{"data":{"id":131503,"slug":"operations-manager-region-norr","type":"job","title":"Operations Manager - Region Norr","description":"Hemfrid continues to grow \u2013 and now we're taking the next major step. This year we're opening new offices in Ume\u00e5 and Sundsvall, marking the start of Region Norr. We're looking for the leader who will build and develop our new region. As Operations Manager, you'll have a unique opportunity to lay the foundation for Hemfrid's continued expansion in northern Sweden, build a strong leadership team, and create a profitable operation with ambitious goals. This is a role for someone who wants to combine strategic leadership with operational responsibility \u2013 and who is motivated by being part of building something from the ground up.\n\nAbout Hemfrid & KEYTO Group\nHemfrid is Sweden's leading company in home-based services and is a central company within the KEYTO Group. The group brings together some of the Nordic region's strongest service companies specializing in household services, with over 4,500 employees in Sweden and the United Kingdom. This includes Hemfrid, Hemfixarna, GreenThumb, Veterankraft, Servly, and Enspecta, all with the ambition to develop the future of service experiences through innovation, entrepreneurship, and high quality.\nWe're on an exciting growth journey where we expand continuously both organically and through company acquisitions, together with driven employees and strong entrepreneurial cultures. We're looking for you to join us and help enable companies and colleagues to develop and grow in an expansive environment.\n\nAbout the Role\nAs Operations Manager, you have overall responsibility for Hemfrid's operations in Region Norr. This is a strategic leadership role where you lead through other managers and are responsible for the region's development, growth, and profitability. You have people management responsibility for the region's Area Managers, who in turn lead our collectively employed staff and manage daily operations. Initially, you will lead two Area Managers, but the ambition is for Region Norr to continue growing as we establish ourselves in more locations.\n\nAlthough the role has a clear strategic focus, we're looking for an unpretentious leader who thrives close to operations. When needed, you're prepared to support day-to-day operations and cover for an Area Manager in case of, for example, absence. You see it as a natural part of leadership to be there when operations need you most.\n\nSince you're responsible for multiple offices within a growing region, a hands-on leadership style is essential. The role therefore involves regular travel between our offices in Region Norr to be close to operations, support your Area Managers, and create good conditions for both employees and business.\n\nIn this role, you're responsible for:\nLeading, coaching, and developing the region's Area Managers.\n\nOwning the region's results, budget, and long-term profitability development.\n\nDriving the establishment and continued growth of Hemfrid's operations in Region Norr.\n\nEnsuring efficient operations with high quality, good customer experience, and engaged employees.\n\nMonitoring and developing operations through analysis of key metrics and business results.\n\nDriving change and improvement initiatives and implementing new ways of working.\n\nWorking closely with other functions within Hemfrid to create the best possible conditions for the region's development.\n\nWhen needed, supporting day-to-day operations and covering for an Area Manager.\n\nYour Profile\nWe're looking for someone with experience leading other managers and who enjoys building organizations, developing people, and creating results. You're comfortable taking comprehensive responsibility and are motivated by combining strategic work with close operational leadership. As a leader, you're clear, confident, and communicative. You create engagement by providing direction, building structure, and being close to operations. At the same time, you have a genuine interest in people and actively work to develop both your employees and the organization. You have a strong business understanding and are motivated by developing both people and operations. Following up on results, identifying improvement opportunities, and driving growth are natural parts of your leadership.