{"data":{"id":3318,"slug":"recepcni-customer-care-specialist-2","type":"job","title":"Receptionist \/ Customer Care Specialist","description":"Nevrlkov\u00e1 Eva, tel.: +420 720 985 432, e-mail: kariera@labs1503.cz\n\nJOB PURPOSE\nEnsure smooth operation of the clinic's reception desk and maintain client communication.\nJOB RESPONSIBILITIES\n\u2022 Support reception at ALPHALABS in Prague;\n\u2022 Manage calendar and create client files in the Xdent software;\n\u2022 Communicate with clients, handle phone calls, emails, and chat \u2013 ticketing, confirm appointment times, and provide general information;\n\u2022 Administrative duties \u2013 verify treatment invoice payments, maintain records, and reporting;\n\u2022 Work with PC software: Xdent, Helios, IDS, scanning, Giriton, Freshworks, MS365.\nREQUIREMENTS FOR THE POSITION\n\u2022 Experience in customer service or call center;\n\u2022 Strong communication and verbal skills in Czech at a professional and representational level; communicative knowledge of English at B1+\/B2 level;\n\u2022 Strong written communication skills, grammar, text comprehension, and logical thinking;\n\u2022 Pleasant demeanor, organizational skills, and multitasking ability;\n\u2022 Stress resilience and ability to work in a dynamic environment;\n\u2022 Team collaboration and reliability.\nIf interested, please send your resume to kariera@labs1503.cz. Interviews are held exclusively by prior arrangement and take place at the company's main office, not at the clinic. Without a scheduled appointment, you cannot be included in the selection process. Thank you for your understanding, and we look forward to meeting you!\n\nWork in a modern environment with cutting-edge technology, education and employee development contribution, Multisport card, language courses, employee discounts on company products and services, pension insurance and life insurance contribution, company car, friendly team.","language":"cs","is_translated":true,"title_original":"Recep\u010dn\u00ed\/ Customer Care Specialist","description_original":"Nevrlkov\u00e1 Eva, tel.: +420 720 985 432, e-mail: kariera@labs1503.cz\n\n\u00da\u010cEL PRACOVN\u00cdHO M\u00cdSTA Plynul\u00fd chod recepce kliniky, komunikace s klienty\nPRACOVN\u00cd N\u00c1PL\u0147\n\u2022 podpora recepce v ALPHALABS v Praze,\n\u2022 veden\u00ed kalend\u00e1\u0159e a zakl\u00e1d\u00e1n\u00ed karet klient\u016f v SW Xdent;\n\u2022 komunikace s klienty, vy\u0159izov\u00e1n\u00ed telefon\u00e1t\u016f, e-mail\u016f a chatu \u2013 ticketing, potvrzov\u00e1n\u00ed term\u00edn\u016f n\u00e1v\u0161t\u011bv a\nposkytov\u00e1n\u00ed v\u0161eobecn\u00fdch informac\u00ed;\n\u2022 administrativa \u2013 kontrola platby faktur za l\u00e9\u010dbu, z\u00e1znam\u016f a reporting;\n\u2022 pr\u00e1ce na PC s programy: Xdent, Helios, IDS, sken, Giriton, Freshworks, MS365.\nPO\u017dADAVKY K V\u00ddKONU PRACOVN\u00cdHO M\u00cdSTA\n\u2022 zku\u0161enost v z\u00e1kaznick\u00e9m servisu nebo call centru;\n\u2022 dobr\u00e9 komunika\u010dn\u00ed a vyjad\u0159ovac\u00ed schopnosti v \u010cJ na profesion\u00e1ln\u00ed a reprezentativn\u00ed \u00farovni;\nkomunikativn\u00ed znalost AJ na \u00farovni B1+\/B2;\n\u2022 dobr\u00e9 p\u00edsemn\u00e9 vyjad\u0159ovac\u00ed schopnosti a gramatika, orientace v textu a logick\u00e9 my\u0161len\u00ed;\n\u2022 p\u0159\u00edjemn\u00e9 vystupov\u00e1n\u00ed, organiza\u010dn\u00ed dovednosti, schopnost multitaskingu;\n\u2022 odolnost v\u016f\u010di stresu a schopnost pr\u00e1ce v dynamick\u00e9m prost\u0159ed\u00ed;\n\u2022 t\u00fdmov\u00e1 spolupr\u00e1ce a spolehlivost.\nV p\u0159\u00edpad\u011b z\u00e1jmu n\u00e1m za\u0161lete sv\u016fj \u017eivotopis na e-mail kariera@labs1503.cz. Pohovory prob\u00edhaj\u00ed v\u00fdhradn\u011b\npo p\u0159edchoz\u00ed domluv\u011b a konaj\u00ed se na hlavn\u00ed pobo\u010dce firmy, nikoliv na klinice. Bez domluven\u00e9ho term\u00ednu\nv\u00e1s nen\u00ed mo\u017en\u00e9 za\u0159adit do v\u00fdb\u011brov\u00e9ho \u0159\u00edzen\u00ed. D\u011bkujeme za pochopen\u00ed a budeme se na v\u00e1s t\u011b\u0161it!\n\nPr\u00e1ce v modern\u00edm prost\u0159ed\u00ed s nejnov\u011bj\u0161\u00edmi technologiemi, p\u0159\u00edsp\u011bvek na vzd\u011bl\u00e1v\u00e1n\u00ed a rozvoj zam\u011bstnanc\u016f,\nMultisport karta, Jazykov\u00e9 kurzy, zam\u011bstnaneck\u00e9 slevy na firemn\u00ed produkty a slu\u017eby, p\u0159\u00edsp\u011bvek na penzijn\u00ed\np\u0159ipoji\u0161t\u011bn\u00ed a \u017eivotn\u00ed poji\u0161t\u011bn\u00ed, firemn\u00ed auto, p\u0159\u00e1telsk\u00fd kolektiv.","price":"35000.00","currency":"CZK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Praha","country":"CZ","latitude":50.1029026,"longitude":14.3946353},"metadata":{"shift":"Jednosm\u011bnn\u00fd provoz","region":"Hlavn\u00ed m\u011bsto Praha","employer":"AlphaLabs s.r.o.","positions":1,"salary_to":40000,"profession":"Recep\u010dn\u00ed\/ Customer Care Specialist","start_date":"2026-07-01","salary_from":35000,"salary_unit":"K\u010d\/m\u011bs\u00edc","employer_ico":"10822577","suitable_for":["Vhodn\u00e9 pro cizince mimo EU"],"min_education":"\u00daSV s maturitou","contact_person":"Eva Nevrlkov\u00e1","hours_per_week":40,"employment_type":"full_time","employment_types":["Pracovn\u00ed pom\u011br \u2013 pln\u00fd \u00favazek"],"reference_number":"33295540710"},"user_id":null,"is_sponsored":false,"views_count":11,"ai_views_count":14,"bot_views_count":0,"ai_vendor_counts":{"meta":2,"other":1,"openai":7,"anthropic":4},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+420 720 985 432","owner_email":"kariera@labs1503.cz","images":[],"published_at":"2026-06-12T00:00:00+00:00","expires_at":null,"created_at":"2026-06-17T08:28:50+00:00","updated_at":"2026-09-18T02:35:22+00:00"}}