{"data":{"id":167267,"slug":"laneradgivare","type":"job","title":"Loan Advisor","description":"Job ID: 5597\n\n\nWe are looking for someone with personality, passion, and courage \u2013 we'll provide the knowledge! Nordea is a leading bank in the Nordic region that for 200 years has worked to be a strong and personal financial partner to our customers. Our business is built on long-term relationships with customers where we combine our advisory expertise with our digital solutions to best manage the customer's entire finances.\nTo Nordea's Loan Center in Uppsala, we are looking for you who want to contribute to fulfilling our customers' future plans and dreams. A passion for creating great customer experiences and providing personal service comes naturally to you.\nWhat we offer you\nWe offer a dynamic, pleasant, and inclusive workplace in a bank with high ambitions. With us, you become part of a team with wonderful colleagues in a good work environment and engaged leaders.\nAt the Loan Center, we are specialists in financing solutions regarding mortgages, personal loans, and other financing products, and we look at the whole picture to meet our customers' needs. We process loan applications and handle incoming phone calls from customers who have loans or have applied for loans at Nordea. We are in contact with customers from all over Sweden and meet them remotely, mainly by phone.\nAs a new employee, you will receive knowledge that gives you the prerequisites to provide our customers with qualified service. We provide ongoing training so you can best develop in your role. You help our customers with customized suggestions regarding the bank's services and products.\nYour focus areas will be to:\nContribute to our good availability, where you help customers through the channel they choose\nAttract new customers while maintaining good relationships with existing customers\nWith a proactive approach, promote high customer satisfaction and contribute to long-term customer relationships\n\nCollaboration, Ownership, Passion, and Courage are our values that you share. We are looking for you who have a genuine interest in winning customers' trust and loyalty.\nYou:\nHave the ability to put yourself in the customer's situation and have a natural aptitude for building relationships\nAre stimulated by creating positive customer experiences\nParticipate actively to contribute to good atmosphere and develop together with colleagues\nAre organized, adaptable, and pick up new technology that you use in your work and in meetings with customers\nHave completed upper secondary education and have good knowledge of Swedish and English, both spoken and written\n\nIt is a merit if you have several years of experience from service professions or the financial industry. With the right personal qualities, you may have a varied professional background. We look forward to meeting you who enjoy working in a team where we help each other succeed and make it possible for our customers.\nIf this sounds like you, don't hesitate to get in touch!\nNext steps\nSubmit your application by 09\/09\/2026. We are an international company and therefore communicate in some parts of our recruitment process in English. For more information about the position, you are welcome to contact Fredrik Sandqvist via email: fredrik.sandqvist@nordea.se.\nAt Nordea, we know that an inclusive workplace is a sustainable workplace. It is our firm belief that our different backgrounds, experiences, qualities, and personalities together make us better equipped to help our customers and contribute to the societies we operate in. So be who you are.\nFor union information, contact finansforbundet@nordea.se or SACONordea@nordea.com.","language":"sv","is_translated":true,"title_original":"L\u00e5ner\u00e5dgivare","description_original":"Job ID: 5597\n\n\nVi letar efter dig som har personligheten, passionen och modet \u2013 vi adderar kunskapen! Nordea \u00e4r en ledande bank i Norden som i 200 \u00e5r verkat f\u00f6r att var en stark och personlig finansiell partner till v\u00e5ra kunder. V\u00e5r aff\u00e4r bygger p\u00e5 l\u00e5ngsiktiga relationer med kunderna d\u00e4r vi kombinerar v\u00e5r r\u00e5dgivningskompetens med v\u00e5ra digitala l\u00f6sningar f\u00f6r att p\u00e5 b\u00e4sta s\u00e4tt ta hand om kundens hela ekonomi.