{"data":{"id":139199,"slug":"radgivningsskoterska-till-1177","type":"job","title":"Nursing Advisor at 1177","description":"Region G\u00e4vleborg's healthcare advice service 1177 is part of the Digital Care operations area and has the mission to offer and ensure high-quality, safe, and accessible advice and referrals for the residents of the region. We receive calls coming in via 1177 around the clock, 365 days a year, as well as certain matters that come in through our digital platform.\r\n\r\nOur offices are currently located in G\u00e4vle, Kilafors, and S\u00f6derhamn. Here, approximately 40 licensed nurses work to receive, assess, and provide advice on self-care and\/or guide people to the right level of care. Each call is unique and we work with a focus on quality and patient safety.\r\n\r\nWe are proud of our operations; its combined expertise, where we deliver and make a difference every day!\r\n\r\n3 position(s).\r\n\r\nJOB RESPONSIBILITIES\r\nOur mission is multifaceted and in the role as a nurse, you will have a varied workday where no moment and no call is the same as another. With us, you divide your working time between phone calls, chat, and video conversations. Together with experienced colleagues, you make a difference for many and with the help of well-developed support systems, you meet people in the way that best suits their needs. Remote work may be offered.\r\n\r\nAs a nursing advisor with us, you will, among other things\r\n\u2022 conduct medical assessments\r\n\u2022 provide methodical and structured advice\r\n\u2022 provide self-care advice and refer to appropriate levels of care.\r\n\r\nWe conduct operations around the clock, which means that working hours are scheduled for day, evening, and night shifts.\r\n\r\nWith us you get\r\n\u2022 exciting work\r\n\u2022 opportunity to work remotely.\r\n\r\nRead more about our benefits: https:\/\/www.regiongavleborg.se\/jobb-och-utbildning\/jobba-i-region-gavleborg\/dina-formaner\/\r\n\r\nQUALIFICATIONS\r\nAs a nurse with us, it is crucial that you manage our call process and guide the conversation with the caller in the right direction. You are attentive, listen carefully, and help the person move forward in their matter based on your expertise. Different people with different circumstances and mental states contact us, and it is important that you remain calm, convey safety, and maintain a realistic perspective in stressful situations.\r\n\r\nFurthermore, we work in many different IT systems that you need to be able to manage. As with all technology, problems sometimes occur, and when they do, you are not afraid to search for solutions. We at 1177 have a significant role in the broader healthcare system, and it is therefore important that you see the bigger picture in your role. How we act sets the tone for people's experience of their journey into healthcare, and it is therefore crucial that we both consider the whole person but also the organization's conditions as a whole.\r\n\r\nIn the role as a nursing advisor, you should\r\n\u2022 have Swedish nursing credentials.\r\n\r\nPrevious experience working as a nurse and\/or in telephone advice services is considered advantageous for this position.\r\n\r\nWe warmly welcome your application today!\r\n\r\nEmployment type: Permanent employment.\r\nDuration: Start date: October 1, 2026 or by agreement.\r\n\r\nWith 7,500 employees, we are the region's largest employer. This gives us the strength to drive development forward for a dynamic G\u00e4vleborg. Our mission is exciting and complex. Regardless of what role you have with us, you help the residents of the region and make a positive contribution to society. We are at the forefront of societal development and are committed to helping you as an employee grow and develop. With us, you get to use all your strength to create the G\u00e4vleborg of the future together with your colleagues.