{"data":{"id":216650,"slug":"managed-services-support-engineer-borlangestockholmgoteborg-pa-plats","type":"job","title":"Managed Services Support Engineer - Borl\u00e4nge\/Stockholm\/G\u00f6teborg On-site","description":"Managed Services Support Engineer\nBorl\u00e4nge\/Stockholm\/G\u00f6teborg - On-site\n\nWe help some of the Nordic region's most mission-critical organizations build, modernize, and secure their digital infrastructure. As a Managed Services Engineer, you'll join our team where you combine technical expertise, customer engagement, and continuous improvement to ensure stable, secure, and efficient service delivery. Here you'll work closely with both customers and colleagues in a culture characterized by knowledge sharing, collaboration, and technical development.\n\nAs a Managed Services Engineer, you're responsible for operating, developing, and optimizing customers' network and security environments within our managed services.\n\nThis role suits you if you thrive on combining specialized technical work with customer interaction and are motivated by solving complex challenges. You'll work proactively to improve stability, security, and efficiency while contributing to automation and development of our managed services.\n\nYou will, among other things:\nEnsure stable operations and continuously optimize customer environments\nManage incidents and problems, and drive technical troubleshooting and problem-solving\nProvide specialist support for onboarding new customers and implementing new solutions within our managed services\nManage technical support cases with our partners, such as Cisco and Palo Alto, on behalf of our customers\nContribute to automation and streamlining of operations, monitoring, and delivery processes\nParticipate in customer projects and technical assignments\nContribute to workshops, reviews, and knowledge sharing with customers and colleagues\n\nWe're looking for you who have:\nExperience in operations, support, or management of network and security environments and who want to continue developing in a technically advanced environment. You have a strong foundation in networking, experience with troubleshooting and technical problem-solving, and an interest in improving and streamlining processes through automation.\nYou are curious, responsible, and have a desire to continuously learn. You enjoy working closely with both customers and colleagues, like sharing your knowledge, and take great responsibility for creating stable and secure solutions.\n\nWe believe you have expertise and experience in the following areas:\nOperations, support, or management of network and security environments\nManaged services\nCisco Meraki\nCisco networking solutions\nPalo Alto security solutions\nPython and automation\nGit (GitHub, GitLab, or similar)\n\nWe would like to see certifications in, for example, Cisco, Palo Alto Networks, or other relevant technology areas, but above all we value your technical competence, your drive, and your willingness to develop.\n\nYou will be employed directly by the company. You'll receive information about which company this position is with when you're in contact with the recruiter. Bumbli Group is therefore not the employer but the recruitment firm.\n\nWelcome to apply!\nBumbli Group is part of House of Recruitment - a personal, traditional, and quality-driven recruitment firm in G\u00f6teborg.","language":"sv","is_translated":true,"title_original":"Managed Services Support Engineer - Borl\u00e4nge\/Stockholm\/G\u00f6teborg P\u00e5 plats","description_original":"Managed Services Support Engineer \nBorl\u00e4nge\/Stockholm\/G\u00f6teborg - P\u00e5 plats\nVi hj\u00e4lper n\u00e5gra av Nordens mest verksamhetskritiska organisationer att bygga, modernisera och s\u00e4kra sin digitala infrastruktur. Som Managed Services Engineer blir du en del av v\u00e5rt team d\u00e4r du kombinerar tekniskt djup, kunddialog och st\u00e4ndiga f\u00f6rb\u00e4ttringar f\u00f6r att s\u00e4kerst\u00e4lla stabila, s\u00e4kra och effektiva leveranser. Hos oss f\u00e5r du arbeta n\u00e4ra b\u00e5de kunder och kollegor i en kultur som pr\u00e4glas av kunskapsdelning, samarbete och teknisk utveckling.