{"data":{"id":215759,"slug":"kundtjanstssupport-lernia-vimmerby","type":"job","title":"Customer Service Support | Lernia | Vimmerby","description":"Do you want a role where service, administration, and development come together? With us, you'll work in a varied day-to-day environment with many points of contact, where you contribute to excellent service, smooth processes, and efficient work methods. We're looking for someone who enjoys responsibility, has a good approach to people, and likes to create structure even when the pace is high.\n\nAbout the Position\nAs an administrator in customer service and case handling, you'll play an important role in daily customer contact. You'll receive inquiries and cases via phone, email, and digital channels, ensure they're handled professionally, and coordinate efforts with relevant colleagues. The role is perfect for you if you enjoy providing excellent service, creating structure, and finding solutions in a varied day.\n\nBeyond customer contact, you're responsible for ongoing administration, documentation management, and work in various business systems. You'll also contribute to developing and improving internal work methods by using digital tools smartly and sharing knowledge and ideas that create value for both the organization and customers.\n\nWork Location: Vimmerby and surrounding area.\n\n\nWork Hours: Daytime\n\n\nEmployment Type: Fixed-term contract with possibility of extension (full-time).\n\n\nStart Date: By agreement\n\n\nAbout You\nWe're looking for someone who is service-oriented, organized, and comfortable interacting with people. You enjoy a role with many points of contact, have a professional demeanor, and the ability to handle multiple cases simultaneously. You work independently, collaborate well with others, and quickly adapt to new systems and digital tools while contributing ideas that develop and improve the organization.\n\nRequired Qualifications\n\nHigh school diploma or equivalent education as assessed by the employer\n\n\nExperience in administrative work and\/or customer service\n\n\nStrong computer skills and experience working in various business systems\n\n\nGood ability to communicate in Swedish, both spoken and written\n\n\nBasic knowledge of English\n\n\nDriver's license (Category B)\n\n\nMeritorious\n\nExperience in case handling or customer service work\n\n\nExperience working in digital business or enterprise systems\n\n\nExperience coordinating and following up cases between different departments\n\n\nAbout Lernia\nLernia is one of Sweden's leading staffing and recruitment companies with a presence throughout the country. Through our extensive network, we offer exciting jobs at attractive employers and brands that help you develop your skills and career, both in the long and short term.\n\nHow to Apply\nTo apply for the position, scroll down to the application form below. If you have any questions or concerns, please contact bemanning.vimmerby@lernia.se. Selection and interviews are ongoing, so submit your application today!\n\nBackground Check\nFor certain positions, a background check is part of the recruitment process. If you move forward in the process, you'll need to verify your identity via BankID before the check is conducted.","language":"sv","is_translated":true,"title_original":"Kundtj\u00e4nstssupport | Lernia | Vimmerby","description_original":"Vill du ha en roll d\u00e4r service, administration och utveckling m\u00f6ts? Hos oss f\u00e5r du arbeta i en varierad vardag med m\u00e5nga kontaktytor, d\u00e4r du bidrar till god service, smidiga processer och effektiva arbetss\u00e4tt. Vi s\u00f6ker dig som trivs med ansvar, har ett gott bem\u00f6tande och gillar att skapa struktur \u00e4ven n\u00e4r tempot \u00e4r h\u00f6gt.