\nTill Nordeas L\u00e5necenter i Uppsala s\u00f6ker vi dig som vill vara med och bidra till att uppfylla v\u00e5ra kunders framtidsplaner och dr\u00f6mmar. Passion f\u00f6r att skapa goda kundupplevelser och ge personlig service kommer naturligt f\u00f6r dig.\nVad vi erbjuder dig\nVi erbjuder en dynamisk, trivsam och inkluderande arbetsplats i en bank med h\u00f6ga ambitioner. Hos oss blir du en del av ett team med h\u00e4rliga kollegor i en god arbetsmilj\u00f6 och engagerade ledare. \nP\u00e5 L\u00e5necenter \u00e4r vi specialister inom finansieringsl\u00f6sningar avseende bol\u00e5n, privatl\u00e5n och andra finansieringsprodukter och vi ser till helheten f\u00f6r att tillgodose v\u00e5ra kunders behov. Vi handl\u00e4gger l\u00e5neans\u00f6kningar och hanterar inkommande telefonsamtal fr\u00e5n kunder som har l\u00e5n eller har ans\u00f6kt om l\u00e5n i Nordea. Vi har kontakt med kunder fr\u00e5n hela Sverige och m\u00f6ter dem p\u00e5 distans, i huvudsak genom telefon.\nSom nyanst\u00e4lld f\u00e5r du kunskap som ger dig f\u00f6ruts\u00e4ttningar att ge v\u00e5ra kunder kvalificerad service.\u202fVi tillhandah\u00e5ller l\u00f6pande utbildningar f\u00f6r att du p\u00e5 b\u00e4sta s\u00e4tt ska kunna utvecklas i din roll. Du hj\u00e4lper v\u00e5ra kunder med individanpassade f\u00f6rslag g\u00e4llande bankens tj\u00e4nster och produkter.\nDina fokusomr\u00e5den blir att:\nBidra till v\u00e5r goda tillg\u00e4nglighet, d\u00e4r du hj\u00e4lper kunderna i den kanal de v\u00e4ljer\nAttrahera nya kunder, samtidigt som du bibeh\u00e5ller goda relationer med befintliga kunder\nMed ett proaktivt arbetss\u00e4tt fr\u00e4mja h\u00f6g kundn\u00f6jdhet och bidra till l\u00e5ngsiktiga kundrelationer\n\nSamarbete, \u00c4garskap, Passion och Mod \u00e4r v\u00e5ra v\u00e4rderingar som du delar. Vi s\u00f6ker dig som har ett genuint intresse av att vinna kundernas f\u00f6rtroende och lojalitet.\nDu:\nHar f\u00f6rm\u00e5gan att s\u00e4tta dig in i kundens situation, och har en naturlig fallenhet f\u00f6r att bygga relationer\nStimuleras av att skapa positiva kundupplevelser \nDeltar aktivt f\u00f6r att bidra till god st\u00e4mning och utvecklas tillsammans med kollegor\n\u00c4r strukturerad, anpassningsbar och tar till dig ny teknik som du anv\u00e4nder i arbetet och i m\u00f6tet med kunden\nHar en avklarad och godk\u00e4nd gymnasial utbildning och har goda kunskaper i svenska och engelska, i tal och skrift\n\nDet \u00e4r meriterande om du har flera \u00e5rs erfarenhet fr\u00e5n serviceyrken eller finansbranschen. Med r\u00e4tt personliga egenskaper kan du ha varierande yrkesbakgrund. Vi ser fram emot att tr\u00e4ffa dig som trivs med att arbeta i team d\u00e4r vi hj\u00e4lper varandra att n\u00e5 framg\u00e5ng och g\u00f6ra det m\u00f6jligt f\u00f6r v\u00e5ra kunder.\nOm det h\u00e4r l\u00e5ter som du, tveka inte att h\u00f6ra av dig!\nN\u00e4sta steg\nSkicka in din ans\u00f6kan senast den 09\/09\/2026. Vi \u00e4r ett internationellt bolag och d\u00e4rf\u00f6r kommunicerar vi i vissa delar av v\u00e5r rekryteringsprocess p\u00e5 engelska. F\u00f6r mer information om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta Fredrik Sandqvist via e-post: fredrik.sandqvist@nordea.se.\nI Nordea vet vi att en inkluderande arbetsplats \u00e4r en h\u00e5llbar arbetsplats. Det \u00e4r v\u00e5r djupa \u00f6vertygelse att v\u00e5ra olika bakgrunder, erfarenheter, egenskaper och personligheter sammantaget g\u00f6r oss b\u00e4ttre rustade f\u00f6r att hj\u00e4lpa v\u00e5ra kunder och bidra till de samh\u00e4llen vi verkar i. S\u00e5 var den du \u00e4r.\nF\u00f6r facklig information, kontakta finansforbundet@nordea.se eller SACONordea@nordea.com.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Strandbodgatan 1","full_address":null,"city":"UPPSALA","country":"SE","latitude":59.852502907216,"longitude":17.647228202705},"metadata":{"region":"Uppsala l\u00e4n","duration":"Tills vidare","employer":"NORDEA BANK ABP, FILIAL I SVERIGE","postcode":"75323","positions":10,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.nordea.com\/en\/careers\/open-jobs","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Nordea Bank Abp Filial i Sverige","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"fredrik.sandqvist@nordea.se","images":[],"published_at":"2026-08-21T13:14:35+00:00","expires_at":"2026-09-09T23:59:59+00:00","created_at":"2026-08-22T03:25:04+00:00","updated_at":"2026-08-22T04:01:06+00:00"}}