{"data":{"id":165509,"slug":"larm-och-ledningsoperator-till-rc-ost","type":"job","title":"Alarm and Dispatch Operator for RC East","description":"Are you our next alarm and dispatch operator who is passionate about making a real difference?\nWe are seeking a new team member for the Emergency Services Center East to strengthen our unit. As an alarm and dispatch operator, you will handle incidents from our member municipalities such as burglary alarms, assault alarms, and camera surveillance services. You may also handle alarm reception and dispatch of emergency services resources. Welcome to work where you and your colleagues can truly make a difference.\nAbout the Role\nAt the Emergency Services Center East, we operate two services: an alarm center for municipal security and an alarm and dispatch center for emergency services. In your role, you may work within both areas.\nMunicipal Security\nYou handle incoming alarms and calls related to burglary alarms, fire alarms, personal alarms, and elevator alarms. Another important part is camera surveillance and management of various on-call duties. You have regular contact with security guards, facility managers, and other contact persons and help maintain safety and security in our member municipalities.\nAlarm and Dispatch Center\nYou receive alarms from SOS Alarm and are responsible for dispatching and supporting the management of emergency units from our fire stations. During emergency operations, you work closely with duty commanders, incident commanders, police, ambulance services, and other actors to provide the best possible support to those affected.\nFor the right person, there is an opportunity to develop toward the role of Communication and Dispatch Operator (SOL), an advanced operational function linked to command and control work.\nWith us, you become part of an organization characterized by service, accuracy, and dedicated colleagues who want to make a difference. We place great emphasis on developing our employees in their roles and offer both comprehensive basic training and relevant advanced training.\nWhat We're Looking For\n    \u2022   Computer proficiency and ability to learn new systems    \u2022   Completed upper secondary education    \u2022   Strong skills in Swedish, both spoken and written    \u2022   Strong skills in English, both spoken and written\nThe Following are Meritorious\nPost-secondary studies relevant to the position\nClass B driver's license\nExperience operating emergency response vehicles\n\nMeritorious experience from, for example:\nMunicipal emergency services\nAlarm or dispatch center\nSecurity operations center\nAmbulance services or Armed Forces\nCustomer service or traffic control\nOther safety-oriented operations\n\nPersonal Qualities\nWe place great emphasis on your personal qualities. You have the ability to handle and prioritize information efficiently in an operational environment where the pace can change rapidly. You remain calm even in pressured situations and are comfortable working collaboratively with colleagues and other actors with focus on the common goal.\nYou are solution-oriented, communicative, and actively contribute to a good work environment. We particularly value strong teamwork, problem-solving ability, and an interest in technology.\nEmergency Services Center East\nThe Emergency Services Center East is staffed 24\/7, year-round by alarm and dispatch operators and duty commanders. We are part of the S\u00f6dert\u00f6rn Fire Defense Association and dispatch and manage emergency services in 16 municipalities. Annually we handle approximately 55,000 municipal alarms, 50,000 telephone calls, and 12,000 emergency incidents.\nS\u00f6dert\u00f6rn Fire Defense Association\nThe S\u00f6dert\u00f6rn Fire Defense Association is responsible for emergency services and municipal security services for residents and visitors in Botkyrka, Eker\u00f6, Haninge, Huddinge, Nykvarn, Nyn\u00e4shamn, Salem, S\u00f6dert\u00e4lje, and Tyres\u00f6. Our mission is to contribute to those in our municipalities feeling safe and secure.\nTerms of Employment\nWe offer a permanent full-time position starting by agreement. A probationary period may be applied. The position is located at Fire Station Lindvreten in V\u00e5rby g\u00e5rd\/Kungens kurva.