{"data":{"id":215819,"slug":"mobil-it-servicetekniker-haktet-goteborg","type":"job","title":"Mobile IT Service Technician H\u00e4ktet G\u00f6teborg","description":"About Kriminalv\u00e5rden\nKriminalv\u00e5rden is growing \u2013 we are building new facilities, renovating, and expanding, and we are now looking for more staff members. Our most important goal is to reduce recidivism \u2013 to break the cycle of crime. When we succeed, society becomes safer and more secure for everyone. We are the authority responsible for prisons, probation services, remand centers, and prisoner transport.\nDo you want to be part of creating a safer society? Our IT department is undertaking a major initiative focused on a digital Kriminalv\u00e5rden. Together we work to create conditions and solutions that make a difference in our operations. The IT department is experiencing strong growth. We are looking for someone with a strong interest in IT, knowledge and experience that can enrich our digitalization journey and who wants to make a difference in society within your profession.\nJob Description\nWe are looking for someone who wants to contribute to increasing IT department's local support in our core operations and who is passionate about helping and educating other people with digital tools. You have a strong interest in understanding the needs and requirements of staff members.\nYour service role will be an important interface between the IT department and our core operations. You will be part of a unique initiative for Kriminalv\u00e5rden that involves creating a new type of local IT support for our core operations.\nYou will be placed in the IT department under the Unit for IT Service Center and will spend a lot of time in our core operations in client-related work. In your geographic service area, you will handle IT Service cases in our core operations, prisons, remand centers, and probation services. Our operations are conducted at different locations throughout the country, which means travel within your regional area to a significant extent, and occasionally overnight stays. Kriminalv\u00e5rden provides pool cars for these services that are used during working hours.\nIn your service role, you will creatively contribute to increased digital maturity in the operations by, for example, acting as an advisor, guiding and supporting staff regarding IT department services, and help develop local IT security work. You will also support operations with IT service cases, assist IT support with problem-solving, contribute to service development by continuously gathering improvement suggestions and feedback on IT services and applications, and help the IT department with specific assignments, such as implementations and hardware lifecycle management.\n\nQualifications\nWe are looking for someone who is service-oriented and loyal, with the ability to work both independently and in a structured manner. You have pedagogical insight that enables you to adapt your communication to the recipient and you contribute constructively to team collaboration.\nTo thrive and succeed in your role, it is important that you share Kriminalv\u00e5rden's fundamental values of a humanistic view of people, respect for the individual, and belief in human development. You are also aware of and understand how background, culture, and group affiliation affect you and others. Furthermore, through your approach, you are expected to contribute to ensuring that everyone is treated equitably. We place great importance on personal suitability.\nWe are looking for someone who has:\n\u2022 Complete upper secondary education in the form of a final diploma or upper secondary school certificate, or alternatively other education combined with experience that Kriminalv\u00e5rden deems relevant\n\u2022 Experience in IT or technical service\n\u2022 Experience working in Kriminalv\u00e5rden's core operations\n\u2022 Ability to express yourself well in Swedish, both spoken and written\n\u2022 Category B driving license\nIt is also advantageous to have:\n\u2022 Education with an IT focus\n\u2022 Experience providing support to end users\n\u2022 Experience working as an on-site technician or similar\n\u2022 Knowledge and understanding of service management and its support\n\u2022 Knowledge of hardware regarding PCs, thin terminals, laptops, printers, video equipment\n\u2022 Understanding of the complexity of working in larger organizations\nOther Information\nKriminalv\u00e5rden has decided to remove the personal letter and replaced it with selection questions relevant to the position. Answers to the selection questions and your CV will form the basis for whether you are qualified to proceed in the process.