{"data":{"id":179808,"slug":"receptionist-till-kriminalvardens-huvudkontor","type":"job","title":"Receptionist at the Swedish Prison and Probation Service Headquarters","description":"About the Swedish Prison and Probation Service\nThe Swedish Prison and Probation Service is growing \u2013 we are building new facilities, renovating, and expanding, and we are now seeking more staff members. Our most important goal is to reduce recidivism \u2013 to break the cycle of crime. If we succeed, society becomes safer and more secure for everyone. We are the agency responsible for prisons, probation services, remand facilities, and inmate transportation.\nThe Unit for the Swedish Prison and Probation Service Center (KSC) is part of the headquarters and belongs to the department for prisons, remand facilities, and probation services. We support the agency with personnel and financial administration services, support functions, travel booking, administrative development, and the agency's switchboard and office services. The KSC serves as an entry point and aims to resolve all incoming inquiries in a friendly and professional manner.\nThe position is placed within the customer center section and involves you being part of the group responsible for the headquarters' office services and reception. You will primarily work at the reception, but will also support office services in their work.\nJob Description\nAs a receptionist at the Swedish Prison and Probation Service headquarters, you are a key person who creates security, service, and a professional first impression for everyone who visits us. Your role is multifaceted and important \u2013 you are the one who welcomes, guides, and solves problems, while contributing to a smooth and well-functioning work environment for your colleagues. You will have varied work performed both independently and in a team.\nThe main work includes service and problem-solving for employees and visitors. Tasks include administration of visit registrations and receiving visitors, photographing and issuing ID cards. The role also includes alarm handling, including acknowledging alarms and contacting emergency services during office hours. Additionally, the work involves distributing and administering personal lockers for office staff. During periods of high volume at our reception, the work includes handling multiple complex systems simultaneously with focus and precision.\nThe position also includes supporting office services in their work, which includes mail, package, and goods handling, facility maintenance, and procurement of office supplies, among other things.\nQualifications\nWe are looking for someone who is calm, attentive, and accommodating in your interactions, with a willingness and ability to help others. You take initiative and get things started while working well with others and relating to them in a responsive and smooth manner. You have the ability to work with complex matters and can both analyze and break down problems to deliver solutions. Furthermore, you adapt easily to changing circumstances and can quickly adjust your approach.\nFor us, it is important that you share the Swedish Prison and Probation Service's core values of a humane view of people, respect for the individual, and belief in people's willingness and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect both yourself and others. Furthermore, you are expected through your approach to contribute to all people being treated equally. We place great emphasis on personal suitability.\nWe are looking for someone with:\nComplete upper secondary education in the form of final grades or upper secondary school diploma\nExperience working in reception\nVery good computer skills\nVery strong ability to express yourself in speech and writing in Swedish\nAbility to express yourself well in speech and writing in English\n\nIt is also advantageous to have:\nEducation in service and customer service, reception\nExperience working with office services\nExperience working with card management systems\nExperience with administrative work in a state agency\nExperience working with alarm systems\n\nOther Information\nThe Swedish Prison and Probation Service has chosen to remove the personal letter requirement and replaced it with selection questions relevant to the position. Your answers to the selection questions and your CV will form the basis for whether you are qualified to proceed in the process.