\r\n\r\nThe Health and Medical Care Board Administration's approximately 6,500 employees work together to give the region's residents the best conditions for an active life with increased quality of life. By providing good and accessible care throughout the region, we lay the foundation for a strong and healthy G\u00e4vleborg.\r\n\r\nInformation to recruitment consultants and ad sales representatives:\r\nWe have already decided where we want our job postings to be visible and what support we want in recruitment. We will not purchase ad space or services for ongoing recruitment and therefore ask you not to contact us with such offers.","language":"sv","is_translated":true,"title_original":"R\u00e5dgivningssk\u00f6terska till 1177","description_original":"Region G\u00e4vleborgs sjukv\u00e5rdsr\u00e5dgivning 1177 ing\u00e5r i verksamhetsomr\u00e5de digital v\u00e5rd och har som uppdrag att erbjuda och s\u00e4kerst\u00e4lla en god, trygg tillg\u00e4nglig r\u00e5dgivning och h\u00e4nvisning f\u00f6r l\u00e4nets inv\u00e5nare. Vi tar emot samtal som kommer in via 1177 dygnet runt, \u00e5rets alla dagar, samt vissa \u00e4renden som inkommer via v\u00e5r digitala plattform.\r\n\r\nV\u00e5ra kontor finns idag i G\u00e4vle, Kilafors och S\u00f6derhamn. H\u00e4r arbetar cirka 40 legitimerade sjuksk\u00f6terskor med att ta emot, bed\u00f6ma och ge r\u00e5d om egenv\u00e5rd och\/eller guida vidare till r\u00e4tt v\u00e5rdinstans. Varje samtal \u00e4r unikt och vi arbetar utifr\u00e5n fokus p\u00e5 kvalitet och patients\u00e4kerhet.\r\n\r\nVi \u00e4r stolta \u00f6ver v\u00e5r verksamhet; dess samlade kompetens, d\u00e4r vi levererar och g\u00f6r skillnad varje dag!\r\n\r\n3 plats(er). \r\n\r\nARBETSUPPGIFTER\r\nV\u00e5rt uppdrag \u00e4r m\u00e5ngfacetterat och i rollen som sjuksk\u00f6terska f\u00e5r du en varierad arbetsdag d\u00e4r ingen stund och inget samtal \u00e4r det andra likt. Hos oss delar du din arbetstid mellan telefoni, chatt och videosamtal. Tillsammans med erfarna kollegor g\u00f6r du skillnad f\u00f6r m\u00e5nga och med hj\u00e4lp av v\u00e4l utvecklade st\u00f6dsystem bem\u00f6ter ni m\u00e4nniskor p\u00e5 det s\u00e4tt som l\u00e4mpar sig b\u00e4st utifr\u00e5n deras behov. Distansarbete kan komma att erbjudas.\r\n\r\nSom r\u00e5dgivningssk\u00f6terska hos oss kommer du bland annat att\r\n\u2022 genomf\u00f6ra medicinska bed\u00f6mningar\r\n\u2022 ge metodisk och strukturerad r\u00e5dgivning\r\n\u2022 ge egenv\u00e5rdsr\u00e5d och h\u00e4nvisa till l\u00e4mpliga v\u00e5rdniv\u00e5er.\r\n\r\nVi bedriver dygnet runt verksamhet vilket inneb\u00e4r att arbetstiden \u00e4r f\u00f6rlagd till dag, kv\u00e4ll och natt.\r\n\r\nHos oss f\u00e5r du\r\n\u2022 ett sp\u00e4nnande arbete\r\n\u2022 m\u00f6jlighet till att arbeta p\u00e5 distans.\r\n\r\nL\u00e4s mer om v\u00e5ra f\u00f6rm\u00e5ner: https:\/\/www.regiongavleborg.se\/jobb-och-utbildning\/jobba-i-region-gavleborg\/dina-formaner\/\r\n\r\nKVALIFIKATIONER\r\nSom sjuksk\u00f6terska hos oss \u00e4r det avg\u00f6rande att du hanterar v\u00e5r samtalsprocess och f\u00f6r samtalet med den inringande i r\u00e4tt riktning. Du \u00e4r lyh\u00f6rd, lyssnar in och hj\u00e4lper personen vidare i sitt \u00e4rende utifr\u00e5n din kompetens. Olika m\u00e4nniskor med olika f\u00f6ruts\u00e4ttningar och sinnestillst\u00e5nd h\u00f6r av sig till oss och det \u00e4r viktigt att du \u00e4r lugn, f\u00f6rmedlar trygghet och beh\u00e5ller ett realistiskt perspektiv i pressade l\u00e4gen.