{"data":{"id":184048,"slug":"kvalitetsingenjor-till-lk-armatur","type":"job","title":"Quality Engineer at LK Armatur","description":"Do you have experience in quality work and thrive in a role where technical problem-solving is combined with close customer contact? LK Armatur in Helsingborg is seeking a quality engineer who wants to take overall responsibility for customer complaints \u2013 from initial contact and investigation to corrective action and feedback. LK Armatur is one of the Nordic leading actors in valves, control automation, and system solutions for heating and energy systems.\n\nYour Role\nAs a quality engineer, you are responsible for receiving, investigating, and managing customer complaints and other quality issues. You perform root cause analyses, coordinate involved functions, and ensure clear feedback to the customer.\n\nYou will have many contact points and work closely with both customers' quality and procurement functions as well as production, product managers, and the development department. You will become part of the Quality and Sustainability department and report to the Quality and Sustainability Manager. Over time, you may also represent the quality department in development projects.\n\nYour Main Responsibilities?\n\nHandle and investigate customer complaints and quality issues.\n\nPerform root cause analyses and drive corrective and preventive actions.\n\nCoordinate involved functions and follow up on decided measures.\n\nCommunicate with customers and provide clear feedback throughout the process.\n\nDocument and follow up on cases in relevant systems.\n\nConduct simple measurements and product inspections.\n\nContribute to continuous improvement and, over time, participate in product development projects.\n\nWho Are You?\nWe are looking for someone with previous experience in quality matters who can independently conduct investigations and assess what actions a case requires. You have good technical understanding and a genuine interest in understanding products, functions, and failure patterns. An engineering degree is valuable, but relevant experience and practically acquired competence can be equally important.\n\nTo succeed in this role, you need to be confident in dialogue with customers \u2013 even when the situation is pressured or the customer is dissatisfied. You are attentive and diplomatic, can explain technical questions in an understandable way, and can say no professionally when needed. At the same time, you have integrity, stand firm in your assessments, and drive issues forward internally without losing either the relationship or the goal out of sight.\n\nWe would like to see that you have:\n\nSeveral years of experience in quality work and complaints or deviation management, preferably within manufacturing or technical operations.\n\nGood technical understanding and experience with root cause analyses and relevant quality tools.\n\nExperience with customer contact and the ability to drive cases together with different parts of the organization.\n\nTechnical education or equivalent competence acquired through work experience.\n\nGood system knowledge and very good Swedish and good English in speech and writing.\n\nExperience with 8D reports, electronics, electronic products, or HVAC is advantageous, as are German language skills.