{"data":{"id":141184,"slug":"receptionistkonferensansvarig","type":"job","title":"Reception Manager at T\u00e4llbergsg\u00e5rdens Hotell","description":"Reception Manager at T\u00e4llbergsg\u00e5rdens Hotell\nWould you like to lead the heart of our operations and help develop one of Dalarna's most appreciated hotels?\nT\u00e4llbergsg\u00e5rdens Hotell is a family-run and prestigious hotel with fantastic views over Siljan Lake. Here, genuine Dalarna culture, personal service, and memorable guest experiences come together. We are now seeking an engaged and business-driven reception manager who wants to take full responsibility for the hotel's reception while contributing to our continued development.\nAbout the Role\nAs reception manager, you are responsible for ensuring that the reception operates efficiently, professionally, and with the highest possible service level. The reception is the heart of the hotel and often the guest's first and last contact with us. Therefore, we are looking for someone who is passionate about hospitality, leadership, and development.\nYou have overall responsibility for the reception and work closely with the hotel manager. The role is both operational and strategic, meaning you lead the day-to-day work while also driving the business forward.\nAs reception manager, you are also part of the hotel's management group and play an important role in developing the business, strengthening internal communication, and creating long-term profitability.\n Your Main Areas of Responsibility\n Leadership and Personnel\n \u2022 Lead, delegate, and follow up on reception work\n \u2022 Create engagement, job satisfaction, and team spirit\n \u2022 Manage scheduling and vacation planning\n \u2022 Conduct development conversations with reception staff\n \u2022 Participate in salary setting\n \u2022 Recruit, introduce, and train new employees\n \u2022 Ensure high competence and service quality within the team\n Operations and Guest Experience\n \u2022 Actively participate in daily reception work\n \u2022 Ensure that guests receive warm, professional, and personal treatment\n \u2022 Handle guest feedback, complaints, and any compensation\n \u2022 Work actively to develop guest experience and strengthen our service culture\n Business and Development\n \u2022 Monitor and analyze booking status and occupancy\n \u2022 Work on pricing together with the hotel manager\n \u2022 Manage allotment agreements and relationships with booking companies and tour operators\n \u2022 Work actively with upselling and revenue optimization\n \u2022 Identify areas for improvement and develop reception procedures\n \u2022 Communicate and anchor decisions from operational and management meetings\n We Are Looking for Someone Who\n \u2022 Has experience from the hotel industry or tourism sector\n \u2022 Has documented leadership experience\n \u2022 Is confident in making decisions and taking responsibility\n \u2022 Has good understanding of sales, occupancy, and business matters\n \u2022 Is organized and has strong administrative skills\n \u2022 Is a role model for your colleagues and leads through engagement and presence\n \u2022 Speaks and writes Swedish and English fluently\n As a Person, You Are\n \u2022 Service-oriented and unpretentious\n \u2022 Driven and solution-oriented\n \u2022 Communicative and clear\n \u2022 Responsible and proactive\n \u2022 Engaged in both people and results\n\n\n We Offer\n \u2022 A key role in the hotel's management group\n \u2022 Great opportunities to influence and develop the business\n \u2022 An engaged team with high ambitions\n \u2022 A workplace in one of Sweden's most beautiful settings\n \u2022 Opportunity to grow together with the business\n \n Application:\nWelcome to submit your application by 2026-08-31.\nSelection and interviews take place on an ongoing basis, and the position may be filled before the final application deadline.\nWe look forward to hearing from you and welcome our next reception manager to\nT\u00e4llbergsg\u00e5rdens Hotell.","language":"sv","is_translated":true,"title_original":"Receptionist\/Konferensansvarig","description_original":"Reception\/ Konferensansvarig till T\u00e4llbergsg\u00e5rdens Hotell\nVill du leda hj\u00e4rtat i v\u00e5r verksamhet och vara med och utveckla ett av Dalarnas mest uppskattade hotell?\nT\u00e4llbergsg\u00e5rdens Hotell \u00e4r ett familj\u00e4rt och anrikt hotell med fantastisk utsikt \u00f6ver Siljan. H\u00e4r m\u00f6ts genuin dalakultur, personlig service och minnesv\u00e4rda g\u00e4stupplevelser. Nu s\u00f6ker vi en engagerad och aff\u00e4rsdriven receptionist som vill ta ett helhetsansvar f\u00f6r hotellets reception och samtidigt bidra till v\u00e5r fortsatta utveckling.