{"data":{"id":144784,"slug":"m365-user-adoption-specialist","type":"job","title":"M365 User Adoption Specialist","description":"Choose Telge \u2013 here you get to combine business acumen with social impact, and as an employee you'll have freedom with responsibility and the opportunity to make a difference.\n\nHere's what Per Berglund, the hiring manager, says about the role:\n\"With us, you'll play a central role in realizing the true value of Microsoft 365. It's not about the technology itself, but about helping our employees work smarter, together. You'll be an important part in developing our digital workplace and creating real value.\"\n\nAssignment and Competency Requirements\n\nAs an M365 User Adoption Specialist, you'll work closely with the business to ensure we get maximum value from our M365 platform. You're a key person in driving value creation, with a focus on developing work practices, increasing adoption, and supporting employees in their daily work.\n\nIn this role, you'll drive adoption and value realization within M365 by planning and delivering workshops, training sessions, and team exercises. You'll support the organization in using tools like Teams, SharePoint, and Copilot effectively and serve as an advisor on modern working practices and collaboration. You're also responsible for developing and maintaining M365 and Copilot forums, tracking usage, and contributing to continuous improvement. An important part of the role is staying current with new platform features and possibilities, and serving as a bridge between IT and the business. You'll work closely with multiple functions including operations, management groups, ambassadors, HR, communications, support, IT, and external vendors.\n\nTo succeed in this role, we're looking for:\n- Experience working with M365 (Teams, SharePoint, OneDrive, Copilot)\n- Experience with user adoption, change management, or implementing digital work practices\n- Experience delivering workshops, training, or similar activities\n- Experience working closely with business functions and the ability to translate needs into concrete work practices and recommendations\n- Strong communication skills and the ability to tailor messages to different audiences, from executives to end users\n- Basic understanding of information security, GDPR, and secure use of digital tools\n\nIt's a bonus if you have:\n- Experience from the public sector or large organizations where you've worked in complex environments with multiple stakeholders\n- Structured experience with change management methodologies like Prosci or similar\n- Familiarity with established approaches and methods for digital development, such as experience with learning portals or e-learning platforms (like Learnifier or equivalent), or project methodologies such as XLPM or similar frameworks\n- General understanding of adjacent areas in the M365 ecosystem, such as Power Platform, Copilot, automation, or AI-related work practices \u2013 not to develop solutions yourself, but to understand possibilities and engage with the business\n\nTo thrive and succeed in this role, we believe you're pedagogical and communicative with strong ability to adapt messages to different audiences. You're relationship-focused and enjoy roles with many touchpoints, while being proactive and taking initiative to make things happen. You're curious and stay current in your field, with a service-oriented mindset where you're motivated by supporting others and creating value in the organization.\n\nThe Telge Group and S\u00f6dert\u00e4lje Municipality have an extensive IT environment with approximately 8,000 users. This places high demands on us as an organization and is an important part of our digitalization. You'll collaborate with colleagues from all corners of our large organization.\n\nChoose Telge\n\nAt Telge, you have every opportunity to shape your own future. There's room to grow, both professionally and as a person. Telge is a workplace with secure employment terms. As an employee with us, you're covered by a collective agreement that includes important benefits such as insurance and pension.\n\nHere you'll find less tedium and more life. Having balance between work and your personal life is important for sustainable living. As far as possible, we offer flexible working hours where everyone has control over their time. We offer several benefits that make everyday life a little easier \u2013 such as 3,000 kronor in annual wellness allowance, parental leave supplement, and extended sick leave. With us you get security, balance, and the opportunity to feel good \u2013 both at and outside of work.