{"data":{"id":175454,"slug":"norsktalande-kundtjanstmedarbetare-3","type":"job","title":"Norwegian-Speaking Customer Service Representative","description":"Do you speak fluent Norwegian and want to work with customer service remotely? Take the opportunity to use your language skills to provide excellent service and support for one of our clients!\n\nAbout the Position\n\nAs a Customer Service Representative with us, you will represent Releasy and be an important part of creating positive customer experiences for one of our clients.\n\nIn this role, you will:\n\nBe the primary point of contact for customers via phone and email. Other communication channels such as chat and social media may occur depending on the assignment.\nHandle customer inquiries and resolve various types of issues with a focus on meeting customer needs.\nProvide accurate information about products and services and guide customers through different processes.\nYour main objective is to actively work to ensure high customer satisfaction and create memorable experiences for our customers.\n\n\nTo ensure you get a good introduction to the work, the employment begins with 1 week of training combined with 1 week of practical work. It is a constantly learning and developing environment where you will learn new things and develop over time.\n\nThis position is a permanent employment that begins with a 6-month probationary period.\n\nWorking hours are varying and scheduled within the client's business hours, which are Monday-Friday 07:30-17:00. Times may change.\n\nTraining starts by agreement as we use continuous recruitment for this position.\n\nThe position can be performed remotely, but we prefer a hybrid solution where you have the opportunity to work from our office in Bor\u00e5s from time to time.\n\nQualifications and Skills\n\nFluent Norwegian in speech and writing\nGood knowledge of Swedish, both spoken and written\nGood knowledge of English, both spoken and written\nGood computer and system skills\nStrong communication skills\nPrevious experience in customer service or sales is a merit\n\n\nWe are looking for someone who is self-driven and has a strong passion for delivering excellent customer service. You are driven by working goal-oriented and strive to achieve excellent results. You have a natural ability to anticipate problems and find practical solutions. Furthermore, you can handle stress and quickly adapt to new situations in your daily work environment.\n\nApplication and Process\n\nAre you the person we are looking for? Submit your application today! Applications are handled continuously, which means the position may be filled before the final application deadline.\n\nAt Releasy, it is important that every application is handled fairly and objectively. To ensure that we recruit the right employees, we use a structured recruitment process.\n\nThe process begins with screening questions where we ensure that the basic requirements for the position are met. After that, you will receive an invitation to a background check, which you retrieve and review yourself before you choose whether to share it with the recruiter. Automated systems may be involved in the process, but all decisions are made by people. We conduct background checks to ensure a safe and fair recruitment process. It is part of our quality work and helps us create a safe work environment for both our customers and employees.\n\nIf you proceed in the process, you will be invited to tests and interviews, where we focus on evaluating your competence and potential to succeed in the role. We also conduct digital reference checks to verify previous experience and get a broader picture of your work capacity.\n\nIf you have questions about the position, you are welcome to contact the responsible recruiter at: olivia.johansson@releasy.se\n\nWe handle our recruitment internally and kindly ask that recruitment firms do not contact us\n\n\n\nReleasy is one of the Nordic region's leading providers of outsourced customer service and a partner to companies in, among others, telecom, media, e-commerce, the travel industry, and the public sector. We help our clients create excellent customer experiences across all channels \u2013 social media, chat, email, and phone.\n\nWith over 40 years of experience and around 1,500 employees in Sweden, Norway, Finland, and Spain, we have built up deep and broad expertise in customer service. Our competence, combined with a strong focus on quality and customer satisfaction, enables us to deliver solutions that create value \u2013 both for you and your customers.","language":"sv","is_translated":true,"title_original":"Norsktalande kundtj\u00e4nstmedarbetare","description_original":"Talar du flytande norska och vill arbeta med kundservice p\u00e5 distans? Ta d\u00e5 chansen att anv\u00e4nda dina spr\u00e5kkunskaper f\u00f6r att ge f\u00f6rstklassig service och support f\u00f6r en av v\u00e5ra uppdragsgivare!