\n\nWhy You Should Choose LK Armatur\n\nMarket-leading company in a future-oriented field\n\nStrong growth and long-term stability\n\nOwnin-house development and production\n\nGreat freedom under responsibility\n\nShort decision-making paths and high competence\n\nOpportunity to influence both your own and the company's development\n\nAbout the Company\nLK Armatur AB is a stable and successful company that has existed since 1985. The company is part of the family business Lagerstedt & Krantz AB and the LK Group currently has a turnover of just over 1.4 billion SEK. LK Armatur with offices in Helsingborg has approximately 130 employees and a turnover of approximately 350 million SEK. LK Armatur has its own manufacturing of valves, control automation, and system solutions. By constantly staying at the forefront and meeting market demands for new products and services, LK Armatur has grown to become the market leader in the Nordic region. The company serves the market with products used in all types of heating systems but primarily in the renewable energy segment. Sales are mainly to the European market but also ongoing sales to customers in the rest of the world. For more information about the company, visit www.lkarmatur.se.\n\nIn this recruitment, LK Armatur is collaborating with Dreamwork \u2013 part of Poolia. If you have any questions, you are welcome to contact Karl M\u00e5nsson karl.mansson@dreamwork.se or Mahlin Granelli Glyr\u00e9 mahlin.granelli.glyre@dreamwork.se\n\nWe work with continuous selection, so please apply for the position today.\n\nWelcome with your application!","language":"sv","is_translated":true,"title_original":"Kvalitetsingenj\u00f6r till LK Armatur","description_original":"Har du erfarenhet av kvalitetsarbete och trivs i en roll d\u00e4r teknisk probleml\u00f6sning kombineras med n\u00e4ra kundkontakt? LK Armatur i Helsingborg s\u00f6ker en kvalitetsingenj\u00f6r som vill ta ett helhetsansvar f\u00f6r kundreklamationer \u2013 fr\u00e5n f\u00f6rsta kontakt och utredning till \u00e5tg\u00e4rd och \u00e5terkoppling. LK Armatur \u00e4r en av Nordens ledande akt\u00f6rer inom ventiler, reglerautomatik och systeml\u00f6sningar f\u00f6r v\u00e4rme- och energisystem\nDin roll\nSom kvalitetsingenj\u00f6r ansvarar du f\u00f6r att ta emot, utreda och driva kundreklamationer och andra kvalitets\u00e4renden. Du genomf\u00f6r grundorsaksanalyser, samordnar ber\u00f6rda funktioner och s\u00e4kerst\u00e4ller tydlig \u00e5terkoppling till kunden.\nDu f\u00e5r m\u00e5nga kontaktytor och samarbetar n\u00e4ra s\u00e5v\u00e4l kundernas kvalitets- och ink\u00f6psfunktioner som produktion, produktchefer och utvecklingsavdelning. Du blir en del av avdelningen Kvalitet och H\u00e5llbarhet och rapporterar till Quality and Sustainability Manager. P\u00e5 sikt kan du \u00e4ven representera kvalitetsavdelningen i utvecklingsprojekt.\nDina huvudsakliga arbetsuppgifter?\nHantera och utreda kundreklamationer och kvalitets\u00e4renden.\n\n\nGenomf\u00f6ra grundorsaksanalyser och driva korrigerande och f\u00f6rebyggande \u00e5tg\u00e4rder.\n\n\nSamordna ber\u00f6rda funktioner och f\u00f6lja upp beslutade \u00e5tg\u00e4rder.\n\n\nKommunicera med kunder och ge tydlig \u00e5terkoppling genom hela \u00e4rendet.\n\n\nDokumentera och f\u00f6lja upp \u00e4renden i relevanta system.\n\n\nGenomf\u00f6ra enklare m\u00e4tningar och produktkontroller.\n\n\nBidra till st\u00e4ndiga f\u00f6rb\u00e4ttringar och p\u00e5 sikt delta i produktutvecklingsprojekt.\n\nVem \u00e4r du?\nVi s\u00f6ker dig som har arbetat med kvalitetsfr\u00e5gor tidigare och som sj\u00e4lvst\u00e4ndigt kan genomf\u00f6ra utredningar och bed\u00f6ma vilka \u00e5tg\u00e4rder ett \u00e4rende kr\u00e4ver. Du har god teknisk f\u00f6rst\u00e5else och ett genuint intresse f\u00f6r att s\u00e4tta dig in i produkter, funktioner och felbilder. En ingenj\u00f6rsutbildning \u00e4r v\u00e4rdefull, men relevant erfarenhet och praktiskt f\u00f6rv\u00e4rvad kompetens kan vara minst lika betydelsefull.