\n\nRead more about some of our employees who chose Telge: https:\/\/www.telge.se\/jobba-hos-oss\/vi-valde-telge\/\n\nDiversity, Inclusion, and Safety\n\nAt Telge, we actively work for diversity and inclusion, and therefore welcome employees with different experiences, backgrounds, and competencies. A safe and secure work environment is our highest priority. Occupational psychological testing is included in our recruitment processes for management and specialist positions, and we conduct regular, random drug testing among all our employees.\n\nApplication Deadline\n\nAugust 31, 2026\n\nAny Questions?\n\nWant to know more about the position or have questions about the recruitment process? In this recruitment, we're working with Experis IT. For questions, feel free to contact recruitment consultant Pia Bostr\u00f6m at 0703-14 68 66 or pia.bostrom@se.experis.com. Union contacts are vision@telge.se for Vision, Magnus Enderin for SACO, Jessica Borgen for Kommunal. These can be reached at 08-550 220 00.\n\nCurious to Learn More About Us?\n\nRead more about us as an employer: https:\/\/www.telge.se\/jobba-hos-oss\/\nRead more: https:\/\/www.telge.se\/om-telge\/vara-bolag\/telge-ab\/","language":"sv","is_translated":true,"title_original":"M365 User Adoption Specialist","description_original":"V\u00e4lj Telge \u2013 h\u00e4r f\u00e5r du kombinera aff\u00e4rsm\u00e4ssighet med samh\u00e4llsnytta och som medarbetare f\u00e5r du frihet under ansvar och m\u00f6jlighet att p\u00e5verka.\nS\u00e5 h\u00e4r s\u00e4ger Per Berglund, rekryterande chef om rollen:\n\u201dHos oss f\u00e5r du en central roll i att f\u00e5 ut verklig effekt av Microsoft 365. Det handlar inte om teknik i sig, utan om att hj\u00e4lpa v\u00e5ra medarbetare att jobba smartare, tillsammans. Du blir en viktig del i att utveckla v\u00e5r digitala arbetsplats och skapa nytta p\u00e5 riktigt.\"\nUppdrag och kompetenskrav\nSom M365 User Adoption Specialist arbetar du n\u00e4ra verksamheten med att s\u00e4kerst\u00e4lla att vi f\u00e5r ut maximal nytta av v\u00e5r M365-plattform. Du \u00e4r en nyckelperson i arbetet med att skapa nytta, d\u00e4r fokus ligger p\u00e5 att utveckla arbetss\u00e4tt, \u00f6ka anv\u00e4ndning och st\u00f6tta medarbetare i det dagliga arbetet.\nI rollen driver du inf\u00f6rande och anv\u00e4ndning (user adoption) och nyttorealisering inom M365 genom att planera och genomf\u00f6ra workshops, utbildningar och team\u00f6vningar. Du st\u00f6ttar verksamheten i hur de anv\u00e4nder verktyg som Teams, SharePoint och Copilot p\u00e5 b\u00e4sta s\u00e4tt och fungerar som en r\u00e5dgivande part kring moderna arbetss\u00e4tt och samarbete. Du ansvarar \u00e4ven f\u00f6r att driva och utveckla forum kopplade till M365 och Copilot, f\u00f6lja upp anv\u00e4ndning samt bidra till kontinuerlig utveckling. En viktig del av rollen \u00e4r att h\u00e5lla dig uppdaterad kring nya funktioner och m\u00f6jligheter i plattformen, samt att fungera som en brygga mellan IT och verksamheten. Du arbetar n\u00e4ra flera funktioner s\u00e5som verksamhet, ledningsgrupper, ambassad\u00f6rer, HR, kommunikation, supportorganisation samt IT och externa leverant\u00f6rer.\nF\u00f6r att passa i rollen ser vi att du har:\nErfarenhet av att arbeta med M365 (Teams, SharePoint, OneDrive, Copilot)\nErfarenhet av user adoption, f\u00f6r\u00e4ndringsledning eller inf\u00f6rande av digitala arbetss\u00e4tt\nErfarenhet av att h\u00e5lla workshops, utbildningar eller liknande aktiviteter\nErfarenhet av verksamhetsn\u00e4ra arbete och f\u00f6rm\u00e5ga att oms\u00e4tta behov till konkreta arbetss\u00e4tt och rekommendationer\nGod kommunikativ f\u00f6rm\u00e5ga och vana att anpassa budskap till olika m\u00e5lgrupper, fr\u00e5n ledning till slutanv\u00e4ndare\nGrundl\u00e4ggande f\u00f6rst\u00e5else f\u00f6r informationss\u00e4kerhet, GDPR och s\u00e4kert anv\u00e4ndande av digitala verktyg\n\nDet \u00e4r meriterande om du har erfarenhet fr\u00e5n offentlig sektor eller st\u00f6rre organisationer, d\u00e4r du har arbetat i komplexa milj\u00f6er med m\u00e5nga intressenter. Har du arbetat strukturerat med f\u00f6r\u00e4ndringsledning, exempelvis enligt Prosci eller liknande metodik, ser vi det som ett plus.\nVi ser ocks\u00e5 g\u00e4rna att du har kommit i kontakt med etablerade arbetss\u00e4tt och metoder kopplade till digital utveckling, till exempel erfarenhet av att arbeta med utbildningsportaler eller e-learning (som Learnifier eller motsvarande), eller att du har anv\u00e4nt projektmetodik s\u00e5som XLPM eller liknande ramverk i ditt arbete.