\nThe work involves two-shift scheduling (day, night, weekends, and public holidays) according to a rotating schedule. The position is classified as security level 3, and security clearance is conducted before employment, which includes criminal record checks, security awareness training, and security interviews.\nApply by September 18, 2026 by answering the questions below and attaching your CV to this application. If you meet the basic requirements for the role, you will shortly receive an email with a link to tests as described below after your application is registered. Interviews may be conducted on an ongoing basis and positions may be filled before the application deadline has passed.\nWe place great emphasis on your personal qualities and therefore use both assessment tools and competency-based interviews in our recruitment process. To objectively assess your ability to act in different situations, you will complete two different assessment tools before any potential interview. The first test measures aspects of your personality and the second measures general problem-solving ability.\nQuestions?\nFor more information, contact recruiting team leader Mikael Nolbom, mikael.nolbom@sbff.se\nUnion representatives are Jennifer Neilson, Kommunal, jennifer.neilson@sbff.se, Anna \u00c5berg, Ledarna, anna.aberg@sbff.se, and Christian Dahl, Sveriges Ingenj\u00f6rer, christian.dahl@sbff.se\nWe are a public organization. Your application will therefore be considered a public document that is publicly accessible.","language":"sv","is_translated":true,"title_original":"Larm- och ledningsoperat\u00f6r till RC \u00d6st","description_original":"\u00c4r du v\u00e5r n\u00e4sta larm- och ledningsoperat\u00f6r som brinner f\u00f6r att g\u00f6ra skillnad?\nVi s\u00f6ker en ny medarbetare till R\u00e4ddningscentralen \u00d6st f\u00f6r att st\u00e4rka v\u00e5r enhet. Som larm- och ledningsoperat\u00f6r\u00a0arbetar du med att hantera \u00e4renden fr\u00e5n v\u00e5ra medlemskommuner s\u00e5 som inbrottslarm, \u00f6verfallslarm och kamerabevakningstj\u00e4nster. Du kan ocks\u00e5 komma att f\u00e5 hantera larm- och ledning av r\u00e4ddningstj\u00e4nstens resurser. V\u00e4lkommen till ett arbete d\u00e4r du tillsammans med andra kan g\u00f6ra skillnad\u00a0p\u00e5 riktigt.\nOm rollen\nP\u00e5 R\u00e4ddningscentralen \u00d6st bedriver vi tv\u00e5 verksamheter: larmcentral f\u00f6r kommunal s\u00e4kerhet och en larm- och ledningscentral f\u00f6r r\u00e4ddningstj\u00e4nst. I din roll kan du komma att arbeta inom b\u00e5da omr\u00e5dena.\nKommunal s\u00e4kerhet\nDu hanterar inkommande larm och samtal kopplade till exempelvis inbrottslarm, brandlarm, personlarm och hisslarm. En annan viktig del \u00e4r kamerabevakning och hantering av olika driftjourer. Du har l\u00f6pande kontakt med v\u00e4ktare, anl\u00e4ggningssk\u00f6tare och andra kontaktpersoner och bidrar till att uppr\u00e4tth\u00e5lla trygghet och s\u00e4kerhet i v\u00e5ra medlemskommuner.\nLarm- och ledningscentral\nDu tar emot larm fr\u00e5n SOS Alarm och ansvarar f\u00f6r att larma ut samt st\u00f6dja ledningen av r\u00e4ddningsenheter fr\u00e5n v\u00e5ra brandstationer. Vid r\u00e4ddningsinsatser samarbetar du t\u00e4tt med vakthavande bef\u00e4l, r\u00e4ddningsledare, polis, ambulans och andra akt\u00f6rer f\u00f6r att ge b\u00e4sta m\u00f6jliga st\u00f6d till den drabbade.\nF\u00f6r r\u00e4tt person finns m\u00f6jlighet att p\u00e5 sikt utvecklas mot rollen som Samband- och ledningsoperat\u00f6r (SOL) en f\u00f6rdjupad operativ funktion kopplad till ledningsarbetet.\nHos oss blir du en del av en verksamhet som k\u00e4nnetecknas av service, noggrannhet och engagerade kollegor som vill g\u00f6ra skillnad. Vi l\u00e4gger stor vikt vid att v\u00e5ra medarbetare utvecklas i sina roller och erbjuder b\u00e5de omfattande grundutbildning och relevanta vidareutbildningar.\nVi s\u00f6ker dig som har\n\u00a0 \u00a0 \u2022 \u00a0 Datorvana och l\u00e4tt f\u00f6r att l\u00e4ra dig nya system\u00a0 \u00a0 \u2022 \u00a0 Slutf\u00f6rt gymnasieprogram\u00a0 \u00a0 \u2022 \u00a0 Goda kunskaper i svenska, b\u00e5de i tal och skrift\u00a0 \u00a0 \u2022 \u00a0 Goda kunskaper i engelska, b\u00e5de i tal och skriftF\u00f6ljande \u00e4r meriterande\nEftergymnasiala studier som \u00e4r relevanta f\u00f6r tj\u00e4nsten\nB-k\u00f6rkort\nErfarenhet av att framf\u00f6ra utryckningsfordon\n\nMeriterande med erfarenhet fr\u00e5n exempelvis:\nKommunal r\u00e4ddningstj\u00e4nst\nLarm- eller ledningscentral\nBevakningscentral\nAmbulanssjukv\u00e5rd eller F\u00f6rsvarsmakten\nKundtj\u00e4nst eller trafikledning\nAndra trygghetsskapande verksamheter\n\nPersonliga egenskaper\nVi l\u00e4gger stor vikt vid dina personliga egenskaper. Du har f\u00f6rm\u00e5ga att hantera och prioritera information effektivt i en operativ milj\u00f6 d\u00e4r tempot kan v\u00e4xla snabbt. Du beh\u00e5ller lugnet \u00e4ven i pressade situationer och trivs med att samarbeta prestigel\u00f6st med kollegor och andra akt\u00f6rer med fokus p\u00e5 det gemensamma m\u00e5let.