{"data":{"id":146186,"slug":"projektledare-lojalitet","type":"job","title":"Loyalty Project Manager","description":"Do you want to help develop long-term relationships with our members and donors and drive revenue for important environmental work? Naturskyddsf\u00f6reningen is now seeking a project manager who wants to lead and develop our loyalty efforts.\nAbout the role\nAs a loyalty project manager, you are responsible for developing and driving work to strengthen relationships with our members and donors. The goal is to increase engagement, build long-term loyalty, and contribute to increased giving. The role encompasses both strategic development work and operational implementation of loyalty activities.\nYou are responsible for our telemarketing operations through contact with our external provider. You work continuously with monitoring results, key metrics, and scripts to ensure that operations develop and contribute to our goals. You are also responsible for planning and developing our loyalty member communications and mailings. You have overall responsibility for ensuring that member communications maintain high quality and are cohesive throughout the entire member journey, regardless of channel.\nThe role involves budget responsibility as well as responsibility for planning, monitoring, and actively identifying development opportunities within your area of responsibility. You are placed in the Private Fundraising unit and work closely with colleagues in CRM and analytics as well as with specialists and other parts of the organization. We are in the process of implementing a new CRM system, which will further strengthen our ability to conduct high-quality, member-centered loyalty work.\nTo match the requirements this role places on you, we see that you have:\npost-secondary education in a relevant field for the position\n\n\nseveral years of experience working with loyalty efforts, member development, or similar\n\n\nexperience independently driving projects from planning to follow-up\n\n\nexperience developing customer or member journeys and working with targeted communications\n\n\nexperience working in CRM systems\n\nIn addition, it is meritorious if you have:\nexperience with Salesforce\n\n\nexperience working and\/or engagement within civil society\n\nYour personal qualities are important for you to thrive with us. Therefore, we expect you to:\nhave developed self-leadership and take responsibility for planning, implementing, and following up on your work\n\n\nbe creative, take initiative, and see opportunities to develop our loyalty efforts\n\n\nbe structured and have a process-oriented work approach\n\n\nhave good collaboration skills and build trusting relationships both internally and externally\n\n\nWelcome to submit your application by August 30!\nAbout Naturskyddsf\u00f6reningen\nNaturskyddsf\u00f6reningen is Sweden's largest environmental organization and a popular movement that has stood up for nature since 1909. We spread knowledge, shape public opinion, and influence decision-makers \u2013 locally, nationally, and globally. Climate, forests, agriculture, environmental toxins, water, oceans, and sustainable consumption are our most important work areas. Bra Milj\u00f6val is our environmental certification and Sveriges Natur is our member magazine. Together we have the power to make change.\nNaturskyddsf\u00f6reningen wants to be an inclusive popular movement that reflects society, and we want this to permeate all of our operations. We want to be a workplace that is attractive to everyone, because we believe that a variety of perspectives, experiences, and backgrounds makes us even stronger. We work with competency-based recruitment aimed at recognizing each person's competence and thereby preventing discrimination.\nOther information\nThe position is a permanent employment on a full-time basis. Start date as soon as possible by agreement. Naturskyddsf\u00f6reningen applies a probationary period.\nQuestions\nWe only accept applications through our recruitment tool.\nIf you have questions about the recruitment process, contact:\nJoanna Widstrand, HR Specialist, 076 188 50 24, joanna.widstrand@naturskyddsforeningen.se\nFor questions about the position's content, contact:\nFilippa Wittenberg, Head of Private Fundraising, 08-702 63 38, filippa.wittenberg@naturskyddsforeningen.se\nUnion contact persons\nUnionen: Jakob Svensson, 072 014 87 84, jakob.svensson@naturskyddsforeningen.se\nSaco: Clara Jonsson, 072 373 36 39, clara.jonsson@naturskyddsforeningen.se","language":"sv","is_translated":true,"title_original":"Projektledare lojalitet","description_original":"Vill du vara med och utveckla l\u00e5ngsiktiga relationer med v\u00e5ra medlemmar och givare och driva int\u00e4kter till viktigt milj\u00f6arbete? Naturskyddsf\u00f6reningen s\u00f6ker nu en projektledare som vill leda och utveckla v\u00e5rt lojalitetsarbete.\nOm rollen\nSom projektledare f\u00f6r lojalitet ansvarar du f\u00f6r att utveckla och driva arbetet med att st\u00e4rka relationen med v\u00e5ra medlemmar och givare. M\u00e5let \u00e4r att \u00f6ka engagemanget, bygga l\u00e5ngsiktig lojalitet och bidra till ett \u00f6kat givande. Rollen omfattar b\u00e5de strategiskt utvecklingsarbete och operativt genomf\u00f6rande av lojaliserande aktiviteter.