{"data":{"id":172006,"slug":"onsite-tekniker-5","type":"job","title":"Onsite Technician","description":"Your New Position\nWe are seeking an experienced and service-oriented Senior Onsite Technician based in Gothenburg. In this role, you will have a central function in ensuring a stable, secure, and efficient IT work environment for the organization. You will work closely with users and be responsible for delivering qualified support as well as contributing to the development and improvement of our Onsite Support methods.\n\nMain Responsibilities\n\u2022 Ensure high quality in the local delivery of Onsite Support.\n\u2022 Manage and resolve hardware incidents and technical issues.\n\u2022 Serve as a technical expert and support resource for team colleagues.\n\u2022 Handle VIP and business-critical cases.\n\u2022 Install, configure, and deploy client equipment.\n\u2022 Manage documentation and knowledge articles.\n\u2022 Participate in major incidents and local projects.\n\u2022 Provide support for conference rooms, AV equipment, and printers.\n\nYour Background\nQualifications:\n\u2022 Several years of experience in Onsite Support or IT support.\n\u2022 Extensive experience troubleshooting IT hardware.\n\u2022 Good understanding of ITIL-based processes.\n\nRequirements\n\u2022 Fluent in Swedish and English.\n\u2022 Valid driver's license (Category B)\n\u2022 Must pass a security clearance with no criminal record and no payment defaults.\n\nYou as a Person\nWe are looking for someone who is social, service-oriented, and security-conscious. You thrive in a role where you meet users in different environments and have the ability to handle technical problems in a professional and discreet manner, even during ongoing meetings or other business-critical situations.\n\nYour Application\nWe present candidates on an ongoing basis, so please apply as soon as possible. For questions, contact omar.lordfye@thalamus.se or tilda.stenmark@thalamus.se\n\nWhat We Offer\nAs an employee at Thalamus, we offer a secure employment with a collective agreement (IT\/Telecom Agreement, not staffing agreement), wellness allowance, fixed monthly salary, pension, and more.\n\nAt Thalamus, community is an important part of our culture, which is why we organize team activities, summer parties, and Christmas celebrations. These are occasions when all consultants share experiences and joy with each other and our office team.\n\nYour New Employer\nThalamus has existed since 2000 and is now a steadily growing and profitable consulting and recruitment company specializing in IT & Technology.\n\nWe are a family-oriented company located in Alvik Strand, and our primary focus is on consulting services in the Stockholm region.\n\nOur core values are fast and pleasant, and you will experience this in our recruitment process and if you join us. If we were to describe ourselves, we would say we are a cheerful, knowledge-driven team whose work is characterized by quality, innovation, and personal commitment. We hope you want to become one of us!","language":"sv","is_translated":true,"title_original":"Onsite Tekniker","description_original":"Din nya tj\u00e4nst\nVi s\u00f6ker en erfaren och serviceorienterad Senior Onsite-tekniker med placering i G\u00f6teborg. I denna roll har du en central funktion i att s\u00e4kerst\u00e4lla en stabil, s\u00e4ker och effektiv IT-arbetsmilj\u00f6 f\u00f6r verksamheten. Du arbetar n\u00e4ra anv\u00e4ndarna och ansvarar f\u00f6r att leverera kvalificerad support samt bidra till utveckling och f\u00f6rb\u00e4ttring av v\u00e5ra arbetss\u00e4tt inom Onsite Support.   Huvudsakliga arbetsuppgifter \u2022 S\u00e4kerst\u00e4lla h\u00f6g kvalitet i den lokala leveransen av Onsite Support. \u2022 Hantera och l\u00f6sa h\u00e5rdvaruincidenter och tekniska problem. \u2022 Vara teknisk expert och st\u00f6d f\u00f6r kollegor inom teamet. \u2022 Hantera VIP- och verksamhetskritiska \u00e4renden. \u2022 Installera, konfigurera och leverera klientutrustning. \u2022 Ansvara f\u00f6r dokumentation och kunskapsartiklar. \u2022 Medverka vid st\u00f6rre incidenter och lokala projekt. \u2022 Ge support f\u00f6r konferensrum, AV-utrustning och skrivare.\nDin bakgrund\nKvalifikationer:  \u2022 Flera \u00e5rs erfarenhet av Onsite Support eller IT-support. \u2022 Mycket god erfarenhet av fels\u00f6kning i IT-h\u00e5rdvara. \u2022 God f\u00f6rst\u00e5else f\u00f6r ITIL-baserade processer.\nKrav \u2022 Mycket god svenska och engelska. \u2022 B-k\u00f6rkort\n\nKlarar en s\u00e4kerhetspr\u00f6vning och inget i belastningsregistret samt inga betalningsanm\u00e4rkningar. \n\nDu som person\nVi s\u00f6ker dig som \u00e4r social, serviceinriktad och s\u00e4kerhetsmedveten. Du trivs i en roll d\u00e4r du m\u00f6ter anv\u00e4ndare i olika milj\u00f6er och har f\u00f6rm\u00e5gan att p\u00e5 ett professionellt och diskret s\u00e4tt hantera tekniska problem, \u00e4ven under p\u00e5g\u00e5ende m\u00f6ten eller andra verksamhetskritiska situationer.\nDin ans\u00f6kan\nVi presenterar kandidater l\u00f6pande s\u00e5 ans\u00f6k s\u00e5 snart som m\u00f6jligt. Vid fr\u00e5gor kontakta omar.lordfye@thalamus.se eller tilda.stenmark@thalamus.se \nVi erbjuder dig\nSom anst\u00e4lld hos oss p\u00e5 Thalamus erbjuder vi en trygg anst\u00e4llning med kollektivavtal (IT\/ Telekomavtalet inte bemanningsavtalet), friskv\u00e5rdsbidrag, fast m\u00e5nadsl\u00f6n, pension mm.\nP\u00e5 Thalamus \u00e4r gemenskap en viktig del, vilket g\u00f6r att vi ordnar AW:s samt sommarfest och julbord. D\u00e5 brukar alla konsulter dela erfarenheter och gl\u00e4dje med varandra och oss p\u00e5 kontoret.\nDin nya arbetsgivare\nThalamus har funnits sedan \u00e5r 2000 och \u00e4r nu ett stadigt v\u00e4xande l\u00f6nsamt \u00a0konsult- och rekryteringsf\u00f6retag inom IT & Teknik.\nVi \u00e4r ett familj\u00e4rt bolag som i Alvik strand och v\u00e5r huvudsakliga fokus ligger p\u00e5 konsultverksamhet i Stockholms l\u00e4n.\nV\u00e5ra k\u00e4rnv\u00e4rden \u00e4r snabba och trevliga och att det kommer du att m\u00e4rka i rekryteringsprocessen och om du b\u00f6rjar arbeta hos oss. Om vi skulle beskriva oss sj\u00e4lva skulle det vara att vi \u00e4r ett glatt, kunskapsdrivet g\u00e4ng vars arbete k\u00e4nnetecknas av kvalitet, nyt\u00e4nkande och personligt engagemang. Hoppas du vill bli en av oss?","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Gothenburg University","full_address":null,"city":"Gothenburg","country":"SE","latitude":57.7119231,"longitude":11.9822532},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Thalamus it consulting AB","postcode":"40530","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.thalamustech.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Thalamus IT","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"omar.lordfye@thalamus.se","images":[],"published_at":"2026-08-25T14:16:22+00:00","expires_at":"2027-02-21T23:59:59+00:00","created_at":"2026-08-26T03:21:03+00:00","updated_at":"2026-08-26T04:01:13+00:00"}}