{"data":{"id":174788,"slug":"mobil-it-servicetekniker-kalmar","type":"job","title":"Mobile IT Service Technician Kalmar","description":"About the Swedish Prison and Probation Service\nThe Swedish Prison and Probation Service is expanding \u2013 we are building new facilities, renovating, and expanding existing ones, and we are now looking for more staff members. Our most important goal is to reduce recidivism \u2013 to break the cycle of crime. If we succeed, society becomes safer and more secure for everyone. We are the authority responsible for prisons, probation services, remand centers, and prisoner transport.\nDo you want to contribute to a safer society? Our IT department is making a major push focused on a digital Swedish Prison and Probation Service. Together we work to create conditions and solutions that make a difference in our operations. The IT department is experiencing strong growth. We are looking for someone with a strong interest in IT, knowledge and experience that can enrich our digitalization journey and who wants to make a difference in society within your profession.\nJob Description\nWe are looking for someone who wants to contribute to increasing the IT department's local support in our core operations and who is passionate about helping and educating other people with digital tools. You will be placed in the IT Service Center unit and will spend much of your time in core operations in client-related work. In your geographic service area, you will perform IT service tasks in our core operations, which include prisons, remand centers, and probation services. Our operations are conducted at various locations across the country, which means traveling extensively within your regional area. Overnight stays will occur to a lesser extent. The Swedish Prison and Probation Service provides pool cars for these services, which are used during working hours.\nIn your service role, you will be an important interface between the IT department and core operations. You will be part of a unique initiative for the Swedish Prison and Probation Service that involves creating a new type of local IT support for core operations. In your service role, you will creatively contribute to increased digital maturity in the organization by, for example, acting as an advisor, guiding and supporting staff regarding the IT department's services and handling IT service requests. You will support IT support with problem-solving and assist with specific tasks such as implementations and hardware lifecycle management. You will contribute to service development by continuously gathering improvement suggestions and feedback on IT services and applications, and your work will help develop local IT security initiatives.\nQualifications\nWe are looking for someone who is self-directed and takes great responsibility for their tasks. You are structured and plan, organize, and prioritize your work efficiently. In your work, you set and meet deadlines and drive your processes forward with good results. Furthermore, you have good collaboration skills. You work well with other people and are both attentive and clear in your communication. You have a good understanding of how people acquire knowledge and the different conditions everyone has, and based on that, you adapt your way of conveying information to ensure your message gets through. Finally, you are also service-oriented, and in dialogue with others, you are calm, attentive, and accommodating. You have a strong interest in helping others and go the extra mile to deliver solutions.\nTo thrive and succeed in your role, it is important that you share the Swedish Prison and Probation Service's fundamental values of a humane view of people, respect for the individual, and belief in people's capacity for development. You are also aware of and understand how background, culture, and group belonging affect you and others. Furthermore, you are expected to contribute through your approach to ensuring that everyone is treated equally. We place great emphasis on personal suitability.