\nF\u00f6r att lyckas i rollen beh\u00f6ver du vara trygg i dialogen med kunder \u2013 \u00e4ven n\u00e4r situationen \u00e4r pressad eller kunden \u00e4r missn\u00f6jd. Du \u00e4r lyh\u00f6rd och diplomatisk, kan f\u00f6rklara tekniska fr\u00e5gor p\u00e5 ett begripligt s\u00e4tt och s\u00e4ga nej p\u00e5 ett professionellt s\u00e4tt n\u00e4r det beh\u00f6vs. Samtidigt har du integritet, st\u00e5r stadigt i dina bed\u00f6mningar och driver fr\u00e5gorna vidare internt utan att tappa vare sig relationen eller m\u00e5let ur sikte.\nVi ser g\u00e4rna att du har:\nFlera \u00e5rs erfarenhet av kvalitetsarbete och reklamations- eller avvikelsehantering, g\u00e4rna inom tillverkande eller teknisk verksamhet.\n\n\nGod teknisk f\u00f6rst\u00e5else och erfarenhet av grundorsaksanalyser och relevanta kvalitetsverktyg.\n\n\nVana vid kundkontakt och f\u00f6rm\u00e5ga att driva \u00e4renden tillsammans med olika delar av organisationen.\n\n\nTeknisk utbildning eller motsvarande kompetens f\u00f6rv\u00e4rvad genom arbetslivserfarenhet.\n\n\nGod systemvana samt mycket god svenska och god engelska i tal och skrift.\n\n\nErfarenhet av 8D-rapporter, elektronik, elektroniska produkter eller VVS \u00e4r meriterande, liksom kunskaper i tyska.\nD\u00e4rf\u00f6r ska du v\u00e4lja LK Armatur\nMarknadsledande f\u00f6retag inom ett framtidsomr\u00e5de\n\n\nStark tillv\u00e4xt och l\u00e5ngsiktighet\n\n\nEgen utveckling och produktion\n\n\nStor frihet under ansvar\n\n\nKorta beslutsv\u00e4gar och h\u00f6g kompetens\n\n\nM\u00f6jlighet att p\u00e5verka b\u00e5de din egen och f\u00f6retagets utveckling\n\nOm f\u00f6retaget\nLK Armatur AB \u00e4r ett stabilt och framg\u00e5ngsrikt f\u00f6retag som funnits sedan 1985. F\u00f6retaget tillh\u00f6r familjef\u00f6retaget Lagerstedt & Krantz AB och LK koncernen oms\u00e4tter idag drygt 1,4 miljard. LK Armatur med kontor i Helsingborg har ca 130 anst\u00e4llda och oms\u00e4tter ca 350 miljoner. LK Armatur har egen tillverkning av ventiler, reglerautomatik och systeml\u00f6sningar. Genom att st\u00e4ndigt ligga i framkant och m\u00f6ta marknadens krav p\u00e5 nya produkter och tj\u00e4nster har LK Armatur v\u00e4xt till att vara marknadsledande i Norden. F\u00f6retaget v\u00e4nder sig till marknaden med produkter som anv\u00e4nds i alla typer av v\u00e4rmesystem men fr\u00e4mst inom segmentet f\u00f6rnyelsebar energi. F\u00f6rs\u00e4ljningen sker huvudsakligen till den Europeiska marknaden men man har \u00e4ven l\u00f6pande f\u00f6rs\u00e4ljning till kunder i \u00f6vriga v\u00e4rlden. F\u00f6r mer information om f\u00f6retaget www.lkarmatur.se.\nI denna rekrytering samarbetar LK Armatur med Dreamwork \u2013 part of Poolia. Har du fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta Karl M\u00e5nsson karl.mansson@dreamwork.se eller Mahlin Granelli Glyr\u00e9 mahlin.granelli.glyre@dreamwork.se\nVi arbetar med l\u00f6pande urval s\u00e5 s\u00f6k g\u00e4rna tj\u00e4nsten redan idag.\nV\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Drottninggatan 1","full_address":null,"city":"Helsingborg","country":"SE","latitude":56.046315254357,"longitude":12.692084029051},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"Poolia AB","postcode":"25221","positions":1,"profession":"Kvalitetsingenj\u00f6r\/-tekniker, elektronik","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/karriar.poolia.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Yrken med teknisk inriktning","employer_workplace":"Poolia ","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":4,"ai_views_count":8,"bot_views_count":0,"ai_vendor_counts":{"other":4,"openai":1,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"karl.mansson@dreamwork.se","images":[],"published_at":"2026-09-02T15:57:36+00:00","expires_at":"2026-09-22T23:59:59+00:00","created_at":"2026-09-03T03:17:50+00:00","updated_at":"2026-09-16T02:58:02+00:00"}}