\r\n\r\nVidare arbetar vi i m\u00e5nga olika IT-system som du beh\u00f6ver hantera. Som med all teknologi h\u00e4nder det att problem uppst\u00e5r och d\u00e5 \u00e4r du inte r\u00e4dd f\u00f6r att s\u00f6ka efter l\u00f6sningar. Vi p\u00e5 1177 har en betydande roll f\u00f6r \u00f6vrig h\u00e4lso- och sjukv\u00e5rd och det \u00e4r d\u00e4rf\u00f6r viktigt att du i din roll ser till det st\u00f6rre perspektivet. Hur vi agerar s\u00e4tter pr\u00e4geln f\u00f6r m\u00e4nniskors upplevelse av v\u00e4gen in till v\u00e5rden och det \u00e4r d\u00e4rf\u00f6r avg\u00f6rande att vi b\u00e5de ser till hela m\u00e4nniskan men ocks\u00e5 till organisationens f\u00f6ruts\u00e4ttningar i stort.\r\n\r\nI rollen som r\u00e5dgivningssk\u00f6terska ska du\r\n\u2022 ha svensk sjuksk\u00f6terskelegitimation.\r\n\r\nTidigare erfarenhet av arbete i rollen som sjuksk\u00f6terska och\/eller i telefonr\u00e5dgivning ses som meriterande f\u00f6r denna tj\u00e4nst.\r\n\r\nVarmt v\u00e4lkommen med din ans\u00f6kan redan idag!\r\n\r\nAnst\u00e4llningsform: Tillsvidareanst\u00e4llning.\r\nVaraktighet:, tilltr\u00e4de: 2026-10-01 eller enligt \u00f6verenskommelse.\r\n\r\nMed 7 500 medarbetare \u00e4r vi l\u00e4nets st\u00f6rsta arbetsgivare. Det ger oss styrka att driva utvecklingen fram\u00e5t f\u00f6r ett livskraftigt G\u00e4vleborg. V\u00e5rt uppdrag \u00e4r sp\u00e4nnande och komplext. Oavsett vilken roll du har hos oss hj\u00e4lper du inv\u00e5narna i l\u00e4net och g\u00f6r nytta i samh\u00e4llet. Vi ligger i framkant i samh\u00e4llsutvecklingen och satsar p\u00e5 att du som medarbetare ska f\u00e5 v\u00e4xa och utvecklas. Hos oss f\u00e5r du anv\u00e4nda hela din kraft f\u00f6r att tillsammans med dina kollegor skapa framtidens G\u00e4vleborg. \r\n\r\nH\u00e4lso- och sjukv\u00e5rdsn\u00e4mndf\u00f6rvaltningens cirka 6500 medarbetare arbetar tillsammans f\u00f6r att ge l\u00e4nets inv\u00e5nare de b\u00e4sta f\u00f6ruts\u00e4ttningarna f\u00f6r ett aktivt liv med \u00f6kad livskvalitet. Genom att tillhandah\u00e5lla god och n\u00e4ra v\u00e5rd i hela l\u00e4net l\u00e4gger vi grunden f\u00f6r ett starkt och friskt G\u00e4vleborg. \r\n\r\nInformation till rekryteringskonsulter och annonss\u00e4ljare:\r\nVi har redan beslutat var vi vill synas med v\u00e5ra platsannonser samt vilket st\u00f6d vi vill ha i rekryteringen. Vi kommer inte att k\u00f6pa annonsplats eller tj\u00e4nster f\u00f6r p\u00e5g\u00e5ende rekrytering och ber er d\u00e4rf\u00f6r att inte kontakta oss med s\u00e5dana erbjudanden.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Rektorsgatan 1","full_address":null,"city":"G\u00e4vle","country":"SE","latitude":60.6370941,"longitude":17.1308489},"metadata":{"region":"G\u00e4vleborgs l\u00e4n","duration":"Tills vidare","employer":"REGION G\u00c4VLEBORG","postcode":"80188","positions":3,"profession":"Sjuksk\u00f6terska, grundutbildad","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Matilda   Norlund, bitr\u00e4dande v\u00e5rdenhetschef","employment_type":"full_time","occupation_field":"H\u00e4lso- och sjukv\u00e5rd","employer_workplace":"Region G\u00e4vleborg, VO Digital v\u00e5rd","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":13,"ai_views_count":6,"bot_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":4},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"072-207 73 20","owner_email":"matilda.norlund@regiongavleborg.se","images":[],"published_at":"2026-08-03T11:00:24+00:00","expires_at":"2026-09-20T23:59:59+00:00","created_at":"2026-08-04T03:14:32+00:00","updated_at":"2026-09-19T02:58:16+00:00"}}