{"data":{"id":222080,"slug":"live-agent-till-fortnox-team-arsavslut-i-vaxjo-2","type":"job","title":"Live Agent for Fortnox Team Year-End Closing in V\u00e4xj\u00f6!","description":"Do you have a background in accounting and want to combine problem-solving with customer interaction? Then the Live Agent role at Fortnox in V\u00e4xj\u00f6 might be right for you!\n\n\nFortnox is one of Sweden's leading companies in cloud-based business systems and a key player helping thousands of companies run smoothly every day. Here you'll meet a modern workplace in the middle of an exciting growth journey!\nAbout the Position\nAs a Live Agent at Fortnox, you help customers optimize their business through bureau products, so they have a smoother daily operation. Fortnox's bureau offering includes programs such as Financial Statements & Tax, Fortnox Group, and Reports & Analysis. Through phone, chat, and email, you guide customers with various questions and help them with varying issues.\nFortnox offers a structured introduction where you initially work with phone support to build knowledge and confidence in the role. Afterwards, your area of responsibility expands gradually to more contact channels and more advanced customer cases.\nYou will work with, among other things:\nSupport via phone, chat, and email\nGuiding customers in Fortnox's various functions and services, where some upselling occurs\nAdministrative tasks related to customer cases\nCreating a positive customer experience in every interaction\n\nYou'll become part of an engaged team where collaboration, development, and high-quality customer service are at the center. The role suits you if you're driven by customer contact and enjoy solving problems and making a difference for others.\nThe position is full-time with immediate start, and working hours are during office hours. This is a direct recruitment, which means StudentConsulting handles the recruitment process, but you will be employed directly by Fortnox.\nWHAT WE'RE LOOKING FOR\nWe're looking for you who is curious, goal-oriented, and appreciates a daily life with lots of customer interaction. You have a confident and professional demeanor and enjoy working both independently and with others. In addition to this, you have very strong problem-solving skills.\nTo succeed in the role, we'd like to see that you have:\nEconomic education at university level, preferably in business economics\nExperience in service work and\/or economics-related work\nGood communication skills in Swedish and English, both spoken and written\nGood computer skills and a natural ability to pick up new systems\nInterest in economics and good knowledge of accounting technical terms\n\nGreat weight will be placed on personal suitability, where commitment, service-mindedness, and the willingness to develop are highly valued.\nAbout Fortnox\nFortnox helps companies start, grow, and develop. With smart technical solutions for companies and accounting firms, smooth financing, and an ecosystem of strong partnerships, Fortnox is a hub for entrepreneurship in Sweden. They are driven by the vision of a prosperous society shaped by successful companies.\nFortnox was founded in 2001 and has its head office in V\u00e4xj\u00f6. Read more at www.fortnoxgroup.com. Do you want to take the next step in your career and become part of Fortnox? Submit your application today. Selection and interviews are ongoing","language":"sv","is_translated":true,"title_original":"Live Agent till Fortnox team \u00c5rsavslut i V\u00e4xj\u00f6!","description_original":"Har du en bakgrund inom ekonomi och vill kombinera probleml\u00f6sning med kundkontakt? D\u00e5 kan rollen som Live Agent p\u00e5 Fortnox i V\u00e4xj\u00f6 vara r\u00e4tt f\u00f6r dig!\n\n\nFortnox \u00e4r ett av Sveriges ledande bolag inom molnbaserade aff\u00e4rssystem och en central akt\u00f6r som hj\u00e4lper tusentals f\u00f6retag att fungera smidigt varje dag. H\u00e4r m\u00f6ts du av en modern arbetsplats mitt i en sp\u00e4nnande tillv\u00e4xtresa!