\nDu \u00e4r l\u00f6sningsorienterad, kommunikativ och bidrar aktivt till ett gott arbetsklimat. Vi v\u00e4rdes\u00e4tter s\u00e4rskilt god samarbetsf\u00f6rm\u00e5ga, probleml\u00f6sningsf\u00f6rm\u00e5ga och ett intresse f\u00f6r teknik.\nR\u00e4ddningscentralen \u00d6st\nR\u00e4ddningscentralen \u00d6st bemannas dygnet runt, \u00e5ret om av larm- och ledningsoperat\u00f6rer och vakthavande bef\u00e4l. Vi \u00e4r en del av S\u00f6dert\u00f6rns brandf\u00f6rsvarsf\u00f6rbund och larmar och leder r\u00e4ddningstj\u00e4nst i 16 kommuner. \u00c5rligen hanterar vi cirka 55 000 kommunala larm, 50 000 telefonsamtal och 12 000 r\u00e4ddnings\u00e4renden.\nS\u00f6dert\u00f6rns brandf\u00f6rsvarsf\u00f6rbund\nS\u00f6dert\u00f6rns brandf\u00f6rsvarsf\u00f6rbund ansvarar f\u00f6r r\u00e4ddningstj\u00e4nst och kommunala s\u00e4kerhetstj\u00e4nster f\u00f6r inv\u00e5nare och bes\u00f6kare i Botkyrka, Eker\u00f6, Haninge, Huddinge, Nykvarn, Nyn\u00e4shamn, Salem, S\u00f6dert\u00e4lje och Tyres\u00f6. V\u00e5rt uppdrag \u00e4r att bidra till att de som vistas i v\u00e5ra kommuner k\u00e4nner sig trygga och s\u00e4kra.\nAnst\u00e4llningsvillkor\nVi erbjuder tillsvidareanst\u00e4llning p\u00e5 heltid med start enligt \u00f6verenskommelse. Provanst\u00e4llning kan komma att till\u00e4mpas. Placeringsort \u00e4r brandstation Lindvreten i V\u00e5rby g\u00e5rd\/Kungens kurva.\nArbetet inneb\u00e4r tv\u00e5skiftstj\u00e4nstg\u00f6ring (dag, natt, helger och storhelger) enligt rullande schema. Tj\u00e4nsten \u00e4r placerad i s\u00e4kerhetsklass 3 och s\u00e4kerhetspr\u00f6vning genomf\u00f6rs innan anst\u00e4llning som inkluderar registerkontroll, s\u00e4kerhetsskyddsutbildning och s\u00e4kerhetsskyddsintervju.\nAns\u00f6k senast den\u00a018\/9 2026 genom att besvara fr\u00e5gorna nedan samt bifoga ditt CV i denna ans\u00f6kan. Om du uppfyller grundkraven f\u00f6r rollen f\u00e5r du inom kort, efter att din ans\u00f6kan registrerats, ett mejl med l\u00e4nk till tester enligt nedan. Intervjuer kan komma att ske l\u00f6pande och tj\u00e4nsterna kan tills\u00e4ttas innan sista ans\u00f6kningsdag har passerat.\nVi l\u00e4gger stor vikt vid dina personliga egenskaper och anv\u00e4nder d\u00e4rf\u00f6r s\u00e5v\u00e4l testverktyg som kompetensbaserad intervju i v\u00e5r rekryteringsprocess. F\u00f6r att p\u00e5 ett objektivt s\u00e4tt unders\u00f6ka dina f\u00f6ruts\u00e4ttningar att agera i olika situationer kommer du att f\u00e5 fylla i tv\u00e5 olika testverktyg innan eventuell intervju. Det f\u00f6rsta testet m\u00e4ter delar av din personlighet och det andra m\u00e4ter generell probleml\u00f6sningsf\u00f6rm\u00e5ga.\nFr\u00e5gor?\nF\u00f6r mer information kontakta rekryterande gruppchef Mikael Nolbom, mikael.nolbom@sbff.se\u00a0\nFackliga f\u00f6retr\u00e4dare \u00e4r Jennifer Neilson, Kommunal, jennifer.neilson@sbff.se, Anna \u00c5berg, Ledarna, anna.aberg@sbff.se och Christian Dahl, Sveriges Ingenj\u00f6rer, christian.dahl@sbff.se\nVi \u00e4r en offentlig organisation. Din ans\u00f6kan blir d\u00e4rmed en allm\u00e4n handling som \u00e4r offentlig.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Mog\u00e5rdsv\u00e4gen 2","full_address":null,"city":"V\u00e5rby","country":"SE","latitude":59.263426348942,"longitude":17.891851886952},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"S\u00d6DERT\u00d6RNS BRANDF\u00d6RSVARSF\u00d6RBUND","postcode":"14343","positions":1,"profession":"Larmoperat\u00f6r","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Mikael Nolbom","driving_license":true,"employment_type":"Vanlig anst\u00e4llning","occupation_field":"S\u00e4kerhet och bevakning","employer_workplace":"S\u00f6dert\u00f6rns brandf\u00f6rsvarsf\u00f6rbund","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"mikael.nolbom@sbff.se","images":[],"published_at":"2026-08-20T16:16:45+00:00","expires_at":"2026-09-19T23:59:59+00:00","created_at":"2026-08-21T03:25:11+00:00","updated_at":"2026-08-21T04:01:41+00:00"}}