{"data":{"id":167286,"slug":"kundtjanstmedarbetaremersaljare-telenor-stockholm","type":"job","title":"Customer Service Representative \/ Upseller | Telenor | Stockholm","description":"Do you want to combine service and sales in a role where you make a difference for customers every day? With us, you not only get a secure base salary, but you also have the opportunity to influence your income from the start with an attractive commission model. Hard work, engagement, and the desire to develop are rewarded here. Your effort determines how far you can go! Welcome to apply to Telenor's customer service team in Solna!\n\nStart: September 16, 2026\nAssignment: Consulting assignment for 6 months with the possibility of employment at Telenor after the assignment period\nLocation: Solna, Stockholm\nWorking Hours: Office hours Mon - Fri, full-time\nSalary Model: Fixed base salary + performance-based commission. Bonus levels typically vary between approximately 5,000-20,000 kr per month, depending on results.\n\nAbout the Role\nYou'll become part of an engaged team and will work results-oriented, guiding customers to the right solutions and presenting products and services that meet their needs - with a focus on creating value for the customer while driving sales forward.\nAs an upselling customer service representative, you'll be Telenor's first contact with customers via phone. In this role, you'll work exclusively with incoming calls from existing customers.\n\nCommon Work Tasks:\nHelp existing customers with questions and matters.\nIdentify customer needs and offer products and services that create added value.\nWork toward clear goals and are motivated by reaching and exceeding them.\nYou'll receive comprehensive training at the start of your employment to create the best possible conditions for success in the role. At Telenor, there are good development opportunities, and in addition to a fixed salary, you have the opportunity to earn good commission when you reach and exceed your goals.\n\nAre You the Right Person for the Job?\nWe're looking for someone with previous sales experience, preferably via phone, who enjoys a role where you can combine service with a results focus.\nYou're a driven, engaged, and goal-oriented person who is motivated by exceeding targets and building good customer relationships. Experience with upselling, subscription services, or similar is highly advantageous.\nWe see that you have:\nPrevious experience with sales\/upselling, preferably via phone.\nAre driven, service-oriented, and comfortable working toward goals.\nGood computer and system skills\nFluent Swedish and English, spoken and written\nCompleted secondary education (we appreciate if you upload your grades\/certificates to your profile along with your application)\n\nBackground Check Information\nIn accordance with our customers' requirements, this recruitment includes a background check in the crime and police register as part of the employment process. By applying for the position, you consent to us using your personal information for this purpose.\n\nThe information obtained corresponds to information from the police's crime and police register. The data is not downloaded, stored, or used only for assessment related to the current position.\n\nConsent is voluntary and can be withdrawn at any time. Note that valid consent is required to complete the recruitment process.\n\nAbout Telenor\nAt Telenor, our customers are the most important thing we have - and we've decided: we want Sweden's most satisfied customers! Now we're making a big investment in our customer experience and customer service and are building a completely new customer service at our headquarters in R\u00e5sunda.