{"data":{"id":221325,"slug":"kundtjanstmedarbetare-till-var-kund-i-uppsala-heltid","type":"job","title":"Customer Service Representative for our Client in Uppsala | Full-Time","description":"Are you service-oriented, communicative, and thrive in a role where you help people on a daily basis? Manpower is now seeking customer service representatives for a consulting assignment with a client in community-oriented services. The assignment is full-time starting in early October with good potential for extension. Here you'll work in an important function where quality, accuracy, and customer focus are central.\n\nLocation: Uppsala\nStart: Early October\nAssignment Length: Assignment through February 28, 2027 but opportunity for extension\nScope: Full-Time\nWorking Hours: Monday-Friday 08:00-16:45\n\nAbout the Customer Service Representative role\n\nAs a customer service representative with us at Manpower, working with our client, you'll work in a central service function with daily contact with both private individuals and care personnel. You handle incoming cases via phone, email and other digital communication channels and ensure that each customer contact maintains high quality.\n\nThe role involves both customer service and administration and suits you if you are solution-oriented, structured and comfortable working in multiple systems simultaneously. You'll become part of an engaged team where collaboration and continuous improvement are a natural part of the daily routine.\n\nExamples of common work tasks:\n\nHandle incoming customer cases via phone from private individuals and care personnel\nRespond to and manage customer cases via email and other digital channels\nEnsure fast, accurate and solution-oriented service in every customer contact\nIdentify customer needs and when needed, guide to the right solution or further department\nContribute to continuous improvement of routines and working methods within customer service\n\nThe person we're looking for\n\nWe're looking for you who have experience in customer service or service and who thrive in a role with lots of customer contact. You are communicative, thorough and have a professional manner even in high-paced situations. You have good systems knowledge and find it easy to adapt to new working methods and routines.\n\nWe see that you have:\n\nComplete secondary education\nExperience working in customer service, service or equivalent role\nVery good Swedish language skills, both spoken and written\nGood systems knowledge\n\nMeritorious\n\nExperience in customer service work with phone as the primary channel\nExperience with administrative tasks and case management systems\n\nThe recruitment process\n\nIn this recruitment process, a mandatory step is a digital chat interview. Immediately after you complete your application, you'll receive an email and SMS with a link to Hubert where you'll conduct the chat interview.\n\nAbout the consulting role\n\nAs a consultant with us, you get the opportunity to meet new challenges, make new contacts and broaden your experience by working on different exciting assignments with our clients within a geographical area.\n\nHow do I apply for the job?\n\nIt's very simple! Apply for the job via the application button. If you have questions, you're welcome to contact the responsible recruiter Sara Nordstr\u00f6m via email: sara.nordstrom@manpower.se.\n\nPlease note that we do not accept applications via email!\n\nWe look forward to hearing from you!\n\nReminder before applying\n\nTo allow us to review your application in the best way, we ask you to clearly describe your previous work experience. State your previous employers, your title and the time period for each job. If you have also worked for a staffing company before, we'd like to know that as well.\n\nDevelop with Manpower\n\nAt Manpower you get the chance to gather experience, discover new industries and build your career through assignments with attractive employers throughout Sweden. For many, it's the start of something new, for others the next step in an already established career. Regardless of where you are, you get the security of employment with a collective agreement, competitive salary, insurance and pension while developing through new challenges and opportunities.\n\nAt Manpower, Experis and Jefferson Wells we value a safe and transparent recruitment process. We will never ask you for payment, bank details or other sensitive personal information in connection with a job application or recruitment. If you receive suspected messages claiming to be from us, please contact us at contactcenter@manpower.se.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare till v\u00e5r kund i Uppsala | Heltid","description_original":"\u00c4r du serviceinriktad, kommunikativ och trivs i en roll d\u00e4r du dagligen hj\u00e4lper m\u00e4nniskor? Vi p\u00e5 Manpower s\u00f6ker nu kundtj\u00e4nstmedarbetare till ett konsultuppdrag hos en kund inom samh\u00e4llsn\u00e4ra tj\u00e4nster. Uppdraget \u00e4r p\u00e5 heltid med start i b\u00f6rjan p\u00e5 oktober och god m\u00f6jlighet till f\u00f6rl\u00e4ngning. H\u00e4r f\u00e5r du arbeta i en viktig funktion d\u00e4r kvalitet, noggrannhet och kundfokus st\u00e5r i centrum.