\n\nOm tj\u00e4nsten\n\n\nSom Kundtj\u00e4nstmedarbetare hos oss kommer du att representera Releasy och v\u00e5r Uppdragsgivare Ellos Group Norge, en ledande e-handelsakt\u00f6r f\u00f6r mode, hem och sk\u00f6nhet i Norden\n\nDu kommer att vara den prim\u00e4ra kontaktpunkten f\u00f6r privata kunder via samtal och mejl\n\nDina huvudsakliga arbetsuppgifter inkluderar hantering av kundf\u00f6rfr\u00e5gningar och l\u00f6sa eventuella problem med fokus p\u00e5 att tillgodose kundens behov\n\nDu f\u00f6rv\u00e4ntas ocks\u00e5 ge korrekt information om produkter\/tj\u00e4nster samt v\u00e4gleda kunder genom olika processer\n\nDin fr\u00e4msta m\u00e5ls\u00e4ttning \u00e4r att aktivt jobba f\u00f6r att s\u00e4kerst\u00e4lla h\u00f6g kundn\u00f6jdhet och skapa minnesv\u00e4rda upplevelser f\u00f6r v\u00e5ra kunder\n\n\n\nF\u00f6r att du ska f\u00e5 en bra introduktion i arbetet b\u00f6rjar anst\u00e4llningen med 2 veckor utbildning kombinerat med praktiskt arbete. Det \u00e4r en st\u00e4ndigt l\u00e4rande och utvecklande milj\u00f6 d\u00e4r du med tiden kommer f\u00e5 l\u00e4ra dig nya saker och utvecklas.\n\nTj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning som inleds med 6 m\u00e5naders provanst\u00e4llning. Det \u00e4r varierande arbetstider f\u00f6rlagda inom uppdragets \u00f6ppettider som \u00e4r m\u00e5ndag-fredag 07:00-17:00. Utbildningsstart \u00e4r enligt \u00f6verenskommelse d\u00e5 vi till\u00e4mpar l\u00f6pande tills\u00e4ttning f\u00f6r denna tj\u00e4nst.\n\nTj\u00e4nsten kan utf\u00f6ras p\u00e5 distans, men vi ser g\u00e4rna en hybridl\u00f6sning d\u00e4r du har m\u00f6jlighet att arbeta fr\u00e5n v\u00e5rat kontor i Bor\u00e5s emellan\u00e5t.\n\nKvalifikationer och f\u00e4rdigheter\n\n\nFlytande norska i tal och skrift\n\nGoda kunskaper i svenska b\u00e5de muntligt och skriftligt\n\nGoda kunskaper i engelska b\u00e5de muntligt och skriftligt\n\nGod dator- och systemkompetens\n\nStarka kommunikationsf\u00e4rdigheter\n\nTidigare erfarenhet av kundbem\u00f6tande service eller f\u00f6rs\u00e4ljning \u00e4r meriterande\n\n\n\nVi s\u00f6ker dig som \u00e4r sj\u00e4lvg\u00e5ende och har en stark passion f\u00f6r att leverera f\u00f6rstklassig kundservice. Du drivs av att arbeta m\u00e5linriktat och str\u00e4var efter att uppn\u00e5 utm\u00e4rkta resultat. Du har en naturlig f\u00f6rm\u00e5ga att f\u00f6rutse problem och hitta praktiska l\u00f6sningar. Dessutom kan du hantera stress och snabbt anpassa dig till nya situationer i din dagliga arbetsmilj\u00f6.\n\nAns\u00f6kan och process\n\n\u00c4r du den vi s\u00f6ker efter? Skicka in din ans\u00f6kan redan idag! Ans\u00f6kningar hanteras l\u00f6pande vilket inneb\u00e4r att rollen kan bli tillsatt innan sista ans\u00f6kningsdatum.\n\nP\u00e5 Releasy \u00e4r det viktigt att varje ans\u00f6kan hanteras r\u00e4ttvist och objektivt. F\u00f6r att s\u00e4kerst\u00e4lla att vi rekryterar r\u00e4tt medarbetare anv\u00e4nder vi en strukturerad rekryteringsprocess.\n\nProcessen inleds med urvalsfr\u00e5gor d\u00e4r vi s\u00e4kerst\u00e4ller att grundkraven f\u00f6r tj\u00e4nsten \u00e4r uppfyllda. D\u00e4refter f\u00e5r du en inbjudan till bakgrundskontroll, som du sj\u00e4lv h\u00e4mtar och tar del av innan du v\u00e4ljer om du vill dela den vidare med rekryterare. Automatiska system kan komma att vara involverade i processen, men alla beslut fattas av m\u00e4nniskor. Vi genomf\u00f6r bakgrundskontroller i syfte att s\u00e4kerst\u00e4lla en trygg och r\u00e4ttvis rekryteringsprocess. Det \u00e4r en del av v\u00e5rt kvalitetsarbete och hj\u00e4lper oss att skapa en s\u00e4ker arbetsmilj\u00f6 f\u00f6r b\u00e5de v\u00e5ra kunder och medarbetare.\n\nOm du g\u00e5r vidare i processen kommer du att bli inbjuden till tester och intervjuer, d\u00e4r vi fokuserar p\u00e5 att utv\u00e4rdera din kompetens och potential att lyckas i rollen. Vi genomf\u00f6r \u00e4ven digital referenstagning f\u00f6r att verifiera tidigare erfarenheter och f\u00e5 en bredare bild av din arbetskapacitet.\n\nVid fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryterare p\u00e5: olivia.johansson@releasy.se\n\nVi hanterar v\u00e5r rekrytering internt och undanber oss v\u00e4nligen kontakt fr\u00e5n rekryteringsfirmor\n\n\n\nReleasy \u00e4r en av Nordens ledande akt\u00f6rer av outsourcad kundservice och partner till f\u00f6retag inom bland annat telekom, media, e-handel, resebranschen och offentlig sektor. Vi hj\u00e4lper v\u00e5ra uppdragsgivare att skapa f\u00f6rstklassiga kundupplevelser i alla kanaler \u2013 sociala medier, chatt, e\u2011post och telefon.\n\nMed \u00f6ver 40 \u00e5rs erfarenhet och omkring 1500 medarbetare i Sverige, Norge, Finland och Spanien har vi byggt upp en djup och bred expertis inom kundservice. V\u00e5r kompetens, kombinerad med ett starkt fokus p\u00e5 kvalitet och kundn\u00f6jdhet, g\u00f6r att vi kan leverera l\u00f6sningar som skapar v\u00e4rde - b\u00e5de f\u00f6r dig och dina kunder.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Bor\u00e5s","country":"SE","latitude":57.715411469245,"longitude":12.929380083663},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Releasy Customer Management AB","postcode":"50430","positions":2,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Releasy Customer Management AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":6,"ai_vendor_counts":{"meta":3,"other":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"olivia.johansson@releasy.se","images":[],"published_at":"2026-08-27T17:18:46+00:00","expires_at":"2026-09-26T23:59:59+00:00","created_at":"2026-08-28T03:18:56+00:00","updated_at":"2026-09-02T02:54:27+00:00"}}