{"data":{"id":215774,"slug":"nova-vaxer-vill-du-vaxa-med-oss","type":"job","title":"Nova is growing. Do you want to grow with us?","description":"Do you have strong knowledge of Nova and enjoy helping others get more out of the system? Are you pedagogical, solution-oriented, and curious about how technology can simplify customers' daily work? Then the role of Product Specialist at Sokigo might be for you.\n\nWe are now looking for a Product Specialist for Nova, our case management system used by many Swedish municipalities, including building permit departments. You will become part of the team that helps our customers use and develop Nova according to their needs and work processes.\n\nAbout the role\nAs a Product Specialist, you work closely with our customers and help them get maximum value from Nova. You guide and train users, answer questions, and help customers find smarter and more efficient ways to work in the system.\n\nYou conduct training for both individual users and larger groups and take on smaller consulting assignments where you help customers develop their work processes. You also serve as support to our support team on questions that require deeper knowledge of Nova.\n\nThe role sits at the intersection of operations, technology, and customer needs, and suits you if you enjoy understanding both how a system works and how it can create value in the customer's daily work.\n\nIn this role, you will, among other things:\n\nTrain and guide customers in the use of Nova.\n\nProvide advice on how the system can be used to support and streamline the customer's work processes.\n\nConduct smaller consulting assignments related to customers' processes and use of Nova.\n\nProvide support to the support team on complex questions that require in-depth system knowledge.\n\nContribute knowledge and experiences from customer interactions to the team's continued work and development.\n\nWho are we looking for?\nWe are looking for someone with very strong knowledge of Nova and hands-on experience working in the system. You find it easy to understand different organizations' needs and enjoy helping others find solutions that work in practice.\n\nTo succeed in the role, we believe that you:\n\nAre pedagogical and communicative and can make systems and features understandable to different types of users.\n\nAre service-oriented and solution-focused with a genuine interest in customer needs.\n\nAre structured and take responsibility for driving your tasks forward.\n\nAre curious about technology and want to understand how systems, processes, and operations connect.\n\nAre flexible and enjoy working in a role where needs and tasks can vary.\n\nAre relationship-building and appreciate working closely with both customers and colleagues.\n\nQualifications\nVery strong knowledge of Nova, built on hands-on experience working in the system.\n\nInterest in technology and a desire to understand how different systems and solutions connect.\n\nVery strong ability to express yourself in Swedish, both verbally and in writing.\n\nAbout Sokigo\nSokigo is Sweden's largest supplier of system solutions for the municipal market. We are an ambitious company that is passionate about long-term relationships and creating profitability for our customers. As an employee with us, you get access to a wide range of benefits, including generous wellness allowance and health insurance. You get to work with over 250 friendly and engaged colleagues.\n\nSokigo is part of the modern and sustainable working life \u2013 we have a positive approach to hybrid work from home and the office, where we meet at least two days per week.\n\nSokigo is part of the Addnode Group.\n\nGood to know\nOther\nThe position is a permanent full-time employment with start date by agreement.\n\nThe work location for this position is our office in Sundbyberg, but other locations where Sokigo has offices may be relevant for the right person.\n\nSelection is ongoing so submit your application as soon as possible.\n\nAs a routine, we always conduct background checks on intended candidates.\n\nTo create a fair and accurate recruitment process, we use personality and capacity tests in our selection.\n\nWork samples may occur. We decline contact from recruitment agencies.\n\nWant to know more?\nAbout the role: Anna.tell@sokigo.com\nAbout the process: simon.weidenberg@sokigo.com","language":"sv","is_translated":true,"title_original":"Nova v\u00e4xer. Vill du v\u00e4xa med oss?","description_original":"Har du god kunskap om Nova och trivs med att hj\u00e4lpa andra att f\u00e5 ut mer av systemet? \u00c4r du pedagogisk, l\u00f6sningsorienterad och nyfiken p\u00e5 hur teknik kan f\u00f6renkla kundernas vardag? D\u00e5 \u00e4r rollen som Produktspecialist hos oss p\u00e5 Sokigo n\u00e5got f\u00f6r dig.\nVi s\u00f6ker nu en Produktspecialist till Nova, v\u00e5rt systemst\u00f6d f\u00f6r \u00e4rendehantering som anv\u00e4nds av m\u00e5nga av Sveriges kommuner, bland annat inom bygglov. Du blir en del av teamet som hj\u00e4lper v\u00e5ra kunder att anv\u00e4nda och utveckla Nova utifr\u00e5n sina behov och arbetss\u00e4tt.