\nTo be eligible for employment with the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security and confidentiality awareness, and comply with applicable laws. This means you stand up for democratic values and the state values that apply to the Swedish Prison and Probation Service's operations.\nCertain positions are classified as security positions, and a security clearance with record checks will be conducted before an employment decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants with diverse backgrounds and experiences. Read more about security clearance here: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/sakerhetsprovning-vid-rekrytering\/\nThe position may involve civil contingency placement with the Swedish Prison and Probation Service. Read more about civil contingency placement here: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/krigsplacering\/\nIndividual salary setting applies.\nA trial employment period may be used.\nThe Swedish Prison and Probation Service strives for an even gender distribution and increased diversity.\nTo submit your application, click on the application link in the advertisement. Questions about how to apply and upload your CV should be directed directly to Varbi. Questions about specific positions will be answered by the contact person specified in the advertisement.\nWe politely but firmly decline direct contact from staffing and recruitment agencies and sellers of job advertisements. The Swedish Prison and Probation Service has contracted agreements.","language":"sv","is_translated":true,"title_original":"Receptionist till Kriminalv\u00e5rdens huvudkontor","description_original":"Om Kriminalv\u00e5rden\nKriminalv\u00e5rden v\u00e4xer \u2013 vi bygger nytt, bygger om och bygger till och s\u00f6ker nu fler medarbetare. V\u00e5rt viktigaste m\u00e5l \u00e4r att minska \u00e5terfall i brott \u2013 att bryta den onda cirkeln. Lyckas vi med det blir samh\u00e4llet tryggare och s\u00e4krare f\u00f6r alla. Vi \u00e4r den myndighet som ansvarar f\u00f6r anstalter, friv\u00e5rd, h\u00e4kten och klienttransporter.\nEnheten f\u00f6r Kriminalv\u00e5rdens Servicecenter (KSC) \u00e4r en del av huvudkontoret och tillh\u00f6r avdelningen f\u00f6r anstalt, h\u00e4kte och friv\u00e5rd. Vi st\u00f6djer myndigheten inom personal- och ekonomiadministrativa tj\u00e4nster, supportfunktion, resebokning, administrativ utveckling samt myndighetens v\u00e4xelfunktion och kontorsservice. KSC fungerar som en v\u00e4g in och har som m\u00e5l att l\u00f6sa alla inkomna fr\u00e5gor p\u00e5 ett v\u00e4nligt och professionellt s\u00e4tt.\nTj\u00e4nsten \u00e4r placerad inom sektionen f\u00f6r kundcenter och inneb\u00e4r att du ing\u00e5r i gruppen som ansvarar f\u00f6r huvudkontorets kontorsservice och reception. Du kommer i f\u00f6rsta hand arbeta i receptionen, men \u00e4ven st\u00f6tta kontorsservice i deras arbete.\nArbetsbeskrivning\nSom medarbetare i receptionen p\u00e5 Kriminalv\u00e5rdens huvudkontor \u00e4r du en nyckelperson som skapar trygghet, service och ett professionellt f\u00f6rsta intryck f\u00f6r alla som bes\u00f6ker oss. Din roll \u00e4r m\u00e5ngsidig och viktig \u2013 du \u00e4r den som v\u00e4lkomnar, v\u00e4gleder och l\u00f6ser problem, samtidigt som du bidrar till en smidig och v\u00e4lfungerande arbetsmilj\u00f6 f\u00f6r dina kollegor. Du kommer att ha ett varierande arbete som utf\u00f6rs s\u00e5v\u00e4l sj\u00e4lvst\u00e4ndigt som i team.\nDet huvudsakliga arbetet innefattar service och probleml\u00f6sning mot medarbetare och bes\u00f6kare. Arbetsuppgifterna inkluderar administration av bes\u00f6ksanm\u00e4lningar och mottagande av bes\u00f6kare, fotografering f\u00f6r samt utf\u00e4rdande av tj\u00e4nstekort. Rollen omfattar dessutom larmhantering, inklusive kvittering av larm och kontakt med SOS under kontorstid. Vidare innefattar arbetet f\u00f6rdelning och administration av personliga sk\u00e5p f\u00f6r kontorets medarbetare. I perioder d\u00e4r det \u00e4r h\u00f6gt tryck i v\u00e5r reception innefattar arbetet att med fokus och noggrannhet hantera flera olika komplexa system samtidigt.\nI tj\u00e4nsten ing\u00e5r \u00e4ven att st\u00f6tta kontorsservice i deras arbete vilket bland annat inneb\u00e4r post-, paket- och godshantering, underh\u00e5ll av lokaler, ink\u00f6p av tex kontorsmaterial.\u00a0\nKvalifikationer\nVi s\u00f6ker dig som \u00e4r lugn, uppm\u00e4rksam och tillm\u00f6tesg\u00e5ende i ditt bem\u00f6tande samt har en vilja och f\u00f6rm\u00e5ga att hj\u00e4lpa andra. Du tar initiativ och s\u00e4tter ig\u00e5ng aktiviteter samtidigt som du samarbetar bra med andra m\u00e4nniskor och kan relatera till dem p\u00e5 ett lyh\u00f6rt och smidigt s\u00e4tt. Du har en f\u00f6rm\u00e5ga att arbeta med komplexa fr\u00e5gor och kan b\u00e5de analysera och bryta ned problem f\u00f6r att sedan leverera l\u00f6sningar. Vidare har du l\u00e4tt f\u00f6r att anpassa dig till f\u00f6r\u00e4ndrade omst\u00e4ndigheter och kan snabbt \u00e4ndra ditt f\u00f6rh\u00e5llningss\u00e4tt.