\nWe are looking for someone who has:\nComplete upper secondary education in the form of final grades or a secondary school diploma\n\nor other education combined with experience that the Swedish Prison and Probation Service deems relevant\n\nExperience working in service\nAbility to express yourself well in speech and writing in Swedish\nB-category driver's license\n\nIt is also advantageous to have:\nEducation focused on IT\nExperience working in the Swedish Prison and Probation Service's core operations\nExperience providing support to end users\nExperience in service focused on IT or technology\nExperience working as an onsite technician or similar\nKnowledge and understanding of service management and its support\nKnowledge of hardware such as PCs, thin clients, laptops, printers, and video equipment\nUnderstanding of the complexity of working in larger organizations\n\nOther Information\nThe Swedish Prison and Probation Service has chosen to eliminate the cover letter and replaced it with selection questions that are relevant to the position. Your answers to the selection questions and your CV will be the basis for determining whether you are qualified to proceed in the process.\nTo be considered for employment with the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security and confidentiality awareness, and compliance with applicable laws. This means you must stand up for democratic values and the state values that apply to the Swedish Prison and Probation Service's operations.\nCertain positions are classified as security positions, and a security clearance with criminal record check will be conducted before an employment decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants with different backgrounds and experiences. Read more about security clearance here: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/sakerhetsprovning-vid-rekrytering\/\nThe position may involve civil contingency placement at the Swedish Prison and Probation Service. Read more about civil contingency placement here: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/krigsplacering\/\nIndividual salary setting applies.\nProbationary employment may be applied.\nThe Swedish Prison and Probation Service strives for an equal gender distribution and increased diversity.\nTo submit your application, click the application link in the job posting. Questions about how to apply and upload your CV should be directed directly to Varbi. Questions about specific jobs will be answered by the contact person specified in the posting.\nWe kindly but firmly decline direct contact from staffing and recruitment companies as well as sellers of job postings. The Swedish Prison and Probation Service has procurement agreements in place.","language":"sv","is_translated":true,"title_original":"Mobil IT-servicetekniker Kalmar","description_original":"Om Kriminalv\u00e5rden\nKriminalv\u00e5rden v\u00e4xer \u2013 vi bygger nytt, bygger om och bygger till och s\u00f6ker nu fler medarbetare. V\u00e5rt viktigaste m\u00e5l \u00e4r att minska \u00e5terfall i brott \u2013 att bryta den onda cirkeln. Lyckas vi med det blir samh\u00e4llet tryggare och s\u00e4krare f\u00f6r alla. Vi \u00e4r den myndighet som ansvarar f\u00f6r anstalter, friv\u00e5rd, h\u00e4kten och klienttransporter.\nVill du vara med och bidra till ett tryggare samh\u00e4lle? V\u00e5r IT-avdelning genomf\u00f6r en stor satsning med fokus p\u00e5 en digital Kriminalv\u00e5rd. Tillsammans jobbar vi f\u00f6r att skapa f\u00f6ruts\u00e4ttningar och l\u00f6sningar som g\u00f6r skillnad i v\u00e5r verksamhet. IT-avdelningen \u00e4r under stark tillv\u00e4xt. Vi s\u00f6ker dig som har ett stort IT-intresse, kunskaper och erfarenheter som kan berika v\u00e5r digitaliseringsresa och som vill vara med och g\u00f6ra skillnad i samh\u00e4llet inom just din profession.