\nOm tj\u00e4nsten\nI rollen som Live Agent hos Fortnox hj\u00e4lper du kunder att optimera sitt f\u00f6retagande genom byr\u00e5produkter, s\u00e5 att de f\u00e5r en smidigare vardag. I Fortnox byr\u00e5erbjudande ing\u00e5r bland annat programmen Bokslut & Skatt, Fortnox Koncern samt Rapport & Analys. Genom telefon, chatt och mejl guidar du kunder i olika fr\u00e5gor och hj\u00e4lper dem med varierande \u00e4renden.\nFortnox erbjuder en strukturerad introduktion d\u00e4r du inledningsvis arbetar med telefonsupport f\u00f6r att bygga upp kunskap och trygghet i rollen. D\u00e4refter ut\u00f6kas ansvarsomr\u00e5det successivt till fler kontaktkanaler och mer avancerade kund\u00e4renden.\nDu kommer bland annat att arbeta med:\nSupport via telefon, chatt och mejl\nAtt guida kunder i Fortnox olika funktioner och tj\u00e4nster, d\u00e4r viss merf\u00f6rs\u00e4ljning f\u00f6rekommer\nAdministrativa uppgifter kopplade till kund\u00e4renden\nAtt skapa en positiv kundupplevelse i varje kontakt\n\nDu blir en del av ett engagerat team d\u00e4r samarbete, utveckling och h\u00f6g kvalitet i kundservicen st\u00e5r i centrum. Rollen passar dig som drivs av kundkontakt och tycker om att l\u00f6sa problem och g\u00f6ra skillnad f\u00f6r andra.\nTj\u00e4nsten \u00e4r p\u00e5 heltid med start omg\u00e5ende och arbetstiderna \u00e4r f\u00f6rlagda till kontorstid. Detta \u00e4r en direktrekrytering, vilket inneb\u00e4r att StudentConsulting sk\u00f6ter rekryteringsprocessen, men du blir anst\u00e4lld direkt av Fortnox.\nDETTA S\u00d6KER VI\nVi s\u00f6ker dig som \u00e4r nyfiken, m\u00e5linriktad och uppskattar en vardag med mycket kundkontakt. Du har en trygg och professionell framtoning och trivs med att arbeta b\u00e5de sj\u00e4lvst\u00e4ndigt och tillsammans med andra. Ut\u00f6ver detta har du en mycket god probleml\u00f6sningsf\u00f6rm\u00e5ga.\u00a0\nF\u00f6r att lyckas i rollen ser vi g\u00e4rna att du har:\nEkonomisk utbildning p\u00e5 universitetsniv\u00e5, g\u00e4rna inom f\u00f6retagsekonomi\nErfarenhet av servicearbete och\/eller ekonomirelaterat arbete\nGod kommunikativ f\u00f6rm\u00e5ga i svenska och engelska, b\u00e5de i tal och skrift\nGod datorvana och l\u00e4tt f\u00f6r att s\u00e4tta dig in i nya system\nIntresse f\u00f6r ekonomi och god k\u00e4nnedom om bokf\u00f6ringstekniska termer\n\nStor vikt kommer att l\u00e4ggas vid personlig l\u00e4mplighet, d\u00e4r engagemang, servicek\u00e4nsla och viljan\u00a0att utvecklas v\u00e4rderas h\u00f6gt.\nOm Fortnox\nFortnox hj\u00e4lper f\u00f6retag att starta, v\u00e4xa och utvecklas. Med smarta tekniska l\u00f6sningar f\u00f6r f\u00f6retag och redovisningsbyr\u00e5er, smidig finansiering samt ett ekosystem av starka partnerskap \u00e4r Fortnox ett nav f\u00f6r f\u00f6retagande i Sverige. De drivs av visionen om ett v\u00e4lm\u00e5ende samh\u00e4lle format av framg\u00e5ngsrika f\u00f6retag.\nFortnox grundades 2001 och har sitt huvudkontor i V\u00e4xj\u00f6. L\u00e4s mer p\u00e5 www.fortnoxgroup.com. Vill du ta n\u00e4sta steg i din karri\u00e4r och bli en del av Fortnox? Skicka in din ans\u00f6kan redan idag. Urval och intervjuer sker l\u00f6pande","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Bollgatan 3B","full_address":null,"city":"V\u00e4xj\u00f6","country":"SE","latitude":56.87934856703,"longitude":14.779263617776},"metadata":{"region":"Kronobergs l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"StudentConsulting Sweden AB (publ)","postcode":"35246","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.studentconsulting.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Kristina Cosic","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"StudentConsulting","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"bot_views_count":0,"ai_vendor_counts":{"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"vaxjo@studentconsulting.com","images":[],"published_at":"2026-09-18T17:25:04+00:00","expires_at":"2026-10-09T23:59:59+00:00","created_at":"2026-09-19T03:26:48+00:00","updated_at":"2026-09-19T03:45:35+00:00"}}