\u00a0\nF\u00f6r oss \u00e4r det viktigt att du delar Kriminalv\u00e5rdens grundl\u00e4ggande v\u00e4rderingar om en human m\u00e4nniskosyn, respekt f\u00f6r individen samt tron p\u00e5 m\u00e4nniskans vilja och f\u00f6rm\u00e5ga att utvecklas. Du \u00e4r \u00e4ven medveten om och har f\u00f6rst\u00e5else f\u00f6r hur bakgrund, kultur och grupptillh\u00f6righet p\u00e5verkar dig sj\u00e4lv och andra. Vidare f\u00f6rv\u00e4ntas du med ditt f\u00f6rh\u00e5llningss\u00e4tt bidra till att alla blir likv\u00e4rdigt bem\u00f6tta. Vi l\u00e4gger stor vikt vid personlig l\u00e4mplighet.\nVi s\u00f6ker dig som har:\nFullst\u00e4ndig gymnasiekompetens i form av slutbetyg eller gymnasieexamen\nErfarenhet av receptionsarbete\nMycket god datorvana\nF\u00f6rm\u00e5ga att uttrycka sig mycket v\u00e4l i tal och skrift p\u00e5 svenska\nF\u00f6rm\u00e5ga att uttrycka sig v\u00e4l i tal och skrift p\u00e5 engelska\n\nDet \u00e4r \u00e4ven meriterande med:\nUtbildning inom service och bem\u00f6tande, reception\nErfarenhet av arbete med kontorsservice\nErfarenhet av arbete i korthanteringssystem\nErfarenhet av administrativt arbete i statlig myndighet\nErfarenhet av arbete med larmsystem\n\n\u00d6vrigt\nKriminalv\u00e5rden har valt att ta bort det personliga brevet och ersatt det med urvalsfr\u00e5gor som \u00e4r relevanta f\u00f6r tj\u00e4nsten. Svaren i urvalsfr\u00e5gorna och CV ligger till grund f\u00f6r om du \u00e4r kvalificerad att g\u00e5 vidare i processen.\nF\u00f6r att bli aktuell f\u00f6r anst\u00e4llning inom Kriminalv\u00e5rden kr\u00e4vs att du motsvarar h\u00f6gt st\u00e4llda krav g\u00e4llande l\u00e4mplighet, omd\u00f6me, s\u00e4kerhets- och sekretessmedvetande och att du f\u00f6ljer g\u00e4llande lagar. Det inneb\u00e4r att du st\u00e5r upp f\u00f6r demokratiska v\u00e4rderingar och den statliga v\u00e4rdegrund som g\u00e4ller f\u00f6r Kriminalv\u00e5rdens verksamhet.\nVissa befattningar \u00e4r placerade i s\u00e4kerhetsklass och d\u00e5 kommer en s\u00e4kerhetspr\u00f6vning med registerkontroll att genomf\u00f6ras innan beslut om anst\u00e4llning fattas. F\u00f6r vissa s\u00e4kerhetsklassade tj\u00e4nster kr\u00e4vs svenskt medborgarskap. Kriminalv\u00e5rden v\u00e4lkomnar s\u00f6kande med olika bakgrund och erfarenheter. L\u00e4s mer om s\u00e4kerhetspr\u00f6vning h\u00e4r: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/sakerhetsprovning-vid-rekrytering\/\nBefattningen kan inneb\u00e4ra krigsplacering vid Kriminalv\u00e5rden. L\u00e4s mer om krigsplacering h\u00e4r: https:\/\/www.kriminalvarden.se\/jobba-hos-oss\/rekryteringsprocessen\/krigsplacering\/\nIndividuell l\u00f6nes\u00e4ttning till\u00e4mpas.\nProvanst\u00e4llning kan komma att till\u00e4mpas.\nKriminalv\u00e5rden str\u00e4var efter en j\u00e4mn k\u00f6nsf\u00f6rdelning och \u00f6kad m\u00e5ngfald.\u00a0\nF\u00f6r att skicka in din ans\u00f6kan, klicka p\u00e5 ans\u00f6kningsl\u00e4nken i annonsen. Fr\u00e5gor om hur du ans\u00f6ker och l\u00e4gger in ditt CV st\u00e4ller du direkt till Varbi. Fr\u00e5gor om specifika jobb besvaras av den kontaktperson som anges i annonsen.\u00a0\nVi undanber oss v\u00e4nligen men best\u00e4mt direktkontakt med bemannings- och rekryteringsf\u00f6retag samt f\u00f6rs\u00e4ljare av rekryteringsannonser. Kriminalv\u00e5rden har upphandlade avtal.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Slottsgatan 78","full_address":null,"city":"Norrk\u00f6ping","country":"SE","latitude":58.595712225369,"longitude":16.189856659374},"metadata":{"region":"\u00d6sterg\u00f6tlands l\u00e4n","duration":"Tills vidare","employer":"Kriminalv\u00e5rden","postcode":"60222","positions":1,"profession":"Kontorsreceptionist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"http:\/\/kriminalvarden.varbi.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Nilla M\u00f6lk (OFR\/ST)","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Gruppen f\u00f6r kontorsservice och reception","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":1,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"077-2280800","owner_email":"Nilla.Molk@kriminalvarden.se","images":[],"published_at":"2026-08-31T00:00:17+00:00","expires_at":"2026-09-21T23:59:59+00:00","created_at":"2026-09-01T03:11:47+00:00","updated_at":"2026-09-03T03:02:43+00:00"}}