{"data":{"id":145761,"slug":"receptionist-till-hemavans-fjallcenter-vintersasongen-2627","type":"job","title":"Receptionist at Hemavans Fj\u00e4llcenter \u2013 Winter Season 26\/27","description":"About the Job\nWould you like to work a winter season in the heart of the mountains and become part of our team at Hemavans Fj\u00e4llcenter? If so, we might be looking for you!\nAs a receptionist with us, you are often the first person our guests meet and an important contact throughout their stay. You welcome our guests, help them with questions and bookings, and ensure they receive the information and service they need.\nThe reception is also a central part of daily operations at Hemavans Fj\u00e4llcenter. You stay updated on what's happening in the business, ensure that important information reaches the right departments, and help resolve situations that arise during the day.\nAn important part of the role is taking care of the groups and conferences that visit us. The reception serves as the host and contact point during their stay and ensures the group receives the information and assistance they need. This may involve welcoming the group, providing information about accommodations, meals and facilities, and being available for questions and helping resolve any issues that arise during their visit.\nService and sales go hand in hand with us. As a receptionist, you are curious about the guest's needs and actively work with sales and upselling. This could mean helping the guest find the right accommodation, suggesting our offers, or identifying opportunities to create an even better visit.\nAbout You\nWe are looking for someone who enjoys working with people and is passionate about creating great guest experiences.\nYou are service-oriented, organized, and communicative. You thrive in a role where you need to keep track of multiple things at once and can prioritize as conditions change throughout the day.\nYou are solution-oriented and take initiative. When something doesn't go as planned, you try to find a solution and ensure that the right information reaches both the guest and your colleagues.\nWe also appreciate if you enjoy sales and have the ability to see opportunities based on the guest's needs. For us, good sales is about good service \u2013 being curious, listening, and being able to offer the guest the right solution.\nYour responsibilities include:\nWelcoming, checking in, and checking out our guests\nHelping guests with questions and information during their stay\nHandling bookings, changes, and questions regarding accommodations\nAnswering phone calls and emails\nProviding information and tips about Hemavan and the surrounding area\nServing as host and contact person for groups and conferences\nPreparing for arriving groups and conferences\nActively working with sales and upselling based on guest needs\nStaying updated on today's arrivals, departures, and what's happening in the business\nProviding housekeeping and other departments with the information they need for the day\nCommunicating important information between different departments of the business\nHandling and helping resolve problems and situations that arise during the day\n\nWe are looking for someone who:\nHas a positive and service-oriented attitude\nEnjoys working with people\nIs organized and can keep track of multiple things at once\nIs solution-oriented and takes initiative\nHas strong communication skills\nCan handle different situations calmly and professionally\nEnjoys collaborating and conveying information between different parts of the business\nEnjoys sales and finding solutions based on guest needs\n\nWe would appreciate if you have previous experience from reception, hotel, or other service positions. Experience with booking systems is a merit.\nAbout the Position\nScope: approximately 85%\nEmployment Type: Seasonal Employment\nPeriod: Winter Season 2026\/2027\nWork Hours: Varying shifts. Daytime, afternoons, weekends\nLocation: Hemavan\nStaff housing can be offered for rent.\nDoes this sound like something for you? Send in your application \u2013 screening and interviews will be conducted on a rolling basis.","language":"sv","is_translated":true,"title_original":"Receptionist till Hemavans Fj\u00e4llcenter \u2013 vinters\u00e4songen 26\/27","description_original":"Om jobbet\nVill du arbeta en vinters\u00e4song mitt i fj\u00e4llen och bli en del av v\u00e5rt team p\u00e5 Hemavans Fj\u00e4llcenter? D\u00e5 kanske det \u00e4r dig vi s\u00f6ker!\nSom receptionist hos oss \u00e4r du ofta den f\u00f6rsta personen v\u00e5ra g\u00e4ster m\u00f6ter och en viktig kontakt under hela deras vistelse. Du v\u00e4lkomnar v\u00e5ra g\u00e4ster, hj\u00e4lper dem med fr\u00e5gor och bokningar och ser till att de f\u00e5r den information och service de beh\u00f6ver.\nReceptionen \u00e4r ocks\u00e5 en central del av den dagliga driften p\u00e5 Hemavans Fj\u00e4llcenter. Du h\u00e5ller dig uppdaterad om vad som h\u00e4nder i verksamheten, ser till att viktig information n\u00e5r r\u00e4tt avdelning och hj\u00e4lper till att l\u00f6sa de situationer som uppst\u00e5r under dagen.