u00e5 fredrika.engelin@svea.com.\nV\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Sveav\u00e4gen 1","full_address":null,"city":"\u00c5seda","country":"SE","latitude":57.168161365344,"longitude":15.345004557841},"metadata":{"region":"Kronobergs l\u00e4n","duration":"Tills vidare","employer":"Svea Bank AB","postcode":"36430","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/career.svea.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Svea  ","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"fredrika.engelin@svea.com","images":[],"published_at":"2026-08-14T09:50:44+00:00","expires_at":"2027-02-10T23:59:59+00:00","created_at":"2026-08-15T03:40:41+00:00","updated_at":"2026-08-19T02:46:51+00:00"}}