\nTo be eligible for employment at Kriminalv\u00e5rden, you must meet high standards regarding suitability, judgment, security and confidentiality awareness, and comply with applicable laws. This means you stand up for democratic values and the state values that apply to Kriminalv\u00e5rden's operations.\nCertain positions are classified as security-sensitive, and a security vetting with criminal record check will be conducted before an employment decision is made. For certain security-classified positions, Swedish citizenship is required. Kriminalv\u00e5rden welcomes applicants with diverse backgrounds and experiences. Read more about security vetting here: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/sakerhetsprovning-vid-rekrytering\/\nThe position may involve civil contingency placement at Kriminalv\u00e5rden. Read more about civil contingency placement here: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/krigsplacering\/\nIndividual salary determination applies.\nA trial employment period may be applied.\nKriminalv\u00e5rden strives for equal gender distribution and increased diversity.\nTo submit your application, click on the application link in the announcement. Questions about how you apply and upload your CV should be directed directly to Varbi. Questions about specific positions will be answered by the contact person specified in the announcement.\nWe kindly but firmly decline direct contact from staffing and recruitment companies and sellers of recruitment advertisements. Kriminalv\u00e5rden has contracted agreements.","language":"sv","is_translated":true,"title_original":"Mobil IT-servicetekniker H\u00e4ktet G\u00f6teborg","description_original":"Om Kriminalv\u00e5rden\nKriminalv\u00e5rden v\u00e4xer \u2013 vi bygger nytt, bygger om och bygger till och s\u00f6ker nu fler medarbetare. V\u00e5rt viktigaste m\u00e5l \u00e4r att minska \u00e5terfall i brott \u2013 att bryta den onda cirkeln. Lyckas vi med det blir samh\u00e4llet tryggare och s\u00e4krare f\u00f6r alla. Vi \u00e4r den myndighet som ansvarar f\u00f6r anstalter, friv\u00e5rd, h\u00e4kten och klienttransporter.\nVill du vara med och bidra till ett tryggare samh\u00e4lle? V\u00e5r IT-avdelning genomf\u00f6r en stor satsning med fokus p\u00e5 en digital Kriminalv\u00e5rd. Tillsammans jobbar vi f\u00f6r att skapa f\u00f6ruts\u00e4ttningar och l\u00f6sningar som g\u00f6r skillnad i v\u00e5r verksamhet. IT-avdelningen \u00e4r under stark tillv\u00e4xt. Vi s\u00f6ker dig som har ett stort IT-intresse, kunskaper och erfarenheter som kan berika v\u00e5r digitaliseringsresa och som vill vara med och g\u00f6ra skillnad i samh\u00e4llet inom just din profession.\nArbetsbeskrivning\nVi s\u00f6ker dig som vill vara med och bidra till att \u00f6ka IT-avdelningens lokala st\u00f6d ute i k\u00e4rnverksamheten och som brinner f\u00f6r att hj\u00e4lpa och utbilda andra m\u00e4nniskor med digitala hj\u00e4lpmedel. Du har ett stort intresse av att f\u00f6rst\u00e5 medarbetarnas behov och krav.\nDin serviceroll kommer att utg\u00f6ra ett viktigt gr\u00e4nssnitt mellan IT-avdelningen och k\u00e4rnverksamheten. Du kommer vara med om en fortsatt unik satsning f\u00f6r Kriminalv\u00e5rden som inneb\u00e4r att forma en ny typ av lokalt IT-st\u00f6d f\u00f6r k\u00e4rnverksamheten.\nDu kommer att vara placerad p\u00e5 IT-avdelningen under Enheten f\u00f6r IT Servicecenter och spendera mycket tid ute i k\u00e4rnverksamheten i klientn\u00e4ra arbete. I ditt geografiska upptagningsomr\u00e5de kommer du att utf\u00f6ra IT-Service\u00e4renden i v\u00e5r k\u00e4rnverksamhet, anstalt, h\u00e4kte och friv\u00e5rd. V\u00e5r verksamhet bedrivs p\u00e5 olika platser i landet, vilket inneb\u00e4r resor inom ditt regionala omr\u00e5de i stor utstr\u00e4ckning, \u00e4ven \u00f6vernattning f\u00f6rekommer i mindre utstr\u00e4ckning. Kriminalv\u00e5rden tillhandah\u00e5ller poolbilar f\u00f6r dessa tj\u00e4nster som anv\u00e4nds under arbetstid.\nI din serviceroll kommer du p\u00e5 ett kreativt s\u00e4tt bidra till \u00f6kad digital mognad i verksamheten\u00a0 genom att t.ex. agera r\u00e5dgivande, guida och st\u00f6tta personal g\u00e4llande IT-avdelningens tj\u00e4nster, och bidra till att utveckla det lokala IT-s\u00e4kerhetsarbetet. Du kommer \u00e4ven st\u00f6dja verksamheten med IT-service\u00e4renden, st\u00f6tta IT-supporten med probleml\u00f6sning, medverka till tj\u00e4nsteutveckling genom att l\u00f6pande inh\u00e4mta f\u00f6rb\u00e4ttringsf\u00f6rslag och synpunkter p\u00e5 IT:s tj\u00e4nster och applikationer och hj\u00e4lpa IT-avdelningen med specifika uppdrag, t.ex. implementeringar och livscykelhantering av h\u00e5rdvara.\u00a0\n\u00a0\nKvalifikationer\nVi s\u00f6ker dig som \u00e4r serviceinriktad och lojal, med f\u00f6rm\u00e5ga att arbeta b\u00e5de sj\u00e4lvg\u00e5ende och strukturerat. Du har en pedagogisk insikt som g\u00f6r att du kan anpassa din kommunikation efter mottagaren och du bidrar konstruktivt till gruppens samarbete.