\nOm tj\u00e4nsten\nSom administrat\u00f6r inom kundservice och \u00e4rendehantering har du en viktig roll i den dagliga kontakten med kunder. Du tar emot fr\u00e5gor och \u00e4renden via telefon, e-post och digitala kanaler, ser till att de hanteras p\u00e5 ett professionellt s\u00e4tt och samordnar insatser med ber\u00f6rda kollegor. Rollen passar dig som trivs med att ge god service, skapa struktur och hitta l\u00f6sningar i en varierad vardag.\nUt\u00f6ver kundkontakten ansvarar du f\u00f6r l\u00f6pande administration, dokumenthantering och arbete i olika verksamhetssystem. Du bidrar ocks\u00e5 till att utveckla och effektivisera interna arbetss\u00e4tt genom att anv\u00e4nda digitala verktyg p\u00e5 ett smart s\u00e4tt och dela med dig av kunskap och id\u00e9er som skapar v\u00e4rde f\u00f6r b\u00e5de verksamheten och kunderna.\n\nPlaceringsort: Vimmerby med omnejd.\n\n\nArbetstider: Dagtid\n\n\nAnst\u00e4llningsform: Tidsbegr\u00e4nsad anst\u00e4llning med chans till f\u00f6rl\u00e4ngning (heltid).\n\n\nTilltr\u00e4de: Enligt \u00f6verrenskommelse\n\n\nOm dig\nVi s\u00f6ker dig som \u00e4r serviceinriktad, strukturerad och trygg i m\u00f6tet med m\u00e4nniskor. Du trivs i en roll med m\u00e5nga kontaktytor, har ett professionellt bem\u00f6tande och f\u00f6rm\u00e5ga att hantera flera \u00e4renden samtidigt. Du arbetar sj\u00e4lvst\u00e4ndigt, samarbetar v\u00e4l med andra och har l\u00e4tt f\u00f6r att s\u00e4tta dig in i nya system och digitala verktyg samtidigt som du bidrar med id\u00e9er som utvecklar och effektiviserar verksamheten.\nFormell kompetens\n\nGymnasieutbildning eller annan utbildning som arbetsgivaren bed\u00f6mer likv\u00e4rdig\n\n\nErfarenhet av administrativt arbete och\/eller kundservice\n\n\nGod datorvana och erfarenhet av att arbeta i olika verksamhetssystem\n\n\nGod f\u00f6rm\u00e5ga att uttrycka dig p\u00e5 svenska i tal och skrift\n\n\nGrundl\u00e4ggande kunskaper i engelska\n\n\nB-k\u00f6rkort\n\n\nMeriterande\n\nErfarenhet av \u00e4rendehantering eller kundtj\u00e4nstarbete\n\n\nErfarenhet av att arbeta i digitala verksamhets- eller aff\u00e4rssystem\n\n\nVana av att koordinera och f\u00f6lja upp \u00e4renden mellan olika funktioner\n\n\nOm Lernia\nLernia \u00e4r ett av Sveriges ledande bemannings- och rekryteringsf\u00f6retag och finns \u00f6ver hela landet. Med v\u00e5rt omfattande n\u00e4tverk erbjuder vi sp\u00e4nnande jobb hos attraktiva arbetsgivare och varum\u00e4rken som hj\u00e4lper dig att utveckla din kompetens och karri\u00e4r, b\u00e5de p\u00e5 l\u00e5ng och kort sikt.\nHur du s\u00f6ker tj\u00e4nsten\nF\u00f6r att s\u00f6ka tj\u00e4nsten, scrolla ner till ans\u00f6kningsformul\u00e4ret nedan. Om du har n\u00e5gra fr\u00e5gor eller funderingar, v\u00e4nligen kontakta bemanning.vimmerby@lernia.se. Urval och intervjuer sker l\u00f6pande, s\u00e5 skicka in din ans\u00f6kan redan idag!\nBakgrundskontroll\nF\u00f6r vissa tj\u00e4nster ing\u00e5r bakgrundskontroll som en del av rekryteringsprocessen. Om du g\u00e5r vidare i processen beh\u00f6ver du verifiera din identitet via BankID innan kontrollen genomf\u00f6rs.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Sevedegatan 34","full_address":null,"city":"Vimmerby","country":"SE","latitude":57.666191650817,"longitude":15.853765413842},"metadata":{"region":"Kalmar l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Lernia Bemanning AB","postcode":"59837","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.lernia.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Lernia Bemanning & Rekrytering","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":6,"bot_views_count":2,"ai_vendor_counts":{"other":3,"openai":1,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"bemanning.vimmerby@lernia.se","images":[],"published_at":"2026-09-16T14:30:26+00:00","expires_at":"2026-10-16T23:59:59+00:00","created_at":"2026-09-17T03:55:59+00:00","updated_at":"2026-09-19T03:13:17+00:00"}}