\n\nOrt: Uppsala \n Start: B\u00f6rjan p\u00e5 oktober\n Uppdragsl\u00e4ngd: Uppdrag till 28 februari 2027 men chans till f\u00f6rl\u00e4ngning\n Omfattning: Heltid\n Arbetstider: M\u00e5ndag-fredag kl. 08:00-16:45\nOm jobbet som kundtj\u00e4nstmedarbetare\nSom kundtj\u00e4nstmedarbetare hos oss p\u00e5 Manpower, ute hos v\u00e5r kund, arbetar du i en central servicefunktion med daglig kontakt med b\u00e5de privatpersoner och v\u00e5rdpersonal. Du hanterar inkommande \u00e4renden via telefon, e\u2011post och andra digitala kommunikationskanaler och s\u00e4kerst\u00e4ller att varje kundkontakt h\u00e5ller h\u00f6g kvalitet.\nRollen inneb\u00e4r b\u00e5de kundservice och administration och passar dig som \u00e4r l\u00f6sningsorienterad, strukturerad och trygg i att arbeta i flera system parallellt. Du blir en del av ett engagerat team d\u00e4r samarbete och f\u00f6rb\u00e4ttringsarbete \u00e4r en naturlig del av vardagen.\nExempel p\u00e5 f\u00f6rekommande arbetsuppgifter:\nHantera inkommande kund\u00e4renden via telefon fr\u00e5n privatpersoner och v\u00e5rdpersonal\nBesvara och administrera kund\u00e4renden via e\u2011post och andra digitala kanaler\nS\u00e4kerst\u00e4lla snabb, korrekt och l\u00f6sningsorienterad service i varje kundkontakt\nIdentifiera kundens behov och vid behov v\u00e4gleda till r\u00e4tt l\u00f6sning eller vidare instans\nBidra till kontinuerlig f\u00f6rb\u00e4ttring av rutiner och arbetss\u00e4tt inom kundtj\u00e4nst\n\nDen vi s\u00f6ker\nVi s\u00f6ker dig som har erfarenhet av kundtj\u00e4nst eller service och som trivs i en roll med mycket kundkontakt. Du \u00e4r kommunikativ, noggrann och har ett professionellt bem\u00f6tande \u00e4ven i situationer med h\u00f6gt tempo. Du har god systemvana och l\u00e4tt f\u00f6r att s\u00e4tta dig in i nya arbetss\u00e4tt och rutiner.\nVi ser att du har:\nFullst\u00e4ndig gymnasieutbildning\nErfarenhet av arbete inom kundtj\u00e4nst, service eller likv\u00e4rdig roll\nMycket goda kunskaper i svenska, b\u00e5de i tal och skrift\nGod systemvana\n\nMeriterande\nErfarenhet av kundtj\u00e4nstarbete med telefon som huvudsaklig kanal\nErfarenhet av administrativa uppgifter och \u00e4rendehanteringssystem\n\nRekryteringsprocessen\nI den h\u00e4r rekryteringsprocessen \u00e4r ett obligatoriskt steg en digital chattintervju. Direkt efter du fullf\u00f6ljt din ans\u00f6kan s\u00e5 kommer du f\u00e5 ett mail och sms med l\u00e4nk till Hubert d\u00e4r du kommer utf\u00f6ra chattintervjun.\nOm ambulerande-rollen\nSom konsult hos oss f\u00e5r du m\u00f6jligheten att m\u00f6ta nya utmaningar, skapa nya kontakter och bredda din erfarenhet genom att arbeta p\u00e5 olika sp\u00e4nnande uppdrag hos v\u00e5ra kunder inom ett geografiskt omr\u00e5de.\nHur s\u00f6ker jag jobbet?\nDet \u00e4r v\u00e4ldigt enkelt! Ans\u00f6k jobbet via ans\u00f6kningsknappen. Vid fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryterare Sara Nordstr\u00f6m via e-post: sara.nordstrom@manpower.se.\nV\u00e4nligen notera att vi inte tar emot ans\u00f6kningar via mail!\nVi ser fram emot att h\u00f6ra fr\u00e5n dig!\nP\u00e5minnelse inf\u00f6r ans\u00f6kan\nF\u00f6r att vi ska kunna granska din ans\u00f6kan p\u00e5 b\u00e4sta s\u00e4tt ber vi dig att tydligt beskriva din tidigare arbetslivserfarenhet. Ange dina tidigare arbetsplatser, din titel och tidsperioden f\u00f6r varje arbete. Om du \u00e4ven har arbetat \u00e5t ett bemanningsf\u00f6retag tidigare, vill vi g\u00e4rna veta det ocks\u00e5.\nUtvecklas med Manpower\nP\u00e5 Manpower f\u00e5r du chansen att samla erfarenheter, uppt\u00e4cka nya branscher och bygga din karri\u00e4r genom uppdrag hos attraktiva arbetsgivare \u00f6ver hela Sverige. F\u00f6r m\u00e5nga \u00e4r det starten p\u00e5 n\u00e5got nytt, f\u00f6r andra n\u00e4sta steg i en redan etablerad karri\u00e4r. Oavsett var du befinner dig f\u00e5r du tryggheten i en anst\u00e4llning med kollektivavtal, marknadsm\u00e4ssig l\u00f6n, f\u00f6rs\u00e4kringar och pension samtidigt som du utvecklas genom nya utmaningar och m\u00f6jligheter.\nP\u00e5 Manpower, Experis och Jefferson Wells v\u00e4rnar vi om en trygg och transparent rekryteringsprocess. Vi kommer aldrig att be dig om betalning, bankuppgifter eller annan k\u00e4nslig personlig information i samband med en jobbans\u00f6kan eller rekrytering. Om du f\u00e5r misst\u00e4nkta meddelanden som s\u00e4gs komma fr\u00e5n oss ber vi dig att kontakta oss p\u00e5 contactcenter@manpower.se.","available_locales":["en"],"price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"S:t Persgatan 17","full_address":null,"city":"Uppsala","country":"SE","latitude":59.860414577639,"longitude":17.639805476477},"metadata":{"region":"Uppsala l\u00e4n","duration":"3 m\u00e5nader \u2013 upp till 6 m\u00e5nader","employer":"Manpower Aktiebolag","postcode":"75320","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Sara Nordstr\u00f6m","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Manpower","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"bot_views_count":2,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"sara.nordstrom@manpower.se","images":[],"published_at":"2026-09-18T14:39:01+00:00","expires_at":"2026-10-16T23:59:59+00:00","created_at":"2026-09-19T03:23:46+00:00","updated_at":"2026-09-22T03:04:36+00:00"}}