\n\nWe believe you have:\nMultiple years of experience leading other managers with full people management responsibility.\n\nMultiple years of experience with full P&L responsibility.\n\nGood experience working goal-oriented and monitoring operations through relevant key metrics.\n\nFluent knowledge of Swedish and English, spoken and written.\n\nA B-class driving license.\n\nExperience from a similar industry or other labor-intensive operations is strongly meriting.\n\nExperience with services to private customers is meriting.\n\nPractical Information\nThis is a full-time position starting by agreement. The role involves responsibility for our operations in Region Norr, with our first establishments in Ume\u00e5 and Sundsvall. Travel between offices is a natural part of the position, and we'd prefer you to be based in, or between, one of our two expansion locations.\n\nIf you have any questions, please contact the responsible recruiter at john.virdeborn@hemfrid.se.\n\nWe look forward to your application! \ud83c\udf1f","language":"sv","is_translated":true,"title_original":"Operations Manager - Region Norr","description_original":"Hemfrid forts\u00e4tter att v\u00e4xa \u2013 och nu tar vi n\u00e4sta stora steg. Under \u00e5ret \u00f6ppnar vi nya kontor i Ume\u00e5 och Sundsvall, vilket inneb\u00e4r starten f\u00f6r Region Norr. Nu s\u00f6ker vi den ledare som ska bygga upp och utveckla v\u00e5r nya region. Som Operations Manager f\u00e5r du en unik m\u00f6jlighet att s\u00e4tta grunden f\u00f6r Hemfrids fortsatta expansion i norra Sverige, bygga ett starkt ledarteam och skapa en l\u00f6nsam verksamhet med h\u00f6ga ambitioner. Det h\u00e4r \u00e4r en roll f\u00f6r dig som vill kombinera strategiskt ledarskap med operativt ansvar \u2013 och som motiveras av att f\u00e5 vara med och bygga n\u00e5got fr\u00e5n grunden.\n Om Hemfrid & KEYTO Group\nHemfrid \u00e4r Sveriges ledande f\u00f6retag inom hemn\u00e4ra tj\u00e4nster och \u00e4r ett centralt bolag inom koncernen KEYTO Group. Koncernen samlar n\u00e5gra av Nordens starkaste servicebolag inom tj\u00e4nster f\u00f6r hemmet, med \u00f6ver 4 500 medarbetare i Sverige och Storbritannien. H\u00e4r ing\u00e5r bland annat Hemfrid, Hemfixarna, GreenThumb, Veterankraft, Servly och Enspecta, alla med ambitionen att utveckla framtidens serviceupplevelse genom innovation, entrepren\u00f6rskap och h\u00f6g kvalitet.\nVi befinner oss p\u00e5 en sp\u00e4nnande tillv\u00e4xtresa d\u00e4r vi v\u00e4xer st\u00e4ndigt b\u00e5de organiskt och genom bolagsf\u00f6rv\u00e4rv, tillsammans med drivna medarbetare och starka entrepren\u00f6rsdrivna kulturer. Vi s\u00f6ker dig som tillsammans med oss vill m\u00f6jligg\u00f6ra f\u00f6r bolag och kollegor att utvecklas och v\u00e4xa i en expansiv milj\u00f6.  \nOm rollen\nSom Operations Manager har du det \u00f6vergripande ansvaret f\u00f6r Hemfrids verksamhet i Region Norr. Det h\u00e4r \u00e4r en strategisk ledarroll d\u00e4r du leder genom andra ledare och ansvarar f\u00f6r regionens utveckling, tillv\u00e4xt och l\u00f6nsamhet. Du har personalansvar f\u00f6r regionens Area Managers, som i sin tur leder v\u00e5ra kollektivanst\u00e4llda medarbetare och ansvarar f\u00f6r den dagliga driften. Inledningsvis kommer du att leda tv\u00e5 Area Managers, men ambitionen \u00e4r att Region Norr ska forts\u00e4tta v\u00e4xa i takt med att vi etablerar oss p\u00e5 fler orter.\n\u00c4ven om rollen har ett tydligt strategiskt fokus s\u00f6ker vi en prestigel\u00f6s ledare som trivs n\u00e4ra verksamheten. Vid behov \u00e4r du beredd att st\u00f6tta den operativa driften och t\u00e4cka upp f\u00f6r en Area Manager vid exempelvis fr\u00e5nvaro. Du ser det som en sj\u00e4lvklar del av ledarskapet att finnas d\u00e4r verksamheten beh\u00f6ver dig som mest. \nEftersom du ansvarar f\u00f6r flera kontor inom en v\u00e4xande region \u00e4r en n\u00e4rvarande ledarstil avg\u00f6rande. Rollen inneb\u00e4r d\u00e4rf\u00f6r regelbundna resor mellan v\u00e5ra kontor i Region Norr f\u00f6r att finnas n\u00e4ra verksamheten, st\u00f6tta dina Area Managers och skapa goda f\u00f6ruts\u00e4ttningar f\u00f6r b\u00e5de medarbetare och aff\u00e4r.