\nSom Managed Services Engineer ansvarar du f\u00f6r drift, utveckling och optimering av kundernas n\u00e4tverks- och s\u00e4kerhetsmilj\u00f6er inom v\u00e5ra managerade tj\u00e4nster.\nRollen passar dig som trivs med att kombinera tekniskt specialistarbete med kundkontakt och som motiveras av att l\u00f6sa komplexa utmaningar. Du arbetar proaktivt f\u00f6r att f\u00f6rb\u00e4ttra stabilitet, s\u00e4kerhet och effektivitet samtidigt som du bidrar till automatisering och utveckling av v\u00e5ra managerade tj\u00e4nster.\nDu kommer bland annat att:\nS\u00e4kerst\u00e4lla stabil drift och kontinuerligt optimera kundernas milj\u00f6er\nHantera incidenter och problem samt driva teknisk fels\u00f6kning och probleml\u00f6sning\nAgera specialistst\u00f6d vid onboarding av nya kunder och implementation av nya l\u00f6sningar inom v\u00e5ra managerade tj\u00e4nster\nDriva tekniska support\u00e4renden mot v\u00e5ra partners, s\u00e5som Cisco och Palo Alto, f\u00f6r v\u00e5ra kunders r\u00e4kning.\nBidra till automation och effektivisering av drift, \u00f6vervakning och leveransprocesser\nDelta i kundprojekt och tekniska uppdrag\nMedverka i workshops, genomg\u00e5ngar och kunskapsutbyte med kunder och kollegor\n\n\n\nVi s\u00f6ker dig som har:\nErfarenhet av drift, support eller f\u00f6rvaltning av n\u00e4tverks- och s\u00e4kerhetsmilj\u00f6er och som vill forts\u00e4tta utvecklas i en tekniskt avancerad milj\u00f6. Du har en stark grund inom n\u00e4tverk, erfarenhet av fels\u00f6kning och teknisk probleml\u00f6sning samt ett intresse f\u00f6r att f\u00f6rb\u00e4ttra och effektivisera arbetss\u00e4tt genom automation.\nDu \u00e4r nyfiken, ansvarstagande och har en vilja att st\u00e4ndigt l\u00e4ra dig nytt. Du trivs med att samarbeta n\u00e4ra b\u00e5de kunder och kollegor, delar g\u00e4rna med dig av din kunskap och tar ett stort ansvar f\u00f6r att skapa stabila och s\u00e4kra l\u00f6sningar.\nVi tror att du har expertis och erfarenhet inom f\u00f6ljande omr\u00e5den:\nDrift, support eller f\u00f6rvaltning av n\u00e4tverks- och s\u00e4kerhetsmilj\u00f6er\nManagerade tj\u00e4nster\nCisco Meraki\nCisco n\u00e4tverksl\u00f6sningar\nPalo Alto s\u00e4kerhetsl\u00f6sningar\nPython och automation\nGit (GitHub, GitLab eller motsvarande)\n\n\n\nVi ser g\u00e4rna att du har certifieringar inom exempelvis Cisco, Palo Alto Networks eller andra relevanta teknikomr\u00e5den, men vi v\u00e4rdes\u00e4tter framf\u00f6r allt din tekniska kompetens, ditt driv och din vilja att utvecklas.\n\n\nDu blir anst\u00e4lld direkt av f\u00f6retaget. Du f\u00e5r information om vilket f\u00f6retag annonsen avser n\u00e4r du \u00e4r i kontakt med rekryteraren. Bumbli Group \u00e4r allts\u00e5 inte arbetsgivaren utan rekryteringsbolaget.\nV\u00e4lkommen med din ans\u00f6kan!\nBumbli Group \u00e4r en del av House of Recruitment  - ett personligt, traditionellt och kvalitetsdrivet rekryteringsbolag i G\u00f6teborg.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.3251172,"longitude":18.0710935},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Bumbli Group AB","positions":1,"profession":"N\u00e4tverkstekniker","salary_type":"Fast och r\u00f6rlig l\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Konfidentiellt","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"nyttjobb@houseofrecruitment.se","images":[],"published_at":"2026-09-16T21:13:15+00:00","expires_at":"2026-10-16T23:59:59+00:00","created_at":"2026-09-17T03:58:19+00:00","updated_at":"2026-09-18T03:16:15+00:00"}}