{"data":{"id":155172,"slug":"qcs-service-engineer","type":"job","title":"QCS Service Engineer","description":"Do you thrive on solving technical challenges and helping customers succeed?\nWe are strengthening our Scandinavian Service team and are now looking for a QCS Service Engineer to join us in delivering world-class support and expertise for our Valmet IQ solutions.\nThis is an excellent opportunity for someone who wants to deepen their competence within automation, customer support, and the pulp and paper industry while working closely with customers and colleagues across Scandinavia and our global organization.\nAbout the Role\nAs a QCS Engineer, you will be one of our customers' key contacts for Valmet IQ systems. You will take ownership of service cases from start to finish, working closely with customers and supported by our product experts and global operations network.\nThe role combines field service work, technical problem-solving, customer interaction, and participation in modernization and upgrade projects.\nThis position is ideally based in Karlstad. However, we are also open to candidates based in \u00d6rnsk\u00f6ldsvik or Ume\u00e5, as the role involves regular travel to customer sites across Scandinavia.\nYour Key Responsibilities\nProvide service and support for Valmet IQ systems\n24\/7 on-call service on duty roster\nBuild and maintain strong customer relationships\nPlan, execute, and document service visits\nPerform preventive and predictive maintenance activities\nDrive optimization and performance improvement initiatives\nParticipate in new deliveries, system extensions, and upgrade projects\nProvide remote technical support when required\nCollaborate closely with colleagues in Scandinavia, Product Line teams in Tampere, Finland, and our global Operations Network\n\nWho We Are Looking For\nWe are looking for a technically oriented and customer-focused colleague who enjoys solving problems, taking initiative, and working collaboratively across teams and functions.\nRelevant engineering degree or equivalent experience gained through working with industrial automation\/QCS\nExperience with QCS systems; Valmet IQ knowledge is considered an advantage\nProcess knowledge and experience from the pulp and paper industry\nProcess, tuning and configuration knowledge\nStrong communication and customer service skills\nAbility to work independently and make decisions, even in challenging situations\nStrong organizational and prioritization skills\nFluent in Swedish and English\nValid B driver's license\nWillingness to travel within Scandinavia\n\nJoin our great team - this is what we can offer\nAt Valmet, you will have the opportunity to grow and thrive in a dynamic, international environment. In this role, you will expand your expertise in advanced automation and quality control systems while working alongside leading technology specialists and industry experts. You will build a broad network across Valmet and our customer base and become part of an experienced and supportive Scandinavian team. Your work will contribute directly to customer success and operational excellence, while providing excellent opportunities to develop your career within a global technology leader.\nAdditional information\nPlease submit your application through the link provided no later than September 6, 2026. We review applications continuously and encourage you to apply early.\nFor additional information, please contact Mattias Mollstedt, Manager, Customer Service at mattias.mollstedt@valmet.com. We look forward to hearing from you!\nWe perform background checks and alcohol\/drug testing for all employees in Sweden, in line with our commitment to a safe and secure workplace.\nWhen everything works together\nValmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers' performance forward requires creativity, technological innovations, service know-how \u2013 and above all, teamwork.\nJoin the team! www.valmet.com\/careers","language":"sv","is_translated":true,"title_original":"QCS Service Engineer","description_original":"Do you thrive on solving technical challenges and helping customers succeed?\nWe are strengthening our Scandinavian Service team and are now looking for a QCS Service Engineer to join us in delivering world-class support and expertise for our Valmet IQ solutions.\nThis is an excellent opportunity for someone who wants to deepen their competence within automation, customer support, and the pulp and paper industry while working closely with customers and colleagues across Scandinavia and our global organization.\nAbout the Role\nAs a QCS Engineer, you will be one of our customers key contacts for Valmet IQ systems. You will take ownership of service cases from start to finish, working closely with customers and supported by our product experts and global operations network.\nThe role combines field service work, technical problem-solving, customer interaction, and participation in modernization and upgrade projects.\nThis position is ideally based in Karlstad. However, we are also open to candidates based in \u00d6rnsk\u00f6ldsvik or Ume\u00e5, as the role involves regular travel to customer sites across Scandinavia.\nYour Key Responsibilities\nProvide service and support for Valmet IQ systems\n24\/7 on-call service on duty roster\nBuild and maintain strong customer relationships\nPlan, execute, and document service visits\nPerform preventive and predictive maintenance activities\nDrive optimization and performance improvement initiatives\nParticipate in new deliveries, system extensions, and upgrade projects\nProvide remote technical support when required\nCollaborate closely with colleagues in Scandinavia, Product Line teams in Tampere, Finland, and our global Operations Network\n\nWho We Are Looking For\nWe are looking for a technically oriented and customer-focused colleague who enjoys solving problems, taking initiative, and working collaboratively across teams and functions.\nRelevant engineering degree or equivalent experience gained through working with industrial automation\/QCS\nExperience with QCS systems; Valmet IQ knowledge is considered an advantage\nProcess knowledge and experience from the pulp and paper industry\nProcess, tuning and configuration knowledge\nStrong communication and customer service skills\nAbility to work independently and make decisions, even in challenging situations\nStrong organizational and prioritization skills\nFluent in Swedish and English\nValid B driver's license\nWillingness to travel within Scandinavia\n\nJoin our great team - this is what we can offer\nAt Valmet, you will have the opportunity to grow and thrive in a dynamic, international environment. In this role, you will expand your expertise in advanced automation and quality control systems while working alongside leading technology specialists and industry experts. You will build a broad network across Valmet and our customer base and become part of an experienced and supportive Scandinavian team. Your work will contribute directly to customer success and operational excellence, while providing excellent opportunities to develop your career within a global technology leader.\nAdditional information\nPlease submit your application through the link provided no later than September 6, 2026. We review applications continuously and encourage you to apply early.\nFor additional information, please contact Mattias Mollstedt Manager, Customer Service at mattias.mollstedt@valmet.com. We look forward to hearing from you!\nWe perform background checks and alcohol\/drug testing for all employees in Sweden, in line with our commitment to a safe and secure workplace.\u202f\u202f \nWhen everything works together  \nValmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers\u2019 performance forward requires creativity, technological innovations, service know-how \u2013 and above all, teamwork.  \nJoin the team! www.valmet.com\/careers","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Axel Johnsons V\u00e4g 6","full_address":null,"city":"Karlstad","country":"SE","latitude":59.372862343641,"longitude":13.531735947945},"metadata":{"region":"V\u00e4rmlands l\u00e4n","duration":"Tills vidare","employer":"Valmet Aktiebolag","postcode":"65221","positions":1,"profession":"Automationsingenj\u00f6r, maskin","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)","occupation_field":"Yrken med teknisk inriktning","employer_workplace":"Valmet AB","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":6,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"mattias.mollstedt@valmet.com","images":[],"published_at":"2026-08-14T15:02:20+00:00","expires_at":"2026-09-06T23:59:59+00:00","created_at":"2026-08-15T03:42:47+00:00","updated_at":"2026-08-21T02:45:57+00:00"}}