\nArbetsbeskrivning\nVi s\u00f6ker dig som vill vara med och bidra till att \u00f6ka IT-avdelningens lokala st\u00f6d ute i k\u00e4rnverksamheten och som brinner f\u00f6r att hj\u00e4lpa och utbilda andra m\u00e4nniskor med digitala hj\u00e4lpmedel. Du \u00e4r placerad p\u00e5 Enheten f\u00f6r IT Servicecenter och kommer att spendera mycket tid ute i k\u00e4rnverksamheten i klientn\u00e4ra arbete. I ditt geografiska upptagningsomr\u00e5de kommer du att utf\u00f6ra IT-service\u00e4renden i v\u00e5r k\u00e4rnverksamhet vilket \u00e4r anstalt, h\u00e4kte och friv\u00e5rd. V\u00e5r verksamhet bedrivs p\u00e5 olika platser i landet vilket inneb\u00e4r resor inom ditt regionala omr\u00e5de i stor utstr\u00e4ckning. \u00c4ven \u00f6vernattning f\u00f6rekommer i mindre utstr\u00e4ckning. Kriminalv\u00e5rden tillhandah\u00e5ller poolbilar f\u00f6r dessa tj\u00e4nster som anv\u00e4nds under arbetstid.\nI din serviceroll utg\u00f6r du ett viktigt gr\u00e4nssnitt mellan IT-avdelningen och k\u00e4rnverksamheten. Du kommer vara med om en fortsatt unik satsning f\u00f6r Kriminalv\u00e5rden som inneb\u00e4r att forma en ny typ av lokalt IT-st\u00f6d f\u00f6r k\u00e4rnverksamheten. I din serviceroll kommer du p\u00e5 ett kreativt s\u00e4tt bidra till \u00f6kad digital mognad f\u00f6r verksamheten genom att till exempel agera r\u00e5dgivande, guida och st\u00f6tta personal g\u00e4llande IT-avdelningen tj\u00e4nster och med IT-service\u00e4renden. Du st\u00f6ttar IT-supporten med probleml\u00f6sning och hj\u00e4lper till med specifika uppdrag som exempelvis implementeringar och livscykelhantering av h\u00e5rdvara. Du medverkar till tj\u00e4nsteutveckling genom att l\u00f6pande inh\u00e4mta f\u00f6rb\u00e4ttringsf\u00f6rslag och synpunkter p\u00e5 IT:s tj\u00e4nster och applikationer och ditt arbete bidrar till att utveckla det lokala IT-s\u00e4kerhetsarbetet.\nKvalifikationer\nVi s\u00f6ker dig som \u00e4r sj\u00e4lvg\u00e5ende och som tar stort ansvar \u00f6ver dina uppgifter. Du \u00e4r strukturerad och planerar, organiserar och prioriterar ditt arbete p\u00e5 ett effektivt s\u00e4tt. I ditt arbete b\u00e5de s\u00e4tter du upp och h\u00e5ller tidsramar och du driver dina processer fram\u00e5t med gott resultat. Vidare har du en god samarbetsf\u00f6rm\u00e5ga. Du arbetar bra med andra m\u00e4nniskor och \u00e4r b\u00e5de lyh\u00f6rd och tydlig i din kommunikation. Du har en god f\u00f6rst\u00e5else f\u00f6r hur m\u00e4nniskor tar till sig kunskap och allas olika f\u00f6ruts\u00e4ttningar och utifr\u00e5n det anpassar du ditt s\u00e4tt att f\u00f6rmedla f\u00f6r att s\u00e4kerst\u00e4lla att du n\u00e5r fram med ditt budskap. Slutligen \u00e4r du ocks\u00e5 serviceinriktad och i dialog med andra \u00e4r du lugn, uppm\u00e4rksam och tillm\u00f6tesg\u00e5ende. Du har ett stort intresse f\u00f6r att hj\u00e4lpa andra och ger det lilla extra f\u00f6r att leverera l\u00f6sningar.\nF\u00f6r att trivas och lyckas i ditt uppdrag \u00e4r det viktigt att du delar Kriminalv\u00e5rdens grundl\u00e4ggande v\u00e4rderingar om en human m\u00e4nniskosyn, respekt f\u00f6r individen och tron p\u00e5 att m\u00e4nniskan \u00e4r utvecklingsbar. Du \u00e4r \u00e4ven medveten om och har f\u00f6rst\u00e5else f\u00f6r hur bakgrund, kultur och grupptillh\u00f6righet p\u00e5verkar dig sj\u00e4lv och andra. Vidare f\u00f6rv\u00e4ntas du med ditt f\u00f6rh\u00e5llningss\u00e4tt bidra till att alla blir likv\u00e4rdigt bem\u00f6tta. Vi l\u00e4gger stor vikt vid personlig l\u00e4mplighet.