{"data":{"id":3362,"slug":"recepcni-customer-care-specialist-3","type":"job","title":"Reception \/ Customer Care Specialist","description":"Eva Nevrlkov\u00e1, phone: +420 720 985 432, e-mail: kariera@labs1503.cz\n\nPart-time position also available.\n\nJOB PURPOSE\nEnsuring smooth operation of the clinic reception, client communication\nJOB RESPONSIBILITIES\n\u2022 supporting reception at ALPHALABS in Prague,\n\u2022 managing schedule and creating client records in Xdent software;\n\u2022 communicating with clients, handling phone calls, emails and chat \u2013 ticketing, confirming appointment times and providing general information;\n\u2022 administration \u2013 verifying payment of treatment invoices, records and reporting;\n\u2022 working with PC programs: Xdent, Helios, IDS, scanner, Giriton, Freshworks, MS365.\nREQUIREMENTS FOR THE POSITION\n\u2022 experience in customer service or call center;\n\u2022 good communication and speaking skills in Czech at a professional and representative level;\n\u2022 communicative English language knowledge at level B1+\/B2;\n\u2022 good written expression and grammar, text orientation and logical thinking;\n\u2022 pleasant demeanor, organizational skills, ability to multitask;\n\u2022 stress resilience and ability to work in a dynamic environment;\n\u2022 teamwork and reliability.\nIf interested, please send your CV to kariera@labs1503.cz. Interviews are conducted exclusively by prior arrangement and take place at the main company office, not at the clinic. Without a confirmed appointment, we cannot include you in the selection process. Thank you for your understanding and we look forward to hearing from you!\n\nWorking in a modern environment with the latest technology, contribution to employee education and development, Multisport card, Language courses, employee discounts on company products and services, contribution to pension insurance and life insurance, company car, friendly team.","language":"cs","is_translated":true,"title_original":"Recep\u010dn\u00ed\/ Customer Care Specialist","description_original":"Nevrlkov\u00e1 Eva, tel.: +420 720 985 432, e-mail: kariera@labs1503.cz\n\nMo\u017enost i na zkr\u00e1cen\u00fd pracovn\u00ed \u00favazek. \n\n\u00da\u010cEL PRACOVN\u00cdHO M\u00cdSTA Plynul\u00fd chod recepce kliniky, komunikace s klienty\nPRACOVN\u00cd N\u00c1PL\u0147\n\u2022 podpora recepce v ALPHALABS v Praze,\n\u2022 veden\u00ed kalend\u00e1\u0159e a zakl\u00e1d\u00e1n\u00ed karet klient\u016f v SW Xdent;\n\u2022 komunikace s klienty, vy\u0159izov\u00e1n\u00ed telefon\u00e1t\u016f, e-mail\u016f a chatu \u2013 ticketing, potvrzov\u00e1n\u00ed term\u00edn\u016f n\u00e1v\u0161t\u011bv a\nposkytov\u00e1n\u00ed v\u0161eobecn\u00fdch informac\u00ed;\n\u2022 administrativa \u2013 kontrola platby faktur za l\u00e9\u010dbu, z\u00e1znam\u016f a reporting;\n\u2022 pr\u00e1ce na PC s programy: Xdent, Helios, IDS, sken, Giriton, Freshworks, MS365.\nPO\u017dADAVKY K V\u00ddKONU PRACOVN\u00cdHO M\u00cdSTA\n\u2022 zku\u0161enost v z\u00e1kaznick\u00e9m servisu nebo call centru;\n\u2022 dobr\u00e9 komunika\u010dn\u00ed a vyjad\u0159ovac\u00ed schopnosti v \u010cJ na profesion\u00e1ln\u00ed a reprezentativn\u00ed \u00farovni;\nkomunikativn\u00ed znalost AJ na \u00farovni B1+\/B2;\n\u2022 dobr\u00e9 p\u00edsemn\u00e9 vyjad\u0159ovac\u00ed schopnosti a gramatika, orientace v textu a logick\u00e9 my\u0161len\u00ed;\n\u2022 p\u0159\u00edjemn\u00e9 vystupov\u00e1n\u00ed, organiza\u010dn\u00ed dovednosti, schopnost multitaskingu;\n\u2022 odolnost v\u016f\u010di stresu a schopnost pr\u00e1ce v dynamick\u00e9m prost\u0159ed\u00ed;\n\u2022 t\u00fdmov\u00e1 spolupr\u00e1ce a spolehlivost.\nV p\u0159\u00edpad\u011b z\u00e1jmu n\u00e1m za\u0161lete sv\u016fj \u017eivotopis na e-mail kariera@labs1503.cz. Pohovory prob\u00edhaj\u00ed v\u00fdhradn\u011b\npo p\u0159edchoz\u00ed domluv\u011b a konaj\u00ed se na hlavn\u00ed pobo\u010dce firmy, nikoliv na klinice. Bez domluven\u00e9ho term\u00ednu\nv\u00e1s nen\u00ed mo\u017en\u00e9 za\u0159adit do v\u00fdb\u011brov\u00e9ho \u0159\u00edzen\u00ed. D\u011bkujeme za pochopen\u00ed a budeme se na v\u00e1s t\u011b\u0161it!\n\nPr\u00e1ce v modern\u00edm prost\u0159ed\u00ed s nejnov\u011bj\u0161\u00edmi technologiemi, p\u0159\u00edsp\u011bvek na vzd\u011bl\u00e1v\u00e1n\u00ed a rozvoj zam\u011bstnanc\u016f,\nMultisport karta, Jazykov\u00e9 kurzy, zam\u011bstnaneck\u00e9 slevy na firemn\u00ed produkty a slu\u017eby, p\u0159\u00edsp\u011bvek na penzijn\u00ed\np\u0159ipoji\u0161t\u011bn\u00ed a \u017eivotn\u00ed poji\u0161t\u011bn\u00ed, firemn\u00ed auto, p\u0159\u00e1telsk\u00fd kolektiv.","price":"35000.00","currency":"CZK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Praha","country":"CZ","latitude":50.1029026,"longitude":14.3946353},"metadata":{"shift":"Jednosm\u011bnn\u00fd provoz","region":"Hlavn\u00ed m\u011bsto Praha","employer":"AlphaLabs s.r.o.","positions":1,"salary_to":40000,"profession":"Recep\u010dn\u00ed\/ Customer Care Specialist","start_date":"2026-07-01","salary_from":35000,"salary_unit":"K\u010d\/m\u011bs\u00edc","employer_ico":"10822577","suitable_for":["Vhodn\u00e9 pro cizince mimo EU","Zam\u011bstnaneck\u00e1 karta"],"min_education":"\u00daSV s maturitou","contact_person":"Eva Nevrlkov\u00e1","hours_per_week":40,"employment_type":"full_time","employment_types":["Pracovn\u00ed pom\u011br \u2013 pln\u00fd \u00favazek"],"reference_number":"33295680778"},"user_id":null,"is_sponsored":false,"views_count":12,"ai_views_count":13,"bot_views_count":0,"ai_vendor_counts":{"meta":2,"other":1,"openai":5,"anthropic":4,"microsoft":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+420 720 985 432","owner_email":"kariera@labs1503.cz","images":[],"published_at":"2026-06-12T00:00:00+00:00","expires_at":null,"created_at":"2026-06-17T08:28:52+00:00","updated_at":"2026-09-18T02:35:23+00:00"}}