\nVidare \u00e4r det positivt om du har en generell f\u00f6rst\u00e5else f\u00f6r n\u00e4rliggande omr\u00e5den inom M365-ekosystemet, s\u00e5som Power Platform, Copilot, automatisering eller AI-relaterade arbetss\u00e4tt \u2013 inte f\u00f6r att utveckla l\u00f6sningar sj\u00e4lv, utan f\u00f6r att kunna f\u00f6rst\u00e5 m\u00f6jligheter och f\u00f6ra dialog med verksamheten.\nF\u00f6r att trivas och lyckas i rollen ser vi att du \u00e4r pedagogisk och kommunikativ med god f\u00f6rm\u00e5ga att anpassa budskap till olika m\u00e5lgrupper. Du \u00e4r relationsskapande och trivs i en roll med m\u00e5nga kontaktytor, samtidigt som du \u00e4r drivande och tar initiativ f\u00f6r att f\u00e5 saker att h\u00e4nda. Vidare \u00e4r du nyfiken och h\u00e5ller dig uppdaterad inom omr\u00e5det samt har ett serviceinriktat f\u00f6rh\u00e5llningss\u00e4tt d\u00e4r du motiveras av att st\u00f6tta andra och skapa v\u00e4rde i verksamheten.\nTelgekoncernen och S\u00f6dert\u00e4lje kommun har en omfattande IT-milj\u00f6 med ca 8 000 anv\u00e4ndare. Detta st\u00e4ller stora krav p\u00e5 oss som organisation och \u00e4r en viktig del av v\u00e5r digitalisering. Du samarbetar med kollegor fr\u00e5n alla h\u00f6rn av v\u00e5r stora organisation.\nV\u00e4lj Telge\nInom Telge finns alla m\u00f6jligheter f\u00f6r dig att sj\u00e4lv forma din framtid. H\u00e4r finns det plats att v\u00e4xa, b\u00e5de i din yrkesroll och som m\u00e4nniska. Telge \u00e4r en arbetsplats med trygga anst\u00e4llningsvillkor. Du som anst\u00e4lld hos oss omfattas av kollektivavtal d\u00e4r viktiga saker som f\u00f6rs\u00e4kringar och pension ing\u00e5r.\nH\u00e4r f\u00e5r du mindre pussel och mer liv. Att ha balans mellan arbetslivet och den privata sf\u00e4ren \u00e4r viktig f\u00f6r ett h\u00e5llbart liv. S\u00e5 l\u00e5ngt det \u00e4r m\u00f6jligt har vi flexibla arbetstider d\u00e4r var och en styr \u00f6ver sin tid. Vi erbjuder flera f\u00f6rm\u00e5ner som g\u00f6r vardagen lite l\u00e4ttare \u2013 som 3\u202f000 kronor i friskv\u00e5rdsbidrag per \u00e5r, f\u00f6r\u00e4ldrapenningtill\u00e4gg och ut\u00f6kad sjukl\u00f6n. Hos oss f\u00e5r du trygghet, balans och m\u00f6jligheten att m\u00e5 bra \u2013 b\u00e5de p\u00e5 och utanf\u00f6r jobbet.\nL\u00e4s mer om n\u00e5gra av v\u00e5ra medarbetare som valt Telge: https:\/\/www.telge.se\/jobba-hos-oss\/vi-valde-telge\/\nM\u00e5ngfald inkludering och trygghet \u00a0\nVi p\u00e5 Telge arbetar aktivt f\u00f6r m\u00e5ngfald och inkludering och v\u00e4lkomnar d\u00e4rf\u00f6r medarbetare med olika erfarenheter, bakgrunder och kompetenser. En trygg och s\u00e4ker arbetsmilj\u00f6 \u00e4r v\u00e5r h\u00f6gsta prioritet. Arbetspsykologiska tester ing\u00e5r i v\u00e5ra rekryteringsprocesser till chefs- och specialisttj\u00e4nster och vi genomf\u00f6r \u00e5terkommande, slumpm\u00e4ssiga drogtester bland alla v\u00e5ra medarbetare. \u00a0\nSista ans\u00f6kningsdatum\n31 Augusti 2026\nN\u00e5gra fr\u00e5gor?\nVill du veta mer om tj\u00e4nsten eller har fr\u00e5gor om rekryteringsprocessen? I den h\u00e4r rekryteringen samarbetar vi med Experis IT. Vid fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryteringskonsult Pia Bostr\u00f6m p\u00e5 0703-14 68 66 eller pia.bostrom@se.experis.com. Fackliga kontakter \u00e4r vision@telge.se f\u00f6r Vision, Magnus Enderin f\u00f6r SACO, Jessica Borgen f\u00f6r Kommunal. Dessa n\u00e5s p\u00e5 08-550 220 00.\n\u00c4r du nyfiken p\u00e5 att l\u00e4sa mer om oss?\nL\u00e4s mer om oss som arbetsgivare: https:\/\/www.telge.se\/jobba-hos-oss\/\nL\u00e4s mer om\u00a0https:\/\/www.telge.se\/om-telge\/vara-bolag\/telge-ab\/","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"S\u00f6dert\u00e4lje","country":"SE","latitude":59.1738517,"longitude":17.5318456},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"TELGE (I S\u00d6DERT\u00c4LJE) AB","postcode":"15189","positions":1,"profession":"IT-strateg","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Data\/IT","employer_workplace":"Telge AB","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":2,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0703-14 68 66","owner_email":"pia.bostrom@se.experis.com","images":[],"published_at":"2026-08-10T00:36:34+00:00","expires_at":"2026-09-01T23:59:59+00:00","created_at":"2026-08-15T02:58:19+00:00","updated_at":"2026-08-22T02:51:09+00:00"}}