\nVi s\u00f6ker dig som har:\nFullst\u00e4ndig gymnasiekompetens i form av slutbetyg eller gymnasieexamen\r\n\nalternativt annan utbildning i kombination med erfarenhet som Kriminalv\u00e5rden bed\u00f6mer som relevant\n\nErfarenhet av arbete inom service\nF\u00f6rm\u00e5ga att uttrycka dig v\u00e4l i tal och skrift p\u00e5 svenska\nB-k\u00f6rkort\n\nDet \u00e4r \u00e4ven meriterande med:\nUtbildning med inriktning mot IT\nErfarenhet av arbete i Kriminalv\u00e5rdens k\u00e4rnverksamhet\nErfarenhet av support till slutanv\u00e4ndare\nErfarenhet av service med inriktning mot IT eller teknik\nErfarenhet av arbete som onsite tekniker eller liknande\nKunskap och f\u00f6rst\u00e5else av tj\u00e4nstehantering och dess support\nKunskap om h\u00e5rdvara g\u00e4llande PC, tunna terminaler, b\u00e4rbara datorer, skrivare, videoutrustning\nF\u00f6rst\u00e5else f\u00f6r komplexiteten med att arbeta i st\u00f6rre organisationer\n\n\u00d6vrigt\nKriminalv\u00e5rden har valt att ta bort det personliga brevet och ersatt det med urvalsfr\u00e5gor som \u00e4r relevanta f\u00f6r tj\u00e4nsten. Svaren i urvalsfr\u00e5gorna och CV ligger till grund f\u00f6r om du \u00e4r kvalificerad att g\u00e5 vidare i processen.\nF\u00f6r att bli aktuell f\u00f6r anst\u00e4llning inom Kriminalv\u00e5rden kr\u00e4vs att du motsvarar h\u00f6gt st\u00e4llda krav g\u00e4llande l\u00e4mplighet, omd\u00f6me, s\u00e4kerhets- och sekretessmedvetande och att du f\u00f6ljer g\u00e4llande lagar. Det inneb\u00e4r att du st\u00e5r upp f\u00f6r demokratiska v\u00e4rderingar och den statliga v\u00e4rdegrund som g\u00e4ller f\u00f6r Kriminalv\u00e5rdens verksamhet.\nVissa befattningar \u00e4r placerade i s\u00e4kerhetsklass och d\u00e5 kommer en s\u00e4kerhetspr\u00f6vning med registerkontroll att genomf\u00f6ras innan beslut om anst\u00e4llning fattas. F\u00f6r vissa s\u00e4kerhetsklassade tj\u00e4nster kr\u00e4vs svenskt medborgarskap. Kriminalv\u00e5rden v\u00e4lkomnar s\u00f6kande med olika bakgrund och erfarenheter. L\u00e4s mer om s\u00e4kerhetspr\u00f6vning h\u00e4r: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/sakerhetsprovning-vid-rekrytering\/\nBefattningen kan inneb\u00e4ra krigsplacering vid Kriminalv\u00e5rden. L\u00e4s mer om krigsplacering h\u00e4r: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/krigsplacering\/\nIndividuell l\u00f6nes\u00e4ttning till\u00e4mpas.\nProvanst\u00e4llning kan komma att till\u00e4mpas.\nKriminalv\u00e5rden str\u00e4var efter en j\u00e4mn k\u00f6nsf\u00f6rdelning och \u00f6kad m\u00e5ngfald.\u00a0\nF\u00f6r att skicka in din ans\u00f6kan, klicka p\u00e5 ans\u00f6kningsl\u00e4nken i annonsen. Fr\u00e5gor om hur du ans\u00f6ker och l\u00e4gger in ditt CV st\u00e4ller du direkt till Varbi. Fr\u00e5gor om specifika jobb besvaras av den kontaktperson som anges i annonsen.\u00a0\nVi undanber oss v\u00e4nligen men best\u00e4mt direktkontakt med bemannings- och rekryteringsf\u00f6retag samt f\u00f6rs\u00e4ljare av rekryteringsannonser. Kriminalv\u00e5rden har upphandlade avtal.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"S\u00f6dra Malmgatan 10","full_address":null,"city":"Kalmar","country":"SE","latitude":56.666489025838,"longitude":16.35469843266},"metadata":{"region":"Kalmar l\u00e4n","duration":"Tills vidare","employer":"Kriminalv\u00e5rden","postcode":"39249","positions":1,"profession":"IT-tekniker\/Datatekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"http:\/\/kriminalvarden.varbi.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Olof Carlstein (SEKO)","driving_license":true,"employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"IT-avdelningen","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"077-2280800","owner_email":"Olof.Carlstein@Kriminalvarden.se","images":[],"published_at":"2026-08-27T00:00:19+00:00","expires_at":"2026-09-17T23:59:59+00:00","created_at":"2026-08-27T03:28:04+00:00","updated_at":"2026-08-27T04:00:53+00:00"}}