\nOm rollen\nSom Produktspecialist arbetar du n\u00e4ra v\u00e5ra kunder och hj\u00e4lper dem att f\u00e5 st\u00f6rsta m\u00f6jliga nytta av Nova. Du v\u00e4gleder och utbildar anv\u00e4ndare, svarar p\u00e5 fr\u00e5gor och hj\u00e4lper kunder att hitta smartare och mer effektiva s\u00e4tt att arbeta i systemet.\nDu h\u00e5ller utbildningar f\u00f6r s\u00e5v\u00e4l enskilda anv\u00e4ndare som st\u00f6rre grupper och tar dig an mindre konsultuppdrag d\u00e4r du hj\u00e4lper kunden att utveckla sina arbetss\u00e4tt och processer. Du fungerar \u00e4ven som ett st\u00f6d till v\u00e5r support i fr\u00e5gor som kr\u00e4ver djupare kunskap om Nova.\nRollen befinner sig i gr\u00e4nslandet mellan verksamhet, teknik och kund och passar dig som tycker om att f\u00f6rst\u00e5 b\u00e5de hur ett system fungerar och hur det kan skapa v\u00e4rde i kundens vardag.\nI rollen kommer du bland annat att:\n\nUtbilda och v\u00e4gleda kunder i anv\u00e4ndningen av Nova.\n\n\nGe r\u00e5d kring hur systemet kan anv\u00e4ndas f\u00f6r att st\u00f6dja och effektivisera kundens arbetss\u00e4tt.\n\n\nGenomf\u00f6ra mindre konsultuppdrag kopplade till kundernas processer och anv\u00e4ndning av Nova.\n\n\nVara ett st\u00f6d till supporten i mer komplexa fr\u00e5gor som kr\u00e4ver f\u00f6rdjupad systemkunskap.\n\n\nBidra med kunskap och erfarenheter fr\u00e5n kunddialoger till teamets fortsatta arbete och utveckling.\n\nVem s\u00f6ker vi?\nVi s\u00f6ker dig som har mycket god f\u00f6rst\u00e5else f\u00f6r Nova och egen erfarenhet av att arbeta i systemet. Du har l\u00e4tt f\u00f6r att s\u00e4tta dig in i olika verksamheters behov och tycker om att hj\u00e4lpa andra att hitta l\u00f6sningar som fungerar i praktiken.\nF\u00f6r att lyckas i rollen tror vi att du:\n\n\u00c4r pedagogisk och kommunikativ och kan g\u00f6ra system och funktioner begripliga f\u00f6r olika typer av anv\u00e4ndare.\n\n\n\u00c4r serviceinriktad och l\u00f6sningsorienterad med ett genuint intresse f\u00f6r kundens behov.\n\n\n\u00c4r strukturerad och tar ansvar f\u00f6r att driva dina uppgifter fram\u00e5t.\n\n\n\u00c4r nyfiken p\u00e5 teknik och vill f\u00f6rst\u00e5 hur system, processer och verksamhet h\u00e4nger ihop.\n\n\n\u00c4r flexibel och trivs i en roll d\u00e4r behoven och arbetsuppgifterna kan variera.\n\n\n\u00c4r relationsskapande och uppskattar att arbeta n\u00e4ra b\u00e5de kunder och kollegor.\n\nKvalifikationer\nMycket god kunskap om Nova, byggd p\u00e5 egen erfarenhet av att arbeta i systemet.\n\n\nIntresse f\u00f6r teknik och en vilja att f\u00f6rst\u00e5 hur olika system och l\u00f6sningar h\u00e4nger ihop.\n\n\nMycket god f\u00f6rm\u00e5ga att uttrycka dig p\u00e5 svenska, b\u00e5de i tal och skrift.\n\nOm Sokigo\nSokigo \u00e4r Sveriges st\u00f6rsta leverant\u00f6r av systeml\u00f6sningar f\u00f6r den kommunala marknaden. Vi \u00e4r ett ambiti\u00f6st f\u00f6retag som brinner f\u00f6r l\u00e5ngvariga relationer och att skapa l\u00f6nsamhet f\u00f6r v\u00e5ra kunder. Som anst\u00e4lld hos oss f\u00e5r du ta del av ett brett utbud utan f\u00f6rm\u00e5ner, som gener\u00f6st friskv\u00e5rdsbidrag och sjukv\u00e5rdsf\u00f6rs\u00e4kring. Du f\u00e5r jobba med \u00f6ver 250 trevliga och engagerade arbetskamrater.\nSokigo \u00e4r en del av det moderna och h\u00e5llbara arbetslivet \u2013 vi har en positiv inst\u00e4llning till hybridarbete hemifr\u00e5n och kontoret, d\u00e4r vi m\u00f6ts \u00e5tminstone tv\u00e5 dagar per vecka.\nSokigo \u00e4r en del av koncernen Addnode Group.\nBra att veta\u00d6vrigt\nTj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning p\u00e5 heltid med tilltr\u00e4de enligt \u00f6verenskommelse.\nPlaceringsorten f\u00f6r denna tj\u00e4nst avser v\u00e5rt kontor i Sundbyberg, men \u00e4ven andra orter d\u00e4r Sokigo har kontor kan komma i fr\u00e5ga f\u00f6r r\u00e4tt person.\nUrval sker l\u00f6pande s\u00e5 skicka in din ans\u00f6kan snarast.\nSom rutin utf\u00f6r vi alltid bakgrundskontroll p\u00e5 tillt\u00e4nkta kandidater.\nF\u00f6r att skapa en r\u00e4ttvis och tr\u00e4ffs\u00e4ker rekryteringsprocess, anv\u00e4nder vi oss utav personlighets- och kapacitetstester vid v\u00e5rt urval.\nArbetsprov kan f\u00f6rekomma. Vi undanber oss kontakt med rekryteringsf\u00f6retag.\nVill du veta mer?\nOm rollen: Anna.tell@sokigo.com\nOm processen: simon.weidenberg@sokigo.com","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"L\u00f6fstr\u00f6ms all\u00e9 1b","full_address":null,"city":"Sundbyberg","country":"SE","latitude":59.361485245325,"longitude":17.961458114841},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Sokigo AB","postcode":"17266","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/karriar.sokigo.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Sokigo","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":4,"bot_views_count":0,"ai_vendor_counts":{"openai":2,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"anna.tell@sokigo.com","images":[],"published_at":"2026-09-16T14:29:14+00:00","expires_at":"2026-10-18T23:59:59+00:00","created_at":"2026-09-17T03:56:00+00:00","updated_at":"2026-09-17T04:15:10+00:00"}}