\nDu ansvarar f\u00f6r v\u00e5r telemarketingverksamhet genom kontakt med v\u00e5r externa leverant\u00f6r. Du arbetar l\u00f6pande med uppf\u00f6ljning av resultat, nyckeltal och manus f\u00f6r att s\u00e4kerst\u00e4lla att verksamheten utvecklas och bidrar till v\u00e5ra m\u00e5l. Du ansvarar \u00e4ven f\u00f6r planering och utveckling av v\u00e5ra lojaliserande medlemsbrev och utskick. Du har ett \u00f6vergripande ansvar f\u00f6r att medlemskommunikationen h\u00e5ller h\u00f6g kvalitet och h\u00e4nger ihop genom hela medlemsresan, oavsett kanal.\nRollen inneb\u00e4r budgetansvar samt ansvar f\u00f6r planering, uppf\u00f6ljning och att aktivt identifiera utvecklingsm\u00f6jligheter inom det egna ansvarsomr\u00e5det. Du \u00e4r placerad p\u00e5 enheten Privat insamling och samarbetar n\u00e4ra kollegor inom CRM och analys samt med sakkunniga och andra delar av organisationen. Vi \u00e4r mitt uppe i att att inf\u00f6ra ett nytt CRM-system vilket kommer st\u00e4rka m\u00f6jligheterna ytterligare att bedriva ett kvalitativt och medlemscentrerat lojalitetsarbete.\nF\u00f6r att matcha kraven rollen st\u00e4ller p\u00e5 dig ser vi att du har:\neftergymnasial utbildning inom relevant omr\u00e5de f\u00f6r tj\u00e4nsten\n\n\nflera \u00e5rs erfarenhet av att arbeta med lojalitetsarbete, medlemsutveckling eller liknande\n\n\nerfarenhet av att sj\u00e4lvst\u00e4ndigt driva projekt fr\u00e5n planering till uppf\u00f6ljning\n\n\nerfarenhet av att utveckla kund- eller medlemsresor och arbeta med m\u00e5lgruppsanpassad kommunikation\n\n\nerfarenhet av att arbeta i CRM-system\n\nUt\u00f6ver detta \u00e4r det meriterande om du har:\nerfarenhet av Salesforce\n\n\nerfarenhet av arbete och\/eller engagemang inom civilsamh\u00e4llet\n\nDina personliga egenskaper \u00e4r viktiga f\u00f6r att du ska trivas hos oss. D\u00e4rf\u00f6r f\u00f6rv\u00e4ntar vi oss att du:\nhar ett utvecklat sj\u00e4lvledarskap och tar ansvar f\u00f6r att planera, genomf\u00f6ra och f\u00f6lja upp ditt arbete\n\n\n\u00e4r kreativ, initiativtagande och ser m\u00f6jligheter att utveckla v\u00e5rt lojalitetsarbete\n\n\n\u00e4r strukturerad och har ett processorienterat arbetss\u00e4tt\n\n\nhar god samarbetsf\u00f6rm\u00e5ga och bygger f\u00f6rtroendefulla relationer b\u00e5de internt och externt\n\n\nV\u00e4lkommen med din ans\u00f6kan senast den 30 augusti!\nOm Naturskyddsf\u00f6reningen\u202f\nNaturskyddsf\u00f6reningen \u00e4r Sveriges st\u00f6rsta milj\u00f6organisation och en folkr\u00f6relse som sedan 1909 st\u00e5r upp f\u00f6r naturen. Vi sprider kunskap, bildar opinion och p\u00e5verkar beslutsfattare \u2013 lokalt, nationellt och globalt. Klimat, skog, jordbruk, milj\u00f6gifter, vatten, hav och h\u00e5llbar konsumtion \u00e4r v\u00e5ra viktigaste arbetsomr\u00e5den. Bra Milj\u00f6val \u00e4r v\u00e5r milj\u00f6m\u00e4rkning och Sveriges Natur v\u00e5r medlemstidning. Tillsammans har vi kraft att f\u00f6r\u00e4ndra.\u202f\nNaturskyddsf\u00f6reningen vill vara en inkluderande folkr\u00f6relse som speglar samh\u00e4llet, och vi vill att det ska genomsyra hela v\u00e5r verksamhet. Vi vill vara en arbetsplats som \u00e4r attraktiv f\u00f6r alla, eftersom vi tror att en variation av perspektiv, erfarenheter och bakgrund g\u00f6r oss \u00e4nnu starkare. Vi arbetar med kompetensbaserad rekrytering som syftar till att se till varje persons kompetens och d\u00e4rmed motverka diskriminering.\n\u00d6vrigt\u202f\nTj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning p\u00e5 heltid. Tilltr\u00e4de snarast enligt \u00f6verenskommelse. Naturskyddsf\u00f6reningen till\u00e4mpar provanst\u00e4llning.\nFr\u00e5gor\nVi tar endast emot ans\u00f6kningar via v\u00e5rt rekryteringsverktyg.\u202f\u202f\nHar du fr\u00e5gor\u202fom rekryteringsprocessen, kontakta:\u202f\nJoanna Widstrand, HR-specialist, 076 188 50 24, joanna.widstrand@naturskyddsforeningen.se\nVid fr\u00e5gor om tj\u00e4nstens inneh\u00e5ll, kontakta:\nFilippa Wittenberg, Chef Privat insamling, 08-702 63 38, filippa.wittenberg@naturskyddsforeningen.se\nFackliga kontaktpersoner\nUnionen: Jakob Svensson, 072 014 87 84, jakob.svensson@naturskyddsforeningen.se\nSaco: Clara Jonsson, 072 373 36 39, clara.jonsson@naturskyddsforeningen.se","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"\u00c5s\u00f6gatan 115","full_address":null,"city":"Stockholm","country":"SE","latitude":59.313338261218,"longitude":18.074868527404},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"SVENSKA NATURSKYDDSF\u00d6RENINGEN","postcode":"11624","positions":1,"profession":"Projektledare, reklam","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.naturskyddsforeningen.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Naturskyddsf\u00f6reningen","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"076 188 50 24","owner_email":"joanna.widstrand@naturskyddsforeningen.se","images":[],"published_at":"2026-08-05T17:05:33+00:00","expires_at":"2026-08-30T23:59:59+00:00","created_at":"2026-08-15T03:04:59+00:00","updated_at":"2026-08-19T03:04:14+00:00"}}