\nFor us, people always come first. And technology second. You should always be able to stay connected with what matters most to you. Our conviction is that connected societies are stronger societies. As a Telenor employee, you'll be an important piece of a larger international organization that wants to create social value by delivering excellent connectivity in the communities we serve.\n\nApply for the position today!\nIf you have any questions, feel free to contact the responsible recruiter Klara Larsson via email: Klara.larsson@manpower.se. We work with continuous selection, so submit your application immediately, but note that we do NOT accept applications via email.\n\nAbout Manpower:\nManpower is Sweden's leading recruitment and staffing company with tens of thousands of attractive employers across the country as our customers. With our extensive network, both locally and globally, we can offer a wealth of exciting job opportunities that help you build your career, both in the short and long term. With us, you can search for full-time jobs or extra work alongside your studies.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstmedarbetare\/mers\u00e4ljare | Telenor | Stockholm","description_original":"Vill du kombinera service och f\u00f6rs\u00e4ljning i en roll d\u00e4r du g\u00f6r skillnad f\u00f6r kunder varje dag? Hos oss f\u00e5r du inte bara en trygg grundl\u00f6n, du har ocks\u00e5 m\u00f6jlighet att p\u00e5verka din l\u00f6n redan fr\u00e5n start med en attraktiv provisionsmodell. H\u00e4r bel\u00f6nas driv, engagemang och viljan att utvecklas. Det \u00e4r din insats som avg\u00f6r hur l\u00e5ngt du kan g\u00e5! V\u00e4lkommen med din ans\u00f6kan till Telenors kundtj\u00e4nstteam i Solna!\n\nStart: 16:e september 2026\n Uppdrag: Konsultuppdrag p\u00e5 6 m\u00e5nader med m\u00f6jlighet till anst\u00e4llning hos Telenor efter uppdragsperioden\n Ort: Solna, Stockholm\n Arbetstider: Kontorstider M\u00e5n - Fre, heltid\n L\u00f6nemodell: L\u00f6nemodell: Fast grundl\u00f6n + prestationsbaserad provision. Bonusniv\u00e5er varierar vanligtvis mellan ca 5 000-20 000 kr per m\u00e5nad, beroende p\u00e5 resultat.\nOm rollen\nDu blir en del av ett engagerat team och kommer att arbeta resultatinriktat, guida kunderna till r\u00e4tt l\u00f6sningar och presentera produkter och tj\u00e4nster som passar deras behov - med fokus p\u00e5 att skapa merv\u00e4rde f\u00f6r kunden och samtidigt driva f\u00f6rs\u00e4ljningen fram\u00e5t.\nI rollen som merf\u00f6rs\u00e4ljande kundtj\u00e4nstmedarbetare \u00e4r du Telenors f\u00f6rsta kontakt mot kunderna via telefon. I denna roll kommer du endast arbeta med inkommande samtal fr\u00e5n befintliga kunder.\nVanliga f\u00f6rekommande arbetsuppgifter:\nHj\u00e4lper befintliga kunder med fr\u00e5gor och \u00e4renden.\nIdentifierar kundens behov och erbjuder produkter och tj\u00e4nster som skapar merv\u00e4rde.\nArbetar mot tydliga m\u00e5l och motiveras av att n\u00e5 och \u00f6vertr\u00e4ffa dem.\nDu f\u00e5r en gedigen introduktion i b\u00f6rjan av din anst\u00e4llning f\u00f6r att skapa b\u00e4sta m\u00f6jliga f\u00f6ruts\u00e4ttningar att lyckas i rollen. Hos Telenor finns goda utvecklingsm\u00f6jligheter, och ut\u00f6ver en fast l\u00f6n har du m\u00f6jlighet att tj\u00e4na bra provision n\u00e4r du n\u00e5r och \u00f6vertr\u00e4ffar dina m\u00e5l.\n\n\u00c4r du r\u00e4tt person f\u00f6r jobbet?\nVi s\u00f6ker dig som har tidigare erfarenhet av f\u00f6rs\u00e4ljning, g\u00e4rna via telefon, och som trivs i en roll d\u00e4r du kan kombinera service och resultatfokus.