\nOm rollen\nSom receptionist \/ konferens ansvarar du f\u00f6r att receptionen fungerar effektivt, professionellt och med h\u00f6gsta m\u00f6jliga serviceniv\u00e5. Receptionen \u00e4r hotellets nav och ofta g\u00e4stens f\u00f6rsta och sista kontakt med oss. D\u00e4rf\u00f6r s\u00f6ker vi dig som brinner f\u00f6r v\u00e4rdskap, ledarskap och utveckling.\nDu har det \u00f6vergripande ansvaret f\u00f6r receptionen och arbetar n\u00e4ra hotellchefen. Rollen \u00e4r b\u00e5de operativ och strategisk, vilket inneb\u00e4r att du leder det dagliga arbetet samtidigt som du \u00e4r med och driver verksamheten fram\u00e5t.\nDet \u00e4r en viktig del i arbetet med att utveckla verksamheten, st\u00e4rka den interna kommunikationen och skapa l\u00e5ngsiktig l\u00f6nsamhet.\nDina huvudsakliga ansvarsomr\u00e5den:\nLedarskap och personal\n\u2022 Leda, f\u00f6rdela och f\u00f6lja upp arbetet i receptionen\n\u2022 Skapa engagemang, arbetsgl\u00e4dje och laganda\n\u2022 Ansvara f\u00f6r media ,utskick, marknadsf\u00f6rning\n\u2022 Ansvara f\u00f6r konferens,offerter,uppf\u00f6ljning\n\u2022 Aff\u00e4rsutvecking f\u00f6r konferenser\/Grupper\n\n\n\u2022 S\u00e4kerst\u00e4lla h\u00f6g kompetens och servicekvalitet inom teamet\n\n\nDrift och g\u00e4stupplevelse\n\u2022 Delta aktivt i det dagliga receptionsarbetet\n\u2022 S\u00e4kerst\u00e4lla att g\u00e4sterna f\u00e5r ett varmt, professionellt och personligt bem\u00f6tande\n\u2022 Hantera g\u00e4stsynpunkter, reklamationer och eventuella kompensationer\n\u2022 Arbeta aktivt f\u00f6r att utveckla g\u00e4stupplevelsen och st\u00e4rka v\u00e5r servicekultur\n\n\nAff\u00e4r och utveckling\n\u2022 F\u00f6lja och analysera bokningsl\u00e4ge och bel\u00e4ggning\n\u2022 Arbeta med priss\u00e4ttning tillsammans med hotellchef\n\u2022 Ansvara f\u00f6r allotmentavtal och relationer med bokningsbolag och researrang\u00f6rer\n\u2022 Arbeta aktivt med merf\u00f6rs\u00e4ljning och int\u00e4ktsoptimering\n\u2022 Identifiera f\u00f6rb\u00e4ttringsomr\u00e5den och utveckla receptionens arbetss\u00e4tt\n\u2022 Informera och f\u00f6rankra beslut fr\u00e5n drift- och ledningsm\u00f6ten\n\n\nVi s\u00f6ker dig som\n\u2022 Har erfarenhet fr\u00e5n hotellbranschen eller bes\u00f6ksn\u00e4ringen\n\u2022 Har dokumenterad erfarenhet av ledarskap\n\u2022 \u00c4r trygg i att fatta beslut och ta ansvar\n\u2022 Har god f\u00f6rst\u00e5else f\u00f6r f\u00f6rs\u00e4ljning, bel\u00e4ggning och aff\u00e4rsm\u00e4ssighet\n\u2022 \u00c4r strukturerad och har god administrativ f\u00f6rm\u00e5ga\n\u2022 \u00c4r en f\u00f6rebild f\u00f6r dina kollegor och leder genom engagemang och n\u00e4rvaro\n\u2022 Talar och skriver svenska och engelska obehindrat\n\n\nSom person \u00e4r du\n\u2022 Serviceinriktad och prestigel\u00f6s\n\u2022 Driven och l\u00f6sningsorienterad\n\u2022 Kommunikativ och tydlig\n\u2022 Ansvarstagande och initiativrik\n\u2022 Engagerad i b\u00e5de m\u00e4nniskor och resultat\n\n\nVi erbjuder\n\n\n\u2022 Stora m\u00f6jligheter att p\u00e5verka och utveckla verksamheten\n\u2022 Ett engagerat team med h\u00f6ga ambitioner\n\u2022 En arbetsplats i en av Sveriges vackraste milj\u00f6er\n\u2022 M\u00f6jlighet att v\u00e4xa tillsammans med verksamheten\n\n\nAns\u00f6kan:\nV\u00e4lkommen med din ans\u00f6kan senast 2026-09-30\nUrval och intervjuer sker l\u00f6pande, och tj\u00e4nsten kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdag.\nVi ser fram emot att h\u00f6ra fr\u00e5n dig och v\u00e4lkomna v\u00e5r n\u00e4sta receptionschef till\nT\u00e4llbergsg\u00e5rdens Hotell.","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Holgattu 1","full_address":null,"city":"T\u00c4LLBERG","country":"SE","latitude":60.823526676472,"longitude":14.994302925177},"metadata":{"region":"Dalarnas l\u00e4n","duration":"Tills vidare","employer":"TG Drift AB","postcode":"79370","positions":1,"profession":"Hotellreceptionist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"http:\/\/www.tallbergsgarden.se","scope_of_work":"0\u2013100 %","working_hours":"Deltid","driving_license":true,"employment_type":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)","occupation_field":"Hotell, restaurang, storhush\u00e5ll","employer_workplace":"T\u00e4llbergsg\u00e5rdens Hotell","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":6,"ai_views_count":5,"ai_vendor_counts":{"openai":2,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"rekrytering@tallbergsgarden.se","images":[],"published_at":"2026-08-04T13:29:35+00:00","expires_at":"2026-09-30T23:59:59+00:00","created_at":"2026-08-05T03:19:11+00:00","updated_at":"2026-08-19T02:47:16+00:00"}}