\nEn viktig del av rollen \u00e4r att ta hand om de grupper och konferenser som bes\u00f6ker oss. Receptionen fungerar som v\u00e4rd och kontaktpunkt under deras vistelse och ser till att gruppen f\u00e5r den information och hj\u00e4lp de beh\u00f6ver. Det kan inneb\u00e4ra att v\u00e4lkomna gruppen, informera om boende, m\u00e5ltider och lokaler samt finnas tillg\u00e4nglig f\u00f6r fr\u00e5gor och hj\u00e4lpa till att l\u00f6sa s\u00e5dant som uppst\u00e5r under vistelsen.\nService och f\u00f6rs\u00e4ljning g\u00e5r hand i hand hos oss. Som receptionist \u00e4r du nyfiken p\u00e5 g\u00e4stens behov och arbetar aktivt med f\u00f6rs\u00e4ljning och merf\u00f6rs\u00e4ljning. Det kan handla om att hj\u00e4lpa g\u00e4sten hitta r\u00e4tt boende, tipsa om v\u00e5ra erbjudanden eller se m\u00f6jligheter att skapa en \u00e4nnu b\u00e4ttre vistelse.\nOm dig\nVi s\u00f6ker dig som tycker om att arbeta med m\u00e4nniskor och som brinner f\u00f6r att skapa bra g\u00e4stupplevelser.\nDu \u00e4r serviceinriktad, strukturerad och kommunikativ. Du trivs i en roll d\u00e4r du beh\u00f6ver h\u00e5lla koll p\u00e5 flera saker samtidigt och kan prioritera n\u00e4r f\u00f6ruts\u00e4ttningarna f\u00f6r\u00e4ndras under dagen.\nDu \u00e4r l\u00f6sningsorienterad och tar egna initiativ. N\u00e4r n\u00e5got inte g\u00e5r som planerat f\u00f6rs\u00f6ker du hitta en l\u00f6sning och ser till att r\u00e4tt information n\u00e5r b\u00e5de g\u00e4sten och dina kollegor.\nVi ser ocks\u00e5 g\u00e4rna att du tycker om f\u00f6rs\u00e4ljning och har f\u00f6rm\u00e5gan att se m\u00f6jligheter utifr\u00e5n g\u00e4stens behov. F\u00f6r oss handlar bra f\u00f6rs\u00e4ljning om bra service \u2013 att vara nyfiken, lyssna och kunna erbjuda g\u00e4sten r\u00e4tt l\u00f6sning.\nI arbetsuppgifterna ing\u00e5r att:\nV\u00e4lkomna, checka in och checka ut v\u00e5ra g\u00e4ster\nHj\u00e4lpa g\u00e4ster med fr\u00e5gor och information under deras vistelse\nHantera bokningar, \u00e4ndringar och fr\u00e5gor kring boende\nBesvara telefon och mejl\nGe information och tips om Hemavan och omr\u00e5det\nVara v\u00e4rd och kontaktperson f\u00f6r grupper och konferenser\nF\u00f6rbereda inf\u00f6r ankommande grupper och konferenser\nArbeta aktivt med f\u00f6rs\u00e4ljning och merf\u00f6rs\u00e4ljning utifr\u00e5n g\u00e4stens behov\nH\u00e5lla dig uppdaterad om dagens ankomster, avresor och vad som h\u00e4nder i verksamheten\nF\u00f6rse lokalv\u00e5rden och andra avdelningar med den information de beh\u00f6ver inf\u00f6r dagen\nF\u00f6rmedla viktig information mellan verksamhetens olika avdelningar\nHantera och hj\u00e4lpa till att l\u00f6sa problem och situationer som uppst\u00e5r under dagen\n\nVi s\u00f6ker dig som:\nHar en positiv och serviceinriktad inst\u00e4llning\nTycker om att arbeta med m\u00e4nniskor\n\u00c4r strukturerad och kan h\u00e5lla koll p\u00e5 flera saker samtidigt\n\u00c4r l\u00f6sningsorienterad och tar egna initiativ\nHar god kommunikationsf\u00f6rm\u00e5ga\nKan hantera olika situationer lugnt och professionellt\nTrivs med att samarbeta och f\u00f6rmedla information mellan olika delar av verksamheten\nTycker om f\u00f6rs\u00e4ljning och att hitta l\u00f6sningar utifr\u00e5n g\u00e4stens behov\n\nVi ser g\u00e4rna att du har tidigare erfarenhet fr\u00e5n reception, hotell eller annat serviceyrke. Erfarenhet av bokningssystem \u00e4r meriterande.\nOm tj\u00e4nsten\nOmfattning: ca 85 %\nAnst\u00e4llningsform: S\u00e4songsanst\u00e4llning\nPeriod: Vinters\u00e4songen 2026\/2027\nArbetstider: Varierande arbetsf\u00f6rl\u00e4ggning. Dagtid, eftermiddagar, helger\nPlats: Hemavan\nPersonalboende kan erbjudas mot hyra.\nL\u00e5ter det som n\u00e5got f\u00f6r dig? Skicka in din ans\u00f6kan \u2013 urval och intervjuer sker l\u00f6pande.","available_locales":["en"],"price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Renstigen 1","full_address":null,"city":"HEMAVAN","country":"SE","latitude":65.812187658272,"longitude":15.087620127789},"metadata":{"region":"V\u00e4sterbottens l\u00e4n","duration":"3 m\u00e5nader \u2013 upp till 6 m\u00e5nader","employer":"Hemavans Fj\u00e4llcenter AB","postcode":"92593","positions":2,"profession":"Hotellreceptionist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.hemavansfjallcenter.se","scope_of_work":"0\u2013100 %","working_hours":"Deltid","employment_type":"temporary","occupation_field":"Hotell, restaurang, storhush\u00e5ll","employer_workplace":"Hemavans Fj\u00e4llcenter AB","experience_required":true,"employment_type_label":"S\u00e4songsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":21,"ai_views_count":32,"bot_views_count":5,"ai_vendor_counts":{"meta":2,"other":4,"openai":20,"anthropic":3,"microsoft":2,"perplexity":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"rekrytering@fjallcenter.se","images":[],"published_at":"2026-08-10T14:01:05+00:00","expires_at":"2027-02-05T23:59:59+00:00","created_at":"2026-08-15T03:00:53+00:00","updated_at":"2026-09-29T15:04:47+00:00"}}