\nDu \u00e4r en driven, engagerad och m\u00e5linriktad person som motiveras av att \u00f6vertr\u00e4ffa m\u00e5l och skapa goda kundrelationer. Erfarenhet av merf\u00f6rs\u00e4ljning, abonnemangstj\u00e4nster eller liknande \u00e4r starkt meriterande.\nVi ser att du har:\nHar tidigare erfarenhet av f\u00f6rs\u00e4ljning\/merf\u00f6rs\u00e4ljning, helst via telefon.\n\u00c4r driven, serviceinriktad och trivs med att arbeta mot m\u00e5l.\nGod dator- och systemvana\nFlytande svenska och engelska i tal och skrift\nSlutf\u00f6rd gymnasieutbildning (vi uppskattar om du laddar upp dina betyg\/studieintyg p\u00e5 din profil bifogat i samband med din ans\u00f6kan)\n\nInformation om bakgrundskontroll\nI enlighet med v\u00e5ra kunders krav genomf\u00f6rs i denna rekrytering en bakgrundskontroll i brotts- och belastningsregistret som en del av anst\u00e4llningsprocessen. Genom att ans\u00f6ka till tj\u00e4nsten samtycker du till att vi f\u00e5r anv\u00e4nda dina personuppgifter f\u00f6r detta \u00e4ndam\u00e5l.\n\n Den information som inh\u00e4mtas motsvarar uppgifter ur polisens brotts- och belastningsregister. Uppgifterna laddas inte ner, lagras inte och anv\u00e4nds endast f\u00f6r bed\u00f6mning kopplat till aktuell tj\u00e4nst.\n\n Samtycke \u00e4r frivilligt och kan \u00e5terkallas n\u00e4r som helst. Notera att giltigt samtycke kr\u00e4vs f\u00f6r att kunna slutf\u00f6ra rekryteringsprocessen.\nOm Telenor\nHos oss p\u00e5 Telenor \u00e4r v\u00e5ra kunder det viktigaste vi har - och vi har best\u00e4mt oss: vi vill ha Sveriges n\u00f6jdaste kunder! Nu satsar vi stort p\u00e5 v\u00e5r kundupplevelse och kundservice och bygger bland annat upp en helt ny kundservice p\u00e5 v\u00e5rt huvudkontor i R\u00e5sunda.\nF\u00f6r oss kommer m\u00e4nniskan alltid f\u00f6rst. Och tekniken f\u00f6rst d\u00e4refter. Du ska alltid kunna vara uppkopplad med de och det som betyder mest f\u00f6r just dig. V\u00e5r \u00f6vertygelse \u00e4r att uppkopplade samh\u00e4llen \u00e4r starkare samh\u00e4llen. Som en Telenor-medarbetare kommer du att vara en viktig pusselbit av en st\u00f6rre internationell organisation som vill skapa samh\u00e4llsnytta genom att leverera f\u00f6rstklassig uppkoppling i de samh\u00e4llen vi verkar.\nS\u00f6k tj\u00e4nsten idag!\nVid fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryterare Klara Larsson, via mejl: Klara.larsson@manpower.se. Vi arbetar med l\u00f6pande urval s\u00e5 skicka in din ans\u00f6kan omg\u00e5ende men notera att vi INTE tar emot ans\u00f6kningar via mail.\nOm Manpower:\nManpower \u00e4r Sveriges ledande rekryterings- och bemanningsf\u00f6retag med tiotusentals attraktiva arbetsgivare \u00f6ver hela landet som v\u00e5ra kunder. Med v\u00e5rt omfattande n\u00e4tverk, lokalt s\u00e5v\u00e4l som globalt, kan vi erbjuda m\u00e4ngder av sp\u00e4nnande lediga jobb som hj\u00e4lper dig att bygga din karri\u00e4r, b\u00e5de p\u00e5 kort och l\u00e5ng sikt. Hos oss kan du s\u00f6ka heltidsjobb eller extrajobb vid sidan av studierna.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Evenemangsgatan 21","full_address":null,"city":"Solna","country":"SE","latitude":59.370126379492,"longitude":18.000879208337},"metadata":{"region":"Stockholms l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Manpower Aktiebolag","postcode":"16979","positions":8,"profession":"Telefonf\u00f6rs\u00e4ljare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Klara Larsson","employment_type":"Vanlig anst\u00e4llning","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Manpower","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"000-20 000","owner_email":"Klara.Larsson@manpower.se","images":[],"published_at":"2026-08-21T09:30:21+00:00","expires_at":"2026-09-18T23:59:59+00:00","created_at":"2026-08-22T03:25:11+00:00","updated_at":"2026-08-22T04:00:16+00:00"}}