\nF\u00f6r att trivas och lyckas i ditt uppdrag \u00e4r det viktigt att du delar Kriminalv\u00e5rdens grundl\u00e4ggande v\u00e4rderingar om en human m\u00e4nniskosyn, respekt f\u00f6r individen och tron p\u00e5 att m\u00e4nniskan \u00e4r utvecklingsbar. Du \u00e4r \u00e4ven medveten om och har f\u00f6rst\u00e5else f\u00f6r hur bakgrund, kultur och grupptillh\u00f6righet p\u00e5verkar dig sj\u00e4lv och andra. Vidare f\u00f6rv\u00e4ntas du med ditt f\u00f6rh\u00e5llningss\u00e4tt bidra till att alla blir likv\u00e4rdigt bem\u00f6tta. Vi l\u00e4gger stor vikt vid personlig l\u00e4mplighet.\nVi s\u00f6ker dig som har:\n\u2022 Fullst\u00e4ndig gymnasiekompetens i form av slutbetyg eller gymnasieexamen\nalternativt annan utbildning i kombination med erfarenhet som Kriminalv\u00e5rden bed\u00f6mer som relevant\n\u2022 Erfarenhet av service med inriktning mot IT eller teknik\n\u2022 Erfarenhet av arbete i Kriminalv\u00e5rdens k\u00e4rnverksamhet\n\u2022 F\u00f6rm\u00e5ga att uttrycka sig v\u00e4l i tal och skrift p\u00e5 svenska\n\u2022 B-k\u00f6rkort\nDet \u00e4r \u00e4ven meriterande med:\n\u2022 Utbildning med inriktning mot IT\n\u2022 Erfarenhet av support till slutanv\u00e4ndare\n\u2022 Erfarenhet av arbete som on-site tekniker eller liknande\n\u2022 Kunskap och f\u00f6rst\u00e5else av tj\u00e4nstehantering och dess support\n\u2022 Kunskap om h\u00e5rdvara g\u00e4llande PC, tunna terminaler, b\u00e4rbara datorer, skrivare, videoutrustning\n\u2022 F\u00f6rst\u00e5else f\u00f6r komplexiteten med att arbeta i st\u00f6rre organisationer\n\u00d6vrigt\nKriminalv\u00e5rden har valt att ta bort det personliga brevet och ersatt det med urvalsfr\u00e5gor som \u00e4r relevanta f\u00f6r tj\u00e4nsten. Svaren i urvalsfr\u00e5gorna och CV ligger till grund f\u00f6r om du \u00e4r kvalificerad att g\u00e5 vidare i processen.\nF\u00f6r att bli aktuell f\u00f6r anst\u00e4llning inom Kriminalv\u00e5rden kr\u00e4vs att du motsvarar h\u00f6gt st\u00e4llda krav g\u00e4llande l\u00e4mplighet, omd\u00f6me, s\u00e4kerhets- och sekretessmedvetande och att du f\u00f6ljer g\u00e4llande lagar. Det inneb\u00e4r att du st\u00e5r upp f\u00f6r demokratiska v\u00e4rderingar och den statliga v\u00e4rdegrund som g\u00e4ller f\u00f6r Kriminalv\u00e5rdens verksamhet.\nVissa befattningar \u00e4r placerade i s\u00e4kerhetsklass och d\u00e5 kommer en s\u00e4kerhetspr\u00f6vning med registerkontroll att genomf\u00f6ras innan beslut om anst\u00e4llning fattas. F\u00f6r vissa s\u00e4kerhetsklassade tj\u00e4nster kr\u00e4vs svenskt medborgarskap. Kriminalv\u00e5rden v\u00e4lkomnar s\u00f6kande med olika bakgrund och erfarenheter. L\u00e4s mer om s\u00e4kerhetspr\u00f6vning h\u00e4r: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/sakerhetsprovning-vid-rekrytering\/\nBefattningen kan inneb\u00e4ra krigsplacering vid Kriminalv\u00e5rden. L\u00e4s mer om krigsplacering h\u00e4r: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/krigsplacering\/\nIndividuell l\u00f6nes\u00e4ttning till\u00e4mpas.\nProvanst\u00e4llning kan komma att till\u00e4mpas.\nKriminalv\u00e5rden str\u00e4var efter en j\u00e4mn k\u00f6nsf\u00f6rdelning och \u00f6kad m\u00e5ngfald.\u00a0\nF\u00f6r att skicka in din ans\u00f6kan, klicka p\u00e5 ans\u00f6kningsl\u00e4nken i annonsen. Fr\u00e5gor om hur du ans\u00f6ker och l\u00e4gger in ditt CV st\u00e4ller du direkt till Varbi. Fr\u00e5gor om specifika jobb besvaras av den kontaktperson som anges i annonsen.\u00a0\nVi undanber oss v\u00e4nligen men best\u00e4mt direktkontakt med bemannings- och rekryteringsf\u00f6retag samt f\u00f6rs\u00e4ljare av rekryteringsannonser. Kriminalv\u00e5rden har upphandlade avtal.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Ullevigatan 11A","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.706066252984,"longitude":11.98152860279},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Kriminalv\u00e5rden","postcode":"41139","positions":1,"profession":"IT-tekniker\/Datatekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"http:\/\/kriminalvarden.varbi.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Nilla M\u00f6lk (OFR\/ST)","driving_license":true,"employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"IT-avdelningen, Enheten f\u00f6r IT servicecenter, Sektionen f\u00f6r IT serviceteam","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":4,"bot_views_count":2,"ai_vendor_counts":{"other":2,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"077-2280800","owner_email":"Nilla.Molk@kriminalvarden.se","images":[],"published_at":"2026-09-16T16:14:49+00:00","expires_at":"2026-10-07T23:59:59+00:00","created_at":"2026-09-17T03:56:12+00:00","updated_at":"2026-09-19T03:02:18+00:00"}}