{"data":{"id":175198,"slug":"medical-contact-center-assistant-i-swedish-speaker","type":"job","title":"Medical Contact Center Assistant I - Swedish Speaker","description":"Your Role at Fortrea: As a Medical Contact Center Assistant I, you will be the voice of support for healthcare professionals and patients, addressing medical information queries, product quality complaints, and general inquiries. You will also be responsible for receiving, recording, and reporting Adverse Drug Reactions (ADRs) in compliance with regulatory timelines and internal SOPs. What You Will Be Doing: Handle incoming communications via phone, email, fax, etc., providing accurate responses to inquiries.\nRecord and report adverse events efficiently and in accordance with regulatory and internal standards.\nSupport activities such as data tracking, quality control, training support, and data reconciliation.\nCollaborate across departments and maintain high standards of documentation and communication.\nPerform other assigned duties as needed.\n What You Bring: Minimum Qualifications: Fluency in Swedish (C1 or higher) is mandatory.\nA degree in Pharmacy, Life Sciences, MD, VET or related fields is preferred, but equivalent experience is considered.\n Relevant experience includes working in: Pharmacovigilance or Drug Safety\nClinical Data Entry\/Management\nMedical Affairs or Regulatory Affairs\nQuality Assurance in the pharmaceutical\/biotech\/CRO industry\n Safety experience includes: Processing AE\/SAE reports\nNarrative generation\nQuery management\nUsing safety databases\nRegulatory submissions\n Skills & Mindset We Value: Clear written and verbal communication\nGood grasp of regulatory guidelines (ICH GCP, Pharmacovigilance standards)\nHigh attention to detail and accuracy\nProficiency with Microsoft Office\nTeam player who can also work independently with moderate supervision\n Work Environment: Remote\/home-based - enjoy flexibility while making an impact. Learn more about our EEO & Accommodations request here.","language":"sv","is_translated":true,"title_original":"Medical Contact Center Assistant I - Swedish speaker","description_original":"Your Role at Fortrea: As a Medical Contact Center Assistant I, you will be the voice of support for healthcare professionals and patients, addressing medical information queries, product quality complaints, and general inquiries. You will also be responsible for receiving, recording, and reporting Adverse Drug Reactions (ADRs) in compliance with regulatory timelines and internal SOPs. What You Will Be Doing: Handle incoming communications via phone, email, fax, etc., providing accurate responses to inquiries.\nRecord and report adverse events efficiently and in accordance with regulatory and internal standards.\nSupport activities such as data tracking, quality control, training support, and data reconciliation.\nCollaborate across departments and maintain high standards of documentation and communication.\nPerform other assigned duties as needed.\n What You Bring: Minimum Qualifications: Fluency in Swedish (C1 or higher) is mandatory.\nA degree in Pharmacy, Life Sciences, MD, VET or related fields is preferred, but equivalent experience is considered.\n Relevant experience includes working in: Pharmacovigilance or Drug Safety\nClinical Data Entry\/Management\nMedical Affairs or Regulatory Affairs\nQuality Assurance in the pharmaceutical\/biotech\/CRO industry\n Safety experience includes: Processing AE\/SAE reports\nNarrative generation\nQuery management\nUsing safety databases\nRegulatory submissions\n Skills & Mindset We Value: Clear written and verbal communication\nGood grasp of regulatory guidelines (ICH GCP, Pharmacovigilance standards)\nHigh attention to detail and accuracy\nProficiency with Microsoft Office\nTeam player who can also work independently with moderate supervision\n Work Environment: Remote\/ home-based - enjoy flexibility while making an impact. Learn more about our EEO & Accommodations request here.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"V\u00e5xn\u00e4sgatan 3","full_address":null,"city":"Karlstad","country":"SE","latitude":59.38216609466,"longitude":13.495453976624},"metadata":{"region":"V\u00e4rmlands l\u00e4n","duration":"Tills vidare","employer":"Workwide AB","postcode":"65340","positions":1,"profession":"Administrativ assistent","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Fredrik Carlsen","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Workwide AB","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46701740635","owner_email":"jobs@workwide.se","images":[],"published_at":"2026-08-27T18:44:19+00:00","expires_at":"2026-09-04T23:59:59+00:00","created_at":"2026-08-28T03:17:54+00:00","updated_at":"2026-08-28T04:00:24+00:00"}}