\nI rollen ansvarar du bland annat f\u00f6r att:\nLeda, coacha och utveckla regionens Area Managers.\n\n\nAnsvara f\u00f6r regionens resultat, budget och den l\u00e5ngsiktiga utvecklingen av l\u00f6nsamheten.\n\n\nDriva etableringen och den fortsatta tillv\u00e4xten av Hemfrids verksamhet i Region Norr.\n\n\nS\u00e4kerst\u00e4lla en effektiv drift med h\u00f6g kvalitet, god kundupplevelse och engagerade medarbetare.\n\n\nF\u00f6lja upp och utveckla verksamheten genom analys av nyckeltal och aff\u00e4rsresultat.\n\n\nDriva f\u00f6r\u00e4ndrings- och f\u00f6rb\u00e4ttringsarbete samt implementera nya arbetss\u00e4tt.\n\n\nSamarbeta n\u00e4ra \u00f6vriga funktioner inom Hemfrid f\u00f6r att skapa b\u00e4sta m\u00f6jliga f\u00f6ruts\u00e4ttningar f\u00f6r regionens utveckling.\n\n\nVid behov st\u00f6tta den operativa driften och t\u00e4cka upp f\u00f6r en Area Manager.\n\n\n\nDin profil\nVi s\u00f6ker dig som har erfarenhet av att leda andra chefer och som trivs med att bygga organisationer, utveckla m\u00e4nniskor och skapa resultat. Du \u00e4r van att ta ett helhetsansvar och drivs av att kombinera strategiskt arbete med ett n\u00e4ra operativt ledarskap. Som ledare \u00e4r du tydlig, trygg och kommunikativ. Du skapar engagemang genom att ge riktning, bygga struktur och finnas n\u00e4ra verksamheten. Samtidigt har du ett genuint intresse f\u00f6r m\u00e4nniskor och arbetar aktivt f\u00f6r att utveckla b\u00e5de dina medarbetare och organisationen. Du har en stark aff\u00e4rsf\u00f6rst\u00e5else och motiveras av att utveckla b\u00e5de m\u00e4nniskor och verksamhet. Att f\u00f6lja upp resultat, identifiera f\u00f6rb\u00e4ttringsm\u00f6jligheter och driva tillv\u00e4xt \u00e4r en naturlig del av ditt ledarskap.\nVi tror att du har:\nFler\u00e5rig erfarenhet av att leda andra chefer med fullt personalansvar.\n\n\nFler\u00e5rig erfarenhet av fullt P&L-ansvar.\n\n\nGod vana av att arbeta m\u00e5lstyrt och f\u00f6lja upp verksamhet genom relevanta nyckeltal.\n\n\nObehindrade kunskaper i svenska och engelska, tal och skrift\n\n\nB-k\u00f6rkort.\n\n\nErfarenhet fr\u00e5n liknande bransch eller annan personalintensiv verksamhet \u00e4r starkt meriterande\n\n\nErfarenhet av tj\u00e4nster mot privatkunder \u00e4r meriterande.\n\n\n\nPraktiskt\nTj\u00e4nsten \u00e4r p\u00e5 heltid med start enligt \u00f6verenskommelse. Rollen inneb\u00e4r ansvar f\u00f6r v\u00e5ra verksamheter i Region Norr, med v\u00e5ra f\u00f6rsta etableringar i Ume\u00e5 och Sundsvall. Resor mellan kontoren \u00e4r en naturlig del av tj\u00e4nsten och d\u00e4rf\u00f6r ser vi g\u00e4rna att du \u00e4r bosatt i, eller mellan, n\u00e5gon av v\u00e5ra tv\u00e5 expansionsorter. \nVid eventuella fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryterare p\u00e5 john.virdeborn@hemfrid.se.\n Vi ser fram emot din ans\u00f6kan! \ud83c\udf1f","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"J\u00e4rnv\u00e4gsall\u00e9n 11","full_address":null,"city":"Umea","country":"SE","latitude":63.82991088024,"longitude":20.266814217386},"metadata":{"region":"V\u00e4sterbottens l\u00e4n","duration":"Tills vidare","employer":"Hemfrid i Sverige AB","postcode":"90328","positions":1,"profession":"Personalansvarig","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/karriar.hemfrid.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Hemfrid","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":5,"ai_views_count":10,"bot_views_count":1,"ai_vendor_counts":{"other":4,"openai":3,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"john.virdeborn@hemfrid.se","images":[],"published_at":"2026-07-27T09:28:54+00:00","expires_at":"2026-09-17T23:59:59+00:00","created_at":"2026-07-28T03:14:41+00:00","updated_at":"2026-09-15T02:56:40+00:00"}}