{"data":{"id":159059,"slug":"norsktalande-kundtjanstmedarbetare-2","type":"job","title":"Norwegian-Speaking Customer Service Representative","description":"About the Position\nWe are seeking service-oriented and communicative customer service representatives for our client, where you will have the opportunity to work with customer service and support in the Swedish and Nordic market.\nIn this role, you will be in contact with customers and partners, helping to resolve questions and cases in a professional and efficient manner. You will primarily work via email, phone, and chat.\n \nResponsibilities\nAs a customer service representative, your main responsibilities will include:\nHandle customer cases and provide professional service\nRespond to inquiries via email, phone, and chat\nManage internal and external communication\nRegister and administer cases in various systems\nContribute to a positive customer experience\n\nThis is a full-time consultant position based in Stockholm. The assignment is initially for six months, with excellent opportunities for extension.\nWorking hours are 08:00\u201317:00, and work on alternating weekends may occur.\n \nAbout You\nWe are looking for someone with experience in customer service or customer support. You are comfortable communicating with different types of people and enjoy a role where you can help customers and find solutions to their questions and needs.\nWe are looking for someone who has:\nExperience in customer service or support in a similar role\nSecondary school education\nVery good knowledge of Swedish and English, both spoken and written\nGood knowledge of Norwegian, both spoken and written\nGood computer and system skills\n\nWe also see that you work in a structured manner and can easily handle multiple cases in parallel. You are thorough and solution-oriented while ensuring quality and a pleasant manner of interaction.\n \nContact Information\nIf you have questions about the position or process, please feel free to contact the responsible recruiter: Sofia Fahl\u00e9n via sofia.fahlen@adecco.se\nIf you have questions regarding registration, please contact support via info@adecco.se\nNOTE - we do not accept applications via email.\n \nWe look forward to receiving your application!","language":"sv","is_translated":true,"title_original":"Norsktalande kundtj\u00e4nstmedarbetare","description_original":"Om tj\u00e4nsten\nVi s\u00f6ker serviceinriktade och kommunikativa kundtj\u00e4nstmedarbetare till v\u00e5r kund d\u00e4r du f\u00e5r m\u00f6jlighet att arbeta med kundservice och support p\u00e5 den svenska och nordiska marknaden.\nI rollen har du kontakt med kunder och samarbetspartners och hj\u00e4lper till att l\u00f6sa fr\u00e5gor och \u00e4renden p\u00e5 ett professionellt och effektivt s\u00e4tt. Du kommer huvudsakligen att arbeta via e-post, telefon och chatt.\n \nArbetsuppgifter\nI din roll som kundtj\u00e4nstmedarbetare kommer dina huvudsakliga arbetsuppgifter inneb\u00e4ra: \nHantera kund\u00e4renden och ge professionell service \nBesvara fr\u00e5gor via e-post, telefon och chatt \nHantera intern och extern kommunikation \nRegistrera och administrera \u00e4renden i olika system \nBidra till en positiv kundupplevelse \n\nTj\u00e4nsten \u00e4r ett heltidsuppdrag som konsult med placering i Stockholm. Uppdraget p\u00e5g\u00e5r initialt i sex m\u00e5nader, med mycket goda m\u00f6jligheter till f\u00f6rl\u00e4ngning.\nArbetstiderna \u00e4r f\u00f6rlagda till kl. 08.00\u201317.00 och arbete varannan helg f\u00f6rekommer.\n \nOm dig\nVi s\u00f6ker dig som har erfarenhet av kundservice eller kundtj\u00e4nstarbete. Du \u00e4r van vid att kommunicera med olika typer av m\u00e4nniskor och trivs i en roll d\u00e4r du f\u00e5r hj\u00e4lpa kunder och hitta l\u00f6sningar p\u00e5 deras fr\u00e5gor och behov.\nVi s\u00f6ker dig som har:\nErfarenhet av kundtj\u00e4nst eller kundservice i en likv\u00e4rdig roll\nGymnasieutbildning\nMycket goda kunskaper i svenska och engelska, b\u00e5de i tal och skrift\nGoda kunskaper i norska, i b\u00e5de tal och skrift\nGod dator- och systemvana\n\nVidare ser vi att du arbetar strukturerat och har l\u00e4tt f\u00f6r att hantera flera \u00e4renden parallellt. Du \u00e4r noggrann och l\u00f6sningsorienterad samtidigt som du s\u00e4kerst\u00e4ller kvalitet och ett trevligt bem\u00f6tande.\n \nKontaktuppgifter\nHar du fr\u00e5gor om tj\u00e4nsten eller processen \u00e4r du varmt v\u00e4lkommen att kontakta ansvarig rekryterare: Sofia Fahl\u00e9n via sofia.fahlen@adecco.se\nHar du fr\u00e5gor ang\u00e5ende registrering, var god kontakta supporten via info@adecco.se\nOBS - vi tar inte emot ans\u00f6kningar via mejl.\n \nV\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Svetsarv\u00e4gen 8","full_address":null,"city":"SOLNA","country":"SE","latitude":59.359119792487,"longitude":17.978178602473},"metadata":{"region":"Stockholms l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"ADECCO SWEDEN AKTIEBOLAG","postcode":"17141","positions":5,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.adecco.com\/sv-se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Sofia Fahl\u00e9n","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Adecco","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"Sofia.Fahlen@adecco.se","images":[],"published_at":"2026-08-17T16:12:08+00:00","expires_at":"2026-09-16T23:59:59+00:00","created_at":"2026-08-18T03:55:07+00:00","updated_at":"2026-08-19T02:55:01+00:00"}}